State Bank of India [SBI] Complaints & Reviews

I am operating Saving Bank A/c No. [protected] with SBI, UIT Branch, Jodhpur. SBI has issued me ATM Card No.[protected]. In the evening of 10.08.2009 I was in urgent need of money due to medical emergency I approached ATMs for withdrawal of money, details of which are as under :

1. SBI ATM, Jaljog Circle, Jodhpur
2. SBBJ ATM, Shastri Nagar, Jodhpur
3. PNB ATM, Shastri Nagar, Jodhpur
4. SBI ATM, UIT Circle, Jodhpur and
5. Axis Bank ATM, DRM Office, Jodhpur

At some ATMs I have tried to know balance enquiry and at some ATMs I have tried to withdraw money, but due to certain problems in the ATMs I could not withdrawn even a single rupee from the above ATMs. Lastly I again went to SBI ATM, UIT Circle, Jodhpur where I tried to know the balance enquiry but I have been surprised to see the balance enquiry that there were two entries of withdrawal or Rs. 15000 each (Total Rs. 30000) from my A/c on 10.08.2009 whereas I have not withdrawn even a single rupee on 10.08.2009 till that time. After that I withdrew Rs. 10000/-.

You are requested to please arrange to look into the matter and arrange to deposit back Rs. 30, 000 in my account immediately since I am in urgent need of money due to medical emergency.



( Dinesh Chandra Naval )
A/c No. [protected]
Add: Quarter No. 3085,
Railway New Medical Colony,
Jodhpur – 342001
Mob No. [protected]

Respected Sir,

I, Chandra Nath Chatterjee, Residing at 70/57/1, Indraprastha 3rd floor, Rimita Apartment, Dak Banglow, Barasat, Kolkata - 700 141, working as Senior Engineer (I.T.) - II at South Eastern Railway, 11 - Garden Reach Road, Kolkata - 700 043.

Respected Sir, I have my savings cum salary Account in State Bank of India at Garden Reach Branch. My savings Account No. is [protected]. My salary is deposited in this Account through ECS every month. I have taken a Personal Loan of Rs.2, 25, 000/= (Rupees Two Lacs Twenty Five Thousand) against my salary on 01/06/2006. My Loan Account No. is[protected]. The EMIs are being deducted from my salary regularily except few incidents which were later adjusted. Respected Sir, my wife is seriously ill and I am very badly in the need of money for her treatment. As I live very far away from Railway Hospital I have to get her treated at private nursing home. When I contacted the SBI Garden Reach Branch for a top up personal loan my request was turned down. They said that I still have Rs.1, 18, 000/= to pay and beside that they said that I was not eligible for the loan. They gave me an statement which may be seen in this mail at attachment. Respected Sir, Rs. 2, 03, 027/= (Rupees two lacs three thousand and twenty seven) has already been deducted from my savings account and been transfered to the loan account by the bank. So, I request your kindlyness to please look into the matter and may please arrange for a top up loan or an additional loan against my salary and my previous personal loan, so that I can get my wife treated.


Most Respectede Sir,


I shall be very grateful to you alongwith my whole family for your this kindness.


Thanking You,


Yours faithfully,


Chandra Nath Chatterjee.

Dear sir,

I would like to inform you that I (Debasish Panda, s/o- Chandramani Panda, at/po- Bhagirathpur, PS-Kamakhyanagar, Dist- Dhenkanal, Pin-759018, Orissa, Ph[protected], Mob-[protected]) am facing problems to get a study loan from my regional bank(State Bank Of India, Kamakhyanagar branch).I have secured 2nd division in BA(Pol sc, Hons) and have also secured 543 (composite score) out of 800 at MAT entrance. By MAT entrance card, GD and PI I had taken admission at International School of Business Management, Bhubaneswar, approved by AICTE, ministry of HRD, Govt of India and am currently pursuing PGDM[protected] at here. My father is a ex-govt serviceman (clerk, Bhagirathpur Highschool) and have our own land and building at Bhagirathpur.

In this regard I would like to inform you that respected BM of SBI refused me studyloan, even he did not accept my application form. I have registered for study loan at www.statebankofindia.com/eduloan.jsp and my ticket no is SBI-EL-188930 which was also refused again.The total course fee is Rs 470, 000 out of which I required a study loan Rs 270, 000 which is not currently affordable by my father .It is not possible to continue my course without study loan.

Hence I would be greatly obliged if you could be kind enough and take necessary action so that I can continue my course. I would appreciate your immediate attention regarding to my precarious situation.

