State Bank of India [SBI] Complaints & Reviews

I had submitted my application for the Visa ATM cum debit card on the 25th of July to Mr Kulkarni in the ATM department of SBI Kutchery Road branch of Allahabad, but I have not received it yet.Today, I had sent my father to him and to our surprise he told him that he had lost the application form duly filled by me and so, I need to fill up the same and the process will start again !! I have an NRE account in this branch for the last 15 years and am quite dissapointed by his behaiviour. He has not only behaved unprofessionally but also wasted my precious time.

Subject : Wrong Debit on Usage of ATM


Repected Sir,

This is shafeeq Ahmed holding valid Saving Account No. [protected] for past 3 years.

on 11.08.09 evening I tried to draw Sum of Rs. 15000/- Rupees Fifteen thousand ) from Indian Bank ATM of Ambur Branch. Unfortunately the transaction was declined with error code of 072. Whereas the amount as been debited in my account.

I LODGED THE COMPLAINT WITH BRANCH MANAGER, CUSTOMER CARE, GRIEVANCE CELL - NOBODY SEEMS TO UNDERSTAND THE IMPORTANCE. THEY WE WILL GET BACK TO YOU BUT NO REPLY FROM THEM. SIR IT WAS MY SALARY MONEY WHICH IS GREATLY REQUIRED FOR ME.

HOPE YOU WILL UNDERSTAND THE GRAVITY OF THE SITUATION

I humbly request your goodself to quickly verfiy and make necessary arrangement to release the wrong debited amount of Rs. 15000/- back to my Saving Account as quick as possible.

Thanking You,

Yours faithfully

Shafeeq Ahmed V

I am Kunal Jha. I have applied for the sbi clerical post but while filling the form online I have entered the year of passing my 10th std. exam instead of a diploma (which i don't have).Will there be any problem? Is there any way to edit the form? Please help!

sir,
i have an atm of sbi on a/c no-[protected] wich i lost in april,
then i complaint on cc.they gave me a ticket no. ([protected])
then i give application to branch with ticket no.and by now i repeat this procces three times
and i got nothing yet.my last application was on 12/08/2009 .costomer care says they dont got any application from branch.
So, sir please take any action on that.

Rx

Hi, I hold a SBI credit card since last 2 or more years and since last 1 year I have serious problem regarding my credit card billing. I was making proper payments since last few years. Then 1 or 2 times I was unable to make payments due to I not being in the city, The following month I was been charged hell lot of charges and when I spoke to the bank regarding these charges they were not resdy to waive these charges. Then I stopped making the minimum due for a month and then they reversed those charges. then I again started making payments. After a few months I requested to change the billing cycle as it was in convinient for me to make paymet in the end of the month. They refused. Then again after some months there were some billing issues from my end and the banks end, but they never understood. some times I had not received the bill. I made a complaint. The collection agencies make harrasing calls and then they take the money from me. And some times they make un numerable calls and try and harres us. Then since last year I starter making timesly payments of the minimum payment due.
Since last couple of months I have lost my Job and due to which I am not in a state to make payments. Even my father was been admitted and he has been hospitalised and I already have huge hospitals / medical bills to pay and I have informed your bank about the same and still I am receiving un numerable calls regarding the payments. I have requested not to make this huge no of calls at my residence and mobile no. and the agent who make call from Gurgoan or Noida they speak ok. but still try to understand. But today and a couple of days ago there is a guy wiht name Abhay or Abhijeet who speaks RASHLY. And he has spoken to my mother very RUDELY and also even after informing about my issue STILL has no HUMANITY to speak CALMLY. He has made end no's of calls every days since last 2 weeks and is very RUDE, UN HUMAN, SARCASTIC and UNTOLERENT, there is no SENSE O[censored]NDERSTANDING at all, I have time and agin informed him that I want t make the payments but due to these un fortunate conditions unable to make payments. But the guy is very rude and says that he will keep on sending guys till I make the payments. I have informed him that currently I have no funds that I could make this payments, STILL there is not change in the KIND OF BEHAVIOUR of that UN HUMUROUS PERSON. My mother had cried in front of that GUY still He was making FUN OF MY MOTHER. And says" CHADDAR DEKHKAR PEER PHELANE CHAHIYE" " WHY DOES YOUR BANK SEND THESE CARDS TO CUSTOMERS IN EVERY PERSONS LIFE THERE IS A GOOD AND A BAD DAY WHY DO YOULL SELL THESE LIABLITIES WHEN YOU SHOULD UNDERSTAND THAT SOME TIMES THERE MAY BE SITUATIONS WHERE A PERSON MAY HAVE SOME GENUINE ISSUESS.

