State Bank of India [SBI] Complaints & Reviews

sir,
I am a customer of SBI nawada branch, bihar and my account no-is [protected].I have a savings account in this branch.ON 0ct 28, 2007 i went to withdraw cash of Rs 4000 from SBI ATM of nawada home branch.The ATM machine niether delivered me cash and produced incorrect transaction slip, and account debited . i have already submitted application with brochuer in the home branch at the next day of transaction.

with...

My Credit Card No: [protected]
My Name: Vivek B Naik
Mobile No: [protected]

Fact - I had obtained a cash advance on the basis of information given by your executive that there prepayment charges will not be charged to me if I make the early payment of my cash advance before maturity date. Your executive said that this is an exclusive benefit of going for cash advance with SBI which no other bank is offering. On the basis of his verbal commitment I went for your proposal & got Cash advance. Subsequently when I decided to repay the full amount in 2 months I was told by another executive that I will have to pay the foreclosure fees. I had an argument with your executive on the basis of earlier commitment given by you executive & then she confirmed that those charges will be reversed in next statement but before that I will have to make payment of the same. On the basis of her confirmation I made the full payment in Dec-08 along with foreclosure fees but I found in next month's statement that the charges were not reversed. Again I enquired with your call centre where I got the reply that those charges will be reversed in 48 hours which again not happened. Again I enquired with your call centre where I got the reply that it will be reversed immediately & I can verify it in 2 working days. But again as usual there was no reply/response from your call centre.
Again I called up at your call centre on 09/02/09 at 12.45 pm to ask about the reversal & that time another executive said that one Ms. Preeti who was looking after this transaction is on leave & she will call me back in 48 hours & that charges will be reversed. But again I am very sorry to say that I had not received any call from anybody. Again I called up after 3 days to remind your call centre about the same & that time one gentleman said that those charges are surely going to be reversed in next 48 hours & I can check it on 14th of Feb, 09 in my a/c. But today on 18/02/09 when I saw my a/c, the credit I not yet reflecting. Most of the time when I call up at your call centre your executive keeps me on hold & after that either the call gets disconnected or I have to disconnect it as there is no reply from your side.

I am disappointed by the service of your credit card company & wish to inform you that if I don't get the immediate credit in my a/c then I don't have any choice but to go to consumer forum & media for giving me this kind of service.

Disappointed Customer

Account No- [protected]
Card no[protected]
Dear Sir
This is to state that I am an account holder of SBI bank, NCERT branch, New Delhi, Account No [protected] and after approximately one month of opening my account my ATM pin stopped working. Since then I have applied five time though the branch for a new ATM pin but still not received it. The Bank Manager is also helpless as he has applied for it 5 times but has not received. This is height of patience, please do something.

I have account with SBI branch in Coimbatore. I have deposited cash into my account in another branch in coimbatore. Both the braches are belongs to Coimbatore only. But Rs. 25 has been charged to my account as "Intercity Charges".
When I enquired about this with the bank, they responded that, I can deposit cash into my account only in my home branch. If I deposit in any other branch even inside the city, Rs.25 will be charged minimal.

Charging transaction fee, even for Cash deposit in another branch in the same city is not acceptable for any customer.

account no.[protected]...receibed my atm 2 months back... but dint get pin no till now...

Hello Sir,
I am using SBI Debit Card Sience last 3 years. on 1st of Feb, i have purchased some clothes from Shopping mall, for Payment i have given my debit card. but because of server load it was not working.
it happened twice. so i have paid cash of RS 1699.00. Next day from my Account rs 1699.00 debited twice.
i have inquire to shopping mall.he told me it is not credited in his Account. and i have given application to SBI bank olso.
So can you please tell me what i have to do now ??
My SBI debit card No is:[protected]
my SBI A/c No. is : [protected]

