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State Bank of India [SBI] Complaints & Reviews

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Updated: Jul 16, 2026
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State Bank of India [SBI] reviews & complaints page 155

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P
Prashant solanki &s#
Sep 1, 2021
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I have ordered the product catqueen remote control car at rupees Rs.1079 and order id is 406–0486840–5897159. But still my refund not received .And my reference number is[protected]. Please help me.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    Skute
    Sep 1, 2021
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    Same amount of Money is been deducted from my account 1st of every month.
    I have not made thiese transactions
    Please look into the same
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Skumar113
      Sep 1, 2021
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      Address: Main road Jagdamba colony johripur delhi 94

      It is brought your notice that main road of Jagdamba colony, Johripur, gokalpure delhi 110094, water logging due to rain, and water are entering in the house premises.
      It is every day problem now, please take urgent action for drain out of water, it is difficult to move our from house,
      Please do urgent needful
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        M
        Malakar Malakar
        Sep 1, 2021
        Resolved
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        Resolved

        Brother TN-2365 Original Toner (Mono/...
        Order #:[protected]
        Item price: ₹2, 399.00
        refund reference no.[protected]
        plase refund my payment in my bank ac no. [protected] Sbin0030034
        to 24 hours.
        thanks
        Sep 2, 2021
        Complaint marked as Resolved 
        plase solve my problem
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Sep 02, 2021
        Updated by Malakar Malakar
        my complaint not solve
        Sep 03, 2021
        Updated by Malakar Malakar
        solve
        Sep 04, 2021
        Updated by Malakar Malakar
        plase delete my complaint
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          G
          Gopalram84
          Sep 1, 2021
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          Address: Guindy Chennai

          My Home town is Nagercoil, kanya kumari Dist where my SBI Branch is Guindy Chennai, My account is deactivated, without visiting Branch i am not able to login into my account, where i am in home town due to corona.

          please help

          Account # : [protected]

          Mobile # : [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            K
            Kashifsalman 88
            Sep 1, 2021
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            Address: Surajkund Gorakhpur

            Hi, i am writing the complain about the SBI bank Surajkund gorakhpur,
            my sisters applied for ATM card and they are staying out of gorakhpur and not able to collect the card, bank manager and staff told me that they will only give the card to the main person, i requested them because my sisters struggled from last 2 years to get the ATM card, i provided all the document for confirmation still bank staff denied to give the card also they said that firstly it delivered at your address then return back to us but I have not seen any postman came with the card, they directly submit it to bank,

            now i am going to close this SBI account and prefer any private bank at least staff are helpful in private banks also i will suggest my other family member and relative not so open the account in SBI bank because they don't know how to handle the customer and talk with them
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              P
              pradeep dubey
              from Bengaluru, Karnataka
              Sep 1, 2021
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              Address: Bangalore

              Yesterday [31st Aug 2021] I did 2 IMPS transactions using SBI Yono Lite App.
              Since yesterday both the transactions are showing as 'In Progress' on Yono lite app.
              When I contacted to customer care they said IMPS failed transaction will be refunded next day. So far I see no update, amount is not reversed yet.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                T
                Theunknownface
                Sep 1, 2021
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                Hi there,
                My name is Harshit and I had applied for a sbi credit card through their representative which I have received than I had applied for a credit card for my mother and now I got to know that person is sharing my and my mothers personal details to some people in her known. I want that person to fire from the job immediately. This is ridiculous.
                I need proper guidance where to complaint about this issue.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Sep 01, 2021
                Updated by Theunknownface
                Please reach me on [protected]@gmail.com
                Verified Support
                Sep 02, 2021
                State Bank of India [SBI] Customer Care's response
                Dear Harshit, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 723443.
                Sep 02, 2021
                Updated by Theunknownface
                Thank you for your help. The problem has been resolved now.
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                  D
                  Dhanjit3952
                  Sep 1, 2021
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                  Address: H1,Byelane-2,Latakata,Basistha, NAMGHAR PATH

                  Dear Sir,

                  I have set 1st September as my due date for September month's SIP installment of Mutual Fund in Groww App.
                  But today due to insufficient fund in my account you have deducted around ₹1500 as ECH/NACH. Kindly look into it and do the needful. Expecting a Refund for the same.