MY CARD WAS BLOCKED A YEAR AGO AND I CANT EVEN MAKE A BALANCE TRANSFER AS THE CARD WAS BLOCKED. AND NO RENEWAL WAS DONE. HENCE I DONT KNOW WHAT HAS TO BE DONE. I HAVE REQUESTED THEM TO ACTIVATE THE CARD SO i COULD HAVE GOT THE COMPLETE OUTSTANDING CLEARED. BUT THEY NEVER AGREED. THAT TIME MY OUTSTANDING WAS JUST " 5600/- " AND NOT IT HAS REACHED 14, 000/ JUST TELL ME WHAT HAS TO BE DONE. THERE ARE ALMOST HALF THE CHARGES WHICH ARE JUST ADDED AS LATE PAYMENT. AND INMUMERABLE INTEREST.

I WOULD " SUGGEST " INSTEAD OF " REQUEST " TO CHANGE SOME POLICIES OF THE BANK AND DO NOT HARRESS PEOPLE LIKE THIS OR THERE WLL BE A DAY WHEN YOU WILL HAVE " 0 CUSTOMERS " AND " 0 EARNINGS" YOUR STAKE WILL BE "0". I WOULD NOT LIKE TO SEE THAT DAY . . . . . . I HOPE SOME CHANGES FRM THESE BANKS POLICIES.

I AM SORRY TO TAKE YOUR TIME AND ALSO WILL MAKE THE PAYMENTS AS SOON AS I GET A JOB. I WOULD NEVER KEEP ANY BANKS CREDIT CARD.


SACHIN SHELAR -
sachin.[protected]@yahoo.in

+[protected]
+[protected]

My dad was a Retd Officer in Indian Air Force and passed away on 28 nov 2008. He was holding pension accnt no : [protected] in SBI, Singanallur, Coimbatore.

Its been almost 10months now and though all documents have been given, the pension has not been activated on my Mom pension accnt : [protected].

It is really shame on CPCC parts to trouble aged citizens and failure on SBI to take necessary action to expedite the process.

Such organization like CPCC must be closed and banned from future operations on such grounds.

dear sir,
good evening,


sir my docket no - EY[protected]IN . is not deliver on my address, and not try to trace my address . so plz give me proper status to my docket number .

thank's


Ranjit Kumar Singh ( [protected] )

Few month back we have opened our company salary A/c at SBI Bank Sec-22, Chandigarh, Now we are in the process of closing of Our salary a/c from there as they not fulfill their commitment and their services are very poor.At the time of Opening of A/c SBI Executives lost some employees forms, when their accounts opened their Net banking not working near about one month, Some candidate got ATM kit and Cheque Book with Wrong name,

At the Time of closing One SBi Executive told us that we need to submit Closing form only when we reach at bank to close accounts then they said that we need also submit and Cheque book, passbook, Atm, When we complete all these then they said that they charged 150 rs for each a/c for closing . I think bank executive at this branch are confused at they have not aware about their banking policy .

My question is Can we hope some Improvement and Change ?

DEAR SIR,

I AM A CUSTOMER OF state bank of india at UTTARPARA BRANCH. MY SB A/C NO. [protected]. I HAVE DEPOSITED TWO NOS.WITHOUT MICR NO. BANK OF INDIA, JOYNAGAR-MAJILPUR BRANCH CHEQUE OF RS. 4462/- AND RS. 2283/- AT STATE BANK OF INDIA, UTTARPARA BRANCH ON 10TH JULY 2009. THE SAID CHEQUES WAS CLEARED ON 27TH JULY, 2009. BUT MY BANK WAS DEDUCTS TWO TIMES RS. 55/-+55/- AND RS. 85/-+85/- FOR THE TWO CHEQUES.

