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State Bank of India [SBI] Complaints & Reviews

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Updated: Jul 15, 2026
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State Bank of India [SBI] reviews & complaints page 157

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R
Rishi121
Aug 26, 2021
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I ordered a package by Amazon in August 6, 2021 of Rs.5, 155. And I asked for a refund to Amazon for that package and they initiated the refund on 15 August 2021 and they gave me the refund reference number on 21 August 2021 but I still not received my refund in my SBI bank account.

The refund reference number is :[protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    harishNair2007
    Aug 26, 2021
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    Address: AD-TATACD

    I have not applied for any SBI credit card and I keep getting this message for the last 3 days consecutively from

    Sender: AD-TATACD
    Aug 24th 2021
    Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time
    6:35 PM

    Aug 25th, 2021
    Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time
    4:14 PM

    Today
    Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time
    4:29 PM

    Please take the required action
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      somnathjana
      Aug 26, 2021
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      Address: Kalyani, Kalyani bidhanpally

      I have ordered from 28th June. and the price of the product of 1570rs. the date of initiation of refund[protected].and stile my refund not received. this is reference no RRN NO [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        D
        dkbiswas911
        Aug 26, 2021
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        On 6th Aug i have transferred rs.22100/- to merchant bank a/c, and the transaction also successful. But till now its not credited to the receiver's account. Contacted customer support of SBI with ticket no.63401384.. UTR no.[protected]. But issue is still pending. Kindly look into the issue it will be a great help.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Y
          yournitish96
          from Dhanbad, Jharkhand
          Aug 26, 2021
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          I was sent an international payment of $141.69 from Google Adsense on 21st August 2021. On not receiving the funds after 3-4 days (Which I usually used to receive in my account in Bank of India), I contacted the bank in this matter where I was told that the SWIFT code I have given has been deactivated and they are not able to trace the payment.
          First of all, the SWIFT code which I have entered is given on the official website of SBI i.e., https://sbi.co.in/web/nri/quick-links/swift-codes .
          Even after seeing the code online, I contacted my branch and they also said that the code given on the site is correct and there won't be any problem.
          The result is that, I am not receiving the payment although the complete fault is of the bank.
          The details are as follows:

          A/C No.: [protected]
          IFSC CODE: SBIN0006214
          SWIFT CODE: SBININBB388
          DATE OF PAYMENT: 21st August 2021

          I am attaching the payment receipt along with this complaint.

          Hence, I request you to get my payment get credited soon for which I will be very thankful to you.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            D
            dabisbad
            Aug 26, 2021
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            I have cancelled a ticket booked on IRCTC on 14 August 2021 which was processed by IRCTC on 17 August for issuance of refund and as informed to me by IRCTC amount has been credited to my bank account on 17 Aug 21 itself. Following are details

            PNR- [protected]
            date of cancel- 14 August 2021
            Date of credit to bank by IRCTC- 17 August 2021
            Reference No- [protected]

            Nearly 10 days has passed but refund not credited to SBI bank account number [protected] IFSC Code SBIN0006180
            Please issue the refund as soon as possible there is no mechanism in SBI to raise complaint for such transactions customer care always instruct to visit home branch and doing so is utterly waste of time nothing else, branch personnel does not understand a thing.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              D
              Dudum
              Aug 26, 2021
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              Bad service. And bad behavior of stalf of sbi baranch. Bank ifsc code -12401
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                P
                PradeepAnandhan
                from Delhi, Delhi
                Aug 26, 2021
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                Address: 284/6, Lakshman Nagar, Kanthan Chavadi, Chennai

                Due to the pandemic and lockdown I was unable to make payments towards my SBI credit card.

                I have been clearly explaining my situation to the collection agents on a regular basis. There was an executive who introduced himself as Karthik [protected] visiting my place along with another person who introduced himself as Thyagarajan. I have updated them on the situation. But the person named Karthik falsely accused me of not paying even before the Pandemic, for which I have shared with him the details of the last four payments clearing total dues not just minimum dues. Also he has been visiting my places very often. On 23rd August 2021 they visited again, but I was not present at my House during that time, they created a ruckus among the neighbours and asked my wife to call a number from her phone. He also forcibly took her phone out of her hands and pretended to speak to another person. While the other person distracted her (I suspect that to be Thyagarajan), Karthik stole her contacts from her phone without her knowledge (Which we found out yesterday only).
                Since then this person along with his colleagues have been calling my wife's friends and family members (Female friends and Family members are targetted) telling them that Me and My wife have taken out a loan in their names and cheated the bank and they are supposed to make the payment now. They also verbally abuse them during the conversations, using derogatory remarks and abusive words and undescribable verbal diarrhea. This has been happening for the last two days. This is still ongoing. We have also found that the people they talk to are all existing SBI savings account holders and using their personal details obtained through internally these guys are using it against them to threaten them as well.

                I never expected this third rated criminal behaviour from SBI employees and I don't know if that is their company policy to hire such criminals.

