State Bank of India [SBI] Complaints & Reviews

dear sir, i am sbi saving bank a/c holder no.[protected] my a/c is in main branch lashkar gwalior (m.p.) but my pay deposit in sbi dabra gwalior branch.each & every month they cut inter city charges in multiplication of 1.5 of deposit money by treasury cheque.dear sir this charge is not applicable for salery people.a few complained against it then they stopped it .although i have requestd to manager but they are taking intercity charges illegaly from salery.since 23/7/09 they have deducted total rs.360/-(upto 4-09-09).on complaing the amount they hide inter city charge details from my account summery /statement. please refund deducted amount to my saving account.

I , Suneet Kapur S/o Late Shri Gurbaksh Lal Kapur R/o 87, Shrestha Vihar, 56-58 Link Road, I.P Extension, Delhi 110092 and having Agricultural land in state of Madhya Pradesh in Tehsil Nowgong & Chamaruha, District Chattarpur, M.P have filed online complaint with State Bank of India as below…
The bank has acknowledged the concern that our land documents were forged and the inquiry is on to get to the guilities punished however it is almost one and half month the Bank has not shared any preliminary/Final inquiry findings with us as to how the enquiry is progressing inspite of all the promises and assurances….refer email response from AGM assigned to the case..
We have assisted the bank by providing whatever support possible as you can see from the emails exchanged below however now the Bank Officials have stopped responding to my emails it confirms that they are siding with the guilty Bank Officials, Raja Bhaiya, Local Patwari etc ..to protect them.
Your Complaint Ticket Number : CC[protected]
Email : BHOPAL,
General Manager ,
State Bank of India,
Local Head Office,
Bhopal,
The text of complaint filed is as mentioned
SBI Nowgong Distt: Chattarpur, M.P branch has sanctioned loan against our agricultural land to one MR Raja Bhaiya without verifying the facts and documents..we have come to know about it on talking to the Branch Manager Mr Tomar, mobile # [protected]. Mr Raja Bhaiya has forged our signatures and the photo's provided on the loan documents are not ours they have been forged. It seems the Branch Manager who has sanctioned the loan was also party to it and had vested interest.
Since the bank has now come to know about the facts they are sending us notice for recovery of money which we have never ever loaned from the bank.
We would request you to take this up on priority and bring the culprits to the books. The present Branch Manager number to contact is [protected].(MR Tomar)
The bank has failed to conduct the Due-Diligence scrutiny prior to sanctioning the loan to unidentified persons against our land.
we would appreciate your taking appropriate action and keeping us informed on landline/mobile/email of the action taken.
Regards,
Suneet
Online complaints filed with SBI and Ministries.
Your complaint has been forwarded to the concerned department for necessary action.
You will have a response from them shortly.

Your Complaint Ticket Number : CC[protected]
Email : BHOPAL,
General Manager ,
State Bank of India,
Local Head Office,
Bhopal,
Madhya Pradesh - 462 011,
Email : [protected]@sancharnet.in ,
TOLL FREE :[protected]BSNL),[protected],
Grievance Cell Tel no :[protected], 2576851. ,
FAX :[protected]

Complaint reference # Government of Madhya Paradesh dt 01-Aug 2009

Successful Registration

Your Grievance is Successfully Registered. Note your

Registration No. DARPG/E/2009/13691

for future reference.

Complaint with Ministry Banking

Successful Registration


Your Grievance is Successfully Registered. Note your

Registration No. DEABD/E/2009/01320


THANK YOU FOR GETTING IN TOUCH WITH SBI.
Your complaint has been forwarded to the concerned department for necessary action.
You will have a response from them shortly.

Your Complaint Ticket Number : CC[protected]
Email : DELHI,
General Manager,
State Bank of India, Local Head Office,
11, Sansad Marg,
New Delhi,
New Delhi - 110 001,
Email : helpline.[protected]@sbi.co.in ,
TOLL FREE :[protected] ,
Grievance Cell Tel no :[protected], 23345756, 23361070,
FAX :[protected]



Regards,
CUSTOMER SERVICES TEAM


THANK YOU FOR GETTING IN TOUCH WITH SBI.
Your complaint has been forwarded to the concerned department for necessary action.
You will have a response from them shortly.

Your Complaint Ticket Number : CC[protected]
Email : BHOPAL,
General Manager,
State Bank of India,
Local Head Office,
Bhopal,
Madhya Pradesh - 462 011,
Email : [protected]@sancharnet.in,
TOLL FREE :[protected]BSNL),[protected],
Grievance Cell Tel no :[protected], 2576851. ,
FAX :[protected]


From: AMITABH PANDEY <pan.[protected]@sbi.co.in>
Subject: RE: RE: RE: RE: Re: COMPLAINT LODGED BY YOU WITH SBI: TICKET NO CC[protected]
To: "'suneet kapur'" <[protected]@yahoo.co.in>
Cc: bhanwar.[protected]@sbi.co.in, [protected]@yahoo.co.in, rajesh.[protected]@sbi.co.in, rm3.[protected]@sbi.co.in, agmr3.[protected]@sbi.co.in
Date: Saturday, 22 August, 2009, 9:56 AM
Dear Shri Suneet Kapur,

Received your mail and am glad to know that we continue to enjoy your trust.
I hope to be in a position to give you an update in a day or two.
Meanwhile I request you not to immediately approach other forums as eventually all the correspondence will come to my office only. This you could possibly resort to later, in case you are not satisfied with the ultimate actions of the Bank.
I can understand your anxiety in getting your property free from encumbrance and action against the guilty. We at the Bank share your concern and assure you of appropriate action. Meanwhile, as we have procedures to follow, I once again request you to bear with us for the moment.
As permitted by you, in case required, I will contact your mother/brother.