                  Regards
                  [protected] Unique Client Code
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Shibu Bisoyi
                    Sep 1, 2021
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                    While apply Bed, payment through sbiepay and debit card, money 500 has debited but payment status failed, how can I refund my money
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                      A
                      ASHUtosh0091
                      Sep 1, 2021
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                      I have ordered the product on and the price of the product Rs.399, this is the order ID :[protected].
                      The refund was initiated on 26 July 2021 but still i didn't received the refund in my bank account till now.
                      This is my Reference Number :[protected] .
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        T
                        Thirumaal
                        from Chennai, Tamil Nadu
                        Sep 1, 2021
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                        I am really frustrated with the sbi Customer service at the escalation desk. One agent named kiruthika Gupta from customer service head desk is really worst. I had bad experience on escalation service call. They say they escalate the case to the higher level, but at the Escalation ticket. They won't any work at all. For name sake they create ticket and close the ticket . If I ask what is the work done on the ticket. They used repeat only the robotic terms seeing on their system. SBI escalation desk is worthless. On my past three escalation ticket, I saw only the similar robotic terms with any input. I don't why SBI Credit customer service is too poor.

                        SBI customer service desk is incompetent to work with customer satisfaction. On the email response itself they expressed their inability. I also expressed SBI credit card division inability in different aspects.

                        SBI credit card division have inability to offer promotion.

                        SBI credit card division have inability to keep up the hopes given to customers, all hopes on these cases (ref numbers[protected],[protected],[protected] are failed. Subject to approval is always unapproved.

                        SBI credit card division have inability to increase credit card limit, for last started with 31000 and ended with 31000 limit on August 15, 2021. My card limit is less than 33% of the spending limit, how you are expecting me to spend RS.100000. It is really Difficulty for me to buy product at higher cost around RS.45000 with the useless credit card of yours.

                        SBI credit card division have inability to satisfy customer, I am not happy with their false hopes.

                        SBI credit card division have inability to recruite better customer service executive. Even at the highest level customer service head desk, rude agents like kiruthika Gupta are working with better salary package.

                        SBI credit card division can reduce the salary of kiruthika with RS.588.89 and give me a annual fee waiver. At least you can retain some good customers.

                        SBI credit card division have inability to resolve and address the customer complaints by understanding the subject matter. I requested the for one time coutersy Credit, due to Covid-19 pandemic, but the concern which I addressed not even considered at the escalation. I saw the copy paste text related to spending is not up to mark on both the emails. That is before escalation and after escalation.So it is clearly states that my cases are not even processed at the escalation desk. The cases are name sake opened and closed after the certain time period . I understand that you tried to waste my time with the trick. Anyhow I won't fall on the trap.

                        SBI credit card division have inability to show care and courtesy to customer.

                        SBI credit card division is rigid with strict rules. You can try to have a robo as customer, which follows your rules and accept all your terms.
                        As an human I failed to know your promotion and offers in the system due to time frame restriction of my busy schedule but got better deals from private, so I didn't think about it

                        SBI credit card division have inability to compete with other bank. I got really good deals and service from other bank.

                        I understand the complaint against the sbi customer service head desk is useless. I have the ability speak with the highest level. I think it is waste of time. Since the management system lacks professionalism. I am going to file complaint against the agent kiruthika in bad ombudsman for her behavior. I think action is not taken against her.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          T
                          Thirumaal
                          from Chennai, Tamil Nadu
                          Sep 1, 2021
                          Resolved
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                          Resolved

                          Address: Manager, Customer , State bank of India,DLF Infinity Towers, Tower C 12th Floor, Block 2, Building 3, DLF Cyber City, Gurugram – 122002, Haryana,India

                          I am really frustrated with the sbi Customer service at the escalation desk. One agent named kiruthika Gupta from customer service head desk is really worst. I had bad experience on escalation service call. They say they escalate the case to the higher level, but at the Escalation ticket. They won't any work at all. For name sake they create ticket and close the ticket . If I ask what is the work done on the ticket. They used repeat only the robotic terms seeing on their system. SBI escalation desk is worthless. On my past three escalation ticket, I saw only the similar robotic terms with any input. I don't why SBI Credit customer service is too poor.

