State Bank of India [SBI] Complaints & Reviews

I had called call center to cancel my Credit card.They said "YES IT WILL BE DONE IMMEDIEATLY " for my request and did not acknowledge me.Now Bank people are calling me and asking me to pay the fine....

Sir, I am the Account holder of State bank of India and my account no is [protected] and my ATM card no. is[protected] in Ballia city Branch in U.P. I withdraw cash from allhabad bank's ATM machine on 19.10.2008 at 9.55 A.M. but at the time of cash withdraw light has gone and ATM machine has shut down and I can not get my cash frommthe Machine, but on same day my A/c was debited by Rs.5020.00

I gave a complain to SBI and Allahabad Bank on 20.10.2008 for this matter so that I can get my money from the Bank, but there is no any progress in this matter, when I contact to the Branch Manager.

So, i request to you that please look in to this matter and kindly return my money as soon as possible.

Thanking Your

kanhaiya Lal Verma

I had gone to SBI palampur, HP on 10 Dec 2008 to change my old torned SBI debit card No.[protected]. The dealing hand was not found on the chair for about an hour. When I reported the matter to the manager Mr. H C Rana he misguided me and sent me to some person called Kashmir singh. When I met that person he misbehaved with me, threw my debit card on ground and said that it cant be done today. When I asked him this is the way you deal with your customers he addressed me . Its been my 7th year in armed forces and I had never been insulted this way. My salary is coming in this bank since the day I am serving for this nation. Its a matter of shame that we are treated this way.

SBI offered me loan on phone for Rs.30000 for one year installment and I accepted, I paid every installment and dues in cheques, since SBI do not take any cash payments, I droped my cheque in SBI drop box in thrusday's, but according to SBI there drop box gets cleared on wednesday and because of this my actual due dates got over and I paid fine for this, and after all these I asked SBI for Full and Final due, SBI told me to pay a sum of RS.6824 and I have paid it by cheque, but in Feb 2008 SBI told me that I still have to pay Rs.17000, and I asked SBI for My full statement but they did not replied against it, but they have blocked my card and sent me a legal notice.

sir I santosh mehta my account no is [protected] of sbi seelam pur delhi . its often whenever any one transfer money throuh netbanking bank always deduct rs 25 from my account. is there any rule of netbankig system.plz do need ful.

I had tried to withdraw of Rs. 1500/- on[protected] but the message displayed that the transaction could not be completed due to some technical problem...I tried second time to withdraw Rs. 1600/- and that amount received from ATM and also the balance shows is proper without debited of Rs. 1500/- that i tried to withdraw previously. But after two days i saw my statement that Rs. 1500/- is also debited to my account and that was not received from ATM. I lodged the complain but not even single process carried out bye the SBI emloyee. They are just giving me a time (playing with time) it has been over three months but nothing happened yet...So, I want to know that can i get my un withdrawl money back or not ????

I am worried about has happened to the company. Since yesterday my card stopped working. Today when i tried to access their website www.sbicard.com, it is not working and also thecustomer care number [protected] is not working. I am due for last month's payment but cannot do so as nothing is accessible. I am surprised that such a big company can act in such an irresponsible way without informing the customers. Please do something about this.

my ATM debit card is non functioning from weeks together. i had posted a complaint to the concerned officer as shown in the ABI site for redressal. The oficer had not even shown the courtesy to respond nor corrected te compalint. Then, I went to my baranch in Aluva, but the officer said he is helpless, pl try in helpline, [protected]. To my surprise, nobody reponds from this nbr. The customer is always at loss, sir. I an still groping i the dark for a solution.
Rajesari

Date: 6th December 2008

Sub: Dispute Regarding Credit Card Settlement amount and Misbehavior and Repetitive harassment by your executives

Respected Sir/MAdam,

I used to posses SBI Credit Card, No [protected]. I had already notified the bank regarding the dispute on my transactions in the month of September in a letter (email) dated 8th of September 2008 and addressed to head.[protected]@ge.com, But I did not receive any reply from the bank.

In the first week of September Mr. Francises, Bank executive from the SBI, Credit Card Department, Mahim Branch, Behind Mahim Church, Mumbai, initiated a negotiation over my queries regarding the credit card statement. On 26th of September 2008 Mr Thorat gain from the same branch informed me that the bank has issued a settlement letter of Rs 35000 and directed me to pay Rs 3200 as a part of the settlement by cheque. I did pay the amount by cheque, cheque number 693816, cheque dated[protected]. Therefore the balance settlement amount,[protected]=31800.
On 26th October 2008 another executive called up from the same Mahim Branch and directed me to pay Rs. 3030 again by cheque dated 7/11/08 as a part of the remaining settlement amount. Again I did the same, paid by cheque, cheque number 693818, cheque dated 7-11-08. Therefore the balance settlement amount,[protected]=28770. He assured me to send me a letter within 2 days regarding the balance settlement amount of Rs. 28770. He also asked me to pay the remaining amount in 5 monthly installment of Rs. 5754 and details of these will be mentioned in the letter. The conversation with your executives has been telephonic conversation from the telephone numbers[protected],[protected]. And they have always presented as Bank employees from Mahim Branch and not any back office people. I have the receipts for all the payments made and also the settlement letter issued by the bank.
But I did not receive any letter from the bank. Hence I called up to enquire on the numbers[protected],[protected], The executive on other side directed me that the settlement is now null and void.
I would like to know why the settlement is null and void when done as per told by the bank officials.
On the 4th of December at around 7.00 p .m. Mr. Sanjay posing as bank executive called upon the residence and started misbehaving with my parents who are senior citizens and my younger brother who is below 18 years of age.