Thanks & Regards
Amitabh Pandey
AGM BOPM NW-2

I went to SBI ATM, Gopinath Bazar (Delhi Cantt) on 27 aug 2009. But when i inserted the atm card its showina message -"sorry unable to process". I tried in PNB also but the same message came. However i am able to get the mini statement of my account but i am not able to withdraw any money from my account. Please help and reply as soon as possible.
My account no - [protected]
my card no[protected]

Thanks and regards
Aarti Batra
[protected]

Sir,

Till date i have not received any accounts statement nor dividend about my investment of Rs.20,000.
My name is iyer veena kumar. Folio : 7772361

You can send me the same details to my e- mail or address : Veena kumar,502,Madhuvan,Vasant Leela complex,Ghodbunder Road,Thane(w) 400607 Mob:[protected].

Will be obliged.

Veena

Dear Sir,
This is to inform you that My SBI Credit Card No. [protected] which is settled and corresponding document is mentioned is attached for your reference,
I am getting regular phone calls & threatening calls from Collection Agency Contact No.[protected] for not making the payment,

Please let me known where is my money deposited if it has not reached SBI Credit card division after...

I had received my login and trading passwords, but yet i had an problem in login

Sir,

I am an Ex-Serviceman, retired from Indian Navy on 31 July 2008. I opened my pension account in SBI, Aishbaugh branch (A/c No.[protected]. Corrigendum PPO No.CORR/09/97/B/S/02363/2009 dated 14 Jul 09 in view of 6th Pay Commission, has been issued to the bank for crediting the arrears of gratuity, commutation and revised pension. However, the bank has neither credited the arrears of gratuity and commutation nor it has revised my monthly pension as per the revised PPO. I am denied my own money due to slack and delayed process of the bank.

Yours faithfully

ASHWANI KUMAR SHUKLA

Last week I was in Indore (MP) and I required 100000 (1Lac) very urgently so I went to SBI branch at Indore and tried to use anywhere banking facility by giving self cheque of amount 1Lac., Cashier confirmed that I can withdraw 1Lac BUT My SIGNATURE was not scanned and uploaded in the system, so I could not withdraw the amount, this was very EMBARRASSING and DEPRESSING situation, I need my own money very immediately but I and Indore branch was helpless because of my home branch officer has not done his duty (Home Branch- Infocity Gandhinagar, Gujarat: IFS Code: SBIN0012700). Only I know how I had arranged 1Lac (a Big amount) in strange a city. My account with SBI Gandhinagar is 6 month old.

I have already submitted a complaint on SBI website one week ago but no action has been taken till date.

Please suggest now what should I do?

Dear Sir

I have lost my ATM/Debit card on 2'nd Sep. 2009 in train.
Kindly block my Debit card ASAP.

Details are

Umesh Thakre
48, Shantiniketan Colony,
Pratap Nagar
Nagpur
MH

SBI A/C No. [protected]

Dear Sir/ Madam,
recently i have opened a saving a/c in name of my mother in sbi bank churcha c.g, branch code 6792 and its a/c no. is [protected].In a/c opening form she has done signature in urdu language,a/c is open and also got atm card but when the time of issuing cheque book bank employee Mr. prabhakar refuse to giving cheque book due signature in urdu language while in all legal works and also in central bank she use urdu signature.when i discuss upon this matter then he told me to change her signature then he give cheque.
Again again this person create hurdle in banking process, my mother do not want to change her signature and i know urdu language is third language which is more usable in india. so please give me direction or suggestion is urdu signature is usable or not by a customer.


Thank you

Hi,
I had withdrawn money using my SBI bank debit card in an ICICI ATM located in Kannur,branch, Kerala. The money was successfully debited from my account but the same did not come out of the ATM. When I consulted my SBI bank branch, they asked me to submit a form which I did.it is been more than 20 days no respense from SBI customer even after sending many remainders, as I am in abroad and i coluld only send emails to check the status . it is really sad to see big banks like SBI doing thi to their customer

sir,i am reti. on 31.01.2007. PPO No.-[protected] PSB/31083 SBI A/C No.-[protected] ; Bally, Durgapur branch. please look into the matter so that i can get my revised pension as soon as possible.

dear sir,respectfully i beg to say that me pankaj kumar address abadganj infront of misson school daltonganj palamau jharkhand i open my a/c on 10-07-09. my account no is [protected] not received my atm card. so i request you to please send my atm thank you.