Sir,
My son Ramendra Kumar Sinha, customer of SBI and holder of SB account No.[protected] standing at Kailashahar branch(code 5592) in Tripura State applied for ATM-cum-debit card and accordingly he received the card bearing No.[protected] on 15/01/09 by post against his above mentioned SB account but till date his PIN has not yet been reached in branch office. On being approached, the concerned bank authorities intimated that they have not received the PIN yet and also instructed to write to you for the PIN. SBI Kailashahar branch(I would request you to look into and arrange despatch of PIN at the earliest.
With regards,
Ramanimohan Sinha
Vill-Chirakuti, PO-Kirtantali,
Kailashahar, North Tripura
PIN-799279
Ph.[protected]

16.2.2009

To

The Chief Manager,
SBI Cards & Payments Services P. Ltd.,
State Bank of India, New Delhi-110001.

AND

To

The Manager,
SBI Cards & Payments Services P. Ltd.
DLF Infinity Towers, Tower-C, 12th Floor, Block-2, Bldg.3,
DLF Cyber City,
Gurgaon-122002 (Haryana),
INDIA.



Dear Sir,

I have made full cheque payment of Rs.4240 /- for my credit card statement dt. 16.1.09 vide cheque No. 666032, dt. 23.1.2009 and cheque droped in credit card cheque box at SBI, Palm Beach Branch, Navi Mumbai-400 706. But till date cheque is not found and tresse and till date credit not given to me. I am personaly gone to the above said Bank. But no further information given to me by SBI Bank. Please I request you to find where is my cheque gone? If the my cheuqe is miplaced by Bank then Bank should be give me in writing letter, then I will issued fresh cheque. When I am paid bill before due date, why should I pay the delay charges or interest? And one more suggestiton that keep credit card cheque drop box at every ATM Centre. So we can paid easily payment. So, please tressed where is my cheque? And give me answer or inform me immediately after getting this complaint.

I am awating your early response.

Thanking you,

Yours sincerely,

VASANT UTIKAR (Mob.[protected])

I am having CC account "[protected]" at "INDUSTRIAL ESTATE, VARANASI, UTTAR PRADESH".
I've long been a user of your products/services and up until now have always regarded you as an excellent organization. But I am really sorry to say this for the last 2/3 months I am disappointed with the kind of service providing by the branch, especially with the accountant of this branch because he is getting more materialistic rather than being realistic. Though he is capable of doing everything, he believes in dissolving the problem by postponing it rather than solving it immediately.

Nobody at branch aware of the Net Banking facility, not even Manager. And nobody is interested in knowing it too. Though I have complained regarding it but action has not been taken against it.

Hello,

I had taken a loan of Rs 5000 from SBI Kolkata and had requested for conversion of the loan amount into flexi payments. The customer representative was first very rude while talking to me. Then I was given a Reference Number and was told that my loan of rs 5000 has been made into a flexi payment.

This was last year and i started to pay the minimum amount due where I was told that this must be paid to settle the amount of loan. I got a rude shock when I was told that there was no flexi payment done, and I need to pay the entire amount plus the interest charges. Everyday calls are received from SBI customer care who always have the same point to make that payment is due but when the reference number is stated they reply back such reference number does not exist. I have also paid the entire loan of Rs 5000 but why should i PAY anything like the interest charges where as no flexi payment was made?

Can anyone help me?

SBI is advertising that there is no processing fee for House Loans.
One of my friend who recently took loan in Kerala told the following story
SBI inisist that Leagal opinion should be through the lawyer they mention the charge is 1000/-
The Evaluator ( Civil Engineer ) also fixed by them. We have to pay Rs 2000 and if you are urgent you have to take them to the site.
After that SBI will sent SBI officer to the site verify the certificates given by their Lawyer/Evaluator and Civil authorities.
And after that SBI will insist that the Documents/ Registration also should done be through the writer fixed by them . For that you have pay around 16000/-

So totally 19, 000/- you have to spent to avail a Loan of 19 lakhs.

