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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 214

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A
azharhussain007
Oct 23, 2020
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I withdrew 500 rupees because of a hospital emergency and the fact that i had only this card with me at the time and the hospital wouldn't accept card payments (Card machine wasn't working). I put the money back in the card as soon as i withdrew it. SBI needs to take my special circumstances into consideration. They all are just copy pasting the same thing. You are the worst when it comes to customer service. Learn something from AmEx.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    D
    deeksha30
    Oct 23, 2020
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    Payment failure through sbi collect

    I have paid my examination fees to vtu using sbi collect by Google pay, the amount have been deducted from my account but the payment status in sbi collect is showing failed. Kindly solve this issue .My sbi collect references no:DUD7225768...
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    josephvv91
    Oct 22, 2020
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    Unable to recharge fastag

    I facing issue with fast tag recharge. When I am trying to recharge then it's showing " Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction. "...
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    U
    Ujjwal437
    from Mumbai, Maharashtra
    Oct 22, 2020
    Resolved
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    Resolved

    My name is Uday Kumar Singh and i had ordered samsung a50s with 1 year complete mobile protection and Bajaj Allianz digital suraksha of rs 13719/- in flipkart on 16 October 2020 and after an hour i cancelled this order due to personal reason. And on 16 oct 2020
    Flipkart initiated the amount to my card but i still didn't get the money. Flipkart sent this reference number #74332740291029086274067
    And told me to fill charge dispute form but indian bank doesn't have such policy. So
    Please kindly respond to this complaint it's very urgent.
    +1 photos
    Oct 23, 2020
    Complaint marked as Resolved 
    My problem didn't solved yet
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Oct 23, 2020
    Updated by Ujjwal437     It didn't solved yet.I checked today money still not credited in my account.
    Oct 24, 2020
    Updated by Ujjwal437     Thanks problem resolved 😊
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      P
      Pkks
      Oct 22, 2020
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      Address: Shimla bypass road, Dehradun

      Dear SBI team.
      I have an account in Shimla bypass road branch, Dehradun. Uttarakhand
      I am using net banking and without any intimation and information your company has deducted Rs. 2.36 from my account on the name of DOM surcharge. What it is?
      Please resolve it.
      I am waiting for your positive response.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        N
        Namaratha
        Oct 22, 2020
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        I have done online payment to Visvesvaraya Technological University(VTU) through SBI Collect online using UPI as the payment method.
        The amount of Rs. 400 was debited from my Karnataka bank account through Google Pay and transaction was successful but in SBI Collect the transaction is showing failed.
        The amount debited can clearly be seen in my bank account.
        Payment reference number: DUD7217354.

        Please resolve my query.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        View replies
        I am facing the same issue. Can you please guide me of how to resolve my issue? And Miss Namaratha was your amount finally credited back to your account?
        Reply
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          A
          [email protected]
          Oct 22, 2020
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          Website: www.rewardz.sbi

          Dear Sir/Madam
          I had recharged my mobile no. [protected] using SBI rewards. on 27.09.19 at 2.03 PM using 1108 rewards point and 122 by Debit card. The payment was successful but the recharge benefit does not credit into my account till date
          Transaction ID:[protected]
          I follow the procedure told by bankside but the problem not resolve yet
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            R
            rahul mapari
            Oct 22, 2020
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            Address: Gurgaon, India

            My name is Rahul Mapari and I had ordered mobile: realme 7 of RS.13999/- in flipkart on 16.10.2020 and on the same day I had cancelled by order due to personal reason. And on 16.10.2020 the flipkart(the seller) initiated the amount to my debit card but I still didn't get the money. Flipkart sent this reference number: "75503720291042949568890"
            and told me to fill charge dispute form but SBI doesn't respond me.
            So please kindly respond to this complaint it's very urgent. My card number is
            [protected]
            Thanks you sir
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            View replies
            Even same thing has happened with me.. i ordered on 15th and cancelled order on 16th. I also didn't got refund amount till now.. pathetic system of Flipkart and sbi.
            Reply
            Have u received your amount.
            Reply
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              H
              Harsh Chhatwal
              Oct 22, 2020
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              Resolved