                I've already filed complaint to TN CM's Special Cell and I'm reporting it to the cyber cell as well. Due to my current situation I cannot afford to hire a lawyer to send legal notice, but I hope to do that soon when I'm able to or with the help of friends. But the harassment is still going on and so far they have called many of my wife's family members and friends and intimidated them. Few have recorded the calls. I'm handing over that to the cyber cell as well.

                So far only the fake Chinese money lenders only have been doing like this but now SBI also using the same modus operandi. This is clearly a criminal activity and pure violation. I want to bring this to public notice and stop further harassment of others too by the unruly agents.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Verified Support
                Sep 01, 2021
                State Bank of India [SBI] Customer Care's response
                Dear Pradeep, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 722761.
                Sep 02, 2021
                Updated by PradeepAnandhan
                The first mail regarding the complaint was sent to your support mail only. Despite that the harassment is ongoing nonstop. You have still not stopped this. They're targeting existing SBI savings account holders in our contact list and threatening them with their personal details. The CM cell complaint is under processing and once they start the action on it, we will make sure this issue is brought into light at national level. I'm also working on steps to take legal action against your bank and the employees as well. This is completely not acceptable and totally illegal. This you cannot brush aside as inconvenience, this is pure Harassment and your bank needs to pay for this
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                  S
                  subsman3
                  from Bengaluru, Karnataka
                  Aug 25, 2021
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                  Hi SBI Fast tag,

                  It is has been almost a month since I sent a mail to helpdesk.[protected]@sbi.co.in for the fast tag with my number ending with 566.
                  The issue is after the user login, it keeps on asking to verify the PAN several times, which is weird. If cancel is clicked, it logs out me and I am unable to view my details.

                  I cannot cancel the Fast tag since I need to log in to the portal which is not possible due to the PAN verification error.
                  When the customer care executives are called, they keep playing by telling, we will record your feedback and send it to the backend team.
                  Why do I care about the feedback, why can't they try to resolve it.
                  It is taking ages by SBI to even give a reply.
                  I never get a reply, after 2 weeks, I sent another escalation mail to agmit.[protected]@sbi.co.in ; etc.[protected]@ihmcl.com .

                  Even then I don't get a reply.

                  To be frank, SBI should shut down its service operations unless it is serving the people. Every 9 / 10 people, you ask, they tell you how pathetic SBI works.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Sanskriti Kharsamble
                    Aug 25, 2021
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                    Website: www.flipkart.com

                    I had ordered FLAIR CARBONIX GELL PEN PACK OF 50 Gel Pen (Pack of 50) on 22nd June, 2021 and the price of the product was ₹575 and the Order ID is : OD[protected]. I had returned the product and 22nd June, 2021 was the date of refund initiation. I still haven't received my refund yet. The refund reference number is :[protected].
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Aug 28, 2021
                    Updated by Sanskriti Kharsamble
                    I had ordered FLAIR CARBONIX GELL PEN PACK OF 50 Gel Pen (Pack of 50) on 22nd June, 2021 and the price of the product was ₹575 and the Order ID is : OD[protected]. I had returned the product and 22nd June, 2021 was the date of refund initiation. I still haven't received my refund yet. The refund reference number is :[protected].

                    Aug 30, 2021
                    Updated by Sanskriti Kharsamble
                    Didn't receive my refund yet. Please look through it
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                      R
                      Raju nisha
                      Aug 25, 2021
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                      Address: Kashipur u s nagar 244713

                      Check book dispatched by u onaugust but not received till date 16
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Amankakri
                        Aug 25, 2021
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                        Refund complete by flipkart with bank reference number[protected] but refund is not received in bank account.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          R
                          Rishav rishav
                          Aug 25, 2021
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                          Address: Hapur

                          My credit payment paytm from but amount deducted but not refund 72 hours above not respond your team bed service my mobile number [protected]
                          Amount -10100 rupees
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Praveen Lingannapeta
                            Aug 25, 2021
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                            Address: Marredpally

                            Dear sir, .
                            I am praveen using sbi credit card since last 12 years...since due to pandemic last 1 and half year I was unable to pay the amount...
                            But still I am willing to o pay and need some time..

                            Recovery agents r harassing my father and brother calling 200 times a day and if they pick it's out duty is was they r saying.my number is [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              V
                              Vikas Sharma369369
                              from Jodhpur, Rajasthan
                              Aug 25, 2021
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                              Dear SBI credit card team i have two card with sbi bank ending with 6771 and 4995 .
                              In last month i was positive of covid 19 and due to that scanrio i was unable to pay bill on time of one card ending with 6771 .

                              1: i paid total bill of card ending with 4995 of 11500 date 19/08/2021 but when i checked i was charged for approx 2005 inr .

                              2:due to my medical condition i paid 6000 in card ending with 6771 and talked for same to excecutive called from your side to pay rest on 25 aug 2021 .But today i found my card in negative limit of irn 999 and ehen i checked unbilled transaction i found that i am charged for finance charges of approx INR 8665 /-
                              It is very shocking that after talking and for such a small time i am charged such a hingh amount .
                              This is unethical .
                              Please reverse charges else i am going to sue you guys in district consumer court and also in rbi ombus.I am in mental and financial depression because of you guys .

