Submit a Complaint
Claimed

State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in
1.4
Updated: Feb 23, 2026
Complaints 27953
Resolved
7397
Unresolved
20556
So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
State Bank of India [SBI]

State Bank of India [SBI] reviews & complaints page 200

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Madhusudhana Rao Gaddam
Dec 16, 2020
Report
Copy

75000 rupees got deducted from my account without my authorization at 8:46 pm. I didn't even got an OTP. Please refund my money back. I'm attaching my photos as proofs
State Bank of India [SBI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    DGReaper
    Dec 16, 2020
    Report
    Copy

    I placed an order for Trucef (USA) toaster from flipkart and received the delivery for same on 02/12/2020. As i did'nt find the product to my liking, i returned the product and refund for same was initiated on 09/12/2020.(reference number P2012071229117456950237)
    So far, refund is'nt reflecting in my account. It has been a week now, Kindly look into it.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Deepmani Das
      from Imphal, Manipur
      Dec 15, 2020
      Report
      Copy

      Rude behaviour of bank staff

      Address: STATE BANK OF INDIA, BIJOYNAGAR, KAMRUP, ASSAM, PIN 781122

      Sir
      myself deepmani das. Recenly my father expired. Yesterday i went to sbi, bijoynagar br for enquiry how to convert my father pension to my mothers account. That branch manager simply gave me a form and told what to do. Also asked me to open an account for my mother.
      For this today i came with my mother to open an account. We have reached at 11:55 am. But i m shocked. The lady employee named Mrs Sikha told me if we want...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Sãñdipta Ráñján Màñgaraj
      Dec 15, 2020
      Report
      Copy

      Sir, on 11th dec 2020 i pay my institution admission fee of 29500 from sbi collect upi transaction, after it showing failure then yesterday I received the message that your refund of 29500 has been credited. But i am not received the money yet. Please help me it's a big amount sir.
      DUD9474140
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ankit338
        Dec 15, 2020
        Resolved
        Report
        Copy
        Resolved

        My name is Ankit Raj and I had ordered a product of RS. 2699/- (RoadRash Bajaj Pulsar RS 200 Frame Sliders + Mounting Plates (Crash Guard) (Black)) in Amazon on (30 November 2020) and after (9th December 2020) I returned this order due to personal reason. And on (9th December 2020) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (Refund Reference # 747755) and told me to fill charge dispute form. So please kindly respond to this complaint it's very urgent. My card number is ([protected]) Thanks you sir
        Dec 16, 2020
        Complaint marked as Resolved 
        I filed the dispute charge form and then i gor my money
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Dec 16, 2020
        Updated by Ankit338         Here are some screenshots of proofs

        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Agam@
          Dec 15, 2020
          Report
          Copy

          Address: Plasana sikar

          SBI पलसाना बैंक मे SBI की दुसरी शाखा के पैसे जमा नही करते कारण पुछने पर बोलते है की RBI ने ये नियम बंद कर दिया।
          बैंक का स्टाप मनमर्जी करता है और बोलते है जो करना हो कर लो SBI की दुसरी शाखा मे पैसे चैक से करेंगे बिना चैक नही करेंगे
          अत: आपसे निवेदन है की उक्त शिकायत का निवारण किजिये
          Thanks
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rajeshkrpatra
            Dec 15, 2020
            Report
            Copy

            Team,

            This is regarding a failed transaction at Passport Portal (for ARN:20-[protected])

            Could you please verify and process the refund at earliest. Seems like a refund has not been issued from SBI and in passport portal transaction status is FAILED. it is almost 10 working days now, SBI claims that within 7 working days they will do the refund.

            Transaction details:
            Paid from :Amazon Pay UPI([protected]@apl)
            Payer Account:09150****2593
            Payer Name: Rajesh Kumar Patra
            Bank Reference ID:[protected]

            Kind Regards,
            Rajesh Patra
            Mobile:[protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            View replies
            I have verified with icici bank and came to know that the beneficiary (State bank of India) has received the payment, ICICI bank has confirmed the beneficiary details:

            Beneficiary details are as follows:
            Name : SBIMOPS

            Account No : XXXXXXXXX2098

            IFSC Code : SBIN0016209

            VPA : [protected]@sbi

            Now, May i know from SBI why the payment status is FAILED at passport portal site (https://portal1.passportindia.gov.in) and if so when the amount will be refunded or settled from SBI end to the payer.
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shahmilindi
              from Powai, Maharashtra
              Dec 15, 2020
              Report
              Copy

              Address: Nancy Colony Branch ,BORIVALI East Mumbai, 400066

              Refund not processed

              The refund has been initiated on 9/12/2020 and successfully processed by Amazon on 12/12/2020 but SBI has still not credited the amount in my debit card
              Reference No given by Amazon is 181289
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SKB@97
                Dec 14, 2020
                Report
                Copy

                I have buy a product through amazon i have some issue with product so i return it and clam the refund .then amazon pick up and give me refund in debit card 10 dec. but i have not recived money in my debit card so i call amazon excutive they give me refrence no. 266275 and order id no.[protected] and money is 3699 rupess .plz give my money in my debit card .The product 15 pics non sticky cookware set .
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sahood
                  Dec 14, 2020
                  Report
                  Copy

                  I recharge through SBI online 500rs...balance deducted from account, got SMS about deduction. Enquiry status also showing success but didnt got balance to mobile.Please help
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    Yashpal_1971
                    from Powai, Maharashtra
                    Dec 14, 2020
                    Report
                    Copy

                    Address: Room No.122, First Floor, CGO-II, Kamla Nehru Nagar

                    Rs.99/- was debited from my account on 9.12.2020 and message shows as . Please revert Rs.99/- into my account.
                    Regards
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      irfanhaider
                      Dec 14, 2020
                      Report
                      Copy

                      Payment Declined

                      Hey,

                      I am using SBI bank's Debit VISA card since a long time for making some international payments using PayPal but since last 3 to 4 weeks its showing me error message i have tried contacting with the branch they gave me an email id of the debit card dept. I marked an email to them as usual they are state bank as expected i never received any response from them.

