Dear Sir,
I, Madhusudan Das, son of late Kashinath Das is working as Sr.Manager(HR/IR) with Tata Steel Ltd, West Bokaro Division, P.O.Ghatotand, Dist.Ramgarh, Jharkhand(Pin:825314).
I wish to inform that on 09/06/09 in a very suspicious manner Rs.20000(Twenty Thousand) only was debited from my account through operation of SBI, ATM, Ghatotand by some other person.The matter was informed to Branch Manager, SBI, GHATOTAND who after enquiry has given me reply which is not satisfactory.
In view of the above I request you to kindly enquire onto the matter and take necessary action from your end for redressal of my complaint.
Thanking you.
Yours faithfully,
Madhusudan Das
Aug 14, 2020
Complaint marked as Resolved
The bank should be able to trace this at the EOD settlement and the money should be back in his account. It would take sometime as Bank would need to dig out the cash totals from the ATMs and not all of the ATMs are maintained by banks.
Please be also advised to keep the slips containing the error messages handy though, in case they were required.
Trust this would suffice.