              Address: Millerganj, Ludhiana

              My Name is Harsh Kapoor. I have recently opened a saving account in SBI, Millerganj Branch. There is a problem in my account that I have deposited 10, 000 in my account, but I have want transfer the funds or withdraw cash, I am unable to do so. When I transfer funds through net banking, a message appears that payment failure. As I go to ATM for cash withdrawal, There i Can't get money, an error message shows. Then i go to my bank branch for cash withdrawal There i can't get money because when cashier check a message shows that CIF not scrutinized by LCPC. you are requested to please resolve this matter as I am in need of money.
              +1 photos
              Oct 28, 2020
              Complaint marked as Resolved 
              Company can E-mail me on [email protected] or call me at 7986289102
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                B
                [email protected]
                Oct 22, 2020
                Resolved
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                Resolved

                I had ordered a phone on 15th October and cancelled the same on 16th october on flipkart (Attaching the screen shot for your reference)

                As per flipkart the refund was initiated on 16th october whcih is expected to be credited maximum by 19th Oct in my debit card however the credit hasnt received yet.

                Refund Amount -- ₹29749.0
                Refund Reference -- 74332740291029093153775

                Contact Details -- [protected]
                name -- Rushikesh knot
                +1 photos
                Oct 27, 2020
                Complaint marked as Resolved 
                The refund happend late however i am happy atleast it happened.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  Attik Katoch
                  Oct 22, 2020
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                  My name is Attik and I had ordered Dress of Rs 1299 SOFYANA Girls' Maxi dress in amazon on 3Aug and after Aug 4 I cancelled this order due to personal reason and on 5Aug amazon initiated the amount to my card but I still didn't get the money. amazon sent this reference number613022 and told me to fill a charge dispute form but State bank of india doesn't have such policy . so please kindly respond to this complaint it's very urgent. my card number [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    shiva4554
                    from Chennai, Tamil Nadu
                    Oct 22, 2020
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                    Here is the transaction history
                    21-Oct[protected]Oct-2020) CSH WDL (DR) 2, 700.00
                    21-Oct[protected]Oct-2020) REVERSE ATM WDL 2, 700.00 (CR)
                    21-Oct[protected]Oct-2020) ATM WDL
                    ATM CASH 8484 CHINMAYA NAGAR ON SITECHENNAI 2, 700.00 (DR)

                    What is CSH WDWL as i don't see my money of Rs.2700 debited in my account, but ATM failed to pay. I have not received my amt yet

                    Thanks
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Oct 22, 2020
                    Updated by shiva4554                     When i placed a witdrawal request of 2700 in the ATM, the amount didn't come out, but the account got debited.

                    When i checked the transactions online, i can see the above transactions, where Rs 2700 got debited, then automatically reversed and again got debited...

                    This is the sequence:
                    1. 21-Oct[protected]Oct-2020) ATM WDL
                    ATM CASH 8484 CHINMAYA NAGAR ON SITECHENNAI 2, 700.00 (DR)
                    2. 21-Oct[protected]Oct-2020) REVERSE ATM WDL 2, 700.00 (CR)
                    3. 21-Oct[protected]Oct-2020) CSH WDL (DR) 2, 700.00

                    My account number is [protected], State Bank of India (Saligramam Branch)

                    The ATM issue happened in SBI, Chinmaya Nagar Branch, Chennai

                    Thanks
                    View replies
                    Finally after 2 weeks, amount got reversed into my account. For SBI ATM related complaints, use the following URL:
                    https://crcf.sbi.co.in/ccf/Home
                    Here you can add the ATM terminal ID, branch, time amount and you will get a ticket number for further reference

                    Thanks
                    Shiva...
                    Reply
                    Harishlekhawat's reply, Jun 26, 2022
                    how to get at terminal id sir
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                      A
                      Asma Tasmeen
                      from Mysore, Karnataka
                      Oct 21, 2020
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                      Address: Chandralayout

