| Address: Customer correspondence Unit DLF Infinity Towers, TowerC, 12th floor, Block 2, Buliding 3, DLF Cyber City, Gurugram -122002 |
| Website: www.sbicard.com |
SBI credit card charged more than Rs 1492 as financial charges & IGST from me from the past March months 2020. SBI card outstanding in this month of March was rs 41, 247 (including 18600 balance transfer fund). And I have paid the rest of the amount excluding the balance transfer fund on 13th March. Then on 16th March I communicated with the customer care executive to confirm the date of payment of the balance transfer rs. 18600 and paid on 12th of April, within the time period. Then why are you charged extra on the next bill generated on 22nd March. The extra charged amount was rs 1492 and IGST 268. And again charged in next month bill Rs. 1011 and IGST Rs.182. I have written many e-mails regarding the fine charges, which were taken unnecessary from your side "March 20 to July 20". While I have been paying the outstanding amount on due date and informed too. I am feeling totally harassed or disappointed by it. I'm a person who pays the full due amount without pending single paise while my earnings are only around **k per month. Please revert my fine or hidden charges.
State Bank of India [SBI] customer support has been notified about the posted complaint.