Claimed

State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in

1.4

Updated: May 1, 2026

Complaints 27954

Resolved

7397

Unresolved

20557

So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI]

State Bank of India [SBI] reviews & complaints page 268

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Shyam Nagari 1 Pandharkawada, Yavatmal, Maharashtra, 445302

My name is Amey Pratap samantray and my bank account number is [protected]. i had ordered a shirt of Rs 2233 from amazon on 4 feb 2020 and after 7 feb i had returned the product due to the personal reason and on 2 march 2020 amazon initiated the amount to my account but i still didnt got the money.Amazon sent this reference number [protected] and told me to file charge dispute form but state bank doesnt help me so please kindly respond to this complaint its very urgent its already been 15 days.Thank you.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 17, 2020

Updated by ameysamantray my issue is not resolved yet

Mar 18, 2020

Updated by ameysamantray Issue is resolved thank uh

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana, 500071

I have taken the balance transfer for 60 days for 30k and got the next statement including 30k, so i called customer care, as per them whatever we used apart from Balance transfer that amount has to be paid. Same I did, now in my fresh statement, they are charging finance charges whatever i used even i am having 60 days period. Now they are saying once we take BT, if we use the card for that transaction they will charge 3.35 interest, surprisingly. if that is the case they should inform us at the time of BT.
Really worst rules and if anyone is using SBI Credit card please close the card. So many hidden charges, even customer care people also misguiding us.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500008

I haven't got my refund of rupees 1455 I tried contacting the bank and Amazon customer service but none of them seems to respond so I finally came to know about this website and came here to complain I tried every thing I can but non of it seems to work I checked this online it's not just me who is suffering but also many people contact me so I can provide u the details

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 341508

I ordered an item from flipkart and i returned it and they initiated the refund. Gave a refrence number in[protected].
Payment stucked in gateway and i still not get my refund yet branch says we havent recieved the money. I raised a complaint on c. M. S. Sbi ticket number [protected] and they replied that they have not found any detail with the refrence number from flipkart

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Haripura, Amritsar, Punjab

I was there to assist one of my knowns who were uneducated and wanted to open a salary account in sbi bank haripura, amritsar. First of all the officer named vivek bhalla was busy on his phonr got 15min. When he got free i asked him to assist us my wife was along with me ans the uneducated fellows too. He asked me to go somewhere else and open my account there. When i asked him the reason he rose up aggressively and used cheap words with me and my wife. He was almost about to hit me. He tore off the form and asked me to get out and humiliated me in front of 40-50 people.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tulasipur, Cuttack, Odisha, 753008

Amazon has initiated the refund but that is not credited to my account.
Refund for amount 240.00 has been successfully processed on[protected] but till now it is not credited. I tried to contact my home branch and bank customer care but did not get any respond. Amazon has confirmed that they have already sent the refund amount. But 7 days already passed and i did nt get my refund.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 02/03/2020 i booked a railway ticket on irctc and pay through amazon pay upi. But transaction was failed and amazon issued my refund of 263.18 rupees on that same day whose reference id[protected]. But amount did not credited in my account till now. Thereafter amazon advise me to contact sbi care but sbi told me that they cannot any help as i payment through third party application amazon. Now i want the refund amount in my account as soon as possible.

Mar 29, 2020

Complaint marked as Resolved

This company didn't take any action.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: #180 tarkhana wali gali pandusar nabha, Patiala, Punjab, 147201

Website: Amazone india pvt. Ltd.

I have purchased hp wireless keyboard from amazone website and txn no. Is #[protected] dated 03/03/2020 but i have canceled my order and cancellation no. Is #[protected] after this amazone claimed that refund is issued from amazone ref no #[protected] dated[protected] but refund is not credit in my account bank and amzne not answering me.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I facing issue with fast tag recharge. When I am trying to recharge then it's showing " Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction. "

Till now I recharged my tag 500rs approx. so I not cross 10, 000 monthly limit.
I submit issue at 28th Feb 2020 and till it's not solve.

Many times I email sent to following accounts but nobody reply.