Yours Faithfully
Debasish Panda

Dear Sir/ Ma'm,

My name is Siddharth Verma. I have a Demat Account plus online share trading account with SBI Cap Securities. My Password hs been locked today in the morning at 10.15 AM and since then i'm constantly trying to reach them on their toll free number and customer care numbers given on their website, www.sbicapsec.com, but it didnt respond me. I have continuously tried to contact them till evening 6.30 but they didnt reply. Unlocking password was really important for today because i had to do very important transaction today by selling some shares and to do the profit booking. but due to deactivation of account i was not able to sell my shares and noe they have come down heavily and it mite be possible that tomorrow when share market opens it will go down further.
In one way i have incurred loss due to non-response from SBI Cap Securities.
I even sent cmplaints on their email ids.

Please helb me in above matter

With Regards
Siddharth Verma
[protected]

sir, I Abhishek Tibrewal residing at c/o hardware stores, mahagama, godda, jharkhand-814154, went to sbi atm on 10/8/2009 to withdraw cash and saw two false transactions of rs. 500 and rs.100 on 9/8/2009. i called about this to[protected] and reported the matter but cannot solve the matter yet. my atm card no. is[protected]. please solve the matter. for further information you can call me at [protected] or mail me at abhishek98.[protected]@gmail.com .

Dear Sir,
I have lost Rs.16000/- as it has got debited from my account after i tried to withdraw the amount (Rs.8000/- twice) on 9th May 2009 in the Corporation Bank ATM using SBI ATM Card. Immediately made complaint and i was told to wait for some time. Waited and followup and again i was tol to wait upto 3 months. Now 3 months are over. No action has been taken. Here is the details.
Name : Siddayya M Swami
A/c No.[protected]-6
Branch : SBI Mookandapalli, Hosur (Branch Code 1575).
ATM Tried: Corporation Bank ATM, Attibele, Bangalore-562107.
I have a mini statement which shows only the debit but no credit as of 8th uly 2009.

Till today (12th August 2009) the amount has not yet got credited to my account. If this site is really doing something, please contact me for more authentication and help me to get this money. This amount is equal to ONE FULL MONTH SALARY. Please help. Please help. Please help.

Dear Sir
Please block my ATM Card due to I have lost my card.
My ATM Card No.[protected] attached with saving A/C No.- [protected]. Name & Address - Rajesh Kumar Singh
HIM URJA PVT.LTD
Vill & Post- Tefna
NandPrayag Distt. - Chamoli
Uttrakhand
Mobile no. - [protected], [protected]

Dear sir
I, Sunanda.C having a account in SBI tried to withdraw amount from SBT ATM, Puthencruz, Ernakulam dist, Kerala at 1850hrs on 11th Aug 2009. I got the message "Your transaction has been timed out". I had requested for Rs 5000 fast cash and got no receipt. Later i checked my balance and realised that Rs 5000 has been deducted from my account.
My atm card no is[protected]. I kindly request you to verify my transaction and see to it that my money get deposited back in my account.
Thanking you,
Yours faithfully
date: 12/08/09 Sunanda.C

From,
A C Ramaswamy Nadar,
Kumar Illam, Naduvoorkarai,
Mondaikadu post
Kanyakumari Dist – 629 252

Sub: Central Civil Service pension – Discontinuance of Medical allowance 100 Rs/month

Respected Sir,
I am retired Selection Grade Auditor of Accountant General’s office Trivandrum. Being the date of retirement is[protected], My PPO number is Audit/Ko/6903/CR and my SBI account no is [protected]. At the time of retirement I opted to come under medical allowance of Rs 100/month. From the time of retirement I had been received the medical allowance regularly, when I verify the basic pension as per the 6th pay commission report in SBI branch (Thingal Nagar) the medical allowance not included with the pension . As per the recent pay commission report my pension details are as follow as per the entries in pass book (Basic – 8482 + D .A -1358 = Rs 9840)
I have informed to the SBI branch in Thingal Nagar[protected] and reminded on[protected] with copy of all documents. Since I did not got any response form that complaint I have sent registered post to below mentioned address

The Chief Manager,
Centralized Pension Processing Center
SBI Main Branch buildings
Rajaji Salai, Chennai- 1
But there is no action had been taken till now, so please do the needful and give me the medical allowances with arrears
Thanking You

Sir/Madam,
I m using SBI ATM, I went Union Bank ATM for drawing Rs 4000/- but i got receipt as 072 Response code Unable Process Please check the error.But deducted money from my a/c.
Particulars as follows:
A/c No:[protected] with Rajahmundry Branch
Transcation Narration:[protected] 5214 DRAJ[protected] .

