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Updated: Jul 16, 2026
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State Bank of India [SBI] reviews & complaints page 132

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Yashika Bijoliya
Nov 25, 2021
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Have a made a transaction through SBI collect using UPI and later I have received a SMS from SBI saying my amount got credited to my account. Actually amount is not credited to UPI Bank account. I have contacted SBI customer care and pnb (UPI) customer care, SBI customer care is saying contact pnb and vice versa. I have only received refund transaction ID DUi1055410 Could someone help how to get the refund to may account? Thanks!
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    R
    rili
    from Ludhiana, Punjab
    Nov 25, 2021
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    I ordered the product on Amazon on date 8 .The price of the product was 1777 Indian rupees.the order id[protected] . i cancel the order and on 13/11/2021 the amazon initiated the money still now i haven't received cash in my account . here is the reference reference number of my refund ONUS20211109
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      AVC Chauhan
      from Karnal, Haryana
      Nov 25, 2021
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      The Amazon initiated my refund amount but not received in my bank account.
      The refund transaction ID is[protected].
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        H
        Himanshu sog
        Nov 25, 2021
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        I have got refund from amazon but yet not receive in my bank account my refund reference number is = ONUS20211114 amazon initiate my refund on 13 nov 2021 but till now not credit expected date of credit 18 nov gone please proceed my refund
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          H
          Hitrishna
          from Delhi, Delhi
          Nov 25, 2021
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          I ordered an item later which I returned to Amazon delivery and under the Refunds section, there is a showing that my refunds had already been issued on the same day.
          But yet to date, I didn't receive my refunds and even it`s not visible in the SBI account. Kindly refer attached account details.

          I have four transactions facing the same issue, amount and refund reference number are mentioned below:

          1. Order ID[protected]
          RRN-ONUS20211011
          Amount- INR 614.7

          2. Order ID[protected]
          RRN-ONUS20211011
          Amount- INR 399

          3. Order ID[protected]
          RRN-ONUS20211011
          Amount- INR 561

          4- Order ID[protected]
          RRN-ONUS20211011
          Amount- INR 329
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          View replies
          This message is regarding my money initiated by amazon but not received in my SBI account, I am messaging for a second time please kindly requesting action regarding this.
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            D
            dhirejha
            Nov 24, 2021
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            I had a credit card way back in 2005 where sbicard was supposed to pay me 800 and I had to pay men 600 rupees. They did not refund and kept on piling fees and interest on 600 rupees.

            Now I need No Dues Certificate for this sbicard cedit card/account. I have no access to registered phone number or email I’d. I am ubal ek to pay 115000 for 600 rupees. I can pay if they waive of all the penalty and extra fees in exchange of NDC and complete closure of account.

            Please let me know how can I do this.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              Sathish130197
              Nov 24, 2021
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              I have payed my fees through SBI collect and I have transferred the amount to sbi collect using gpay, money is debited from my bank account but the transaction is failed.
              Since the transaction is failed I have payed the fees with another time.

              Failed transaction Reference No: DUI1281780

              Please check the complaint and return my money.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                Akku77
                from Gangakhed, Maharashtra
                Nov 24, 2021
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                Address: Gangakhed

                I applied for education loan on 3 April, 2021 and it was sanctioned in june but still I don't get any amount of fee even my last date for admission is 30/11/2021
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  D
                  Dekt
                  from Cuttack, Odisha
                  Nov 24, 2021
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                  Sir on 30.10.21, I have made a transaction from my SBI ac to my online betting account of RS 12000 through inbedupro360 through sbi bet banking..but unfortunately money deducted from my bank account but not deposited to my betting account and till not refunded to my SBI account..it's already 24 days from dat day...kindly solve my issue...
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Sooraj1986
                    Nov 24, 2021
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                    I have ordered a product philips avent bottle quantity 2 on date 22nd October 2021 by Amazon. The price of the product was 890 rupees with the order ID[protected]. The product was defected so Amazon issued refund . The refund was initiated through reference number[protected] on[protected] but yet I didn't received my amount in my bank account. Kindly resolve the issue.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      J
                      JM Sowmya
                      Nov 24, 2021
                      Resolved
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                      Resolved

