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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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State Bank of India [SBI] reviews & complaints page 149

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R
Rajnish Nautiyal
Sep 24, 2021
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Address: F 2317 near Bansal chowk rampark extension loni ghaziabad up 201102

Hi Sir/Madam,
I did online shopping from shoes cart but my order did not placed as per thier norms as well as I demand my refund but my refund also not credit in my account I purchased the product of Rs 798 from my SBI credit card. Amount deducted but product also refund has been not credited in my account. All relevant details below.
A/c [protected]
IFSC code SBIN0002408
Mail id [protected]@gmail.com
Mobile: [protected]
Transaction amount 798
Transaction date 10 Aug 2021
Transaction time 5 pm.
Merchant name: THE SHOES CART
ORDER ID: #19716
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    Shubhamsaurav
    from SAMASTIPUR, Bihar
    Sep 24, 2021
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    I have the product cancelled on Amazon. The product price is 299. The refund initiated by Amazon is 17th August, 2021. But refund is not recieved in my account.

    Reference no[protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Sep 27, 2021
    Updated by Shubhamsaurav
    There will be no call from the bank
    Oct 12, 2021
    Updated by Shubhamsaurav
    No any call from bank till date. What's going on🙄?
    Please resolve my problem as soon as possible 🙏
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      A
      ap2002
      Sep 24, 2021
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      As I paid my money for 1st semester admission, my money was debited from account but the status was pending at first then it got failure.
      Time for admission is only within today 12p.m and I have no money left in bank now. Pls initiate my refund and try to save my career 🙏
      Pls sir/madam I'm in great panic.
      Pls initiate as soon as possible, I request you pls.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        E
        E_Himanshu
        Sep 23, 2021
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        On 23 September at 22:02 Pm, When I was trying to deposit cash with CDM Machine at Tripuri, Patiala.

        Branch code - SBIN0011586

        The Slip I have recieved that 1 note of Rupees 2000 is Retained for verification bna deposit, Please contact your branch manager. Then I found that Ruppes 2000 is not reflecting in my account.

        Please help...
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Y
          ypooja
          from VARANASI, Uttar Pradesh
          Sep 23, 2021
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          Address: Sarnath

          05/09/2021 ko mere khaate se 10000 rupay kat gye .. statement nikala to FI Txn @ CSP dwara 10000 rupay kat gya..Please mera money wapas kariye aapse request hai sir.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            M
            Mahendra Chauhan
            from Nagpur, Maharashtra
            Sep 23, 2021
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            Address: 10, NANDANVAN SOC, AJWA ROAD , NVJIVAN, ajwa road , navjivan

            Ref no - Resolutation 2.00 /21-22/file no /irac/ sma-2/129 dt 17/09/2021
            sub.-non payment of emi 13hl suraksha ac no [protected] your
            Sir,
            With reference to the above sited subject, regarding EMI of Rs 117/- of Suraksha insurance in this connection from loan Ac No [protected] Rs 118.- on dated 16/09/21 deducted from my loan account and remarks noted in the statement loan account closed, i have submit loan account statement, and also which annexure -2 document are required, i will submit when you give me details of documents, M no [protected], this my new no, i will upload all document as per your requirement, i am senior citizen person, there is a knee problem to walk, request you to send me document details, awaiting for your prompt reply,

            Yours Faithfully,

            Mahendra chauhan
            M [protected], [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              G
              Ganesh Birote
              Sep 23, 2021
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              I have purchase from Amazon and paid order through Net Banking. The amount got debited from My account but not received to seller now they cancelled my order and i didn't get refund.
              So now what can I do...???
              Here is my transaction No. CHH5117239
              Kindly do the needful...
              And process the refund
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Q
                qwe_12_ma
                Sep 23, 2021
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                I tried to submit my school fee on 21-09-21 through SBI collect, the transaction failed and the money was debited.

                On 23-09-21, The money was refunded but I got no message from my bank that this much amount of money has been credited to your account. The amount isn't showing in my bank account.

