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State Bank of India [SBI] Complaints & Reviews

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Updated: Jul 15, 2026
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J
Jismon Mathew
from Noida, Uttar Pradesh
Jan 18, 2021
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My name is jismon mathew i recently opened account with sbi and forced to pay 500 for insurance while i asked the manager said its compulsory while i already have insurance and the manager also asked me to deposit 3000 in the new account. Sbi bank notification says minimum balance is not compulsory.

Bank - sbi
Branch - pushkardham
District - rajkot
State - gujarat
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    Salmanz
    from Mumbai, Maharashtra
    Jan 18, 2021
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    Address: India

    I have received the message from BZ-SBIKPB quoting amount withdrowal by referring other account which is not mine.see below sms

    Withdrawal of Rs. 3000.0 from account XX6167 is success. CSP number 1A74O329. Txn Ref no[protected] time 26/10/2020 10:23:45 AM
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Y
      Yogesh Lalwani 1
      from Powai, Maharashtra
      Jan 18, 2021
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      I made a purchase on Amazon of amount 3548 by UPI and then cancelled it and Amazon has issued a refund for this on the same date but it is not credited in my bank account . They said me to contact bank to trace the refund, I request you to help me with this I am have a refund reference number #[protected] for this transaction.
      Please locate this and give me the amount.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        R
        Ripon108
        from Kolkata, West Bengal
        Jan 17, 2021
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        Resolved

        I have ordered an smartphone from Amazon I have returned it then Amazon initiated the full Refund but still I'm not received my refund as I can see after that they provide me a Refund Reference Number is 704503.
        Jan 19, 2021
        Complaint marked as Resolved 
        I got my refund Thank you so much
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          P
          PALU KUMAR NISHAD
          from Mumbai, Maharashtra
          Jan 17, 2021
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          Address: tarabganj gonda

          Cancell the train ticket 06 january 2021
          but payment not recieve
          refund reference number[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Jan 17, 2021
          Updated by PALU KUMAR NISHAD
          Refund initiated amozon but not recieve

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            K
            kaushik_np
            Jan 17, 2021
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            Address: India

            Banks
            State Bank of India [SBI]
            State Bank Of India [SBI] — Refund Technical error
            kaushik_np on Jan 10, 2021
            Mark as Resolved

            I would like to inform you that, I have made twice a payment to INSTADUBAIVISA.COM by mistaken from my sbi account in 169 $ x 160 $, and then immediately they refunded 169 $, but in my account I have received only Rs. 169 only, after that I have complained in dubai consumer and then they replied with all documents, it's seems that there is some technical error in SBI . I am requesting to you to make clear my query ASAP.
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            Complaint Status
            [Jan 10, 2021]
            State Bank of India [SBI] customer support has been notified about the posted complaint.

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              N
              neerajkumar89
              from Patna, Bihar
              Jan 16, 2021
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              Hi, I am a private professional, I was based out to Gurgaon, Due to covid, I moved out to my Native Place i.e. Jamalpur, Munger Bihar.

              I was having two loans a/c with the State bank of India, RACPC, Gurgaon, Now I want to get these loans a/c transferred to my Native local branch.

              I had visited the local branch of the same and as per the guidance of chief Manager, Jamalpur, I emailed a softcopy of my application to transfer my loan a/c, loan sanctions copy, and KYC documents to get this initiated.

              However, I am tried to do the follow-ups over the email, No one is giving me a single response, step to move forward, or any guidance.

              I am raising this complaint here, hoping to have helped here.

