Hi,
I have opened an account with the SBI, BSEB branch, Patna about 6 years back. Along with the account opening form, I also fille the ATM request form. It was informed to me that the ATM card will reach me within 15 days. When the "15 days" did not finish even after 2 years, I filled up another form for ATM card but even after 4 more years I haven't received the ATM card. Now when I decided to give another request, the feedback given to me is that I first need to continue making transactions from my account, only then can I apply for the ATM card.
It is indeed a very pathetic scene wherein I can't get an ATM card for my account even after 6 years.
Further, when I sent my brother to the branch today, the officials behaved very rudely with him and when I spoke to the manager over phone and told him about my intention of approaching the consumer court, he very rudely told me to 'Do whatever I can'.
Hope to get some positive help from your side.
Regards
Md Shoeb Ahmed
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[protected]
Aug 14, 2020
Complaint marked as Resolved
I had withdrawn money using my IDBI bank debit card in an SBI ATM located in Vadgaon branch, Pune-411041. The money was successfully debited from my account but the same did not come out of the ATM. When I consulted my IDBI bank branch, they asked me to submit a form which I did. When enquired about the same lated, I was told that they have lodged the copmplaint but the SBI personnel will take 45 working days for getting this issue resolved. The situation has become quite problematic with me. Because for some, they have reversed the amount, but not in my case.