AS PER sr. official LETTER AND KNOWING FROM MY A/C MY BANK NOW REFUNDED RS. 50/- ONLY.

BUT MY QUARY WAS FOLLOWING;

KNOWING FROM YOUR WEBSITE THE COLLECTION CHARGES IN OUTSTASTION CHEQUE AS UNDER, BUT YOU HAVE DEDUCT MORE

FROM MY A/C.



Collection of cheques



(W.E.F. 11.10.2008)
a
Upto Rs. 10, 000
Rs. 50 per instrument

b
Rs. 10, 000 to Rs. 1, 00, 000
Rs. 100 per instrument

c
Rs. 1, 00, 001 and above
Rs. 150 per instrument


1. Above charges are all inclusive. (No courier charges, out of pocket expenses)

2. These charges are applicable only to transactions originated and payable within India.





PLEASE TAKE THE MATTER SERIOUSLY AND SEND REPLY ABOUT MY QUARY AS EARLY,

YOUR KIND CO-OPERATION IN THIS REGURD IS HIGHLY EXPECTED.

THANKS,

SALIL MITRA.

Dear Sir/Madam,

I have deposited two cheques on 02/07/09, Ch. No. 327334 and 520903 which was issued by the Govt Deptt. (Circle officer Chhatapur A/c No. [protected]) but till date the amount has not been credited in my account. I live far away from there and it is not possible to visit to enquire the status.
And also some correspondance delay happened with me in the year 2005 then I went to branch and solved my probelm.
So, the Branch manager should understand the problem of others.

So, I would like to request to appropriate authorite to solve the issue.

N.K.Manoj
EIILM University, Sikkim
Mob.:- [protected]
e-mail: [protected]@yahoo.co.in

My name is Harish W. Koranne. I am a regular customer of SBI.I have taken an education loan of ammount Rs.2, 92, 000, from SBI in 2003 and repaying EMI on regular basis without any single miss.
Now I am left with approx Rs.80, 000 to repay back which I will pay as per schedule.
In addition to this, I got an appreciation from SBI for my on time payment and also they are giving me a discount of 1% on my interest as per my discussion with them.

Now after all this background, last saturday i.e. on 22 august 09, I have got calls from bank for loan payments and also it is told to me that I have not paid my EMI for last 4 months.
In addition to this, Bank has said people to my home in Amravati for loan recovery which is very disturbing for my parents. My parents imediately rushed to Amravati from Pune to solve this mis understanding and went to bank but they have been given very ill and bad treatment by SBI Bank Manager ( Mr. Borkar) due to which they have been disturbing,
My parents are old, due to this episode they are very much disturbed and shocked.

I want to protest this ill treatment from Bank and want to restore comfort of my parent and me .

I need helping hand from Consumer court on this issue. I hope you will extend the same to me and give me justice.

[protected] Forwarded message[protected]
From: amitava mitra <[protected]@gmail.com>
Date: Fri, Jul 3, 2009 at 5:36 PM
Subject: Re: Request for cancellation of SBI CREDIT CARD No. [protected]
To: head.[protected]@ge.com


Dear Sir,

I once again confirm that I will not pay any dues as stated by you. The reasons has already been explained to you in my earlier mails. If you insist further, I may have to seek remedy from appropriate authority.

regards,
Amitava Mitra



On Fri, Jun 26, 2009 at 6:35 AM, amitava mitra <[protected]@gmail.com> wrote:

To, Date: 26.06.09
Mr. Ajay Bharti
Asst. Vice President - Customer Services
At PO Bag 28 - GPO
New Delhi- 110001

Dear Sir,

Further to my earlier mail, I would like to request you to stop any further correspondences (as requested earlier also. Please see the trailing mail) regarding non payment of cancellation charges of Royal Sundaram Insurance Policy. your different letters in this regard is harassment to me. This is bad in law and entitles me to seek remedy from appropriate authority.

I once again confirm that I have never applied for this policy nor ever I received this policy and I will not pay for which I am not responsible in any way
.
This is without prejudice to my rights to take such steps that I may be advised.