                When will I get my money back?
                What should I do then?
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  J
                  Jokuttan7
                  from Ernakulam, Kerala
                  Sep 22, 2021
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                  Address: Marine drive, kochi

                  My name is Milu febin and I had ordered smartwatch of RS 1990 in Amazon on 28th of August 20201 and after 2nd of august I returned this order due to personal reason. And on 2nd of august
                  Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                  [protected] and told me to fill charge dispute form but State bank of India doesn't have such policy. So
                  please kindly respond to this complaint it's very urgent. My account number is [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    K
                    Kctomar1991
                    from Gwalior, Madhya Pradesh
                    Sep 22, 2021
                    Resolved
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                    Resolved

                    Address: Station HQ kalka military station kalka Panchkula Haryana-133302

                    Sir
                    Vishes prarthana hai ki sbi credit card ki taraf se mere upar inleggele charges aur penalties mere upar lagaye jaa rahe hain mere poochhe jane pe koi jabab nahi de rahe hain aur jaise hi mere acount me paisa aata hai mahine ko kisi bhi date ko wo apne aap deduct kar lete hain me financially strong nahi hu itni saree penalties aur charges wo bhi inleggele me nahi de sakta kyu apni family aur mere upar chal rahe aur 2 loan bhi har mahine chukane hote hain
                    Shreeman aapse prarthana hai ki aap iski jaanch karaye aur uchit karyawahi kare to aapki ati kripa hogi

                    Nivedak
                    Kuldeep singh tomar
                    DOB-15 Jun 1991
                    SBI credit card endit No- 8814
                    Oct 30, 2021
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 24, 2021
                    State Bank of India [SBI] Customer Care's response
                    Dear customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 736272. We request you to remove the comment containing your contact/card details, for security reasons.
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                      D
                      DeekshaS1612
                      from Kanpur, Uttar Pradesh
                      Sep 22, 2021
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                      Hi Sir/Ma'am,
                      This is regarding a transaction I made on 21/09/2021 in order to pay the fees of my sister for Jagran college of art science and commerce.
                      I made the transaction from Google pay upi I'd [protected]@okicici. In Google pay the transaction shows completed and the amount of 12000.00is debited from my account but in sbi collect portal it shows failure.
                      Kindly refund my money as I need to pay the fees. Do let us know if any more information is needed.

                      Thanks,
                      Deeksha singh
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Wait for 2-3 days, the amount will be refunded to your bank account.
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                        R
                        Rabiya m
                        Sep 22, 2021
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                        I have paid 400 for vtu PDC fee via SBI Collect . Money has debited but transaction failed. so kindly request you to complete the transaction or refund the amount .

                        Transaction reference no: DUH0455936

                        Type : Educational

                        State : karnataka
                        city: Bengaluru
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Please do refund or transaction process complete as soon as possible I have to get pdc soon .
                        Please it's a kind a request .
                        Please do the process of transportation or please do refund it as soon as possible .
                        It's a humble request
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                          W
                          Wibhu
                          Sep 21, 2021
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                          I have order JPT New RS3+2400W heavy duty pressure car washer water proof of rs 8, 074.00 on 5 September 2021 throught online transaction through debit card and due to some issue I have returned it and amazon initiated refund on 14 September and refund credit to my original payment method on 19 September but still not received my refund (order id :[protected] reference number 965215.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            Saratheinst
                            Sep 21, 2021
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                            Address: T.VADDUR VILLAGE

                            I am transfer 650 rupees to beneficiery bank account of SBI .this amount debit in my wallet but do not credit in my bank account SBI
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              O
                              Ovipandian
                              Sep 21, 2021
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                              I have ordered the product on[protected].
                              The price of the product was 189 rupees .
                              Later I changed my mind and cancelled the product.
                              On[protected] amazon initiated my refund but still I didn't receive my refund

                              Order ID[protected]

                              Refund Reference Number 970927
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                A
                                avi.asw
                                from Kanpur, Uttar Pradesh
                                Sep 20, 2021
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                                I have ordered 2 shirt and one waistcoat from online shopping website myntra of amount 2546 on 01/09/2021 and then return the shirts and myntra has issued refund amount but i did not recieved the amount yet after 20 days
                                I am sharing the order id and reference number kindly help
                                order number - 118231466001767759903

