| Address: Anantapuram , andhra Pradesh |
| Website: sbicard.com |
Hi I am sharathkommu. I am using sbi click credit card from since year, I got it on last year June, 2020. Due to corona I am unable to pay my over dues on time for 3 to 4 times. Later I started paying my credit card bills regularly. But suddenly one may 10th I got this message from SBI CREDIT CARD "Dear SBI Cardholder, legal case is pending against you under Sec-25 of the Payment and Settlement Systems Act, 2007 in Rohini Court. The case is currently at Pre Summoning Evidence stage. Please pay the outstanding amount of Rs.61639.79 on your credit Card ending 2328 to avoid any adverse orders or call us at[protected] or[protected]prefix local STD code). "
I don't understand why I got this message. My card was blocked. And later I cleared my total due amount 64000rs with interest in CRED and some through paytm. My credit card total sum was 80000rs. Sbi blocked my credit card, but it still showing active in CIBIL report. I can't understand onething when I am unable to pay some over dues, sbi cutoff the remaining balance on the reasons of late payment And I didn't get any updated about the case. I need answer. I sent many mails, didn't get any replys.and called many times to customer care didn't get any right information
State Bank of India [SBI] customer support has been notified about the posted complaint.
Jun 17, 2021
Updated by Sherry1435 To
The SBI NODAL OFFICER/CUSTOMER CARE SERVICES.
My name is sharath Kommu, Last year in the month of June, 2020 I got sbi click credit card. Due to corona I didn't pay the due amount for 3 to 4 times. After that I started paying dues regularly and on may 10th, 2021.i got message from Sbi credit card stating that "" Dear SBI Cardholder, legal case is pending against you under Sec-25 of the Payment and Settlement Systems Act, 2007 in Rohini Court. The case is currently at Pre Summoning Evidence stage. Please pay the outstanding amount of Rs.61639.79 on your credit Card ending 2328 to avoid any adverse orders or call us at[protected] or[protected]prefix local STD code).""
I don't know why I got this message. And I paid my full due amount 64000rs with interest in June month. But still I am getting messages to pay due. See my card was blocked, and it's still showing active. Why?? I paid total amount with interest, my card limit is 80000rs. Why still I have to pay money, when I cleared all my dues and paid the full amount?? What happened to case that is in pre summoning stage ?? I cleared all my dues till now I didn't get any message regarding case.. Why?? I have sent mails, but till now no replies. I called to Customer care they didn't gave any right information. I paid the full amount, and later applied for new credit card, it's get rejecting showing due internal issues. I want to know what's the internal issues about my credit. Your act showing negative impact on my credit. Can please explain the situation. Here are the some attachments of my payments I am tagging.
![State Bank of India [SBI] Logo](/thumb.php?bname=1&src=state-bank-of-india.jpg&wmax=280&hmax=280&quality=90&nocrop=1 "State Bank of India [SBI] Logo")