              Thank you.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                suzat khan
                from Lucknow, Uttar Pradesh
                Jan 16, 2021
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                Address: vill. - Rehpanpur , Post - Kamala, Tehsil - Dhampur

                Hello,
                I m suzat khan and on 10th of january 2021 the amount was deducted of Rs.9500 from my account through ATM withdrawl in mumbai through using fake ATM card so i want to take action against that fraudster. I din't get any phone call or any other mode of connection through that i give the information to any other to access my account .
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jan 16, 2021
                Updated by suzat khan
                when i call to customer care they just closed the complaint
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                  M
                  Meghabisht
                  from Naini Tal, Uttarakhand
                  Jan 16, 2021
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                  I ordered an product from Amazon worth rupees 350 later on due to quality issues i returned it Amazon initiated my refund but SBI hasn't credited my amount
                  it's been 1-2 weeks i haven't got my money...
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    M
                    Meenu88kh
                    from Vijayawada, Andhra Pradesh
                    Jan 16, 2021
                    Resolved
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                    Resolved

                    I made an order in jiomart with Order which is of rupees 87 on 9th of january 2021 And jiomart cancel it due to out of stock issue and now jiomart is asking that they already refunded the same amount in same payment mode from where i make an online payment which is through sbi debit card and the refund reference id is 30004610111009100917240.
                    Jan 16, 2021
                    Complaint marked as Resolved 
                    Jiomart email address is [email protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      SURIYAPRAKASH S
                      from Vilattikulam, Tamil Nadu
                      Jan 16, 2021
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                      Website: IB ACIO APPLICATION FORM WEBSITE

                      While applying ib acio application form i have paid fee rs.600 my amount has been debited but application status shown payment pending so i paid one more time to clear then i informed to sbi help line no. 7 days later i have received a message my application status has been closed what the sbi help line customer service i formed merchant confirmed the payment. So please help to get my pament refund.Transaction id:dear customer, tx#[protected] for rs600.00 by sbidrcard x4393 at 80701999 on 09jan21 at 13:43:06.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        Arun Vinod
                        from Mumbai, Maharashtra
                        Jan 16, 2021
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                        Address: Kodumur
                        Website: Sbi

                        Rs. 72 deducted from sbi account and message showing in statement as "fi txn @ csp outlet". As i don't why this is deducted therefore i raised the complaint. Even i didn't get any message regarding this deduction on my mobile phone.
                        Please revert my amount because i need money this time. Hopefully i will get my money as soon as possible.
                        and sorry i don't have small account. also i am using credit card of sbi
                        Thanking you
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          sanjay taneja
                          from Gurgaon, Haryana
                          Jan 16, 2021
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                          Address: h.no 1195 sector 7d faridabad

