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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 216

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_rupesh.k
from Delhi, Delhi
Oct 20, 2020
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I have cancelled a product which I ordered with SBI Debit card prepaid from flipkart. But i didn't get the refund related to that order. Flipkart customer care said that they had completed their refund procedure and this issue is about the bank. Moreover they gave me a bank reference no. Regarding that order and said talk to bank customer care. I talked to the bank customer care many times but i didn't get any result. Please help me out regarding this issue as soon as possible. It's already been 5 days. I am attaching here the reference no. Which flipkart has been provided to me.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Subrat Kumar Giri
    from Powai, Maharashtra
    Oct 20, 2020
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    Sir,
    I had cleared the complete outstanding amount on my SBI credit card (card number -[protected]) and raised the request for closer of credit card, issue for NOC and update the CIBIL report. And they donot gave me any reference number. When I called SBI customer care for issue NOC, every time they are saying that, NOC will be reached to my mailing address in 1month.
    As of now I did not receive such letter or communication from their END. It became very difficult thing for me.
    When I had paid complete outstanding on that credit card on feb 2019….. Why they are not able to provide NOC to me.
    Please do the needful..

    Thanks
    regards
    SUBRAT KUMAR GIRI
    EMAIL - [protected]@gmail.com
    mob - [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Oct 20, 2020
    Updated by Subrat Kumar Giri
    Sir,
    I had cleared the complete outstanding amount on my SBI credit card (card number -[protected]) and raised the request for closer of credit card, issue for NOC and update the CIBIL report. And they donot gave me any reference number. When I called SBI customer care for issue NOC, every time they are saying that, NOC will be reached to my mailing address in 1month.
    As of now I did not receive such letter or communication from their END. It became very difficult thing for me.
    When I had paid complete outstanding on that credit card on feb 2019….. Why they are not able to provide NOC to me.
    Please do the needful..

    Thanks
    regards
    SUBRAT KUMAR GIRI
    EMAIL - [protected]@gmail.com
    mob - [protected]
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      Pavel Upmanyu
      Oct 20, 2020
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      On 14th oct, i booked a ticket from irctc website, payment was failed but money deducted from my account, the rail ticket is failed to book, i want my refund.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Priyanka@SBIFraud
        from Powai, Maharashtra
        Oct 19, 2020
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        Fraud SBI online Transaction to Amazon via EMVANTAGE Payment gateway

        Address: SBI, Chandrayangutta, Hyderabad, Telangana-500058

        I have a saving account in SBI and is inoperative for Net banking, Mobile Banking, ATM, Mobile Banking, UPI or any other kind of payment transactions(debit) for more than 10 months.
        But on 14/10/2020 night to 15/10/2020 early morning there was 24 SBI INB Txn (internet banking transaction) took place from my account to multiple online shopping websites and i lost my INR 10, 8, 525/- in this online fraud.

        It is very clear...
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        Ttttm
        Oct 19, 2020
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        Today I have received a call from SBI agency to pay back the amount but due to covid 19 I have lost my job so at present I can't pay the amount back I need some days to clear that amount and he had informed me that we have got a sbj head office they will be visiting to your house if you did not make the payment so kindly look into it
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Debasmita Saha
          from Bengaluru, Karnataka
          Oct 19, 2020
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          State Bank Of India [SBI] flipkart refund not credited to my account

          I have purchased a Apple watch series 3 GPS 42mm in flipkart for Rs. 16650/- on 15.10.2020 with by SBI debit card ending with 5899 and cancelled the order on the same day.
          Flipkart initiated the refund on 15th October 2020 and told me that they have processed the amount and it should be credited in my account by 16th October EOD.
          I checked my account on 16th October but the amount was still not credited in my SBI account, I...
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          Vivek Bodkhe
          Oct 19, 2020
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          Address: Payment deducted by billing solution pvtmumbai

          Didn't get a refund by flipkart of rs 8695 .on failed payment but money deducted ..
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            Vibhu Dwivedi
            Oct 19, 2020
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            Address: 04003 state bank of india jalalabad