                          SBI customer service desk is incompetent to work with customer satisfaction. On the email response itself they expressed their inability. I also expressed SBI credit card division inability in different aspects.

                          SBI credit card division have inability to offer promotion.

                          SBI credit card division have inability to keep up the hopes given to customers, all hopes on these cases (ref numbers[protected],[protected],[protected] are failed. Subject to approval is always unapproved.

                          SBI credit card division have inability to increase credit card limit, for last started with 31000 and ended with 31000 limit on August 15, 2021. My card limit is less than 33% of the spending limit, how you are expecting me to spend RS.100000. It is really Difficulty for me to buy product at higher cost around RS.45000 with the useless credit card of yours.

                          SBI credit card division have inability to satisfy customer, I am not happy with their false hopes.

                          SBI credit card division have inability to recruite better customer service executive. Even at the highest level customer service head desk, rude agents like kiruthika Gupta are working with better salary package.

                          SBI credit card division can reduce the salary of kiruthika with RS.588.89 and give me a annual fee waiver. At least you can retain some good customers.

                          SBI credit card division have inability to resolve and address the customer complaints by understanding the subject matter. I requested the for one time coutersy Credit, due to Covid-19 pandemic, but the concern which I addressed not even considered at the escalation. I saw the copy paste text related to spending is not up to mark on both the emails. That is before escalation and after escalation.So it is clearly states that my cases are not even processed at the escalation desk. The cases are name sake opened and closed after the certain time period . I understand that you tried to waste my time with the trick. Anyhow I won't fall on the trap.

                          SBI credit card division have inability to show care and courtesy to customer.

                          SBI credit card division is rigid with strict rules. You can try to have a robo as customer, which follows your rules and accept all your terms.
                          As an human I failed to know your promotion and offers in the system due to time frame restriction of my busy schedule but got better deals from private, so I didn't think about it

                          SBI credit card division have inability to compete with other bank. I got really good deals and service from other bank.

                          I understand the complaint against the sbi customer service head desk is useless. I have the ability speak with the highest level. I think it is waste of time. Since the management system lacks professionalism. I am going to file complaint against the agent kiruthika in bad ombudsman for her behavior. I think action is not taken against her.
                          Oct 4, 2021
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Sep 01, 2021
                          Updated by Thirumaal
                          Hello my complaint is not resolved, how it is marked as resolved
                          Verified Support
                          Sep 02, 2021
                          State Bank of India [SBI] Customer Care's response
                          Dear customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 723447.
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                            V
                            Vigneswari Kalaivaanan
                            Aug 31, 2021
                            Resolved
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                            Resolved

                            Address: 16/13,8th Street,barathi nagar,tirumullaivoyal

                            I have not applied any credit card but I got a message from JK TATACD

                            Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time

                            Please resolve this issue I ll attach the screenshot
                            Oct 8, 2021
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 02, 2021
                            State Bank of India [SBI] Customer Care's response
                            Dear Vigneswari, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 723448.
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                              Sandeep@Srivastava
                              Aug 31, 2021
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                              Address: Flat No.1,Serve Nagar,Mission Compound,Near KJS Cement Office,, Jhansi,

                              31000/- has been debited from my SBI Bhitoli Khurd, Lucknow Account without my knowledge on 27 & 29 Aug. 21. No OTP received not MSG alert for 10, 000/- . 2 transection of 10k, 5 transection of 2 K and 1 transection of 1K. All transection done from "FI Txn @ CSP outlet". Bank has to return the amount as it is there fault
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                K
                                Kunjaln
                                Aug 31, 2021
                                Resolved
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                                Resolved

                                Address: India
                                Website: Sbicard.com

                                I don’t normally post these things but I am extremely disappointed and truly angry for the first time with SBI Card SBI CSP. I made the mistake o[censored]sing their credit card and for the past 5 years, since I’ve migrated, have tried to cancel this card. I have paid unnecessary annual fees for all these years and not used the card, however, thanks to covid when we have time on our hand, I started writing to them, and I have had 5 emails up and down saying ‘We are sad to see you go’ however they don’t cancel the card, they tell me hey will waive the fee! I am holding on to every ounce of patience trying to explain I don’t live here and I don’t use the card, they can’t force me to use a service I don’t want! We should know that it is federal crime to force someone to use a credit card which could push them to hardship bankruptcy and mental health issues. They finally agree to shut the car shut say the annual fees will have to be paid!!! WhaT HAPPENED TO IT WAS BEING WAIVED AND YOU WERE SAD TO SEE ME GO??!!

