State Bank of India [SBI] Complaints & Reviews

My name is Bulti Rani Das Dey and i recently opened a saving account on 23rd July 2021, at sbi Raiganj Branch. His ifsc code is. SBIN0000162, account no. [protected], cif no. [protected]

I have transferred funds from this account. The problem now is that unable to do any online transaction it always displays an error message saying “ cif not scrutinized by lcpc”. I have to make urgent payments but my funds are stuck in this account.

I have visited the branch many times but didn’t any solutions all kyc documents already submitted on 29th july 2021. Kindly look in to this matter on urgent basis.

I Have ordered Safari RAY Voyage Polycarbonate Printed Hardsided Medium Luggage from Amazon of cost 2, 999₹ and I have returned and then Amazon costumer service have mailed me that amount is refunded on[protected], Amazon gave me a reference code-261064 . But bank name state Bank of India have still not credited my money.

This is urgent please help me as soon as possible

I Have ordered Safari RAY bag
from Amazon of cost 2, 999₹ and I have returned and then Amazon costumer service have mailed me that amount is refunded on[protected], Amazon gave me a reference code-261064 . But bank name state Bank of India have still not credited my money.

This is urgent please help me as soon as possible

Dear sir I placed Order 11/7/2021 On Amazon, with Order no[protected].and after I receive order I return it next day because of size issue, then Amazon refund my amount 1240 with reference no of transaction[protected].But amount not created in my account yet.

Today, DATE- 29/07/2021 my State bank of india(Jawhar Branch), bank account number [protected] debited two times by fraud. message showing

1: Transaction Details: by debit card OTHPG 338922 GOOGLE*ADS[protected] CC GOOGLE.

2: Transaction Details: by debit card OTHPG 355246 GOOGLE*ADS[protected] CC GOOGLE

Order ID:
[protected]

I order product amount of 279 dated[protected] and I cancelled it same day and got refund same day but unfortunately dated[protected] same amount had been deducted from bank I contacted to bank and taken statement it shows amount transferd to Amazon but y. Amazon customer said there is no money transfer to us they say there is no any way to deduct money without OTP so it's bank fault amazon refunded me to same day on 17 jun

On 18 July, 27 July and 29 July 21, three times Rs10000 has been deducted from my sbi savings bank account and sms received is like tbis__
10000.00 DR, FI Txn-CSP Outlet
What is it?no such cash withdrawal is done by me,
I request the bank to return my money immediately, I.e.Rs30000 now.

Last year in August, I had settlement for 2, 18, 000
I had paid three emi
65, 000
65, 000
56, 000
but I had forgot to pay 10, 000
after almost one year later sbi customer care calling and asking me to pay 57, 000. I wonder why should I pay 57, 000 instead of 10, 000. I don't have such a big amount to pay. I have facing trouble. Here I have mistakes and bank side also have mistakes, there are calling me after almost one year later

This is regarding unauthorised transaction from my sbi account, without my knowledge 500 rs debit from my account yesterday in the name of OTHPG RELIANCE RETAIL LIMITEDelhi please help me to refund it.

I have order a phone Poco f3 gt for Rs 23, 849 on 24 July 2021 but later on i have changed my mind to cancel the product . Flipkart said Seller has refunded to your bank account .

Order Id:OD[protected]
Refund Id:CR21072423341810306268605
Payment Reference number:PZT[protected]

Payment Mode: SBI MASTERCARD DEBITCARD

I had purchased apparels of Rs. 12571/- from online Mango Site of Savadika Retail Pvt Ltd on 12.06.2021 Order ID #3351 and made payment through my SBI Internet Banking and out of which purchase of 2 items of total Rs. 4936/- was cancelled by the seller and against which the seller had initiated refund of Rs. 4936/- on 01.07.2021 and told me that they have processed the amount and it should be credited in my account within 5-7 days.
I checked my account on 28.01.2021 but the amount was still not credited in my SBI account, I followed up with seller and they informed me that they have processed the amount and
shared the Refund reference id and Refund reference number. I have been following up with them since but still I have not received the amount in my account. Every time I call them they gave us the payment reference id and Refund reference number and told me that the refund has been done from seller side and asked me to contact my bank. I even contacted my home branch but they didnot supported in this matter. Please find the details provided by flipkart as a confirmation that the refund has been successful.

Order ID:3351
Refund Reference ID :
rfnd_HThn6teMn87bWn
Refund Reference Number:
[protected]
Payment ID of seller:
pay_HM6cAb8M8trrEC
Refund Date and Time:[protected]:52:13

I have called the SBI customercare to trace the amount but my sbi banker says I myself should contact seller as they do not have any tools to trace refund reference number.

