State Bank of India [SBI] Complaints & Reviews

Please find below the letter I have sent SBI Card & bank regarding my issue which is not resolved. My cheque payment is still missing & funds have left my bank account. I am frustrated with no where to go for help.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄

TO, Date: 10/12/2008
THE MANAGER
CREDIT CARDS [DEPT ]
STATE BANK OF INDIA

DEAR SIR,

RE: SBI CARD NO: [protected]-MR R L KESWANI

This is to bring to your notice that MY SBI CHEQUE NO 561556 DATED 27/9/2008 FOR RS 1830.00 WAS RETURNED UNPAID DUE TO UNCLEARED AFFECTS FROM MY SBI SAVINGS A / C [ [protected]] ON 3/10/08 BECAUSE OF BANK & PUBLIC HOLIDAYS FROM 30/09-02/10/08.And the same cheque WAS REPRESENTED BY U ON 7/10/08 & WAS DEBITED IN MY SAVINGS A/ C AND CLEARED BY [ SBI CARDS ]. Till date, I have been receiving calls from 8am-8pm daily from number of representatiaves of your recovery dept stating the payment has not been made. I spoke to your managers Sarla & Terry a number of times explaining my concern. They requested me to send the following documents to confirm proof of payment : 1) Copy of bank passbook, 2) Copy of bank certificate 3) Copy of bank statements. The same has been faxed to the your Delhi & Chennai Call Centres on number of occasions. Despite providing all the proof, my payment has not been found & allocated. I have been charged late payment fees & interest charges for a payment that I have made, but has been misplaced by either your company or your sister company SBI bank. Sarla mentioned that payment cannot be found.Why should I be penalised for the error at the bank’s end? I am a customer for 5 years now & have not defaulted with my payments till date. I have been very patient with you for the past two months inspite of been harassed every single day(including Sundays). Your bank has given me enough and more of stress which I cant handle anymore. I have done my part & provided you the required proof to confirm that I have made my payment. Its now your internal problem & you need to sort it out with the bank. I cant do anything more that providing proof. I now want to close my credit card account with immediate effect. A copy of this letter has been sent t to my LAWYER for further action & it has also been sent to SBI Bank.
Thanking You
Yours Sincerely

R.L.Keswani
[protected]email id- [protected]@rediffmail.com)

Note: The above has been faxed to the following nos –[protected] &[protected]

Dear Sir,

My wife had once applied for SBI credit card in 2001. But she has never received any credit card. In 2004 some recovery agent called to her mobile number for paying outstanding amount. She refuses and asks him to give the credit card details so that she can visit to head office of SBI credit card and get the things verified. They have not given any details and disconnected the call. When she calls back the number, the call was not getting connected.

After 4 years today (17th Dec 2008) she received call from Mr. Rahul Verma[protected], Mob-[protected]) who was asking for paying the outstanding amount. She again requested for the credit card details but he could not furnish. Then I gave him a call and get the credit card number issued in her name. The credit card number he gave is [protected]. I was asking for more details but he was not able to provide me all the details of the transaction happened. I had asked him the address etc.. He has not given me any other details.

In this case I request you to please resolve the issues and block the credit card.

Thanks and regards,
Majid

I Ashish Khator, At- 2/27-28, Birla Nagar Gwalior Pin - 474004
Father- Sh. S.S. Khator
Date of Birth- 23rd July 1979
Mob- [protected]
State Bank of India ATM Card no-[protected] issued from Apr 2003
I forget my pin.Therefore I request u please send my PIN by my
E-mail [protected]@rediffmail.com. The above maintion is for your kind information and as soon as possible necessary action.
Thanking You

i bought 250RS/- cash vavochar from state bank of india .but now there is no application form in sbi website.what happend?what can i do?

Sir,
Last November 2008 i got a call from bangalore Reg. SBI Credit Card. Said that "i will send one representative to your office and he will collect your details" same i given. they said card will come 15 days. now the date is december 17th still i have not received any card.
here i give my details - same i given to the representative (in chennai - alwarpet)
Name - Vadivelu K
Postal Address - 26, Ganesh Nagar
6th Streer
Arakkonam
Vellore District
Kindly look this matter seriously.
Rgds
Vadivelu
Mobile - [protected]

Dear Sir/Madam,
I have saving A/C in SBI, Sector-2, Noida Branch, and i have withdrawal 10000 Rs from Noida sect-24(2ND ATM) ATM with response code 058 but transaction was failed and amount(10000) was withdrawal from A/C and for this i have complained for this SBI noida sect-2 branch but no any response yet.
Please help me as soon as posible.
Thanks
Nishikant Singh
[protected]

Here This is Geetanjali Rao holding a credit card with SBI. I totally agree that after using the banks money we have to repay it but the collection agency in mumbai of SBI is horrible. I also do need to make settlement with SBI but i told me a collection agency to wait but due to his harrasment my mother had to go with 2 days BP low... lz do contact me through email the procedure for settlement which i would like to do in march or april...

