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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 160

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srinjay0604
Jun 3, 2021
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Refund initiated by merchant but still not received in my bank account.

I bought a goods from amazon.in of rs34199 order number is[protected].Then i cancelled my order. Amazon issued my refund on 26/05/2021. The bank also give the transaction reference number. The transaction reference number is #[protected]. But the amount is still not credited to my account.....
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Anirudh M D
Jun 3, 2021
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Sir/madam I ordered Mask and face shield on May 23rd 2021in amazon. I got Mask and I didn't get face shield .
Amazon refunded amount to bank .
I didn't get refund from bank.
Order id :[protected]
Refund reference number :[protected].
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    prashantconsumer
    from Anand, Gujarat
    Jun 3, 2021
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    Address: SBI
    Website: www.sbicard.com

    Dear sir

    I am regular user of sbi credit card

    Due to lockdown i was unable to pay payment on time

    But i paid today on 3.06.2021 maximum I can.

    Meanwhile SBI has levied huge charges on my account

    In month of march april may

    Kindly instruct sbi to reverse all the

    - finance charges
    - late fee charges
    - over limit charges

    Levied on my account in month of march, april and may 2021

    I shall be thankful to you for this
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Jun 03, 2021
    Updated by prashantconsumer     Dear sir

    I am regular user of sbi credit card

    Due to lockdown i was unable to pay payment on time

    But i paid today on 3.06.2021 maximum I can.

    Meanwhile SBI has levied huge charges on my account

    In month of march april may

    Kindly instruct sbi to reverse all the

    - finance charges
    - late fee charges
    - over limit charges

    Levied on my account in month of march, april and may 2021

    ( My card ending 6491 )

    I shall be thankful to you for this
    Mobile is [protected]
    Jun 10, 2021
    Updated by prashantconsumer     Dear sir

    After escalating my above request / complaint to many high levels

    They denied all my request for reversal of late fees, over limit fees and finance charges

    I requested them that in this lockdown and financial crisis time

    Kindly reverse all the said charges, but they are denying again n again

    Then i escalated to customer service head @ sbi card.com, today on 10.06.2021

    Kindly instruct SBI to reverse all the extra and unnecessary charges

    I shall be thankful to you for this

    Sbi card ending 6491

    Prashant
    Mobile [protected]
    Jun 12, 2021
    Updated by prashantconsumer     Dear sir

    I have escalated my complaint and request to the most higher level in customer care in SBI CARD.

    But they are again n again replying the same saved messages, and not helping at all

    They are saying that they gave me reversals
    In june 2020,

    But as per thier rules only, they can reverse charges after six month from last reversals

    And now its been one Year, pls help me.

    Please instruct them to reverse all tha late fees, over lmit fees and interest charges, levied on my account in past 6 months

    We all know everyone is faced and still having financial problems

    I shall be thankful to you for this

    My SBI card ending 6491

    Prashant tiwari
    Mobile - [protected]
    Jun 14, 2021
    Updated by prashantconsumer     Dear sir

    I have escalated my complaint and request to the most higher level in customer care in SBI CARD.

    But they are again n again replying the same saved messages, and not helping at all

    They are saying that they gave me reversals
    In june 2020,

    But as per thier rules only, they can reverse charges after six month from last reversals

    And now its been one Year, pls help me.

    Please instruct them to reverse all tha late fees, over lmit fees and interest charges, levied on my account in past 6 months

    We all know everyone is faced and still having financial problems

    I shall be thankful to you for this

    My SBI card ending 6491

    Prashant tiwari
    Mobile - [protected]
    Jun 16, 2021
    Updated by prashantconsumer     Respected sir,

    They have not made any reversals yet

    Kindly instruct them to reverse all the late fees, over limit and finance charges levied on my account in last six months.

    I shall be thankful to you for this 🙏
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      S
      SUMIT PATLEY
      Jun 3, 2021
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      State Bank Of India — money deducted from my account without my knowledge

      SUMIT PATLEY
      PATHALGAON, CHHATTISGARH
      i have an account in your SBI at Pathalgaon, jashpur (SBIN[protected] Pathalgaon A/c No. [protected] 2500 rs. deducted witjout my knowledge on 29 may around 1 PM.