And at least 10 times you have to visit SBI to remind the urgency of the Loan.
You have to meet the manger /processing officer / Loan account creating officer / Document Signing officer/ Cheque disbusing officer/ Insurance Officer/. You have to walk arround the entire office.
He was wondering is it the same way other banks also act. He felt like visting typical state govt office . State Govt offices are working of course working without IT gadgets are much better. "SBI- old wine new bottle(A/c room)" But still wine (loan) is cheaper 9.25% so we have to bear all this to get some kick .
Please for God's sake and our country' s sake let us work to our consciuos for taking 50, 000 minim salary
Albert Sam

Respected Sir/Madam,

It is for your kind attention that I have misplaced my ATM card n.o[protected] today 14th feb, 2009 around 7 PM. This card was issued from IIM Joka Branch of State Bank of India, Joka, Diamond Harbor Road, Kolkata-700104. Following are my details

Name:Gaurav Sharma
Date of Birth:29/12/1982
Mother's Name:Ranjana Sharma
Father's Name:Vijay Singh Sharma
Current Address: H2-117, Ramanujan Hostel, Indian Institute of Management Calcutta,
Joka, Diamond Harbor Road, Kolkata-700104
Permanent Address:C-8 Jamunalal Bajaj Marg,
Dwarika Puri-Lane, Jaipur-302001
ATM CARD N.o:[protected]
ACC N.o:[protected]
Mobile N.o:[protected]


I earnestly request you to deactivate the above mention card as early as possible.


Thanking you.

Yours Sincerely,
Gaurav Sharma

sir,

i have sbi card holding number [protected].

i called for one time settlement and was approved for rs. 16, 500.

they are giving me a letter saying that it is one time settlement letter.

and want only cash for one time settlement not the cheque.

when i insisted on cheque, sbi card division, ashok bhupal chamber, begumpet people not taking the chque.

moreover i want to know if whether the letter they are giving me as one time settlement letter is fake or original.

please guide me by emailing me on [protected]@hotmail.com at the earliest.

My name is abhishek shankar and i have applied for sbi clerk exam held on 1 march, 2009 and yet not recieved my admit card. please send my admit card on [protected]@yahoo.com...

my registration id is - 720491

my password is - ejsd2430

Sub: Regarding SBI Credit Card No: [protected]

This is to bring to your notice that the above said card was used by me and the same was closed by me after fruitful threatening by your goons who were disguised in the name of collection agents, on 24th April 2003.

Once again I will bring back refresh and dust the memory of your bank, the amount I owed to your bank was on 5th March 2003 was Rs 20700.86 and after fruitful harassments by your so called customer service agents and managers the amount of Rs 18, 000 was accepted and paid by my father in my absence.

In case if you’re not aware the customer service manager for Chennai circle (GE capital –SBI) that time I will bring back to your banks memory it was a goon named Mr.Kamalakannan.

After five long year’s again the ghost is haunting me back in the name of debts owed to your card, there particular lady calling me for several months saying that she is from SBI –GE credit cards and I owe Rs 28, 000 and odd money, first of all I like to know how an account which has been settled and accepted by the both parties on settlement suddenly crops with due. I really don’t understand how an account which was settled still alive, this show how un-diligent is your banks mechanism and system.

The harassment by your tele-callers in the name of customer support executive is growing daily, due to regular harassment by your bank staff had led to demise of my father and my mother being admitted to hospital. Even after explaining to your uneducated, disrespectful, ill-mannered executives they are harassing me and my family constantly. I really I appreciate your banks system and ways to harassment you guys must have been given a job in gautamo bay, Cuba.

I request you, with immediate effect to issue directives to your bank to stop this nonsensical behaviour and I need in writing that in present or in future that I or my family will not be disturbed in this reason.