I hold a savings bank A/C vide No. [protected] at Forest Park branch,Bhubaneswar. On 10.08.09 I tried to withdrew Rs.1000/- & Rs.2000/- from two ATMs of SBI & HDFC respectively located at Antophill, Mumbai. The money was not delivered to me. Same day I used another SBI ATM at GTB Nagar, Mumbai. and withdrawn Rs.2000/-. I was shocked to see the ministatement, it reads that Rs.1000/- & Rs2000/- (Total 3000/-) has been debited from my account from the above mentioned two tranjactions. The next day I went to the SBI Antophill Branch and complained about the matter. Though I was assured that my application will be forwarded to my bank for rectifying above fault, It has not happen so far. Thus I request you to look into the matter and credit Rs.3000/- immediately in my account.
S K Satapathy.

Sir,
Kindly note that I Sandhya Ghosal W/o Late Kamal Kumar Ghosal an account holder of SBI Dankuni (Code 1896) vide account number S/B [protected].

Further to let you that on dated 31/07/2009 one of the Unknown cheque got cleared from my account without my knowledge vide cheque number 164534 of amount Rs 9163 /-( Rupees Nine thousand one hundred sixty three only) .

Sir , also note that my self given cheque in favour of Life Insurance Corporation of India. Got bounced on dated 12/08/2009 due to insufficient fund .

Sir due to Bank’s fault I had to suffer a lot but they refuse to return the cheque dishonor charges made by LICI to me. Of amount Rs 125/- (Rs One hundred and twenty five only) and other late fine charges of Rs 15/- (Rupees Fifteen only) approximately.

Sir also note that Instead of repeated mail to the all senior concerned department they are neither replying me nor they are interested in solving my problem, LICI related matter.

my revised pension as per 6th cpc is Rs.14450 which is communicated to me through L.no.-E/16/Pen/Electric-3-06 dt.Feb'09 by Sr. DPO/E.Rly/Howrah. but i getting Rs.14259 instead of Rs.14450. i can not tress the mistake of the authority concern. pl help. my details furnished below.;
name-B.Ananta
desi.;sr.loco inspector under sr. DEE/OP/Howrah
D.O.Reti.;28.02.06
Pension Case No.;PSB-30216
A/C No.-[protected] (SBI Bally,Ghoshpara,Howrah)

I had collected the User ID & password from my SBI branch (Kaggadaspura, Bangalore) on Thursday, 20th August 2009. I was told that the same will be activated within 24 hours. However it keeps saying invalid username & password.

It’s been over 10 days now and I have been trying everyday and calling the branch daily to get this fixed. I have been contacting Mr. Srinivas at the branch. He tells me that from his end it shows that the user ID is active.

I have called the SBI phone banking and the branch multiple times but nothing has helped me.

SBI account # [protected]
Kaggadaspura Branch, bangalore
Mob: [protected]

Please help to get this resolved ASAP.

Thanks.

Hi,

I have opened an account with the SBI, BSEB branch, Patna about 6 years back. Along with the account opening form, I also fille the ATM request form. It was informed to me that the ATM card will reach me within 15 days. When the "15 days" did not finish even after 2 years, I filled up another form for ATM card but even after 4 more years I haven't received the ATM card. Now when I decided to give another request, the feedback given to me is that I first need to continue making transactions from my account, only then can I apply for the ATM card.

It is indeed a very pathetic scene wherein I can't get an ATM card for my account even after 6 years.

Further, when I sent my brother to the branch today, the officials behaved very rudely with him and when I spoke to the manager over phone and told him about my intention of approaching the consumer court, he very rudely told me to 'Do whatever I can'.

Hope to get some positive help from your side.


Regards
Md Shoeb Ahmed
[protected]
[protected]

I have been suffering from the services given by your SBI Noida Branch.

I have couple of issues.

1) One is despite of asking repeatedly for provisional certificate , Mr Arun Kaushik is only making the promises.
2) Last year due to bank negligence ( Which was agreed by earlier branch manager Mr Anil Bhati), 11 PDC got misplaced at your end & later , on my follow up i could came to know that EMI not been deducted for 03 months by SBI. When same informed to Mr Anil Bhati , i was told that it got misplaced & new PDC's were sent. & All of sudden three EMI were deducted from my bank account. & interest charged to me for delaying the EMI

For the losses which got incurred on me including interest, it was agreed by Mr Anil Bhati to return the same to me. ( The said mail is also been shared with Mr Arun Kaushik) , but again no movement than the false promises .

I would like you to take the matter & do needful

Dear sir,
I am Tej Bahadur Singh having a account in KHAGA branch of SBI bank with A/C No.-[protected] sir i am changing my pin no. to the new pin no. i have changed it by new pin no. now when i am entering the pin the error message is showing THIS PIN IS INCORRECT PLEASE ENTER CORRECT PIN. Sir please send me my new pin no.

MY ATM CARD No.[protected]

I will be very thankful to you,

Thanking you,

Yours faithfully

Tej Bahadur Singh