I had made a loan repayment of Rs 4000 through SBI collect with reference number DUD3610522. Even though the SBI collect Transaction status shows failed, the amount was debited from my account on 17th August 2020.
Kindly return the amount either to the merchant or to the debited account
Aug 22, 2020
Complaint marked as Resolved My failed UPI payment was reversed through normal procedure. Did not do anything special. Since the payment was done from a Payments bank account through SBI collect to pay another PSU bank, I thought there would be complications. Hence I had raised the complaint. But it was resolved without any external help. All it took was time, 4 days actually.
State Bank of India [SBI] customer support has been notified about the posted complaint.