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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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State Bank of India [SBI] reviews & complaints page 146

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A
Akasht97
Oct 3, 2021
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I had ordered a product of rupees 807and product name is UNO MINDA CD 2018 cdi tvs star city es on 26 Aug. 2020 and I returned this order due to personal reasons and Amazon initiated the amount to my bank account 3 sep.2020 but i still don't get the money Amazon sent this RI no.[protected]
My account no.[protected] sbi
branch chunar
State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 03, 2021
Updated by Akasht97
Order id[protected]
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    Vimal8282raj
    Oct 2, 2021
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    Address: Polt No -394, Kaveri 1 Street, S R V Nagar, Thirunagar, Madurai Tamil Nadu,

    My courant Data of birth change sbi savings account my mobile number [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      K
      KAKOLI KUNDU
      from Nagercoil, Tamil Nadu
      Oct 2, 2021
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      Address: UKKUNAGARAM

      Dear Sir
      Link came from Phone no[protected] to my phone no [protected] stating that SBI Bank account has been put on hold .Plz update your document visit SBI website http://sbiupdate.com

      On opening this link I was asked to provide account holder name, date of birth.To confirm several times OTP was send to my phone on providing the OTP online I found that Rs 20, 000/ was unauthorisedly debited from my account through YO NO CASH w/[protected]@SBI ATM GFBV[protected].REF #938485.

      Kindly resolve the issue and credit the amount to my SBI account.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Oct 02, 2021
      Updated by KAKOLI KUNDU
      COMPLAINT ALSO GIVEN TO CYBER CRIME AND ACKNOWLEDGEMENT NO [protected]
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        P
        prithvi bhati
        Oct 2, 2021
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        Resolved

        Address: SBICard Mumbai
        Website: www.sbicard.com

        In the year 2017, SBI credit card deactivated and
        Form me complained over mail on 19th Oct 2007 at head.[protected]@ge.com (have record of the same).

        Time & again in past reached their customer department to make me understand the outstanding showing in their books...which they unable TO.
        recently 27th Sept'21 have connected with SBI card department and the customer executive categorically mentioned their is nothing showing outstanding in their system (have call recording with me, can share if required).

        This issue impacting mine CIBIL score recently checked on Policy bazaar website.

        Just to update, last 12 plus years have CLEAN privilege accounts with HDFC & ICICI bank and 15 years relation with HDFC LTD.

        would request to please support to clear issue with SBI Card.
        Nov 4, 2021
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2021
        State Bank of India [SBI] Customer Care's response
        Dear Customer, we sincerely regret the inconvenience caused. We have taken a note of it & Our representative will connect with you soon.
        Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue.
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          S
          Sourav Talukdar
          Oct 1, 2021
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          I have ordered boAt Rockerz 245v2 Wireless Bluetooth V5.0, 8 Hours Playback Time, IPX5 Sweat and Water Resistance, in-Built mic and Voice Assistant(Raging Red), One Size
          with order id[protected] and after 30 mins or 1 hour I cancelled the order. But the refund of 399 i didn't receive in my bank account. The date of initiation of refund was 24 Sept. This is the Refund Reference Number-
          [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            D
            Dr Avinash BS
            from Mysore, Karnataka
            Oct 1, 2021
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            Address: Gurgaon

            I have been receiving continuous calls from people claiming to be from SBI Credit Card. They claim that I have referred my brother for credit card and since he has defaulted on the card payment, they are insisting that I should do the payment. Firstly, I have not referred anyone nor signed any document for any credit card or for loan including my brother. Secondly, I am not touch with my brother and I am not aware of his whereabouts since 2 years. The so called callers are continuously calling me from past few weeks and harassing me and not let me work even at my work place. From past few days they are even contacting me over the landline of the place I work.
            They are threatening to come to my work place and humiliate me. I am absolutely not aware of anything about my brother and any contact with my brother and if my number has been given to the bank, it is without my information. The bank authorities have not contacted me before issuing card neither I have signed any document. It is unfair to call me and disturb me in my routine work and also these so called callers are very rude and abusive and are absolutely impolite. I request you to kindly resolve the issue at the earliest before I escalate it legally.
            Nov 6, 2021
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Oct 04, 2021
            State Bank of India [SBI] Customer Care's response
            Dear Customer, we would need more details regarding the issue to be able to assist you. Request you to send us a message with the necessary details and your contact Information.
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              Z
              Zeeshanhafsa
              Oct 1, 2021
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              Address: MUMBAI
              Website: sbicard.com/CBR