Hi, I had taken SBI card in the month of june 2006, till september 12 th 2007, everything was going perfectly well.I made transactions worth 6.5 Lakhs and had a bulk of reward points . so On july 11 th i had contacted SBI customer care to redeem points. since then i had to experience the worst kind of customer services in my life. The word customer care doesnt suit !. i placed a request to get a chess board and Binacuolur and the advisor told that it will take some time for them to deliver the product, i accepted for that. but i never recieved the product, so i called the customer care again in the month of august, the advisor apolized for the delay and informed me that with-in one week i will recieve the product. But i didnt recieve any product. Then i contacted customer care and i was shocked to hear that my card was blocked, i was frustrated at the way the advisor Jennifer spoke with me. It was absolutely appauling service. i asked a simple question : what is a block and she became so furious and i had to loose my balance. she said that my card is blocked in the month of April and i cant redeem the points and renew the card as well. It was a surprise for me. she refused to pass the call to any supervisor, i was helpless. Again i had to call the customer care, i spoke with SriPal, he was very polite, he assured that the card can be reinstated and the block can be removed and he explained the procedure for that, and there was a small hope to continue my relationship with the bank.But suddenly the call got disconnected and i had to make a callback immediately, spoke with an advisor named Kavitha, she told that Sripal had simply documented that the call got disconencted and she said that nothing can be done in this regard, card cannot be reinstated and unblocked, again i was helpless because everytime i have to speak with a different person and have a different solution. There is no integrity in what the staff speak with the customer. I had a very good payment history, i never paid any late charges in the past 12 months.I had refered more than 70 customers to SBI, and i recieved an excellant customer service as a reward for being so loyal to SBI. finally i had to call the customer care again, i spoke with a supervisor named Neelima, she was very polite and understanding, she told that the case would be forwarded to higher authorities and wil be sorted out ASAP. she gave the reference number MQ[protected] . I got many calls from collection department, spoke with Shyam, he assured that if i make a payment minimum amount due then the bank can reinstate the card and remove the block, so i made a payment on 26th october and sending this email as per his directions. but nothing was done to resolve my query/complaint.As i was promised that they would resolve the complaint, I had made the minimum payments thrice which accounts to some Rs8500/ till april 2008.

I am not able to apply any Personal loan from any of the banks. I came to know that my name is listed in CIBIL and i will not get any personal loan due to low credit rating. So i was forced to go for a settlement/ closure. I paid Rs 32000/ on may 20th 2008 as per the SBI management's directions. I was promised that my name will be removed from CIBIL in 2 months. Till now my name is not removed. Atleast if they had explained me or kept me informed about the consequences or that they would not fix the issue, i would have gone for a settlement longback. Can we call this as a customer service? .In reality they have torchured me for 8 months for being a very loyal customer .

Venkata krishna T

(one of the victims of SBI credit cards)

card : [protected]

Unable to open Net banking site - While trying to retrieve the URL: www.onlinesbi.com:443
The following error was encountered:
Unable to determine IP address from host name for www.onlinesbi.com
The dnsserver returned:
Server Failure: The name server was unable to proc

FOR SBI BRACH ; LALGANJ ; AJHARA- PRATAPGARH (U.P.)

Dear sir / madam;
1. i have deposited a cheque of Rs 50001 in the branch before 2 month which is still missing ...( Mr. Shukla is responsible )
2. i have deposted 40000 Rs. for DD at 10/12/2008 stil this date i do not found my DD and if i tried to reverse my money back then the staff is not ready to give me a positive reply ... ( Young age girl responsible ...still she is not ready to tell the name ...responsible )
3. On the matter of DD i have faced a lot of abusings from MADAM and also have faced a loss of 12000 Rs.
4.if i deposit any kind of the cheque of other branch of SBI then the branch manager r5efuses this strictly ...
5. All your customers are seriously afraid of the bank workers and may be seen very afraid for the transactions ...
6. Dear sir kindly look out in this matter because this is very serious for lalganj branch ... i can give you proofs for the above all datas . ...
You can contact me on my cell no. [protected]; [protected] ( Ashish Mishra )

hi I am vidhya I have one doubt wether we sould send the application form by post or only online registration is accepted

