Dear Sir,
On[protected], in the evening I had withdrawn Rs. 5000/- from SBI ATM in Ghatkopar(E) between 8.30 pm to 9.30 PM. I have a savings account (A/c no : [protected]) in SBI, IIT-Powai branch.
When I checked my account balance online on Monday[protected] in the evening, I found that 5000/- has been debited TWICE (i.e. in all Rs. 10000/- ) against my account with same ATM transaction no. (3936)
I had already given a complain letter regarding this, to the Customer Relation Officer in SBI, IIT-Powai on Tuesday, [protected]. Also, I had gone to the bank on Friday[protected] to enquire. But the Customer Relation officer told me to wait for 2 days.
The fact is that, till today[protected] I haven't got my money back.
Sir, Please look into this matter or please guide me what should i do?
regards
Dharmendra Chaurasia,
SBI-Powai Branch,
Savings Account No: [protected]
Aug 14, 2020
Complaint marked as Resolved
Reg.ID is 404405
c/o : Sanjeeve kumar K S (Sports Dept)
BNMIT college, 12th main, 27th cross,
BSK 2nd stage, Bangalore-70
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THANE
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