              Sub: credit balance refund
              refrence: credit card no.: [protected]

              with refrence to above there are 2 wrong transactions given as below.

              1) the reason is i was transfering into my savings account but it was transferred to sbi credit card no. [protected] and the amount is rs. 1, 25, 000/- on 1st september 2021 from my current account is enterprises [protected] and the payment reference number is[protected].

              2) i was transfering into my saving account but it was transferred to sbi credit card no. [protected] and the amount is rs.20, 000/- rs on 2nd september 2021 from my current account is enterprises [protected] and the payment reference number is[protected].

              Please reverse the amount in below given account number
              bank account number : [protected]
              bank name : axis bank ltd
              ifsc code utib0000064
              branch address : vile parle west mumbai
              name on account : ibrahim ansari

              thanks & regards

              ibrahim ansari
              [protected]
              Nov 6, 2021
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Verified Support
              Oct 04, 2021
              State Bank of India [SBI] Customer Care's response
              Dear Ibrahim Ansari, thank you for writing to us. Our representative will connect with you soon. We request you to remove the comment containing your contact/card details, for security reasons.
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                V
                Vaibhav Tiwari009
                from Vasco da Gama, Goa
                Oct 1, 2021
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                Resolved

                Sir

                I have ordered a product which was trendbuy men's slim and lift slimming instantly tummy trimmer and trucker shapewear vest. I received that product on 10 th September 2021. Somehow I didn't liked the product and request for refund in the Amazon customer care. Amazon initiated the refund on 16 September 2021. The refund was expected within 5 business days but the refund didn't come into my account yet. Amazon provided me reference ID which is:[protected].for the proof but the refund is still not credited into my account. Please look into this issue ASAP.
                Oct 6, 2021
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Oct 06, 2021
                Updated by Vaibhav Tiwari009
                Thankyou my complaint has been resolved.
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                  S
                  Swetalin
                  Oct 1, 2021
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                  I have tried paying for an order on Flipkart through Google Pay on 6th August 2021. The transaction was successful and money got deducted from my SBI account. But order was not placed stating the reason that payment was not confirmed by the bank. It's been so long no refund yet.

                  I have tried contacting customer service of all three parties i.e. SBI Bank, Google Pay and Flipkart, but each time I am redirected to the other parties saying it doesn't come under their purview and they can't do anything about it. So at the end I am getting no help.

                  Please look into this as priority.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Oct 01, 2021
                  Updated by Swetalin
                  At branch of the SBI bank they refused to take complaint stating it's a third party App and Google Pay didn't take the complaint saying as it's a third party app, they can't do anything. Flipkart also told me to contact the bank.

                  Then I lodged online complaint on online SBI with case number 63035046 on 21st August, 2021. I was promised to get resolution in 15 days as they have filed a chargeback against the beneficiary / merchant bank.Long time passed no resolution. I even mailed the complaint details to my branch manager or gm.[protected]@sbi.co.in, but no help. In the mean time I contacted Flipkart too, one time they asked for transaction details and bank details to send back the money but later changed their stance saying as payment was not confirmed I have to contact bank.

                  Then again I filed another complaint at online SBI with case number 65888691 on September 18th, 2021. The resolution came was that beneficiary / merchant bank rejected the chargeback saying that service/good was received by the customer. Which is clearly not the case. I have neither received the product nor the refund for it.

                  When I tried contacting Flipkart regarding this without helping me they are just telling me to contact bank or Google pay but aren't doing anything regarding the fact that the merchant lied about the fact.