      Message: Your A/C XXXXX495963 Debited INR 2, 500.00 on 29/05/21 -Transferred to Mr. SUMITPATLEY. Avl Balance INR 53.41-SBI

      What is that TRANSFERED TO MR SUMITPATLEY??? Sumit Patley is my name only.
      I am confused. Plz help how to return my amount.
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        R
        rahman111
        from Bengaluru, Karnataka
        Jun 3, 2021
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        Respected Sir/Madam,

        This is Rabiya Shanaz and Rahman. We took a home loan from SBI, SPL PBB Bangalore Branch. Below are the Loan account details.

        Loan Account Number:[protected]
        Recently we made 9 Lak part payment through online banking due to Covid situation.

        Six month back I requested SBI team to reduce my tenure and keep the EMI as 50k. But I did not get any response from them. I even tried reaching them but no one picking my calls.

        Please help us in this matter.

        My mobile number : [protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          Sunil K Ahirwar
          Jun 3, 2021
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          I ordered Bicycle part derailleur of Vanum steel 5/6 brand
          (Order ID[protected] on 3 May 2021 which I returned and refund got initiated on 23 May 2021 but I did'nt received it in my bank account of SBI but amazon provided me with refund reference number.
          My rrn is 647217
          Hope I will get the refund ASAP!
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            Sunil K Ahirwar
            Jun 3, 2021
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            I ordered bicycle gears of Generic Schrodinger 50004 freewheel brand (Order Id is[protected] and later I returned the product, refund has been initiated by amazon on 10 May 2021 but is not received in the bank account, at the present time I am having Refund Reference Number to obtain my refund my rrn number is 534354
            Hope I will get it soon !
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              Paras Dhagal
              Jun 3, 2021
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              I returned my order to Amazon on 19th may, and my refund initiated on 20th, but the problem is that i have not received any money from bank side. As per Amazon money is initiated and they also give me reference id.
              Refund money: Rs.942.30
              Reference id:[protected]
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                nepal singh 98897
                from Noida, Uttar Pradesh
                Jun 2, 2021
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                Resolved

                I have order a product from Amazon 27/05/2021 . 281 was payed by amzon pay . And 3419 was Payed by my debit card ending 0024 .
                And on same day i cancelled the product.
                The amzon has initiated my refund of debit card payment rs 3419 on 28/05/2021. But bank has not showing in my account.
                My oder id is[protected]
                Refund reference number. Is. - 935488
                +2 photos
                Jun 2, 2021
                Complaint marked as Resolved 
                It sloved
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  nepal singh 98897
                  from Noida, Uttar Pradesh
                  Jun 2, 2021
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                  I have order a product from Amazon 27/05/2021 . 281 was payed by amzon pay . And 3419 was Payed by my debit card ending 0024 .
                  And on same ay i cancelled the product.
                  The amzon has initiated my refund of debit card payment rs 3419 on 28/05/2021. But bank has not showing in my account.
                  My oder id is[protected]
                  Refund reference number. Is. - 935488
                  +2 photos
                  Jun 2, 2021
                  Complaint marked as Resolved 
                  It resolved
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    R
                    RahmathullahKappa
                    Jun 2, 2021
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                    Address: Bettadasanapura Electronic City phase-1

                    Iam purchase gift items on 23Sep 2020!but items is not received! I will pay for 2000 rupees for PayU App.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Jun 02, 2021
                    Updated by RahmathullahKappa                     I will pay for 2000 rupees for online PayU App. Woohoo App online purchase, but item is not received.
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                      R
                      ravi56625
                      from New Delhi, Delhi
                      Jun 2, 2021
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                      Hi I am Ravi Shankar this is my sbi account number [protected].
                      This bank not good in month they deducted three time bounced charge and when I am connect sbi customer support so they tell me need to visit branch now not good for visit branch and why this happened why money bank don't know about bounce charge process idfc me mene complaint kya tha that's why emi nahi gai becouse bank balo ne mana kya tha emi bharne se or sbi ne ek mahine me teen baar bounce charge deducted kya but meri complaint two month me solve ho gai thi to ager bounce deducted hua to do mahine ka hona tha na ki teen mahine ka or bounce charge nahi hota hai ye bank tab tak hi acha hai jb tak aapko koi problem na ho or branch visit karna hi bekar hai yha ke executive bina mlt ke ek counter se dusre counter per visit karbate rahte hai ense acha private bank hai ...
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                        Deepak kamlay
                        Jun 2, 2021
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                        I have ordered a product called "coco peat block" in Amazon shopping (9th May 2021). It was to be received on 15th may . But I have not received my product as it got cancelled from company end and returned to the owner.