His sentences to my brother were:

“Your Sister dates and moves out with guys, hence she requires money”

How can he pass such derogatory remarks?

He again started negotiating with my parents a new settlement amount, he also asked my parents to pay the amount. I would like to ask you “How can my parents be asked to pay the amount when they are not related in any way to SBI credit card [protected].Nor are they the guarantor and how can the settlement amount be negotiated with them”.

I took over the telephonic conversation. He now told me that he has the settlement letter of Rs. 35000 then why was he abusing and misbehaving with my parents and passing those derogatory remarks. I confirmed with him that I have already paid Rs 3030+ Rs 3200 = Rs 6230 as a part of the settlement amount and also told him about the past conversation with Mr Thorat and other executive and execution of instructions as directed by them. Over this Mr Sanjay started shouting and passing comments:
1. “My money is wasted as I have called you”
2. You talk to much You should be a radio jockey, You start working at a radio station.
3. I know there is a fan at your place, I can here it’s noise

I interrupted and reminded him that I have the receipts and the settlement letter. Over this he again started passing critical remarks:

1. What proof do you have that the two installments paid by you are a part of the settlement amount?
2. Where is it written on the letter/ receipt that it is a part of the settlement amount?
3. According to him the previous bank officials were a part of some call center or back office.

And again started passing remarks. I had no other option but to discontinue the call. He started harassing my father by calling him on his official cell number.
His harassement, behaviour and derogatory remarks has resulted in a lot of mental stress to me and my family. I had carried out all the transactions as directed by the bank officials from the SBI credit card department, Mahim Branch, Mumbai. And Still I am harassed.

Kindly clarify on

1. Executives called up saying they are employees of SBI Bank.
2. Mr Sanjay call’s up and starts harassing, saying previous employees are not bank officials they belong to call center or back office
3. Whom should we trust?
4. How can my family members be harassed and threaten?
5. How come suddenly the balance settlement amount of Rs. 28770 is changed again to new amount yet to be decided.


The harassment to my family members continues I may have to take certain steps.

Regarding the settlement amount I request you to direct me to someone senior and responsible bank employee. As I do want to settle the whole matter.

Inspite of a written complaint to Head Sbi the harassment still comtinues.In spite of written complaint on the 4th of December 2008, I am still facing repetitive harassment from the SBI executives calling from your Mahim Branch, Tel No: 30827966

Calls are still made to my fathers official cell no. On the 6th of December I even received a call from your Mahim branch in the morning, your executives Ms. Alva said she will get back to me within 5 minutes and did not call back. I told her about Mr. Sanjay’s complaint. Then around 12.00 p.m. clock repetitive calls were made to my father’s cell. Mr. Sanjay then called up today (6th of December) around 12.15 p.m. on the residence no and again started using foul words as follows:

(i) To my mother: “Your daughter is working, why can’t she pay the money”
(ii) To my younger brother: “ Bhavdya, there ma ko phone de”


In spite of logging a complaint Repetitive harassment continues from Mr. Sanjay and other bank officials.

I do not want any calls from your Mahim branch, I would like to directly talk to some responsible person from Delhi office.

Shruti Dilip Mantri
SBI credit Card Account No: [protected]
SBI credit card No: [protected]





Shruti Dilip Mantri

I am member of irctc and i have apply for sbi railway credit card .
the membership amount already paid though internate banking but till date i am not receive any information from SBI.

Sir
In the reference of the SBI card i would like to say that several unwanted offers comes and they make fool the customers and cheat the customer with unwanted debiting from the account.In my case three day before 'A gift offer came' and in the telephonic conversation they asked my sbi card no. and told that within some day they wiil send all the detail regarding the offer but before my agrrement the debited from my account and since that day i am very much disturbed snd i am considering to give up this card.I request to the responsible authority that kindly take the action in this regard that do not take the action of debiting the money from the account without proper agreement
and please 'CANCEL THE OFFER' for which the amount has been debited from my account . and please give all the hidden and unhidden condition of the offers otherwise i would have to take the shelter of 'CONSUMER FORUM'

Dr. Shriram Dubey
ALLAHABAD

I unfortunately own a credit card of this bank. God Forbid any one should not have it so as these people are relying on their goons and they don't care 2 hoots about the previous track record of their customer. Now let me come in details. I have this card since 2007 and all my payments were in time suddenly I receive a call from a gurgaun number and asks to give payment or face dire consequences. Is it a bank or a Private Baniya giving Udhaar without terms or conditions please avoid this bank.

