Submit a Complaint
Claimed

State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in
1.4
Updated: May 1, 2026
Complaints 27954
Resolved
7397
Unresolved
20557
So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
State Bank of India [SBI]
Rank #1-20

State Bank of India [SBI] reviews & complaints page 239

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kshitij sale
Jul 19, 2020
Report
Copy

Address: Mangalwar peth Jath, dist Sangli 416404

I did shopping on amazon and buy product from amazon and made payment by state of india (Sbi) debit card online but the product is not satisfying so i returned it and asked for refund on 2 july 2020 and as per e-mail sent by amazon to me the refund is successful on 10 july 2020 but the problem is i haven't received any refund i have contacted both amazon and bank but the sbi is saying we haven't received any refund money yet then i contacted amazon and they said we have send you reference number which bank gives them after the money is transferred so this is what problem i'm facing the state bank of india is not processing the money into my account i have reference number and all so kindly help me with this.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    basuhansda
    Jul 19, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: AT - KUDADA SUNDARNAGAR PO - SUNDARNAGAR PS - SUNDARNAGAR

    मैं रामु हांसदा दिनांक[protected] sbi life insurance पॉलीसी नंबर 1hnb821088 किया था पर आज तक कृषि बाजार समिति sbi शाखा प्रबंधक परसुडीह से बार बार आग्रह करने पर भी पॉलीसी का प्रमाण पत्र आज तक उपलब्ध नहीं करा रहा है। अत: आप से मेरा नम्र निवेदन है की आप जल्द से इस पर करवाई किया जाये और मुझे मेरा प्रमाण उपलब्ध करा दिया जाये।
    Mob no - [protected]
    Email id - [protected]@gmail.com
    Aug 12, 2021
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2020
    State Bank of India [SBI] Customer Care's response     Dear Sir,

    We have intimated about it to our concerned team.

    Please allow us some time to get this checked and update you in this regard.

    Thanks & Regards,
    SBI Life Insurance - Customer Care
    Jul 31, 2020
    Updated by basuhansda     मैं रामु हांसदा दिनांक[protected] sbi life insurance पॉलीसी नंबर 1hnb821088 किया था पर आज तक कृषि बाजार समिति sbi शाखा प्रबंधक परसुडीह से बार बार आग्रह करने पर भी पॉलीसी का प्रमाण पत्र आज तक उपलब्ध नहीं करा रहा है। अत: आप से मेरा नम्र निवेदन है की आप जल्द से इस पर करवाई किया जाये और मुझे मेरा प्रमाण उपलब्ध करा दिया जाये।
    Mob no - [protected]
    Email id - [protected]@gmail.com

    Verified Support
    Aug 03, 2020
    State Bank of India [SBI] Customer Care's response     Dear Sir,

    We tried calling policyholder multiple times on the registered mobile number ending with 9192 however, we were unable to connect.

    We request you to provide us with alternate contact details of the policyholder along with a convenient time to call him during our business hours (Monday to Friday - 9.30 AM to 5.30 PM IST) to address this query better.

    Thanks & Regards,
    SBI Life Insurance - Customer Care
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sudeshna Malakar
      Jul 18, 2020
      Report
      Copy

      Address: Park Road branch

      The bank is unnecessary charging SI charge on my account even though I am having sufficient balance on my saving account. Again recently the bank have deducted Rs 295 as SI FAILURE CHARGE

      Kindly look into the matter and get my deducted credit back into my account
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Suchitra Hansda
        Jul 18, 2020
        Report
        Copy

        Address: Amazon Mumbai

        05/07/2020 I purchased Apple pencil 1st generation, worth of 8499.00 and this day I cancelled my order. But still now(18/07/2020) I can't recive my money. When I call amazon castomarcare they said my money will refund in this same date via my Bank Account(sbi).
        They gave me a REFUND REFERENCE NUMBER- 773300. But Sbi castomarcare not help me about my refund releted issu.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jyotichintu
          Jul 18, 2020
          Report
          Copy

          To,
          The chief branch manager
          State bank of india
          Khordha evening branch

          Subject: transaction id- dUk9mSYCcAxU3ei8FtQd refund on this id not credited.