Please credit the deducted amount immediately/urgently.

Thank You,

Sandhya Rani

I retired on 31st December 2001 service counted 19 yrs 1 month 7 days pension granted Rs.1883, which was wrong, counting again counted 20 yrs 1 month 11 days pension granted Rs.1961. I got this pension till June 2008.Main service as per enrollment 16 April 1979 to 31 December 2001 total liabilities of service 22 yrs 8 month 15 days pension granted Rs.2157 on 26 June 2008 S/CORR/027202/2008 (ARMY).The difference of pension Rs.196 per month pending since 1st January 2001 to June 2008 and its arrear and DA not paid to me, i had approached to CPPC Chandni Chowk and SBI Lalukheri (M.Nagar)UP on 10 November 2008 its registered no. is 1149 n again approached on 12 December 2008 again on March 2009 its registered no. is 873 till date no reply given by the CPPC and concerned authorities even all the required documents submitted to the authorities by the time and original copies were forwarded by SBI Lalukheri to CPPC on 16th October 2008 for paying the dues.

I am drawing my pension from State Bank of India, Branch Lalukheri, Muzaffar Nagar U.P. Pin-251301, which is come under CPPC Chandni Chowk Delhi . According to Orders issued by Government of India, the Bank had to pay me revised pension from 1st January 2006. I am getting revised pension from the month of Sept. 2008. The arrears from 1st jan. 2006 to Aug. 2008 is pending to the disbursing bank, most of the army ex-servicemen has got the 40% of arrears which is not to me till date.
I have approached the SBI authorities personally as well as through written representations. So far I have not received my arrears.
I want to bring to the notice of the people about the working of grievance mechanism of the Government Agencies through your Blog.
Thanking you.

To
The Branch Manager
State Bank of India
Narkatiaganj

Sub: - Malfunctioning of ATM Machine at SBI, Berhampur ( Orissa )

Dear Sir
As Berhampur (Orissa) is my home town I had visited there for a period of 15 days and on the date of 7th June 2009 when I withdrawal an amount of Rs. 13500/-(Thirteen thousand five hundred only) from Gandhi chowk – I machine, the said ATM neither given money nor any paper to me, but comment displayed that your job was processed. Due to this I was under doubt and I have tried the same in Gandhi chowk – II machine and found that the same amount was debited from my account.

In continuation to this event I have visited to SBI main branch and report the fault, they have suggested me to raise a complaint at host branch i.e. at Narkatiaganj and asked to send an ANNEXURE “C” TO Mr. S.K.Misra fax no [protected] From your branch.

Hope now the matter is clear to you and the needful so that I can get back my amount Rs.13500/- in my passbook no [protected]. Your early action in this regard will be highly obliged.


Thanking You
Yours truly,



Anup Kumar Patro
S.B A/C No [protected]
Dated.14.7.2009

My wife Smt SAMMETA KAMALA aged 64 years holding saving A/c No.[protected] (nominee not registered) with a balance of Rs.2400/- and Gold loan A/c No.[protected] dt 28/11/08
(net weight of 50 gm, balance payment of Rs.12062/-) in SBI branch. She expired due to illness on 27/7/09 (Xerox copy enclosed)
When I approached BM for release of gold article, you advised to obtain the legal hire certificate from revenue authority, but the revenue authority denied issuing certificate (MRO, Dist. collector not empowered to issue the legal heire certificate- Govt.of.AP. revenue SER.III department Ltr.no.12138/SER.III (2)/2006-4 dt.13/07/06-xerox copy enclosed)
We the family members (my self, Daughter Smt.K.V.S.Mani aged 46 years-Hyderabad(A.P), daughter K.Sachi devi aged 45 years-Bilaspur (M.P) and S.Lakshmi Sharmila aged 39 years-Nanded (Maharastra) and all are married stay in different states of india) have executed an affidavit stating we only the legal heirs and all the three daughters ready to relinquish the right towards me (Xerox copy enclosed) and we also ready to submit guarantor of you branch account holder. I can submit my ration card showing family members.
The RBI under( Ltr.No.RBI/2005-06/48, RPCD.CO.RF. BC.No.12/07.38.01/2005-06 July 12, 2005 (B) Accounts without the survivor/nominee clause 2.3) advised:- In case where the deceased depositor had not made any nomination or for the accounts other than those styled as 'either or survivor' (such as single or jointly operated accounts), banks are advised to adopt a simplified procedure for repayment to legal heir(s) of the depositor keeping in view the imperative need to avoid inconvenience and undue hardship to the common person. In this context, banks may, keeping in view their risk management systems, fix a minimum threshold limit, for the balance in the account of the deceased depositors, up to which claims in respect of the deceased depositors could be settled without insisting on production of any documentation other than a letter of indemnity.
I being a 72 year old, physically and mentally depressed. Not in a position to walk and stay alone at Khammam-A.P, I shifted temporarily to my elder daughter’s residence at Hyderabad, It is not possible to approach COURT and make assemble all the three daughters at khammam for long period, In this connection i personally around SBI khammam branch for five days but no use.
Finally request you to kindly release my gold article by adjusting the saving A/c balance at an early date. Please inform to the following address for future correspondence.