                          Complaint details dated=15/01/2021 (friday)
                          sir,
                          i anita gandhi am a lecturer and working in haryana govt school . I am a victim of online fraud. Incident happened dated on 12/09/2017.
                          At that time i was having my salary account in state bank of india- ballabgarh (haryana) branch.
                          Incident happened on 12/09/17 is explained-
                          today (dated on 12/9/17 at 4.05 pm) somebody-mr rahul sharma called me on my mobile and said that i am an rbi employee and posted in noida.He used mobile no- [protected] which is now switched off.
                          He asked me about my sbi card details very cleverly, unfortunately i believed on him (due to rbi employee) and told my debit card details with otp (received on mobile).
                          Actually he said that he is going to link my debit card with adhar.
                          He cheated me very cleverly and with drew total amount of rs 50000/ approx. From my saving account and utilised in different wallets transactions as mpaisa, airtel money, payu and ola.
                          Detail is as follows:-mpaisa/vodafone
                          amount with drawn= 19998/ date= 12/9/17 time=4.10 pm trans id=[protected]
                          payu
                          amount with drawn= 9998/ date= 12/9/17 time=4.12 pm trans id=[protected]
                          airtel money
                          amount with drawn= 9998/ date= 12/9/17 time=4.15 pm trans id=[protected]
                          ola
                          amount with drawn= 9998/ date= 12/9/17 time=4.16 pm trans id=[protected]
                          due to this fraud i lost approx.Rs 50000/ which is a hard earned money of a teacher.Despite lot of effort of my husband i only recovered rs 9998/ (from payu) back in my saving account.Kindly help to get refund of my balance money (air tel money, ola, mpaisa/vodaphone) and take corrective action as soon as possible so that nobody can cheat people in this fashion. I sent my complaint in bank and on different portals also but i am still struggling to recover my money lost in online fraud.
                          Let me know is there any other way to recover my lost money.
                          Thanks & regards
                          anita gandhi
                          mobile-[protected]/[protected]
                          address- h.No 1195
                          sector 7/d
                          faridabad-121006 (haryana)
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            Sasmita1
                            from Agra, Uttar Pradesh
                            Jan 16, 2021
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                            I rcvd message fromBX-SBIKBP of cash withdrwal from account( not mine)
                            Why such messages I receive in my fone
                            Some time gas subsidy messages also keep coming .. may be some one using my number
                            Please look into the matter
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Please find attached screenshots of fraud messages from 3 different phone numbers.
                            Please take necessary action against them so that we can save poor people who doesn't know about these frauders.
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                              M
                              Motrim
                              from Delhi, Delhi
                              Jan 16, 2021
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                              I have ordered and returned two product from Amazon i. e Gulabi Fab women's black jacket and Royal station men's jacket denim. The Amazon has issued the refund and it was said that the money will be credited to my account by 14 Jan and 15 jan but still the money is not credited to my account .The RRN number are 347378 and 546831 respectively. Please add the money to my account.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Sir, I have complaint but still pending. The complaint is still pending . It is still Unsolved please solve it.
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                                A
                                Ambrose Pachuau
                                from Warangal, Telangana
                                Jan 16, 2021
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                                I have ordered this Order ID:[protected]
                                Kawachi Portable Therapeutic Steam Sauna Bath Home for Spa Weight Loss. I ordered i payment online and i cancel on the same day but didnot received any money till today...i cancel it on January 9 and the customer service of Amazon told me to wait 5-7 days and when i contack them again they say that they already issued the refund and gave me the reference id[protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Jan 16, 2021
                                Updated by Ambrose Pachuau
                                I have ordered this Order ID:[protected]
                                Kawachi Portable Therapeutic Steam Sauna Bath Home for Spa Weight Loss. I ordered i payment online and i cancel on the same day but didnot received any money till today...i cancel it on January 9 and the customer service of Amazon told me to wait 5-7 days and when i contact them again they say that they already issued the refund and gave me the reference id[protected]

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                                  C
                                  Cbiswa17
                                  Jan 15, 2021
                                  Resolved
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                                  Resolved

                                  Website: cms.onlinesbi.com

                                  Sir I booked a train ticket from my SBI festival rupay card on 25/11/2020 which was given to government servent with ₹10000 pre loaded balance as a festival advance which will expired on 31/03/2021. So no account no. was register with this only a utsav rupay card was given for transactions. But my ticket is not confirmed and IRCTC refunded the amount on 09/12/2020 with

                                  REFUND ID - [protected]

                                  BANK REFERENCE ID - 17203010343048403114013

                                  But till yet the amount is not refunded back in my Festival Rupay Card.

                                  My card no. - [protected]

                                  Card name - SBI RUPAY PREPAID CARD

                                  EXPIRY DATE - 03/21

                                  Sir please help me to get my refund back to my card.
                                  Transactions details are attached for your reference

                                  SOP Order for UTSAV Card Special festival package to Govt. Servants : Finmin Order 13.10.2020 is also attached.
                                  Mar 15, 2021
                                  Complaint marked as Resolved 
                                  Thanks alot for helping my complain is resolved from the SBI
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Sir, I am also having the same issue. Please let me know if the issue is resolved and if resolved just let me know the procedure to be followed.
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                                    V
                                    Victor Khonglah
                                    from Mumbai, Maharashtra
                                    Jan 15, 2021
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                                    Address: SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.
                                    Website: www.sbicard.com