          Dear sir

          A refund of 695 rupees was successfully processed on 08 July, 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

          I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number "dUk9mSYCcAxU3ei8FtQd" but nobody has replied or resolved the problem. No action is being taken

          I have confirmed with amazon and they have successfully processed the refund

          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund. Id- dUk9mSYCcAxU3ei8FtQd
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vrinda.K.V
            Jul 18, 2020
            Resolved
            Report
            Copy
            Resolved

            I have ordered a smartphone of ₹12990 in amazon on 10th July 2020 and cancelled the product on the same date. Amazon initiated refund but it is not credited in my account.
            Refund reference number is 173422.
            Thankyou
            Jul 22, 2020
            Complaint marked as Resolved 
            I received the refund on 21 nd july 2020.thankyou.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gagan987
              Jul 18, 2020
              Report
              Copy

              DEAR SIR,
              Today as on 18th July, 2020 there are two unknown debited has been made from my SBI saving account of total Rs. 3, 248. Please verify the said deductions and respond as soon as possible. Further details are given below.

              A/c holder name : Gagan
              A/c no. :[protected]

              1st transaction (of Rs.249) : OTHPG[protected]APPLE.COM/BILL [protected]

              2nd transaction (of Rs. 2999) : OTHPG[protected]APPLE.COM/BILL [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sai Chand Maraboina
                Jul 18, 2020
                Report
                Copy

                Website: Support. [email protected]

                I did payment on 09/05/2020 5000 to reciver phonepe account. Money was debited but not credit in reciver phonepe account. Please take a complaint
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  D.Veeranna
                  Jul 18, 2020
                  Report
                  Copy

                  Address: Tekulapally.,Bhadradrikothagudem, Telangana

                  Respected sir
                  I am DVeeranna I have account in SBI tekulapally ifsc 21320.on may 13th I received a massage 4150 rupees is debited from my account without my involvement.
                  I gave complaint about this in on line.They allotted me a ticket no [protected]. And closed the complaint on 30th june.till I didn't recieved my refund.I called many time to toll free numbers they answered me that relevant documents are send to home branch.
                  I met the branch manager and asked about this.Then he answered me any documents aren't received till.
                  So I request you to please solve my problem sir
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    ishu25
                    from Mumbai, Maharashtra
                    Jul 18, 2020
                    Report
                    Copy

                    Address: Bangalore

                    Hi,

                    I have received a bill amount of rs. 57778.00 for the month of june 2020 with due date[protected].

                    I have opted for sbi card flexipay service for rs. 23791.54

                    I have contacted sbi customer care on[protected] to ask the amount that is due as i have opted for flexipay and as per the sbi team, i have paid the remaining amount of rs. 34000.

                    I see in the month of june 2020 bill, i am charged rs 2390.44 as finance charges for not paying the total due amount. When i raised request for the same, sbi team is telling it is a mistake from their end but system is not allowing to reverse the amount.

                    I wanted help in this if customer don't pay attention to the credit card transaction and bill, bank is putting their useless charges. Please help in getting my money back.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kusum Nilkanth
                      Jul 18, 2020
                      Report
                      Copy

                      Address: SBI Bank ,Tis Hazari Court,Delhi 110054

                      Received a SMS from VM-CBSSBI on 17th Jul.2020 at 5:11PM
                      +++Quote+++
                      On your request, KYC detail has been updated in account No.xxxxx844390. If not requested.please contact your branch
                      +++Unquote+++

                      I have never requested for for updation of KYC of my account
                      Pls can SBI Check and confirm who asked for KYC Updation for my account or this is a SCAM message