On 17th of July ATM Debit card was captured in ATM Machine of Canara Bank, Kingsway Camp, therefore it was got blocked by me telephonically. On the next day ATM card was received back by me. So, on 22nd of July a request was made by me in writing to SBI, Chandni Chowk Branch for unblocking the ATM Card, but of no result. On 30.7.09, a complaint was made on SBI Helpline vide No.[protected], but card remained blocked. Lastly, a complaint was made on SBI Helpline vide No. CC[protected] on 8.8.09 but still my card is not working.
The non-functioning of ATM card is causing great inconvinience to me. It appears that SBI helpline is helpless for solving out consumers complaints. As such, it is requested to help-out from this situation by unblocking my ATM card.

my self annu.

working in PU Chandigarh, in the year 2006 self chq withdrawals from my saving account State bank of india, sector 14 Pu Branch chandigarh, sum of rs. 1, 60, 000/- without my permision & signature & complaint was filed in police and consumer court, but still no results. consumer court says this is daily working mistake and banks is not liable for refund the money.
and case was dissmissed

whyyyyyyy.

Dear Sir,

I want to block my SBI ATM Card. Please call me because your customer care no. is busy.

Girish Bhatt
[protected]

First of all i would like to state my deep displeasure against the SBI caption- safe banking- To the benifit of all, Dont ever bank with SBI - My experience proves so. I am an account holder with SBI, long ago i tried to withdraw a sum of Rs. 1, 000 from an SBT atm in bangalore, when the cash was about to dispense, ther was a power failure and i did not recieve my cash. when i checked my SB account later it showed a deduction of 1, 000 from my account, soon i informed the bank officials where i hold an account- ie. banashankari branch, bangalore. Its been more than 3 to 4 months now despites several reminders, courier, telephone charges i am yet to get a satisfied reply nor my 1, 000 rupees.

when i tried to lodge a complaint by accessing the SBI site- none of the links is working. Thats what you call as rightly stated in the SBI add- surprisingly SBI.


now, my next plan is to write a series of letter to SBI top officials as well as RBI. my only relief is that i am behinf 1, 000 rupees, just imagine if it was 10, 000/- so my word of advice to all- dont ever bank with SBI.

I wish to draw your kind attention that on 31st Dec., 2008, I had withdrawn Rs. 500/- from your SBI ATM, located at SBI, Kalu Chak, Jammu.

As soon as I withdraw the money from the Machine, This amount were taken back by the machine automatically from it's inlet.

I have visited the concerned ATM's Bank at Kalu Chak, several times, and called them telepathically too with a request to credit this amount in to my account, but till, the amount is not credited into me account.

I have already visited State Bank of Patiala, Awahdevi, and spent Rs. 550/- as conveyance+leaves from office + make local+std calls worth Rs. 200/- + local conveyance /petrol worth Rs. 300/-, but till date Rs. 500/- has not bee credited into my account.

I have sent several mails to thier complaint cell etc. etc. and to most senior people, but till date after 7 months, the matter has not be resolved.

Thanks & Regards,

Ramesh Chand
SB A/C. NO.[protected] RAMESH CHAND‏

With introduction of core banking solutions at State Bank of India branches, an account holder can operate his account from any branch in his city. For this service at non-home branch, certain reasonable charges are understandable. However, State Bank has not charged anything for the following 3 services which is welcome. (1) You can withdraw or deposit cash up to Rs. 25, 000/- free of cost. (2) Cheque/DD etc of any amount can be deposited...