                                Does our Banking system have any accountability as to what they do to our people? Their mental health? We place our hard earned money in their hands and all they do is Rob us?! And then we wonder where our worries come from? Is that what this has come to? I would like to speak to the directors of SBI and ask them if they did it fair to first force someone to use their services and then charge them? Would they pay if they were in Our place? Is that what your years of management studies taught you? Steal from your people?! Become mafias! You guys r in Australia too and I will make sure you are defamed here too!!
                                And I can’t even get started on how your call centres and customer service people work. Poor guys r stuck with silly trainings to act dumb, i empathise with them, it’s not their fault, they have been trained to do this! this is our future India? I ask again - Mr CEO, would you call your own call centre or write to them? It’s not created to help, it’s created to drive people insane!!
                                I am a very proud Indian and it breaks my heart to see this, we r very intelligent and hard working people, I take a lot of pride when I talk about our people, but when I experience this, I can’t help but feel so cheated and disappointed!!
                                Oct 9, 2021
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2021
                                State Bank of India [SBI] Customer Care's response
                                Dear customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 723452.
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                                  Kannuu
                                  from Kolkata, West Bengal
                                  Aug 31, 2021
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                                  Please note that SBIcap is not a fair site.It is furnishing incorrect holding details to the RTA itself and unreasonably asking us to follow up with the RTAs whereas they are minting money by retaining our dividends and following an unfair means to earn.I feel they are not satisfied with the huge brokerages they are earning that thru have to resort to such illegal practices.
                                  It is cheating clients.
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                                    Nikhil Choubey
                                    Aug 31, 2021
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                                    Address: Ambikapur chhattisgarh

                                    मेरा नाम दिनेश्वर पाण्डेय है में आपकी संस्था में मेरा खाता है आज मैंने 40हज़ार निकलने गया था में बुजुर्ग हु ज्यादा देर तक खड़ा नही हो पाता लाइन तो में दूसरे काउंटर में गया था जो 50 हज़ार से ज्यादा के निकासी करते है। मैंने उनको अपना निकासी फॉर्म दिया था पर उन्होंने मुझे पैसा नही दिया ये कहा कि यंहा नही दूंगा; चूंकि मेरी उम्र बहुत ज्यादा है और में पेंशन भोगी हूं इस चलते 50 हज़ार के नीचे निकसि में बहुत लंबा लाइन था ।मुझे इस कोरोना काल मे बैंको का दुर्व्यहार मुझे अच्छा नही लगा इस पर कुछ करवाई करे हम जैसे 75 साल के बाद वाले बुर्जुगों का क्या होगा क्या हमें पैसा निकालने के लिए बार बार ऐसे दुर्व्यवहार का सामना करना पड़ेगा? कोरोना काल मे इस तरीके का दुर्व्यवहार होगा हम बुजुगों के साथ!
                                    नाम-दिनेश्वर पाण्डेय
                                    उम्र-75
                                    ब्रांच-मुख्य ब्रांच अम्बिकापुर ;जिला-सरगुजा; राज्य-छत्तीसगढ़।
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Kannuu
                                      from Kolkata, West Bengal
                                      Aug 31, 2021
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                                      Since last 40 minutes both website and app can’t be used to place orders and the collateral limit is gone.Calling helpline they say that the website is getting updated.I don’t think it is fair to update during trading hours.SBIcap charges for everything without looking at the hardships they create
                                      Kindly interrupt instantly.IT IS URGENT
                                      IT IS STUCK SINCE 11:24:39 IST
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Rishi121
                                        Aug 31, 2021
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                                        I ordered a package by Amazon in August 6, 2021 of Rs.5, 155. And I asked for a refund to Amazon for that package and they initiated the refund on 15 August 2021 and they gave me the refund reference number on 21 August 2021 but I still not received my refund in my SBI bank account.

                                        The refund reference number is :[protected]
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