                      Thx & Brgds
                      Kusum Nilkanth
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        AyushChauhan
                        Jul 18, 2020
                        Report
                        Copy

                        My name is Ayush Chauhan and I had ordered Samsung Galaxy M31 (Ocean Blue, 6GB RAM, 128GB Storage) of Rupees 17, 499INR in Amazon on 07 July 2020 and after 11 July 2020 I returned this order due to personal reason. And on 11July 2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 210823 and told me to fill charge dispute form but SBI doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                        Thanks you sir
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Suresh Kosuru
                          Jul 18, 2020
                          Report
                          Copy

                          Address: Seethayyapeta(chintapaka)village

                          [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sam Kabaddi
                            Jul 18, 2020
                            Report
                            Copy

                            Address: Vpo Ganjbar dist. Panipat, Haryana pin132103

                            On 17 july2020 i sent 15000 amount to cnrb0002032 branch. Amount debited but not showing in the receiver bank.
                            My account is [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Siddhartha Chakravorty
                              Jul 18, 2020
                              Report
                              Copy

                              With reference to earlier complaint id
                              2667265 lodged by siddhartha chakraborty dated on 15 th july 2020 regarding the debit of r's 2104 from savings account no [protected]
                              No such action has been taken from sbi
                              I feel regret that no such action has been taken as i have never given in written permission for this kind of investment intermedi
                              What actually it means
                              Pls it is unauthorized and my hard earned money i want refund immediately
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pulkit Maheshwari
                                Jul 17, 2020
                                Report
                                Copy

                                Sir my father received a fraud call from phone number [protected] calling himself an employee at sbi lucknow head office. The person is asking about debit card details by telling otherwise the card will get blocked. He didn't give any information to him and ask me to file a complaint against the fraud person
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Customize Cloth
                                  Jul 17, 2020
                                  Report
                                  Copy

                                  Dear sir,
                                  my refund issued by amazon as on dated 03/07/2020 but it didnot reflected my account amazon transaction refrence number is IGAIUKWCO8 .kindly requested to you sir solve my problem my amount is 249.00 . thankyou. my sbi account number is [protected] and branch code is 12203 .
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    priya @tej
                                    Jul 17, 2020
                                    Report
                                    Copy

                                    Address: Tirupati

                                    My Name is Hari Priya and i had ordered the product Mi dual driver Headset of Rs.799 in Amazon on 26/06/2020 and i returned this order due to technical reason on 28/06/2020. On July 9th 2020 Amazon issued the amount to my card but still i didn't get the money. Amazon has sent this reference number 515722 and I've tried SBI costumer service but they are not responding to the complaint raised. so please kindly respond to this complaint. It's very urgent! My crd number is [protected]
                                    Thank you sir.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hamiltongani worker
                                      from Mumbai, Maharashtra
                                      Jul 17, 2020
                                      Report
                                      Copy

                                      Address: Hamiltonganj,Kalchini

                                      In our hamiltonganj (Ifsc-SBIN0001554) not provide the pmegp and any others goverment loan properly.many of the application are pending for this bank for loan section.poor and youth People in our area not started a own bussiness for getting bank loan.sir, my humble request to you please provide your customer government loan for see their bussiness unit and their credentials.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Akhilverma.619
                                        Jul 17, 2020
                                        Report
                                        Copy

                                        Address: Chountra mohalla tehsil and district chamba Himachal pradesh

                                        I have order an item of rs339 of order no[protected] on 29-jun-2020 and i have return it on 04-july-2020 and amazon had initiated my refund 0n 04/07/20 refund reference number 295994.But the issue is that till date the refunded amount of Rs339 had not reflected on my bank account card no last four dfigits are 7025(The same account is used for whole process i.e for purchasing and refunding).kindly solve my issue as soon as possible.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Indian Overseas Bank
                                          1
                                          (2361)
                                          Syndicate Bank
                                          1.1
                                          (755)
                                          BillDesk
                                          1
                                          (5422)