Please help me out of this I have been calling seller and SBI multiple times still I am facing the same issue, kindly do the needful to credit the refund to my account.
May be the transaction is pending please clear this

Dear Sir

I have aply credit card application no.[protected] i have cibil score in 771 and i have all payment on time then why sbi decline my card against fraud code F55 please do the need full and please tell my where i have fraud

thanks

I have ordered the product on 11 July 2021 and the price of the product 402 this is the order ID-OD[protected] and I return because of some issues on 18 July 2021, the date of initiations was on {18 Jul 21, 02:24 PM} and it will be credited by {20 Jul 21, 02:24 PM} but still my money was not come to account and this is the reference number[protected]

Respected sir/madam
As i was a student pursuing pg degree in Kumaraguru college of technology coimbatore
Tamilnadu and i have taken educational loan for my under graduate degree BSc computer technology. From 2016 to 2019
I have been doing pg from 2020 to 2022
The officer from devakottai branch was completely torturing me to repay the loan
While im studying
I will repay the loan after completing my pg degree

I have ordered the product on 09-June-2021 and the price of the product was 1899 and[protected] is the orderID and 22-June-2021 was the date of initiation of the refund still the refund not received yet.[protected] is the refund reference number.

Sub: - State Bank of India deducted EMI without disbursement the Loan Request for refund my money Loan account no[protected]

Branch-SBI-00056-Chinsurah Akhon Bazar, Hooghly, West Bengal
Dear Sir,
Facts
I, Susanta Nandy, had applied for home loan in State Bank of India, Chinsurah, Akhon Bazar Branch on 23rd December 2019. to purchase a property located at Sasthi Tala Chinsurah, West Bengal.
The loan had been sanctioned by SBI vide sanction letter dated 27th December 2019.

On 31st December 2019, I had requested State Bank of India to disburse sanctioned loan amount of INR 44, 80, 000 through banker’s cheque officially to Mr. Sudhanshu De, the owner of the property against which the loan had been approved.

Subsequently, on 10th February 2020, Mr Sudhanshu De inform me that due to his deteriorating health condition, he was unable to execute sale deed of said property, therefore, sale deed agreement between self and Mr Sudhanshu De had been canceled and Mr. Sudhanshu De returned me the advance amount paid to him. Immediately I informed State Bank of India to close said Loan account no[protected] with minimum financial impact and issue me NOC of the said Loan account no[protected] vide email dated 10th February 2020.

I had personally approached Branch Manager of State Bank of India for submitting application for closure of the loan account, but the gentleman advised me to continue with the same loan and search for some other suitable property and told me that he would arrange adjustment of this loan amount with the loan to be sanctioned against the new property.

Later, I had identified another property, applied for loan again, and on sanction of this loan, acquired this next property on 21st September 2020.

During disbursement of loan to me against this new property, I had noticed that the EMI Amount deducted against my earlier loan had not been adjusted with new loan. I had intimated the same immediately to the Branch Manager, and the gentleman reassured me that he would take care of this adjustment very soon.

Later, noticing no such adjustment, I started regular follow-up with the Branch Manager.

Vide email dated 22nd March 2021, State Bank clearly stated that the “amount adjusted”. Copy of said email attached for reference.

Vide email dated 17th April 2021, `State Bank of India stated that old loan has been closed by State. Bank of India on 1st September 2020
Vide email dated 24th May 2021 State Bank of India denied refund of my money which had been deducted from my account as EMI against my earlier loan.

Appeal to State Bank of India

The State Bank of India deducted INR 302, 812 from my savings account number [protected].No money was disbursed to me or Mr Sudhanshu De against loan account no[protected].

In the loan account statement, the State Bank of India had showed a debit of amount INR 44, 80, 000 dated 31st December 2019, which was never disbursed neither to me nor to Mr Sudhanshu De (seller of home property). In the email dated 24th May 2021 the State Bank of India has also confirmed that disbursement was not materialized ever against loan account number[protected]. So, it is aptly evident that no debit outstanding is there against loan account number[protected] since the signing date of sanction letter, i.e 27th December 2019 to till date.

I informed the State Bank of India vide email dated 10th February 2020 to close the loan account no[protected]. The email is enclosed herewith for your reference and record. I requested the State Bank of India more than once to close my loan account. In the email dated 24th May 2021 State Bank of India has confirmed that my Loan was discharged on 1st September 2020. Ideally my loan account was supposed to close on 10th of February or latest by 26th March 2020 (Three months from the loan sanction date), as no money was disbursed.

I am sending herewith following requests before the representative of State Bank of India for the necessary and immediate kind action

I am briefly explaining the issue here. State Bank of India deducted money from my savings account without physical disbursement of a single rupee to myself or to the property (Home) owner against the loan account. Ideally, the EMI repayment or any other repayment should be done by the borrower after she/he borrows money from the lender. In my case there was no debit outstanding against the loan account number[protected] until now. On the contrary, the State Bank of India had taken credit from me for an amount of INR 302, 812in the form of monthly deduction and final adjustment. The State Bank of India is refusing to refund the money deducted from my account. The outstanding interest amount is also increasing day by day against the credit given by me to State Bank of India. I again humbly request State Bank of India to refund INR 302, 812 alongwith interest claimed by me. I believe my claim is legitimate and lawful, as my money is still lying with the State Bank of India.