MY CARD NO. SBI CARD NUMBER: [protected]

ON 19TH NOVEMBER, 2008, AT ABOUT 8.15 AM THE ABOVE CREDIT CARD ISSUED BY SBI HAS BEEN “ PICKED UP” BY WESTERN RAILWAY AT MUMBAI CENTRAL RESERVATION COUNTER OF CREDIT CARD, FOR REASONS NOT KNOWN TO ME.

ON ENQUIRY FROM RESERVIATION COUNTER, I WAS JUST INFORMED THAT THE CARD HAS BEEN PICKED UP AND THAT I CAN GET BACK THE CARD ONLY FROM SBI

ON THE SAME DAY AT ABOUT 8.45 A.M., I HAVE INFORMED ON YOUR PHONE BANKING SEVICES ABOUT THE INCIDENT.

PLEASE THEREFORE NOTE THAT I HAVE NOT BEEN USING THE CREDIT CARD FROM 19TH NOVEMBER, 2008.

INCIDENTALLY THERE ARE NO DUES PAYABLE BY ME ON THE ABOVE CARD.

hi, , , i am ramesh..i have a sbi account, in that i was activated internet banking ...in my internet account i can not transfer any money to anybody( fund transfer)...
actually i was first added the thid party name and account no after that i can't approve that account no because i am not getting high enabled security password in my mobile ...then how can i transfer amt to someone... or anyother option is there...

sir my name is prashant nayak.i have faced the interview for sbi clerical exam.i have changed my mob. no.my new no is [protected] so please send all detail on my this new no .thanking you

Dear Sir

I am Ankur Kumar Varshney. My A/c No[protected] and ATM Card No.[protected] in State Bank of India, Madar Gate Branch, Agra Road, Aligarh(U.P.-202001).I am in need of amount Rs.11000/-, that time the ATM Machine's of SBI Bank is not working properly. So I try to Withdraw amount Rs.11000/-from ICICI Bank ATM ID No.S12505CW at Afternoon On Date[protected], Gandhi Park Branch, Agra Road, Aligarh, but I not received such amount from ICICI Bank ATM . After two days On Date[protected] when I check my balance I found Rs.11020/- debit from my account. But I am not getting even a single rupee from that money. After that I went to SBI and ICICI Bank many times, but there is no any response from both Banks. Now it is near about more than 2 Months. I am in need of money.
So, kindly request to you please give me guidance and help me to recover my money by Bank.
Sir, I am a poor person I generate money for livelihood by teaching tuition and I am not having job. In such a situation people are harassing by not returning my money.
Transaction details are following.
ICICI ATM ID NO.:-S1CW2505
ATM Card No.:[protected]
My A/c No[protected]
Date:[protected]
Time:- Afternoon
Phone No:.-[protected],

Dear Customer care,

My SBI Credit card has been locked why i am getting messages related to Outstanding balance.
that balance is not due is not my bill outstanding.This was a insurance policy offered by SBI to SBI Credit card holder i paid premium with my bill payment for this now my credit card is locked by SBI then why should i pay for this premium even SBI needs to pay my premium i pay with credit card payment.

Request you to kindly stop this type of messages.

Regards
Sanjay Bharti.

Dear Sir,

This is Pranay Sahu, my father Shri B C Sahu is having SBI credit card since 3-4 years, but since last year he is not using his credit card. Earlier this year he got a call from SBI credit telecaller for some insurance related scheme - Royal Sundaram Insurance policy. My father didnot approve policy but next month he received the Royal Sundaram Policy & premium amt. was deducted from his credit card. Since april this year i have send many mails to SBI but they have done nothing. As on date because of late payment interest etc. amt is around 5000.

Kindly advice what can be done for above.

Thanking you in advance.

B/Regards
Pranay Sahu
[protected]

SBI Credit Card Authority

Sub : Full and final Settlement

I have issued with SBI credit card during last six months, and I mad purchases around 7 – 8 thousand only and also paid amount of Rs.3-4 thousand, unfortunately still the outstanding amount is approx. Rs.13-14 thousand. Since last three oths I have been asking the SBI customer care centers & their representatives to send my account statement from June, 2008 onward & also closed my account & I am also ready to pay my final actual principal amount without any late fees & financial charges etc., but still I have not gotten any positive response.

I request you to kindly look into the matter and advise me what to do in this regard, and I am not interested to continue with the card. My SBI Credit Card Number is [protected]. Your early action in this regard is highly appreciated.

Thanks & Best Regards,

Daleep Kumar Sehgal
Mobile No.[protected]

hi

i m navneet mishra, i withdrawed money from my sbi account from atm situated at sec-27 noida. i later on realized that i got a duplicate note of rs.100. n when u tell the bank they are so confident in saying that they doesnt have any duplicate notes in atm. this is the second time that i m facing this problem. if banks will not kep a check on it then the customers will have problems. now rbi should solve the problem. there are many people who r facing this problem..