            I bought some products from Amazon and returned it and Amazon refunded me but I did not find my refund
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              suvsoniya90
              Oct 19, 2020
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              Address: Shop No. 4 And 5, Milestone Corporate Park, Duttawadi, Old, Mumbai - Pune Rd, Kalwa, Thane, Maharashtra 400605

              To whomsoever it may concern,
              My name is Soniya Suvarna and I recently opened a savings regular account on September 29, 2020, at Kalwa branch situated at address: Shop No. 4 And 5, Milestone Corporate Park, Duttawadi, Old, Mumbai - Pune Rd, Kalwa, Thane, Maharashtra 400605

              I have transferred funds to this account. The problem now is that I am unable to do any online transaction it always displays an error message saying “cif not scrutinized by lcpc”. I am stuck with this account, since i cannot carry any transactions from this account. I have to make urgent payments but my funds are stuck in this account.

              I have been visiting the bank almost everyday, and everyday they come up with something new innovative, creative excuses. Sometimes the staff isn't abailable, and sometimes they say we've put a mail to the higher authorities.
              It have been almost 20 days since I've been visiting and no response is showed.
              Soniya Suvarna
              Email: [protected]@gmail.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Jaydip Dass
                from JAMSHEDPUR, Jharkhand
                Oct 18, 2020
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                Resolved

                Address: Bhatia Basti, Near Tata Wokers Union High School

                Using YONO SBI mobile app I have requested Rs. 8000/- by YONO cash to withdraw from SBI ATM.
                Then at TISCO works SBI ATM counter I have tried to take the cash which was nearest to me at that point of time.
                But “Unable to Process Cash could not be dispensed”, ”Transaction failed” message appeared on the screen ( TXN no 2151 ) Response code 072 And cash did not came out of machine.
                On checking the Balance after sometime I found that Rs. 8000/- debited from my account.
                I immediately called SBI customer care & logged a complaint to get back the debited amount
                dated : 18/10/2020 at 12.48 am night
                Request you to please do the needful.
                Oct 24, 2020
                Complaint marked as Resolved 
                I received the debited amount
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Oct 24, 2020
                Updated by Jaydip Dass
                Received the debited amount
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                  Tarak2020
                  Oct 18, 2020
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                  Address: 1A,SODEPUR 1ST LANE, P.O.- HARIDEVPUR

                  Sir/Madam,
                  I, TARAKESWAR BERA would like to inform you that, on 13.10.2020 ( Tuesday) I have paid my electricity bill to CESC through SBI INTERNET BANKING using BILLDESK payment gateway. The billed amount ( total Rs. 2160/=) has been debited from my bank account but the status of payment is showing "PENDING" in the Transaction Summary [Payment ID-SSBI[protected]] .
                  Now neither the debited amount has not yet been refunded to my bank account nor it has been paid to CESC .
                  Please take the necessary steps either to adjust the debited amount to my electricity bill or to refund the debited amount to my bank account immediately.
                  Thanking you,
                  TARAKESWAR BERA,
                  1A, SODEPUR 1ST LANE, KOLKATA-700082
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    AsimPat
                    from Parbhani, Maharashtra
                    Oct 18, 2020
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                    Address: Parbhani, Branch Code 3667

                    Hello sir, as per subject I was trying to deposit 500/- Rs cash on 16/10/20, 07.50 pm in my account through CDM at Parbhani branch 3667. But cash stuck in CDM & machine didn't returned back my amount. I tried to contact bank but they did not hear issue properly. So I requested you get my amount credited to my account at earliest as possible. Thank you.