                      Is there any alternate way to make payment...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      Shubh6398
                      from Powai, Maharashtra
                      Dec 13, 2020
                      Report
                      Copy

                      Address: Walunj midc,Aurangabad

                      I have made 3 transaction in sbi atm at walunj midc with my BOM card but all the 3 transactions of 500 each was failed but 1500 ammout is debited from my account i had not got any cash by atm kindly take required action and revert me my debited amount of 1500 rupees
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        HarishMelwani
                        from Hyderabad, Telangana
                        Dec 13, 2020
                        Report
                        Copy

                        I've Applied For A Loan On Rupeeredee & They Asked me To Setup eMandate & I Was Taken To The Page Where I Need To Enter by Debitcard & Net Banking Details To File eMandate..I entered The Details & I've Been Charged 59 Rupees x 2Times Today ( 13/12/2020 .

                        and, Finally Landed On The Page saying " Madate Approval Error "

                        Powered by NPCI.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Dec 13, 2020
                        Updated by HarishMelwani                         Who Charged me? I Need The refund at Any cost.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hemachauhan19
                          Dec 13, 2020
                          Report
                          Copy

                          I had purchased one V-neck Cardigan from AJIO but due to the quality measures, I had to RETURN the order. The price of the product is Rs 669.0

                          I placed the order on 29th Nov 2020, received it on 6th Dec 2020 and returned it on 8th Dec 2020. On the next day i.e. 9th Dec 2020 I got the message from AJIO that refund has been initiated but I didn't receive the money into my specified bank.

                          The details of my order are as follows-

                          * Order no.- #FL[protected]
                          * Return Id- RT27146278
                          * Reference ID[protected]

                          Please help me regarding the same, I hope refund will be initiated as soon as possible.

                          Thank you
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Dec 17, 2020
                          Updated by Hemachauhan19                           I didn't get the message at from SBI.
                          Dec 17, 2020
                          Updated by Hemachauhan19                           I got a mail that one executive sent me message on my consumer forum account but when I checked it, there were no message.
                          Kindly help the same.

                          Thank you!

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Maurya Suman
                            Dec 13, 2020
                            Report
                            Copy

                            Address: Allahabad

                            Its been 2 months, i m not able to login my internet banking..
                            It always display- "username is deactivated for security purposes"
                            Had been in touch with the guy at sbi branch..he is also not able to resolve the issue.
                            Account no- [protected]
                            Phone- [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              prashanthi utnoor
                              Dec 13, 2020
                              Report
                              Copy

                              Amazon is initiate refund but am not received money.

                              I ordered one item(10 Nov) and also replacement (18th Nov) and after I return that item(26th Nov). Amzon confirmed 5th Dec they processed refund process I got Refrence
                              ordered one item(10 Nov) and also replacement (18th Nov) and after I return that item(26th Nov). Amzon confirmed 5th Dec they processed refund process I got Refrence num.. But still am not received my money.

                              Iam purchased using my friend SBI CREDIT CARD.br...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              P
                              prashanthi utnoor
                              Dec 13, 2020
                              Report
                              Copy

                              I ordered one item(10 Nov) and also replacement (18th Nov) and after I return that item(26th Nov). Amzon confirmed 5th Dec they processed refund process I got Refrence num.. But still am not received my money.

                              Iam purchased using my friend SBI CREDIT CARD.

                              I received reference number also
                              30005403410315204189926

                              SBI CREDIT CARD NO:
                              [protected]
                              Amount: 11699

                              Please refund initiate as soon as possible.. I need some urgent.

                              Note: am attached all my doc/screen shot's
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Dec 13, 2020
                              Updated by prashanthi utnoor                               ordered one item(10 Nov) and also replacement (18th Nov) and after I return that item(26th Nov). Amzon confirmed 5th Dec they processed refund process I got Refrence num.. But still am not received my money.

                              Iam purchased using my friend SBI CREDIT CARD.

                              I received reference number(protected)

                              SBI CREDIT CARD NO:(protected)
                              Amount: 11, 699

                              Please refund initiate as soon as possible.. I need some urgent.

                              Note: am attached all my doc/screen shot's
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Q
                                Quu
                                from Powai, Maharashtra
                                Dec 12, 2020
                                Report
                                Copy

                                Address: BEAWAR 305901

                                On 25 Nov 2020 Rs. 2000 debited from my SBI bank account number [protected] maintained in SBI, the narration mentioned in the transaction was DEBIT CMP MANDATE DEBIT INDIAIDEAS. I ask /email the Bank but also has no answer to this. please verify it and credit he amount in my bank account.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Dec 13, 2020
                                Updated by Quu                                 Complaint not resolved yet.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  AakibKhan7800
                                  from Powai, Maharashtra
                                  Dec 12, 2020
                                  Report
                                  Copy

                                  ACCOUNT NAME- AAKIB AHMED KHAN

                                  ACCOUNT NUMBER- [protected]

                                  REFERENCE NUMBER[protected]

                                  DISPUTED AMOUNT- ₹359

                                  Registered Mobile Number -[protected]

                                  All the other details and confirmation of reference number are provided in the attached image below
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Recent comments

                                    Not resolved yet..
                                    TH
                                    thomasanil2013

                                    Related businesses

                                    Federal Bank
                                    3.2
                                    (517)
                                    Loylty Rewardz Mngt / Max Get More
                                    1
                                    (22)
                                    Bank Of India
                                    1
                                    (2378)