"helpdesk.fastag",
team.[protected]@sbi.co.in
West Zone RFID,
South Zone RFID,
North Zone RFID,
"[protected]@gitechnology.in",
CM 6 SPL Projects,
fastag itsupport

I buy fasttag from JOSHI HYUNDAI MOHALI and also they are not good.

Hope they will solve issue one day.

Talwinder Jeet Singh

State Bank of India [SBI] customer support has been notified about the posted complaint.

View replies

J

josephvv91

Oct 22, 2020

Where you able to get this resolved. If yes could you please let us know how you did it.
I too am facing same issue

S

Sunil Bonde

from Delhi, Delhi

Jan 2, 2021

my vehicle no is mh19cu4453. Today i have completed KYC, but i cant recharge fasttag. following error occur "Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction."

please guide me or resolve the same.

thanks

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 301 Masum Chembers Panigate, Vadodara, Gujarat, 390001

Hi My name is arwa takiwala i am from vadodara gujarat India Having Acc in SBI Mandvi Main Branch Vadodara on 3rd/12/[protected] from my account was clonned through Atm in Mumbai and this has happen with total 16People in vadodara As per RBI gideliunes this kind of cloning that is without sharing PIN or OTP Respected bank shoul be refund within 90days but as careless SBI didnt Support Physically and not taking any kind of authority for the same .infact other bank has already Refunded the cloning but being goverment sector SBI is being Careless and not taking any authority for the same and since its more then 90days i have to knock doors over here..

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MUMBAI MAIN BRANCH Address MUMBAI SAMACHAR MARG HORNIMAN CIRCLE, FORT MUMBAI, MAHARASHTRA District: GREATER MUMBAI Pincode - 400001, Mumbai City, Maharashtra

Hello namaskar, 1 sal se phone banking new rajister band ho rakha hai, aur main apna password bhul chuka hun, phone banking new disturb maintenance mein chal raha hai 1 sal se, aur forgot password bhi maintenance mein hai, isliye main apna phone main use nahin kar pa raha hun, aur aapka sbi noqueue application bhi maintenance mein chal raha hai, jisse lambi line mein lagana padta hai, please sar solution kijiye, thank you very much, name-narender bhai, phone-[protected], [protected]@gmail.com

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 443001

Hi,
I was at sbi atm to withdraw money, but atm went offline and transaction timeout, but my money debited from account, and no money received.

My amount is 8000.

I have also given a complaint about it at my home branch and online also.

Its been 7 days, but no money received in my account.
My complaint ticket : [protected]

Look into this and give my money back.
I will be complaining to rbi, if i didn't receive money in 2-3 days.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Th.Nimai Singh H.No.217, khaidem Makha Leikai, Khaidem Heigrujam Road, 795134

The chief branch manager
State bank of India
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 1000 rupees(Rs.500 and Rs.500) was successfully processed on 12 March 2020 to my account by paytm. This amount should have been credited to my SBI account ([protected]) by now, but i have not received the refund till now.

I have confirmed with paytm and they have successfully processed the refund and they provide a reference number 75503720073038811566685

Kindly accept my request and refund my money.

Thanking you

State Bank of India [SBI] customer support has been notified about the posted complaint.

View replies

T

tiffany singh

Mar 16, 2020

Hi sir i had recharged a jio number on 16 feb. 2020 at 11:13 am ..through Google pay..the amount of rs. 100 debited but recharge not successful...
.
.i have contacted jio and google pay ..they suggested me to complain bank...for charge back

UPI transaction Id[protected]

plzzz refund me soon

tiffany singh's reply, Mar 13, 2020

My SBI Account no. is 33080528623

Branch code- SBIN0012531

A

altmaskhan032

Mar 16, 2020

I did not get my refund in my bank account which is credited by amazon through upi.

REFUND REFERENCE NUMBER[protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Near Airtel tower ,koyyalagudem(mandal), 534311

To, the cheif bank manager, koyyalagudem, branch
A refund of 515rupees was successfully processed on 07 march, 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

State Bank of India [SBI] customer support has been notified about the posted complaint.