                                    Hello. I am raising a complaint aga inst SBI Card. I previously owned an SBI Card ( VISA Platinum) number [protected], which i had to block due to fraudulent withdrawal. Matter was resolved. However, consequently my replacement card never arrived. Having no option, I closed the card account after clearing all outstanding bills. That was 2 years ago. Now I want to apply for a fresh Credit Card, but after submission of all documents and filling forms, system is not accepting my application based on false information that my credit score is bad. I wish to clarify that -
                                    1. I have never defaulted on any loan
                                    2. My savings bank account balance is more than sufficient
                                    3. My monthly salary is 1 lac plus ( proof attached)
                                    4. I have only 1 loan, i.e. car loan with outstanding of Rs. 17, 000/- only
                                    5. I am a salaried individual serving in Government, having salary account with SBI Laitumkhrah Branch since 2008
                                    6. I have 18 years of service left
                                    7. CIBIL score is 735/900 as on 31/12/2020 ( report attached)

                                    Based on the above mentioned facts, I am hereby putting this query to SBI Card as to why my application was denied?
                                    Waiting for response from SBI Card
                                    Regards
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      A
                                      amarsmande
                                      from Dhawalpuri, Maharashtra
                                      Jan 15, 2021
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                                      Respected Sir,

                                      SBI METRO CREDIT CARD[protected] **** **** 6338

                                      Because of Covid19 global issue & some personal reasons my financial situation is weak so I settled down my 3 SBI card in same month. My brother help to pay the dues (Mr. Manoj-[protected]). For SBI Simply Save & SBI Tata card I paid all settlement amount as per settlement letter before due date, now this both cards are ZERO i.e. settled down properly.

                                      But I am not able to paid SBI metro card settlement amount on time till date I paid 33000+44000+41000 only, near about Rs.1, 95, 000+ settlement amount against SBI metro card pending from my side. Last more than a month two of my family members were admitted in hospital, one family member is in very critical health situation. I know these are my personal problems.

                                      Mr. Girish ([protected]) with the help of Mr. Dilshad Sir ([protected]) settled down my SBI metro card. I know from our side we not able to complete our commitment & not able to pay settlement amount because of family medical emergency. Last date as per SBI metro card settlement letter was 07 Jan 2021. So Mr. Dilshad sir & Mr. Girish told us, suggest us to pay Rs.28000 after that they will extend settlement time, but that Rs.28, 000 also we not able to pay till date, but by tomorrow 15 Jan 2021 we definitely pay the same.

                                      My complaint against SBI tele caller executive. Today morning I got call from ([protected]-----Time 11.02AM), to that lady I share above mentioned everything, she simply told me pay the Rs.28, 000 as Dilshad sir told you & shre payment details with them. But after sometime hardly one hour later that same executive & another executive ([protected], [protected]) start contacting at my family members & relatives number continue harras them using slang language. Just one lady executive told me that Mr. Girish suggest her to call my family members & relatives continue & intensionally harras them.

                                      Me, my family members & relatives have been harassed and threatened by sbi card recovery agents and inspite of repeated complaints bank did not take any action.

                                      I will ready to pay SBI metro card settlement dues but need more time but in between these executives continuosly harrs me and my family members & relatives in wrong way. If I did suicide because of this unwanted harrasment the above mentioned lady executives responsible for that.

                                      Kindly guide me in this hard times.

                                      Thanks & Regards,

                                      Amar Mande
                                      [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        M
                                        Meghabisht
                                        from Naini Tal, Uttarakhand
                                        Jan 15, 2021
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                                        I ordered a product from Amazon worth rupees 350 and later on due to quality issues i returned it Amazon initiated the refund on 4/January/2020 and it was supposed to be credited on my account by 9 January but it's not there

                                        My reference number number is 581293...The refund is done from Amazon 's side and despite of having Refund reference number SBI is not crediting my amount
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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