1. I HAVE TRIED SUBMITTING THE ONLINE APPLICATION FOR THE ABOVE MENTIONED EXAM TO BE HELD ON[protected] BUT EVERYTIME I SUBMIT THE FORM THERE COMES AN ERROR SAYING "YOU ARE UNDERAGE"EVEN THOUGH MY BIRTH DAY FALLS UNDER THE LIMIT STATED IN THE ADVERTISMENT IN THE EMPLOYMENT NEWS.THERE IS VERY LESS TIME LEFT AS THE LAST DATE OF ONLINE SUBMISSION IS[protected].KINDLY GUIDE ME. AN EARLY REPLY IS AWAITED.
2. THE DEGREE FIELD IN THE ONLINE FORM SEEMS TO BE MANDATORY.BUT I M AN UNDERGRADUATE SO WHAT SHOULD I DO.KINDLY GUIDE AND AN EARLY REPLY IS AWAITED.

I am PRABHAKAR RAO GOLLA customer of SBI, CEPZ Kakkanad Br. (Code - 9485)Kochi, Saving Bank A/c No.[protected] and holding ATM Card No.[protected] valid from Feb 2005. I am working at DRDO Integration Centre, Min of Defence, Govt. of India, West Bengal (on transfer). I forget my PIN/ Password of ATM card. you may be requested to provide my PIN/ Password of ATM Card throuth my My Email : [protected]@yahoo.co.in

1. I have tried to submit the online form for the above mentioned post but it has been rejected with a message saying "you are under age" whereas my date of birth falls between[protected] and[protected] as mentioned in the employment news.
2. The eductional qualification mentioned in the advt. is minimum 12th std.Whereas as per the online form the degree field seems to be mandatory and I AM UNDERGRADUATE APPLYING FOR THE ABOVE POST AS PER YOUR ADVT. IN THE EMP. NEWS.
I HAVE ALREADY PAID THE FEES OF Rs.250 IN THE SBI KALYAN BRANCH. KINDLY GUIDE ME .AN EARLY REPLY IS AWAITED.

I HAVE A SAVINGS ACCOUNT WITH STATE BANK OF INDIA, TIGER CIRCLE, MANIPAL, KARNATAKA.

A LARGE SUM HAS BEEN WITHDRAWN FROM MY ACCOUNT IN NOVEMBER 2008 WITHOUT MY AUTHORISATION.

THE MONEY SHOULD BE CREDITED BACK INTO THE ACCOUNT AS I HAD NOT WITHDRAWN THE MONEY.

Date 12.11.2008
Sub: - Tier III Group Discussion and Interview for Probationary Officer of State Bank of India (Roll No- [protected] SBI PO Tier-I & II exam was held on 27/4/2008).

Respected Sir,
With reference to the above subject I beg to state that I have applied for the post of Probationary Officer in State Bank of India. The written exam (both Tier-I & II) was held on 27/4/2008. I have received the call letter for the Tier-III Group Discussion and Interview on 30/8/2008 afternoon. The interview was scheduled on 27/8/2008. After receiving the call letter on 30/08/2008 afternoon, I have attended the interview venue at Local Head Office, State Bank of India, Kolkata on 31/08/2008. I have requested for taking the interview on that date or rescheduling the interview to CRPD through telephone. As I was on official tour for the implementation of handloom mark scheme to few remote villages in west Bengal, I was unable to see the result on the internet or in paper.
The same request for rescheduling the interview was repeated over several times through telephone calls, emails, faxes and letters from 31/08/2008 onwards (copy attached—Attachment-I).
Finally I got a reply from CRPD, Mumbai on 16/10/2008 (copy attached---- Attachment -II). In that reply letter my corresponding PIN code no was written wrongly.
The synopsis of the case is given below.
1. Advertisement for the post of PO in SBI was published in The Employment News during Feb, 2008 (Adv. No. CRPD/PO/2007/10)
2. Tier-I & II exam was conducted on 27/04/2008. (Roll No. [protected]).
3. Result of Tier-I & II was published in leading newspapers from 11/08/2008 onwards (as mentioned in their letter no. 1039 dated on 16/10/2008).
4. Result was published in The Employment News/ Rozgar Samachar issued dated 23/08/2008.
5. The interview was scheduled from 25/08/2008 to 31/08/2008 (Kolkata Office).
6. In the website it has been mentioned that Tier-III was conducted during August-September, 2008. I have attended LHO, Kolkata on 31/08/2008. Then why I was not given a chance to sit for Tier-III
7. The schedule of interview for my Roll No. [protected] was on 27/08/2008.
8. On 27/08/2008, there was a Bandh, called by JDP which affected the normalcy of common transportation system in few districts of West Bengal, including my native district Hooghly (nearer to SINGUR). (Newspaper cuttings were already being submitted to CRPD).
9. As I was on official tour to few remote villages in west Bengal, I was unable to see the result on internet or in paper.
10. After receiving the call letter on 30/08/2008 afternoon, I have attended the interview venue at local head office of State Bank of India, stand road Kolkata on 31/08/2008.
11. I have requested to have the interview on 31/08/2008 or rescheduling the interview to any other date to somewhere else.
12. Call letter is dated on 2/08/2008. But Mumbai post office seal was stamped on 12/08/2008 (a delay of Ten days might have resulted in not getting the call letter in time). Hawakhana (my native Post Office) post office seal was stamped on 30/08/2008 and I have received the letter on 30/08/2008.
13. I have received reply from dy. G.M, CRPD, Mumbai on 16/10/2008 (vide email).
14. In the reply letter from dy. G.M, CRPD, Mumbai on 16/10/2008, my corresponding address is given wrong.
15. May be for this kind of careless mistake I was deprived of getting the call letter in time.
Thus I shall be highly obliged if you kindly look into the matter and take necessary steps so that I can attend the Tier-III Group Discussion and Interview.
Thanking you,
Yours’ faithfully,


