Refund of exam form fee which was deducted twice wrt the same form application ID number MD026857
I have made online payment of Rs.4425/- through Bank of baroda on 15/11/2020 for registration of NEET- MDS 2020 two times for my cousin, application ID number MD026857.
My first payment of Rs.4425/- has been debited from my account but it was not showing accepted in the online registration. Hence I had to make the payment second time which was accepted by the registration. After that I completed the entire registration process.
As per bank statement, the payment details are as follows :
As per bank statement, the first and second payment details are as follows respectively :
1. Transaction ID S61094818 dated[protected], time 22:09, Rs.4425/-.
2. Transaction ID S61109397 dated[protected], time 22:13, Rs.4425/-.
Thus I have made payment of Rs.4425/- two times.
In view of above please arrange to refund my extra payment of Rs.4425/- .
State Bank of India [SBI] customer support has been notified about the posted complaint.
Beneficiary details are as follows:
Name : SBIMOPS
Account No : XXXXXXXXX2098
IFSC Code : SBIN0016209
VPA : [protected]@sbi
Now, May i know from SBI why the payment status is FAILED at passport portal site (https://portal1.passportindia.gov.in) and if so when the amount will be refunded or settled from SBI end to the payer.