                              Please revert asap asap
                              Regards
                              Vikas sharma
                              [protected]

                              DOB :05/06/1997
                              Card 1: ***6771
                              Card 2:***4995

                              Sent from my iPhone
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                I
                                irenicxsanjay
                                Aug 24, 2021
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                                Address: SBI Baruva, Srikakulam district, Andhra Pradesh

                                I ordered three products (realme narzo 30A laser blue, 3GB RAM, 32GB storage with no cost EMI/additional offers and neostark men's slim fit stretchable white jeans and inkast denim co. men's slim fit casual shirt) of worth 8999 (realme narzo 30A laser blue, 3GB RAM, 32GB storage with no cost EMI/additional offers) and 619 (neostark men's slim fit stretchable white jeans) and 499 ( inkast denim co. men's slim fit casual shirt) on 3 august 2021, 21 july 2021 and 21 july 2021.
                                and i cancelled realme narzo 30A, inkast denim casual shirt and returned neostark jeans on 28 july. amazon says they already issued refund on 4 august, 22 july and 29july but i didnt get any refund from them i checked bank statement clearly.
                                the RRNs for orders are:
                                1. 860299
                                2. ONUS20210729
                                3. ONUS20210722
                                i contacted the bank it says there is nothing we can get from these RRNs its amazon's fault and amazon says its SBI's fault and my amount is still not received.
                                please go through this situation and request bank for the refund amount, its big amount, i've talked about this situation to amazon about 10times and bank about 5 times i didn't get any help.
                                it'll be a great help
                                thank you
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  H
                                  herpreet sarao
                                  Aug 24, 2021
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                                  On 15 august 2021 i made a payment ref. no. [protected]IGALTSIAE6 TO TRANSFER INB PayU Payments Private Lim but website showed null response and the payment was not forwarded to municipal corporation of patiala portal. but my account has been debited of Rs. 1596. please refund.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Sep 08, 2021
                                  Updated by herpreet sarao
                                  not resolved yet... no response.
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                                    Asha41292
                                    Aug 24, 2021
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                                    Address: Fourth Floor unit no 401 , 402, Aggarwal Millennium Tower E - 1,2,3 Netaji Subhash place Wazirpur Delhi 110034

                                    Dear SBI CARD Team,

                                    Please have a Look into the concern about my SBI Credit Card Settlement Plan.
                                    SBI Credit Card: [protected]
                                    As you can see in this below mail, I mentioned all the Transactions along with the reference numbers. My Last Transaction was late due to COVID-19, Phase-2 Lockdown, because I’m a salaried Employee.

                                    Just because of Lockdown My Salary not credit in my account on time and my SBI Credit Card Payment delayed, However I already talk to My Settlement Agent (Mr. Sameer Singh), He Told me “Don’t Worry Mam, You can pay before 30th May 2021 and your settlement will not cancel, because I ask to my senior that is working in (Netaji Subhash Place Branch), So, No need to worry. But before 30th May 2021”.

                                    But now he says your settlement plan is cancelled due to payment delay and also He left the Job.

                                    How a person trust on your Customer Support like you because your agents & Co-workers renege their promises.
                                    Kindly draw your kind attention toward my concern; I was customer of SBI Credit Card Ending with 6468.
                                    I agree to settle up my account with you (Tracer No- [protected]) on 10/2/2021 with Rupees 50, 000/- and I already paid my all EMIs of Rupees 12500/-
                                    EMI Details:

                                    1. 12500 10 Feb 2021 Txn No: VHD[protected]
                                    2. 12500 10 Mar 2021 Txn No: VDH[protected]
                                    3. 12500 10 Apr 2021 Txn No: VDH[protected]
                                    4. 12500 22 May 2021 Txn No: VDH[protected]
                                    So, I want you to Release my NOC on my mail, please look forward it as soon as possible and please close this case on immediate basis.

                                    Please find all the attached payment proofs & Letter.
                                    Thanks,
                                    Asha Aggarwal
                                    Contact No: [protected],[protected]
                                    Email Id-: [protected]@gmail.com
                                    Credit Card No: [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      M
                                      mk592
                                      Aug 24, 2021
                                      Resolved
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                                      Resolved

                                      Address: MUMBAI
                                      Website: SBI REWARDZ

                                      Respected sir, I made a recharge of 149 for airtel number XXXXXX9010.But the recharge was not done, but my points as well as money got deducted from my account.On entering and submitting the OTP, a message was shown on the screen as error 500-there is some error from my side.My sbi rewardz registered no is-XXXXXX2262.The payment was done from SBI bank registered mobile number-XXXXXX4464.Date-24th August, 2021.Time around 1:58 pm.I attach a photos in this COMPLAINT.
                                      Sep 1, 2021
                                      Complaint marked as Resolved 
                                      Complained on The email provided on sbi rewardz website.Most probably you will be refunded within 7 days.Else you can mail them everytime for any issue.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Prasanta55
                                        Aug 24, 2021
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                                        Address: At- Budheisuni, Po- Bellagam, Block- Polasara, Pin-761105, Dist - Ganjam , odisha

                                        Not add 300 rupees
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Aug 24, 2021
                                        Updated by Prasanta55
                                        Please solve 300
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