Hope you will kindly appriciate my position and would do the needful.

With Kind regards,


Amitava Mitra
Cancelled Card No. [protected]

Address:
Pratibha Industries Ltd.
Shrikant Chambers Phase 2, 5th Floor
Next to RK Studio, Chembur
Mumbai
400071





On Thu, Jan 1, 2009 at 10:48 AM, amitava mitra <[protected]@gmail.com> wrote:

Dear Sir,


I would like to bring the followings to your kind notice:-



Statement dated 15.11.2008 shows that I have a credit of Rs. 0.62.
Statement dated 15.12.2008 shows that I have a outstanding of Rs. 3187.53
This is the cancellation charge for the Royal Sundaram Policy which I have never applied for (please note that I don't know the name of the policy also for which I have been held responsible). Please note that I have never applied for this policy nor ever I have received this policy. When I came to know regarding this policy, I immediately lodged my complain on 01.11.2008 and you refunded back this money back to my account (Please refer the monthly statement dated 15.11.2008).

You will kindly appreciate that this is a harassment to the customer and I am working in a very responsible position and do not have time to inform / lodge complain again and again for redressal.

Under the above circumstances, I would request you to kindly cancel my SBI CREDIT CARD with immediate effect and I will not pay for which I am not responsible anyway.



With best regards


Amitava Mitra

Card No. [protected]

I have bank account in SBI hatta(01689) - Utter pradesh in Kushinager Distrct. I have applied for Internet Banking user ID and password which i got from the bank and told me that the same will get activated within 48 hours. But now its been more then 15 days but still i unable to login and getting Error message "Invalid user Id /Password " inspite of given the correct details.i tried each & every option to get this rectify after calling to Customer care and even local branch office but no one is helping me to get this rectify . and telling me to contact local head office number which is not connecting.
Now i being told from branch manager to open a new account to get the new Kit or internet user Id and password which is not right and not acceptable and the staff in that bank is not even bother to resolving this issue. can some one please help me to recity this problem.

Thanks,

Vinay

Sir,
With due respect I want to state that I have lost my SBI Credit Card [protected] during the journey between Jodhpur to Delhi sarai rohilla. For this theft I have communicated an E-mail on 05 Aug 2009 at 9.51( Annexure 1 ) AM requesting to deactivate my SBI credit card simultaneously I have received a system generated response to acknowledge the receipt of email on 5 Aug 09 at 10 AM.(ANNEXURE -2)

I have also received an E-mail on 6 aug 09 at 15.45 PM ( Annexure 3 ) informing me that I have an outstanding amount Rs. 982.23 to be paid and my card had been deactivated. But after seeing my credit card statement on Internet I was socked that an outstanding amount of Rs. 14, 182.23 is being displayed.
It is a great matter of concern that if my card was deactivated and an amount of Rs. 982.23 was there at the time of deactivation how this amount have raised up.

I am sorry to inform you that I am responsible only for Rs. 982.23 and myself is not responsible for other payments, which I have not made. You may verify the amount at the seeing my signature and any other proofs required. In this context RBI has issued new instruction regarding credit card purchase/user firm should check photo identity proof, signature of cardholder etc.

Therefore you are requested to kindly delete the amount except Rs. 982.23 from my statement.

Thanking you.

Yours faithfully
( P.K.Tiwari )


Annexure – 1

1. SBI CARD No. [protected]

DEAR Sir,
I lost my atm and sbi credit card in last night in train from Jodhpur to Delhi please block my card, my name is pawan kumar tiwari, my date of birth is 05/07/1965 my mother name is Smt. Vidhya, my mobile no. [protected], my address pawan Kumar tiwari ( P.K.Tiwari) Asstt.Finance & Accounts Officer, Central Arid Zone Research Institute ( CAZRI ) Jodhpur (raj.) I not clear my card no. old or new SBI CARD No. [protected] please block my card immediate and help me. last tranction is M/s Vishal Megha mart 988/- please inform me on mobile no. [protected].