                    Name : Md Asim Md Malik
                    SBI A/C no. [protected]
                    Amount 500/- Rs
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Sarim Majgaonkar
                      Oct 18, 2020
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                      I have not received my refund from amazon last date was 6 October.
                      Amazon provided my refund reference number 326529. Sbi told me tk wait for 7-10 days still no refund has been credited.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Mohideen abdul
                        Oct 17, 2020
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                        I had ordered groceries in Amazon in which the order was cancelled by the seller Amazon have initiated the refund but the amount is not reflecting in my account Amazon have initiated the refund on 23rd September 2020 but still I haven't received it the bank is not helping me out to get the refund
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          vikas989
                          from Mumbai, Maharashtra
                          Oct 17, 2020
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                          Sir/mam -sbi toll free number is unreachable by my phone.UPI reference number[protected]
                          has not added in account .refund it in sender account soon. thanks.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Anirban@dgp
                            Oct 17, 2020
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                            Unusual deduction of Rs 1000 from my account

                            Dear Sir,

                            I am Anirban Dasgupta, SBI customer, I have am savings account in SBI Steel Township, Durgapur, West Bengal ( IFSC SBIN0006151) . My account number is [protected], I have faced a fraud transaction of INR 1000 on 17th October 2020 i.e. today.
                            I would like to draw your attention in this matter and want yo to take immediate action. In the message which i received against this transaction stated that the transaction...
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                            pragadeesan
                            Oct 17, 2020
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                            Address: SBI VILLUPURAM

                            "Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction."

                            I had purchased SBI Fastag along with my Car and I have been using this Fastag for many years. All of a sudden, I was not able to recharge my fastag and it is blocked without any prior notice or communication about KYC. When I appoached SBI Villupuram, the bank staff told me to visit a agent who in turn asked my Rs. 250 for activating and completing KYC for my FASTAG. I had written many mails regarding this to SBI Fastag Helpesk, Nodal officers and even Vigilance department too but no one wants to take any action against this issue. Rs. 150 is not a big issue for me, I can purchase a new fastag and throw out SBI fastag but I cant bear the corruption carried out by SBI Staffs in this simple KYC procedure. Kindly take necessary action against the concerned branch and help me complete my KYC in SBI Fastag if possible.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            For Fastag dont go with SBI bank as there is not service .please go any other private bank,

                            I am getting issue since last month but no response from SBI bank.

                            Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction.
                            Our politicians are also of FAT Skin. If you escalate to them, they will also not bother to help you. Effectively why should such crap bank be allowed to provide service which they are not capable of providing. It is always top down. Sarkari bank is max as good as our SARKAR.
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                              Sudipta Ban
                              from Mumbai, Maharashtra
                              Oct 17, 2020
                              Resolved
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                              Resolved

                              I had been charged an amount of INR 4740.09/- as first EMI on account of a purchase of an insurance policy from Policy Bazaar of amount INR 52792.52/- on 17th August and it reflected as a debit in the September statement. The Policy had been cancelled and the amount had been credited back to SBI card on 25th August. I had called the Customer care notifying that i have been overcharged.The team logged a tkt that the EMI plan would be cancelled and the amount would be credit back to card statement of October.But to my surprise i see that in the October statment it has not been credited. Please find both the statement for your ready reference. And arrange to credit it back immediately with Interest on EMI and GST amount

                              Another biggest surprise is that In october statement the entire amount of INR 52792.52 has been again charged. How is the quality check done of reports by SBI? . SOnam chauhan and his Manager Mr Ravi from customers easily say this that it would be adjusted in next months statement. Who will pay the amount ? The complain number is [protected]. PLease change all and issue a fresh statement. It is cheating
                              Nov 21, 2020
                              Complaint marked as Resolved 
                              It has been resolved with full satisfaction
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Oct 18, 2020
                              Updated by Sudipta Ban
                              Hi Team!

                              I was told based on the customer care complaint number[protected] that i would be called bu SBI in two hrs post complaint submission. There had been no call till date .

                              Is this is your customer support??

                              I am extremely worried and it is shooting up my blood pressure and blood sugar level due to huge and wrong charges to my card. I am under a fear that i have to pay this amount if it is not settled within due date but i dont have the amount and the interest on top of it will add to me owe.. I am n hypertension patient and it is affecting my health badly.
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                                Amrit Punj
                                Oct 17, 2020
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                                I paid my electricity bill through net banking of SBI. The money got deducted from my account but the transaction was aborted and I had to pay bill again. The amount deducted earlier is not refunded yet it's been more than 48 hours. Please resolve
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Habab
                                  Oct 17, 2020
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                                  Address: Mahindra finance shillong

                                  Transaction failed
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