                      I filled online application and visited bank to open savings account. The bank denied opening savings account until november without any reason. The bank behaves with partiality among hindu and muslims. Muslims are treated very cheaply.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Praharsha Buddi
                        Oct 21, 2020
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                        I placed an order through Zomato food delivery app on 11th October 2020 but as the item was not available at the restaurant they cancelled the order and refunded the amount then itself and said that the amount will be reflected in my account in 5-7 working days
                        but till now(21st October 2020) amount has not been reflected in my account while zomato claims that they have refunded amount from their end on 11th Oct 2020 at 9:23PM with giving Refund Reference Number : [protected]
                        the amount to be refunded is Rs.238/-
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          Shashikumar0432
                          Oct 21, 2020
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                          Hello,
                          My name is N Sashi Kumar. I paid fees for my college via SBI-collect. after completing payment via UPI, the transaction status was shown PENDING, which was then shown as FAILURE. The amount got debited from my account.
                          Kindly refund my money as soon as possible.
                          my Reference no is: DUD7135420
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            V
                            Vimal Someshwar
                            Oct 21, 2020
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                            On 21st. Oct 2020 at 14:08 - 14:10 pm. I got a call from your company . Tele no. [protected], regarding enquiry for a credit card. I told your tele operator that in fact I have cancelled my card and that I am not interested in getting another card. I requested her to delete my name from the list, as I have been disturbed by your company representatives in the past . Every time I have asked them delete my name and please do not disturb. She just banged the phone and disconnected .
                            I called up the number and asked for her name, which she refused to give.
                            This was very insulting and is not what a customer expects from a company sales person. I am sure you can trace this lady representative and teach her the manners of treating a customer.
                            I request you to kindly inform me about your response. My email : [protected]@gmail.com.
                            Mob no: [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              M
                              Manoj Ranaa
                              Oct 21, 2020
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                              Resolved

                              Address: Gharaunda, district- Karnal, state- Haryana

                              My name is Manoj Rana and I had ordered Redmi 8A of RS. 8999 in Amazon on 12/10/2020 and I pay 4999Rs through SBI Card and it cancel due to some reason. And on 13/10/2020
                              Amazon initiated the amount 4999Rs to my card but I still didn't get the money. Amazon sent this reference number
                              849949 and told me to fill charge dispute form but Bank customers doesn't solve my problem. So
                              please kindly respond to this complaint it's very urgent. My card number is [protected]. Please refund my 4999 Rs. payment as soon as possible.
                              Thanks you sir
                              +3 photos
                              Oct 21, 2020
                              Complaint marked as Resolved 
                              My refund credited.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Oct 21, 2020
                              Updated by Manoj Ranaa                               Not resolved my complaint.
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                                N
                                nekkanti suneetha
                                Oct 21, 2020
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                                Address: SBI, Koramanagala

                                Hi,

                                We are residing outside Bangalore, as Home loan interest rates were decreased by SBI, we submitted the switch over form by mail over 2 months ago, still they have not taken any action on this. We called our home branch HSR layout, they are helpless as the action should come from Koramangala branch. We called several times, no response, we sent several reminders, no response. They are simply charging with the same old interest rate. Frustrated of their service. We request the concerned branch manager to look into this immediately and change the interest rate as applicable immediately.

                                Thanks,
                                Narendra Mullapudi,
                                [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  K
                                  Kurukshetra Seva Kendram
                                  Oct 21, 2020
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                                  Dear sir madam

                                  On 16/09/2020 at 12:03:10 i have made a upi transaction from my account to pay a college fees through SBI collect payment gateway. The issue is money is debited from my account and not credited in the college account. I will provide the transaction details, I need the money back .please refund my money

                                  transaction details
                                  RRN :[protected]
                                  transaction date and time :[protected]:03:10
                                  Transaction amount : 3423
                                  SBI collect Re No - DUD5267445
                                  FROM VPA :[protected]@icic
                                  TO VPA : [protected]@sbi
                                  REF#[protected]

                                  Thank you
                                  +3 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    N
                                    Naveen152
                                    from Sivakasi, Tamil Nadu
                                    Oct 21, 2020
                                    Resolved
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                                    Resolved

                                    Hi there I have made a transaction for Rs.20, 000 yesterday i received an sms that transaction timed out, but i haven't received the refund yet kindly help.
                                    Oct 22, 2020
                                    Complaint marked as Resolved 
                                    I contacted the Customer Care and they asked me to wait for 24 hrs for a recredit but in my scenario the amount had hit the beneficiary's account yesterday around 11:59 PM.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Oct 22, 2020
                                    Updated by Naveen152                                     The amount got credited to the beneficiary.
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