                  Google Pay still says that it isn't in their hands to do anything about it. Online customer care executive of SBI are telling now that I have to go to bank or contact Google Pay. Basically just saying random things and not helping.

                  Now I don't know how to move forward with this situation.
                  Aug 14, 2022
                  Updated by Swetalin
                  Still I have not received my money
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                    K
                    Kannuu
                    from Kolkata, West Bengal
                    Oct 1, 2021
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                    Website: www.SBIcapsecurities.in

                    A Broking company charging such huge brokerage from customers but strange ways that not much help us provided to the clients.An RM is assigned to help clients but in my case a person by the name of Chandan just called me up on 8-3-21 to say that my earlier RM was on leave and that he was my senior RM.There was no written communication to me by Customercare and on repeated requests also he was not replaced.I incurred losses due to him on many occasions but still there was no action in a company which involved financial transactions by clients.The regional head kolkata and the manager also pays a deaf ear to my pleadings.I was told by the manager to wait till 30-9-21 but today when I called both of them and messaged them they didn’t even bother to reply to me or call back.They have been forcing me to have this nan as my RM although I never liked his behaviour, aggressiveness and non guidance as an RM.
                    On many occasions he even commented what benefit he was getting from me.I don’t understand what are the benefits from the transactions of the clients.Recently he told me that I wax not transacting as I used to before.I fail to understand who these people are to comment on my activities.Instead of guiding me to invest in a profitable way he only did was cancellation of my orders and communicating my net buy/sell.On a few occasions I incurred losses due to incorrect communications.
                    Behaviour wise he is not worthy of working for SBICAP.

                    Inspite of repeated requests no new RM has been assigned to me and there us no one to solve my queries.
                    I have not received lots of dividends and keep on following up with Helpdesk and RM but the RM refused to follow up for me and said that the broker foes that with the RTA.
                    Following up with SBIcap I get a standard reply to find out the details of RTA by myself mostly and since 2 months I have been writing e mails, etc
                    SBICAP is least bothered to follow up on our behalf.
                    Don’t understand why dividends, bonuses etc are not credited within a reasonable duration.
                    SBIcap charges us heavily but doesn’t provide us the services they should.
                    I have been wasting my time on regular basis writing repeated e mails and making calls(hold time of mot less than 20-25 minutes)which get disconnected many times but nobody bothers to callback.There is only helpline number for such a Broking firm.
                    Many complaints are left unanswered since there is a standard reply to wait fir 1 mote working day which comes after many days.
                    Kindly take action to improve the performance of such a company to work in public interest.
                    Many a times they answer that there was a technical glitch but why should a client suffer monetarily for glitches at their end?
                    Kindly instruct SEBI to instruct this company to work in a fair and efficient manner
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Akasha kumar khuntia
                      Sep 30, 2021
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                      Address: Kakatpur

                      On a failed transaction of phone pe rs 149/- deducted from my account but I didn't get it back as they are saying contact bank and SBI customer care saying contact phone pe they are just good for nothing worst service SBI
                      Here is my utr no also screenshot attached
                      UTR[protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Akasha kumar khuntia
                        Sep 30, 2021
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                        Address: Kakatpur

                        Sir I have ordered from zomato and as I didn't received what I ordered they give me refund on date-23sep2021
                        273rs but not credited to my source account
                        Here is Rrn no[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Amit67765
                          Sep 30, 2021
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                          Hi there,