Although there was no physical disbursement of money against the loan account number[protected], still State Bank of India showed a disbursement of INR 44, 80, 000 dated 31st December 2019 in my loan account statement. I requested for transaction details from SBI, like UTR (Unique Transaction Reference) number, which was never provided by State Bank of India. I request State Bank of India to inform me about the beneficiary of the loan account number[protected], as my money is not being refunded by the bank. I also request State Bank of India to inform me about the beneficiary of my money, which the bank had deducted from my savings account without having any debit outstanding in my loan account


Details of incident describe as below.

Sl No Date Details of occurrence Amount in INR Remarks
1 27 December 2019 Loan application No -LOS applicationlD[protected]. 4, 929, 600 Loan sanction letter attached
2 30 December 2019 Loan amount-4, 929, 600 4, 929, 600 Reference-RACPL/HL/27.12.2019 SBI Chinsurah Akhon Bazar
3 31 December 2019 Third Party cheque Sudhanshu De-- Not disburse 4, 480, 000 Loan sanction letter attach
4 10 February 2020 Loan Closing application-via Email Attached email for your reference
5 05 March 2020 Physically appear for submission of loan closing application-Refuse to receive
6 05 February 2020 First EMI deducted 41, 000 Bank statement attached
7 05 March 2020 Sesond EMI deducted 41, 000 Bank statement attached
8 05 April 2020 Third EMI deducted 41, 000 Bank statement attached
9 05 May 2020 Fourth EMI Deducted 41, 000 Bank statement attache4d
10 05 June 2020 Fifth EMI Deducted 41, 000 Bank statement attached
11 05 July 2020 Sixth EMI Deducted 41, 000 Bank statement attached
12 05 August 2020 Seventh EMI Deducted 41, 000 Bank statement attached
13 01 September 2020 Loan closed and deducted INR 15821 from my avccount [protected] 15, 812 Bank statement attached
14 01 September 2020 Refund not receive
15 07 November 2020 Physically appear for submission of refund request letter Refuse to receive
16 07 November 2020 Letter submitted for refund request via India post Document attached
17 17 March 2021 Refund requested via Email Email scan copy attached
18 22 March 2021 Reply receives from SBI-1st Email scan copy attached
19 25 March 2021 Reply to SBI against email dated22.03.2021 Email scan copy attached
20 08 April 2021 Letter submitted for refund request via India post-Vide docket numberRW[protected]IN Email scan copy attached
21 17 April 2021 Email Receive from SBI regarding email on 22.03.2021-2nd Email scan copy attached
22 02 May 2021 Reply to Email dated 22.03.2021 and 17.04.2021 Email scan copy attached
23 24 May 2021 Reply receives from SBI-3rd Email scan copy attached
24 30 May 2021 Email to SBI regarding in response SBI email dated 24.05.2021 Email scan copy attached


Since February ‘2018, I have been posted at Bangladesh by my Employer for execution of Power Project & it is not possible for me to follow-up personally at Branch to resolve the issue.

In this situation, I request your kind intervention to resolve the above issue in my favor & arrange to refund the moneyRs. 3, 02, 812/- (Rs. 2, 87, 000 & Rs. 15, 812) at the earliest and oblige.

Thanks & Regards
Susanta Nandy
Nibedita Sarani,
Bauripara, Garer Dhar,
Chandannagore, District: Hooghly,
West Bengal, INDIA
Pin-712136.
Mobile / Whatsapp: +91-[protected].
Alternate Phone Number: +88-[protected].
Email: [protected]@rediffmail.com

Orderd a phone MI 11x on Amazon via online payment through UPI mode but due to some problem i have to cancelled that order. After 1hr of the cancellation amazon showed that your amount has been refunded to the UPI account with an refund reffrence number[protected], Now it is 5th day But sitll not added the amount to my account.

Maine amzon se earphones mangai thi kise jaran mne unh return kr diye amazone ne refund kr dia hai lkin abi tk bank ne ni kia hai 1 mahine se upper ho gaya hai mujhe mera paisa ni mila branch jake b bat ki tb bi nhi btya unho n kuch Amazon ne reference no. B dia h ki apka refund kr dia hai problem bank ki side se lkin bank bale mana kr rai h

I do a transaxtion of amt 11499 on 17.07.2021 the money debited but amazon decline the payment but now till 27.07.2021 i have note received my money credit in my account.
.

I have an order from Amazon with order ID[protected] through my sbi credit card and by some reason order returned and Amazon initiated refund with reference ID[protected] but still not receive in my account .