Thanks
Yours
P.K.Tiwari

AF&AO



ANNEXURE –2
Date: Wed, 05 Aug 2009 10:00:16 IST

Dear Sir / Madam,

Thank you for writing to SBI Card.
This is a system-generated response to acknowledge receipt of your e-mail. The subject

line contains the reference number allotted to your e-mail. This interaction is being tracked

through the above reference number and we request you not to change the subject line in

future correspondence. We shall revert to you with in 3 working days.

In case your query requires further investigation and takes a longer time, we will keep you

informed on the time required for resolution.

We would request you to mention your SBI Credit Card Account / Card number and present contact number in all your correspondence to enable us to process your request at the earliest.

Assuring you of our best services at all times.

Warm Regards,







ANNEXURE –3
Dear Mr. Tiwari,

This is with reference to your communication dated August 05, 2009 regarding your SBI card account.

We would like to inform you that on receipt of your request dated August 05 2009, your SBI card was deactivated by us. Please advice us regarding the reissue of the same.

Please be informed that as on date, your SBI card account has outstanding of Rs.982.23 payable to us.

We assure you the best services at all time.

In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.

Yours sincerely,

AVP- Customer Service

ANNEXURE –4
22.8.2009
Dear Sir
In response to your email dated 6.8.2009 I deposited Rs. 983.00 (against Rs. 982.23) By Cheque no. 47813 Dated 13.8.2009 but I recd. sms/ebill from sbi card outstanding Rs. 13, 159.23 my card already deactivated and after transaction I was socked that and outstanding amount, I am cardiac patient. I am sorry to inform you that I am responsible only for Rs. 982.23 already paid to you and myself is not responsible for other payments, which I have not made. You may verify the amount at the seeing my signature and any other proofs required. In this context RBI has issued new instruction regarding credit card purchase/user firm should check photo identity proof, signature of cardholder etc.
Therefore you are requested to kindly delete the amount except Rs. 982.23 from my statement. Help to cardiac patient/reduce my stress.


Thanking you.

Yours faithfully

P.K.Tiwari


On Thu, 06 Aug 2009 16:45:59 +0530 wrote

Dear Mr. Tiwari,

This is with reference to your communication dated August 05, 2009 regarding your SBI card account.

We would like to inform you that on receipt of your request dated August 05 2009, your SBI card was deactivated by us. Please advice us regarding the reissue of the same.

Please be informed that as on date, your SBI card account has outstanding of Rs.982.23 payable to us.

We assure you the best services at all time.

In case of any further clarification, we request you to reply at head.[protected]@ge.com using the same subject line.

Yours sincerely,

AVP- Customer Service

Sir, I applied the SBI clerical recuitment test in the category of Ex.Serviceman (OBC) from Shimla (H.P) and my registration number is 1646989. By mistake I done yes for pre examination training and my training centre was Chandigargh. So, I request you to please cancle my pre examination training and send my roll no. as soon as possible
Thanking you
Yours affectionaly
Inder Dutt Sharma
Cell no.- [protected]
E.Mail ID- inder.[protected]@yahoo.co.in
Deposite Date- Aug 20, 2009

My wife Nirmala Devi was a Haryana Govt. pensioner vide PPO No.117435-S/HR dated 20.1.2004.She died on 12.11.2007 & I deposited original copy of PPO of my wife along with other documents in SBI Bhiwani(Haryana) branch for conversion into Family pension in my name.The case was sent to SBI(CPPC) Chandigarh on 14.6.2008 vide letter No. SL / PEN /2008 /2651.I am in contact with Mr.A.P.Sharma (pension official) in SBI Bhiwani since June 2008 for retrieving my original PPO copy back but till date I have not received my vital document PPO.I have visited Mr.A.P.Sharma in SBI 16 times during last 14 months &every time he would ask me to come on later date as he was busy & would retrieve it next time.Now he says the PPO copy has been lost by the bank & HAS ASKED ME TO GET A DUPLICATE COPY FROM TREASURY OFFICE OF MY OWN BY PAYING A BRIBE OF RS.500.00.He & SBI BHIWANI have betrayed, misguided, befooled & harassed me in last 14 months. Would the higher officials in SBI intervene & do justice to me before I decide to fight for my civil & consumer rights.I am a responsible citizen & professional Pathologist (MBBS., MD., DNB.) in Bhiwani since 1992.& banking with SBI since 1977.

