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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 248

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D
Drondave
Jun 10, 2020
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To,
The chief branch manager
State bank of india
Prernatirth branch

Subject: charge dispute "refund never processed".

Dear sir

A refund of 1099 rupees was successfully processed on 9th june 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken.

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Abhishek Chogale
    Jun 10, 2020
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    Address: 5 177 RESERVE BANK STAFF COLONY, L DILIP GUPTE ROAD, MAHIM,400016

    Refund reference no.-958157
    Order i'd[protected]
    Transaction date.-20/05/2020
    Refund value-170
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Jun 10, 2020
    Updated by Abhishek Chogale     Refund Reference No.-679162
    Order Id[protected]
    Transaction Date-23/05/2020
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      S
      Shiv Kurrey
      Jun 10, 2020
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      Address: Jagdalpur, Jagdalpur

      Mera sbi credit card no.[protected]

      Me cash refund 707.00rs.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        B
        Babudas_boy
        Jun 9, 2020
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        I have an account on sbi kendrapara branch ac no [protected].
        In this account number they enrolled the pmjjby scheme without my consent and debit 330 rupees without my consent.
        Please help me i need that refund.
        Regards
        Swarnalata d.
        +1 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          Sachintya
          Jun 7, 2020
          Resolved
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          Resolved

          I returned a product on amazon of rupees 2329 they gave me a massage that they have initiated the amount and gave me a return reference number. They told that for further details u have to gave this reference number to your bank but bank is not helping me.
          +1 photos
          Jun 10, 2020
          Complaint marked as Resolved 
          They have proceeded my amount. it was my fault
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            Avishek Gurung
            Jun 7, 2020
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            I have been getting messeges from vk-cbssbi monthy or so that my account is debited by transfer of 200 rupees which i havent made.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              K
              Karibasappa Neelagara
              Jun 7, 2020
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              Address: RBI LAYOUT BANGALORE

              Sir i have deposited 500 in rbi layout bangalore its go to verification
              +1 photos
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                A
                Advan
                Jun 7, 2020
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                Address: Drno 22-115-1/14A, Dayalnagar , pedagantyada ,vsp -530044

                My name is perla advan and i had ordered true desire tempered glass of rs.99
                True desire full body 9h tempered glass, full edge-to-edge screen protector for real me x2 pro - (Black) in amazon on[protected] and after i cancelled this order due to personal reason. And on[protected]
                Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 777449
                And told me to fill charge dispute form but state bank of india doesn't have such policy. So
                Please kindly respond to this complaint it's very urgent. My last four digits of my card number is *3162
                Thanks you sir
                +1 photos
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                  N
                  nileshravani0687
                  from Mumbai, Maharashtra
                  Jun 7, 2020
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                  Address: C/401 Parel Shivneri Chs, KASTURBA GANDHI NAGAR, D S ROAD WORLI

                  As per last discussion with rbi representative still my credit card bill amount added with 2 emi which was wrongly showing since last 5 months i had called various times to customer care but there number is not reachable most of time and since last 3 months i am fighting for double emi showing in my statement but no one taken seriously in last conversation rbi person already said your issue resolved & its not reflect in new statement than why this happen again i am totally disappointed with all answers as i went in bank also but they also reverted as its customer care activity they will take action against it we cant do anything they are not ready to take complaint also for the same.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Jul 02, 2020
                  Updated by nileshravani0687                   if you resolve my complaint than why my amount still not received to my account
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                    C
                    ChirumamillaNavya
                    Jun 6, 2020
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                    Address: Kavali, Nellore district,Zipcode:524201

                    My name is chirumamillanavya i ordered yogamat of rs.614 on purchase date 19/5/2020 and after 21/5/2020 i returned this order due to personal reasons and on 23/5/2020 amazon intiated the amazon to my card but i still didn't get the money. Amazon send this reference number "696419" and told me to fill charge dispute but sbi doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      sukhwantsingh16
                      Jun 6, 2020
                      Resolved
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                      Resolved

                      Address: Patti ( Taran tarn) punjab

                      Hi my name is sukhwant singh, i just come to know about the deduction of payments on daily basis from my account without of my knowledge.