Anup De,
Roll No-[protected].
Mobile No-[protected].
[protected]@rediffmail.com, [protected]@yahoomail.com

Vill-Gopalpur, PO-Hawakhana,
Dist Hooghly, West Bengal. PIN-712403.
Attachments: - 1. Attachment -I --not being attached
2. Attachment -II--not being attached

dear sir,

My name is T Sriram. sbi card holder. my card no. 4317
[protected] already expired on 07/08 now not usable.

I have no outstanding credit balances to be settled in
my account.

My new renewal card till date not yet come from you,
already making several reminders over phone .

Also, my existing card in the wrong name as J SRIRAM
instead of T SRIRAM.

Correct my name is T SRIRAM

If I opt for top up my Credit Limit of Rs.20, 000 Am I
eligible sir ? My monthly income Rs.15, 000 pm
Salaried person. Working in a Reputed TVS Company
in Madurai. If I am eligible for top up with my past
records, I like the same with this renewal. Also correct
the name in my card and sent it to me immediatley
for enable us to better use of it.

If you could sent new one to me & my wife Latha Sriram
we are able to better use of it.

My Permanent Address:

T SRIRAM
Parvathi Bavanam
M4/ 389, Sector 6, T.N.H.B. Colony,
Koodalpudur, Aanaiyoor, MADURAI-17.
Tamilnadu, INDIA.

Resi. Phone :[protected]
Cell Phone :[protected]
Off.Phone :[protected], 2420286 Extn.27

Thanking you,

T SRIRAM

i had forgot my account number can you please say me the process of knowing my account number.

Hi
this is Halim Ahmed from Murajhar, Dist.Nagaon, Assam--782439.I hereby by just like to draw the attention about Murajhar Branch(dist.Nagaon, Assam, Pin-782439) and it's Manager attitude and manner to common men.this is not only me but more then thousands people who already visited more then thouands times to Murajhar Branch for getting a oppening account form but all the times the Manager of Murajhar SBI Branch sentback the general people by saying that THE FORM IS YET NOT ABAILABLE and this statement is being repeated by him(Manager of Murajhar SBI Branch) since last one year.
If this statement is true (that the form is not abailable) then we could accept it, but we became more surprise when we found that some people were purchasing this form from Murajhar Bazar(Local Market) by means of Rs.50/per form.
BY NOT GIVING THE FORM TO US ITS MEANS THAT WE ARE BEING DEPRIVED BY MURAJHAR SBI BRANCH MANAGER TO BECOME A CUSTOMER OF MURAJHAR SBI BRANCH.
So its a request from our mass people of Murajhar to take some neccessary and urgent steps sothat Murajhar General people should not be suffer in future any more.

Onbehalf of Murajhar's people
1.Parul Ahmed
2.Halim Uddin
3.Abdul Sukkur
4.Monjur Aminul Bahar

i am from jamshedpur and i have forgot my net bankling passsword how can i get my new password