                                Reference number[protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  J
                                  from Barpeta, Assam
                                  Sep 20, 2021
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                                  Address: Town-sarthebari, Dist-Barpeta, state-Assam,pin-781307

                                  Sir,
                                  it is for your information that i am an inhabitant of Town-sarthebari Dist-Barpeta state-Assam pin- 781307.There is a SBI bank branch in our town and under this branch one SBI CSP center is located in my native place.This SBI CSP center is situated by the side of government hospital of sarthebari town.On 14 th September 2021 i went this CSP center to create my SBI saving account.I had submitted all necessary documents in this CSP center for my creation of saving account.At that time i got reference number from this CSP center.My reference number is[protected] that day my account number is not generated.When i asked to this CSP center " when my account will be generated " they replied that "After 3 days you will get a confirmation message from SBI official" 7 days have been passed but till now i am not getting this confirmation message from SBI official.what should i do now? now i have a question to the SBI official when my account will be generated?Why it taking time? please do needful immediately in my matter.

                                  Your faithfully
                                  DIPANKAR JYOTI BHUYAN
                                  Ph number-[protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    V
                                    venkatknd007
                                    from Indore, Madhya Pradesh
                                    Sep 20, 2021
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                                    Address: Indore

                                    Hi There,

                                    I have a loan account(Account number xxxxx394273) in SBI with auto-debit, but unfortunately, they are deducting the loan amount whenever they want and sometimes they don't deduct the EMI amount even I maintain the EMI amount in my account.
                                    I contacted them several times they just played around with my call then dropped my call.
                                    I tried to contact them in several ways but they didn't help me out and they deduct the penalty amount from another loan account even it's not my fault.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      A
                                      Anjani Kumar Gupta Prince
                                      from Mumbai, Maharashtra
                                      Sep 20, 2021
                                      Resolved
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                                      Resolved

                                      Hi Team,
                                      My Aunt (Renu Gupta, Mob-[protected]) was provided a SBI credit card [protected] when she visited SBI rail bazar, Kanpur branch to operate her banking operations. She was informed that this is a life time free credit card and a lady representing herself as a bank official requested her to get that credit card which would help her to meet her target and due to human nature and sympathy my aunt got the credit card issued on her name which was shortly delivered to her address.
                                      My aunt is 58-year-old house wife who is not that much attentive to banking operations nor that much handy with the smart phone technology one day she received a physical credit card bill of amount 17K+ which was a shocking for her and for the whole family as she had never ever used that card. She immediately rushed to the branch where she was informed that these cases are taken care by the main branch which is there in Phol Bagh, Mall Road Kanpur, please visit there to get this issue resolve.
                                      My Aunt visited the main branch about 10-15 times and the officials there are just making her fool by saying that we have forwarded your complaint to the concern department and they are looking into it, once we will receive any update from them, we will let you know. This scenario is repeating for past 6 months as if I know.
                                      Request you to please look into it and help the poor old lady to get out of this pain.

                                      Thanks & Regards,
                                      Anjani Kumar Gupta
                                      Mob- [protected]
                                      Oct 27, 2021
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 24, 2021
                                      State Bank of India [SBI] Customer Care's response
                                      Dear Anjani, we would be happy to assist your aunt with the concern. Please ask her to get in touch with us on 39020202, or send an email on sbicard.com/email with the reference number 735665. We request you to remove the comment containing your contact/card details, for security reasons.
                                      Dec 02, 2021
                                      Updated by Anjani Kumar Gupta Prince
                                      No one is responding on it and my aunt is not so acquainted with modern technology.
                                      Can I request anyone from bank to get in touch with her and get this sorted please.
                                      Verified Support
                                      Dec 03, 2021
                                      State Bank of India [SBI] Customer Care's response
                                      Dear Anjani! We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 781410.
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                                        P
                                        Pruthwick Nayak
                                        Sep 20, 2021
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                                        Address: Mysore, Karnataka

                                        Trying to open a new account bt those staffs who are incharge very negligible & they can't even negotiate properly..and daily visiting branch to branch bt nothing changed 😬
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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