                      Here are the details of fraud deductions:
                      19 may[protected]/-
                      20 may[protected]/
                      21 may[protected]/
                      22 may[protected]/
                      Total of 35000/-

                      I got this information from the account mini statement by atm.

                      Accnt nmbr: ending with 2945
                      Please help me i want my hardworking money back. I am very tensed about this fraud because it could happen with anyone. Please have a look on this matter. I highly appreciate for the help and resolution regarding my problem.

                      Regards
                      Sukhwant singh
                      Patti (Taran tarn) punjab
                      +1 photos
                      Jun 19, 2020
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        R
                        Rajnandini Singh
                        Jun 6, 2020
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                        Address: Haider Ali Road, Kokar, Ranchi, Jharkhand.

                        Amazon had refunded my amount of ₹278
                        To the bank but the sbi has not yet reflected the amount to my bank account. I have a refund reference #853654.
                        +1 photos
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                          J
                          Jimly v j
                          Jun 6, 2020
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                          sbi credit card not received noc

                          Address: Jayanagar

                          I had cleared the complete outstanding amount on my sbi credit card (Zero balance) and raised the request for the closer of credit card, the issue for noc and update the cibil report. When i called sbi customer care for issue noc, every time they are saying that, noc will be reached to my mailing address in 1 week. My card no [protected]
                          As of now, i did not receive such a letter or communication from their end. It became a...
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                          Navi0540
                          Jun 6, 2020
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                          refund from amazon not received in account but amazon send refund and they give refrence number to me but bank not tracking my refund

                          Address: 151203 faridkot

                          I ordered a product from amazon of rs585 on 25 may 2019, and i cancled it on 26 may 2019, but i not recived refund till now. Amazon gived me a reference no.560866 but bank not tracking my refund please help me sir.
                          Thanks...
                          +1 photos
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                          ismil
                          Jun 6, 2020
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                          Respected sir,

                          I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, to use this facility again.

                          Details of my account:
                          Full name : mr. K ismail
                          Branch code 3356
                          Ifsc : sbin0003356
                          Belthangady
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            G
                            Girish wadiwa
                            Jun 6, 2020
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                            Address: Sbi,chhoani. Branch,05999,katol road,nagpur

                            Sir
                            My sbi a/c xxxx7550, chhaoni branch code05999, katol road, nagpur, maharashtra,
                            Yasteray bank going my account deposited 5114/- then i withdrawal 1200/- idbi atm machine my sbi atm card swipe 3500/-, withdrawal no money, reverse atm withdrwal l, slip massage show unable to dispense, i went bank, office say enquiry technical problems showing, twenty fours hours credit balance 3914 /-, but again wrong balance showing 414.97
                            Please help correct balance showing i attached photo copy p book, receipt atm, help
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Jun 06, 2020
                            Updated by Girish wadiwa                             Wrong balance showing my passbook I attached photo copy p book, receipt atm
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                              C
                              Cababishek
                              Jun 6, 2020
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                              Hi
                              Sbi credit card ltd charges annual fees 3000 plus gst, without my consent. I rise the request via email but no response by bank.
                              Even customer care also not able to help due to covid-19.
                              Kinky help me

                              Ca abhishek aggarwal
                              [protected]
                              [protected]@gmail.com
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                nitinananya
                                from Delhi, Delhi
                                Jun 6, 2020
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                                Respected sir my name is poonam narang my husband work in indian railway my husband died in 15/10/2008 he has taken voluntary retirement. Vrs except 30/08/2008. My full pension credit my account till 30/08/2018. My aprail and may 2020 pension deducuct 9987 rs in my pension account bank says excess pension credit your account total recovery 622660 rs recovery my pension for 63 instalments please help me stop recovery my pension for six months for covid lockdown my full family depend on my pension
                                +2 photos
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                                  Ruksha Tamang
                                  Jun 5, 2020
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                                  Address: Bijanbari Darjeeling

                                  On 4th june 2020 rs 5000 has been deducted through fi [protected]@ csp.
                                  I want my money back because its not a small amount its a big amount.
                                  Thank you
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Nitin Sharma5
                                    Jun 5, 2020
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                                    Hi my 11990 refund not credit in my bank. But amazon give me a mail with reference no. Please help and close.
                                    +1 photos
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