                        Amazon initiated the refund date on 17th May 2021.
                        Amazon gave me the reference id - # 841259 but the bank (state bank of India) has still not credited my money.

                        I'm requesting you to please help me as soon as possible.
                        Thank you
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                          Aryansoni
                          Jun 2, 2021
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                          Lien amount/hold

                          I had applied for an ipo for which the amount was deducted from my account but the hold os still not removed i have contacted sbi many times but there is no resolution...
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                          [email protected]
                          Jun 2, 2021
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                          I am order product not recieve order no=[protected] or Reference no=[protected]
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                            medhu3
                            Jun 2, 2021
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                            Hi,

                            Someone tried to login my SBI bank account. I don't know what I can do. How to stop all this. How to secure my account. I got SMS of failed 3 attempts to login. I tried to login but I am not able to login now. Please help.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              Aruna19
                              Jun 1, 2021
                              Resolved
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                              Resolved

                              Address: Navalakhi Compound

                              Transaction dt. 5/4/2021 rs.323/- sbipg[protected] cyberTreasugujsbiepay[protected], and rs.323/- debit sbipg[protected] cyberTreasugujsbiepay[protected].and dt. 6/4/2021 rs.323/- debit sbipg[protected] cyberTreasugujsbiepay and rs.323/- debit
                              sbipg [protected]-cybertreasugujsbiepay[protected]. Total amount RS.1292/- is debit but index printing of sub registrar office is not done. so process is not compliet than credit total amount in SBI saving a/c [protected] dandia bazar br.vadodara, Gujarat.
                              Jun 14, 2021
                              Complaint marked as Resolved 
                              i have receive one message on my mb.no. 9825813233 the message is shadow amount RS. 323/- and ticket numbet. but RS 323/- is four time debit and I send Cyber treasugujsbiepay number the total amount is RS.1292/- what does the remaining amount. so please inform.
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                                girirajgupta
                                from Gandhinagar, Gujarat
                                Jun 1, 2021
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                                EMandate activate for investment in my zerodha account. since i have closed my zerodha account this eMandate should automatically cancel but till date it is not cancel. when i written to zerodha, they advised me that it can be cancelled at bank level. i have written to bank to cancel the same but till date it is not cancelled. my sincere request to cancel eMandate for SBI account no. [protected] and confirm. in case of any further information is required feel free to call me on my registered mobile no.
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                                  R
                                  RKN TECHNICAL ZONE
                                  Jun 1, 2021
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                                  Resolved

                                  Address: Hyderabad
                                  Website: amazon.in

                                  There is pending amount of Rs. 420 & 299.

                                  Paid with visa card (ending with 5914)

                                  Details of pending amount Rs.420 :-

                                  Order Id :[protected]
                                  Refund from :- AMAZON
                                  Refund expected date :-16may 2021
                                  REFUND REFERENCE NO :- 646087

                                  Details of pending amount of Rs.299 :-

                                  Order Id :[protected]
                                  Refund from :- AMAZON
                                  Refund expected date :- 16may 2021
                                  REFUND REFERENCE NO :- 671224

                                  Both the above details refund not credited to my account.

                                  From,
                                  Bosu Babu
                                  [protected]
                                  Jun 3, 2021
                                  Complaint marked as Resolved 
                                  Not done anything yesterday amount credited
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  how long it takes to credit money into your account after filing a complaint.
                                  Reply
                                  RKN TECHNICAL ZONE's [Complaint's author] reply, Jul 27, 2021
                                  2-5 days
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                                    narender bhai
                                    Jun 1, 2021
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                                    New skeem kya hai loan ki, name-narender, number-[protected], [protected]@Gmail.com, state-utrakhand, city-rishikesh
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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