                          I am having financial issues, so from last 4 months i am not able to pay my sbi credit card dues. From last month, they started reaching out to my relatives, who do not have any connection with the loan nor they are guarantor of the loan. These recovery agents are harrassing them for no reason at all. They are telling them about my debts. If i still recieve a call from these agents i am answering them properly but still they are approaching my relatives and harrassing them for my dues. This is illigal. They are defaming me in front of my relatives and neighbours.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Oct 01, 2021
                          Updated by Amit67765
                          My relatives are still recieving calls from this number [protected]. They are threatning me to visit their place and if you don't pay the money. They are also not ready to give their Name and employee ID. And my complaint marked resolved without any action from bank ?
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                            Konakanchi Vijaya Lakshmi
                            Sep 30, 2021
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                            I'm vijaya lakshmi. On[protected] when I'm paying my college fee of 1850 through sbi collect, transaction failed and money got deducted from my account. I didn't get refund. So please refund the amount into my account as soon as possible.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              PITAM DEB
                              Sep 30, 2021
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                              My refund was initiated on[protected] from amazon but still not reflected in my bank account .
                              Refund reference id[protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                jaswanth parimi
                                Sep 30, 2021
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                                Sir,
                                I made Sbi I collect payment for Cheif Warden Central office NITW, money debited from bank account but not reflected in payment history .
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Vandna Vebhu bhatnagar
                                  Sep 30, 2021
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                                  For last 15 days inspite of follow up ar sbi sectorc10 panchkula ny account is not working for netbanking transfer.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Dangi ji
                                    Sep 30, 2021
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                                    Address: VPO-Bibasar jhunjhunu,Rajasthan

                                    Sir,
                                    I have bought a product from amazone on 25th of july 2021. Product name is goswami combo pack juicer machine.The amount of the product was ₹499.0.I returned it on 2nd of august 2021.Amazone initiated the refund on 3rd of august 2021.But my bank the state bank of india has not credited the refund to my account yet.Order number of the product is #[protected].Refund reference number is #[protected].Sir please help me to get my money back.I will be thankful to you.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      A
                                      Arya Nandakumar
                                      from Kochi, Kerala
                                      Sep 29, 2021
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                                      I have ordered the two books from Amazon named 'Study material for ISI M.Stat ' and 'CAT 2020' on[protected] and[protected] respectively.The total amount paid for these are ₹1999 and ₹425 accordingly.The Order ID for study material is[protected] and for CAT 2020 is[protected]. Due to covid my order is cancelled and they initiated the refund on[protected] for study material with Reference number 784635 and for CAT 2020 refund initiated on[protected] with Reference number 937608.Still now i didn't received any amount
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Priyarudra
                                        from Mumbai, Maharashtra
                                        Sep 29, 2021
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                                        Address: B-42, 4th Floor, Naik Nagar CHS Ltd. Nehru Nagar Kurla East

                                        Respected Sir,
                                        Sub: Harassment by SBI Credit Card Collection Department.
                                        I have a SBI Credit Cards with vide account number SBI Credit Card Account# [protected], bearing SBI Credit Card ending with 59 (Primary Card).
                                        Sir, I was not able to pay the credit card dues from March-2020, due to the Covid-19 pandemic, myself and my husband both o[censored]s got infected, and we have faced financial problem due to inconsistency in our income, as we both are private employees.
                                        Sir, till March we have paid all dues with penalty and Interest regularly, during this pandemic I am not able to clear the dues. But now I am ready to pay the settlement amount offered by SBI Credit Card department, but now the following people are calling me and abusing with unparliamentary languages, and aslo they have called “my Boss” where I am working and telling him that I have provided them with copies of all company related documents like “Partnership deed” Pan Card, and etc. by this they are putting my job in trouble, and trying to put pressure on me.
                                        Where as sir my Boss has aslo offered the that he will pay the payment as per the settlement. Let the return all the documents what they are having with them. The same is offered by my Husband aslo but they are not ready to listen (I have related audio recording with me I will submit the same for your records).
                                        Sir I am suffering with serious medical problem, and aslo with stress, I am submitting the copies of my medical reports for your records in person.
                                        Sir request you to please help me to get the documents what they are having with them I will settle their payments as per offered settlement after getting settlement certificate.
                                        Person Calling me and my Boss:
                                        Mr. Dipankar Mishra: [protected] and Mr. Pankaj Sharma: [protected]
                                        Land Line:[protected] /[protected] /[protected] /[protected] /[protected]
                                        [protected] /[protected] /[protected] /[protected] /[protected]
                                        And [protected]

                                        Thanks & Regards
                                        Priya Rudra
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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