                      Address: India

                      I have got refund initiated by amazon on 12 NOV 2021 but not yet received to my bank account. The refund reference number is[protected] that I got from amazon.
                      Same issue I have faced on second refund 16 NOV 2021 I have got refund initiated by amazon but not yet received to my bank account. The refund reference number is[protected].
                      kind request please solve this problem as soon as possible
                      make sure to be responsible and send it in a proper way please...
                      Nov 24, 2021
                      Complaint marked as Resolved 
                      I have got refund initiated by amazon on 12 NOV 2021 but not yet received to my bank account. The refund reference number is 131697459917. Same issue I have faced second refund on 16 NOV 2021 but not yet received to my bank account. The refund reference number is 132078367203. make sure to be responsible and send it in a proper way kind request solve this problem as soon as possible please...
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        pranjal m
                        Nov 24, 2021
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                        I return products but refund is not credited to my account and this not the first time so many times my refund has been initiated by flipkart, meesho, amazon but still not credited to bank account.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Nov 27, 2021
                        Updated by pranjal m                         It's a fake just don't beleive.
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                          O
                          Omair121
                          from Delhi, Delhi
                          Nov 23, 2021
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                          I already submitted the below mentioned complaint but nobody is looking into the matter, really disappointed.

                          My name is Mohammed Omair Khan and I ordered few products from Amazon but some of it were missing from the package so I returned it.
                          And on 9-Nov-2021 Amazon initiated the amount to my account but still didn't get the money. Amazon sent this reference number
                          [protected] So please kindly respond to this complaint it's very urgent.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            A
                            Atashi Sarkar
                            Nov 23, 2021
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                            I have order a product in Amazon on 1st November 2021 and the price of the product was ₹ 797.00
                            The order I'd is[protected].
                            The refund initiated on 15th November 2021.
                            Still I didn't get refund.

                            The Refund Reference Number for the transaction is[protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              C
                              chxio
                              from Kota, Rajasthan
                              Nov 23, 2021
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                              Address: Kota
                              Website: sbi.co.in

                              India post item delivery confirmed but not received
                              It's 17 days my SBI ATM card not delivered to me but when I check my status by speed post No. EA... in it shows my SBI ATM card is delivered but I didn't receive anything
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                S
                                Sy yadu
                                Nov 23, 2021
                                Resolved
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                                Resolved

                                I sent rs 5000 through upi Amazon but payment faild but money deducted.bank reference I'd[protected]
                                Nov 23, 2021
                                Complaint marked as Resolved 
                                I want money back
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  PRATIBHA VARUN
                                  Nov 23, 2021
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                                  Return was pick up on 16.october.2021. and refund initiated on 21.october.2021. but still the amount is not processed in the account. The refund reference id no. Is ONUS20211018.
                                  Please resolve my issue.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    C
                                    Cvam1003
                                    from Mughalsarai, Uttar Pradesh
                                    Nov 22, 2021
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                                    RESPONSE PENDING FROM NETWORK

                                    I used SBI Collect to pay my college fees of 1431 to BHU on 22/11/2021 through UPI Net Banking and the money was debited from my account but the sbi collect payment history is showing Status-FAILURE . Kindly look into this matter as I need my fee receipt for registration on 26/11/2021. MY REFERENCE NUMBER IS- DUI1180695.

                                    Shivam Yadav
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      pp457
                                      Nov 22, 2021
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                                      My complain regarding unauthorised transaction of Rs. 12155.76 /- on 04/11/2021 with complain number[protected] is still in pending status. I reported the incident to the bank on the same day and I was told that resolution would be provided within 10 days. But status is same { Your Complaint has been routed to Internet Banking for immediate redressal, Complaint/Service Request Status/Resolution : Sent to Approver } since last two weeks and amount has not been refunded yet.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Nov 29, 2021
                                      Updated by pp457                                       I have not heard anything from any customer support member. The case is still pending since last one month. Please escalate the issue on a priority basis, so that immediate resolution could be provided.
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                                        D
                                        dhara.sandip
                                        Nov 22, 2021
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                                        Address: DAINHAT KANSARIPARA, PO DAINHAT PS KATWA, DIST PURBA BURDWAN.

                                        I have purchased a Philips led cool day b22 bulb 27/10/2021
                                        refund this product 08/11/2021
                                        pick up date 09/11/2021
                                        refund initiated 09/11/2021
                                        but still 22/11/2021 I did not receive my money
                                        my refund reference no for this product
                                        [protected].
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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