I will be forwarding this letter to Banking Ombudsman so as to know that how your bank has and have been harassing me. (Ref.RPCD.BOS.No.441/13.01.01/2005-06 chapter IV clause 1 sub clause (S), (T) and (U), Clause 2 D and Clause 3)

Awaiting your reply for this mater ASAP,


With regards


Panbalan Thirugnanam

i would like to inform to you sir, i syed abuthahir, my a/c no is NRE[protected], Nungambakkam Br, before 5years i will maintained QAB above 20000.00Rs.last month i will request cheque book, because at the time available 7 cheques only(did not request reissue cheque book).more then 1=i did not any cheque bounse, 2=i did not missuse any cheques, 3=i was maintained before 5years QAB above 20000.00 Rs.after our bank sent him cheque book my NRI Address, but take him reissue cheque book costRs421.00, i will did not request reissue cheque book.so please return to my amount Rs421.00.i will waiting as your good reply.Thanking you.Truly, syed abuthahir, mobile no=[protected], abha, Saudi Arabia.

Privilege Circle prog details, i was told that i would be getting the following after paying Rs 6180:

1. Holiday Voucher for 3days & 2nt's to any of the 40 locations.
2. Airline Ticket one way for 1 person
3. Joining Gift - a watch worth Rs 3090
4. Bonus Reward pts of 500

I was not told about the 4months of date of dispatch clause and 1 month in advance notice and then there was exclusion period against every location stuff which actually left 1-2 months period only or very few sectors. Still i managed to avail this offer and was satisfied

The Giordano watch is available otherwise for Rs 400 in independent SBI card offer. It was a fake and a local made and not the Giordano brand. There was no warranty card or bill with it. i'm not happy or satisfied with it.

I was not told about the taxes and surcharges that would be born by me when i take the airline ticket offer. The airline tickets cost is arnd Re1 or 0 and the tax is more than Rs 2500??? what logic is this???? why is the customer being fooled??? i dnt wish to avail this offer

The bonus pt's have still not been added into my account and when i inquired abt it i was told that my card is a cash bk card and that no bonus pts are calculated for your account. If the same was the case, why was i not informed before??? Also till date i've received no cash back even after doing transactions.

I want my money back and some action taken as i'm not satisfied/happy with the service or this offer as it is totally misleading, else i'll move to the consumer court. There was also no option of returning the kit which i received after 2months of paying the money.

the amt 4000/- date[protected] not withdrawn but account debited from home branch ATM, nawada, bihar 805110, application with brochures already submitted in the home branch at the next date of transaction. till date account not credit with amount.

I want to address this issue in this forum against SBI Bank. I have deposited a outstation cheque for clearance in SBI on 16-Dec-08. Till today the check is not presented at the other bank. I have been continuously asking the brach - earlier they used to say the payment is not yet made from other bank. when I enquired with the other party, I came to know that the cheque is not yet presented for clearance.

SBI banks do not answer any query over the phone. I had to send some one from my family to enquire personally ( since I am out of station couldn't visit personally all the times.). Finally they told that the cheque is couriered on 30-Jan-2008( After 1.5 months). But still the cheque is not presented for clearance, I have confirmed with counter party.

Please advise what action I need to take in this scenario ?

Thanks

Dear Sirs,

i had drapped the Balance Transfer DD from HSBC Bank on 13.01.09 in SBI Drap box, sbi people have lost the Demand Draft but People are asking payment, lot of time told to customer care about where i drapped, DD No., DD Date, DD Value. wherein I had requested you to look into my credit card settlement and close the issue. I have been regularly getting more calls from SBI Bank for payment, which disturbs my office work and unnecessarily gives mental tension and pressure. They have been keep on calling, one by one, when i am in office, even though, i have told them that i have already given a complaint and i will make the payment once i get any reply from Indian Consumer Complaints Forum.

Under this situtation, I request your goodselves to kindly look into this matter and do the needful at the earliest.

Thanking you

N.Senthilkumar
[protected].