I approached one rural SBI br for take over of Home loan o/s Rs.4.20 lakhs from ICICI.
SBI collected all copies of records submitted and advised me to verify the land records with their advocate and verified. Then valuator came and report submitted. In his reqport a foot path from main road is shown to reach my home, which is some 40 meters! Due to this, SBi RO orally denied to take over the loan. Home loans to the home nearly 250 meteres away from main road sanctioned in the Br. What is the correctness. pl. advise me in my email.

SUBJECT: PENSION NOT STARTED AFTER 05 MONTHS

Sir,
I have the honour to intimate you that I took retirement from Indian Air Force on 28Feb09.My retirement pension have not been started till today. The Pension Order has reached to my branch, as well as to me on March09 and after so much of delay I could able to complete the paper job on 02May09.But neither my gratuity and other money have come nor has my pension started till today. The Branch Manager is agreed about the fulfilling of paper job but he is not disclosing the problem of delay after asking so many times. Every time he gives answer that I have send reminder to CPCC, Vivekananda Road, Kolkata, and very soon it will be started. It is very shameful, disgusting and worst experience that after taking salary during my whole service life as a fouji from State Bank of India now I am simply fixed about my pension from same bank when today SBI is promising for more convenient and reliable service. So it is my request please short out the problem immediately and start my pension as soon as possible and give stuck up money with full interest till the date of starting the pension . I am giving full detail about my pension and the pension bank. I am attaching the photo copy of my Pension Order. I hope I will not become hopeless and I will be not compelled to go further for justification. Thanks. With regards.

DATE:24/08/2009 ` BARINDRA NATH JOSH

PENSION DETAIL: BANK DETAIL:
Name: BARINDRA NATH JOSH NAME: STATE BANK OF INDIA
BANK ACCOUNT NO:[protected] BRANCH:KHOSBAGAN PENSION PAY ORDER NO: 08/14/87/10187/2009, BRANCHCODE:3083 MYCONTACTNO:O[protected] [protected]@rediffmail.com BANK ADDRESS:RBGHOSHROAD, DATE OF COMMENCEMENT OF PENSION: 01/03/09 BARDHAMAN(BURDWAN), WEST BENGAL BANK PHONE NO:[protected], MANAGER NAME: Mr. D K MISHRA MANAGER MOBILE NO: [protected]

To,
The A.T.M.Manager.
SBI DEHRA DUN.

Sir,
Hamne ek cheque Rs.1600 ka sahasdhara chwk, Raipur road A.T.M. drop box main dala but after 6 days baad bhi hamare a/c main credit nahi hua.Aapse request hain ki kripa A.T.M.drop box (cheque collection bix or complaint box) main se.cheque nikalwa kar hamare a/c main cred.kiya jaye.
Aapki bahut kripa hogi.
THANKS.
Mob. No.[protected]
CHANDERA KUMAR SAHNI
1/9, PUNJABI COLONY.
VIKAS NAGAR DISTT. DEHRA DUN
248198

sub; withdrawal of my money by using duplicate signature
Sir I am Gyan dutta singh is a teacher. My account is in SBI Manjhanpur. from 1978 till now. There is proper credit and debit from my account. my health is not good from 6.6.09 my last transziction was on dated 9.6.09 by chaque and payees Manoj kumar and amount was 35000.00for cure of my health. Since my health was not good so i am going to Allahabad to and my hand bag was missed some where in road. Since my health was not good so doctor suggest me to take bed rest. When my health become some good i go bank to withdraw the money. then cashier tell my some body has withdraw money by using my chaque but my sign was not there and sign was completely different i write full name Gyan dutta singh but in chaque sign was Gyan dutta and also letter does not matches . That fellow withdraw money 10, 000.00 on dated 11.6.09 and also 20, 000.00 on dated 16.6.09 by using duplicate sign. When I complain this matter to branch manager he abuses me and asked to gate out from here. Till then now a time I meet so many times but he is not responding properly.
My old account no. is [protected]-3 and new account no. is [protected].
Kindly tell me what I do. Other wise I go to consumer forum.
yours faithfully
Gyan dutta singh