View replies

R

Rahul Yardi sales and service

Mar 16, 2020

I have open sbifastag account in jan 20. And first credited 500, .00 and then 200 . I hav details of online transactions. But till date these amount havnt credited in my sbi fastag acc. I also sent mail 3 time to sbi. Not no action has been taken

R

Ravi Saravanan

Mar 16, 2020

Sir/Madam,
How to get the RRN number without using net banking, Because I tried to find it in my netbanking, but it does not working

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: à¤•à¥‹à¤°à¥à¤ªà¥‹à¤°à¥‡à¤Ÿ à¤¸à¥‡à¤‚à¤Ÿà¤°, à¤®à¥ˆà¤¡à¤® à¤•à¤¾à¤®à¤¾ à¤°à¥‹à¤¡, à¤®à¥à¤‚à¤¬à¤ˆ à¥ªà¥¦à¥¦ à¥¦à¥¨à¥§ à¤à¤¾à¤°à¤¤, Mumbai City, Maharashtra

Hello namaskar, sar kafi logon ke pass aaj bhi simple phone hai, bechare old type people, jinke paas aaj bhi simple phone hai, jinka guzara bhi badi mushkil se hota hai, aur vah bachade lambi line mein lage rahte hain, bankon ke chakkar kat kat kar pareshan ho jaate hain, so please sahab main chahta hun ki sbi no queue ki site chalu ki jaaye, aapki bahut meherbani ho gayi, thank you very much, name-narender...,... Call-[protected]... [protected]@gmail.com

Jun 2, 2021

Complaint marked as Resolved

Call-9389203710, [email protected]

State Bank of India [SBI] customer support has been notified about the posted complaint.

View replies

R

rangtiwary

Mar 16, 2020

Cash back rs592 by Amazon is not received in my account

K

kumar@abhi

Mar 16, 2020

Amezon payment refund but sbi bank did not credit my account.

kumar@abhi's reply, Mar 11, 2020

did not payment sbi

S

sheksom

from Powai, Maharashtra

Mar 16, 2020

Rs.295/- unauthorised multyple deduction in a single month.
Today in single day 3 times deduct the amount rs.295/[protected]. my oneday salary is rs.255/-. plese take serious.

R

Rebbavaram

Mar 16, 2020

Refund Referance #IN[protected] from AMAZON.IN RS.14979.00
ON 05/12/2019
STILL TODAY NOT YET DEPOSITED IN MY ACCOUNT

S

Saiqraja

Mar 16, 2020

Sir,
Kindly want to know detail about this investment amount debited from my account without my concern

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Sirsoli, Nagpur, Maharashtra, 441106

My account are hold to please sie my account unhold are provided me my account is saving account and my mobile number is [protected] so, please unhold my account .

Thank you,
Sir

Your customer

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: AAO GANGA ROAD MAINPURI CHAURAHA, Firozabad, Uttar Pradesh, 283135

I have purchased wagnor vxi worth rs. 448189 lac for which i have made down payment of rs. 2 lac from my hard earn money and taken car loan of only rs. 3 lac from sbi bara bazar, shikohabad, firozabad. On this loan i am paying emi of rs. 2108. At the time of loan procedure, i have not been informed by loan manager about submission of rc book to the bank. And now they have charged fine of rs. 2950 for not submitting rc book. During last 6...

Helpful

1 other people found this review helpful

1 found this helpful

Address: Madhapur, Hyderabad, Telangana, 500081

The bill generation date of sbi irctc card is on 8th of every month.
There was a pending bill of 21990/-
I have cleared the payment by paying an amount of 21991/- on 6th jan 2020, which was received by sbi on 7th jan 2020.
Which means i have cleared all pending amount and now 0.00 pending on my card.
But later they have charged and mount 3494/- saying its the interest amount on previous month pending bill.
I have told them that give explanation on this but till now they have no reply.
And always calling me to pay the bill.

State Bank of India [SBI] customer support has been notified about the posted complaint.

View replies

L

Lokendra Singh Solanki

Mar 16, 2020

Security guard at motibanglow branch dewas misbehaved with me and asked to leave the bank because I came into Capri not full pant.. is there any guideline for the consumer what they should wear or what they should not..

L

Libin@

from Bengaluru, Karnataka

Mar 16, 2020

Bank falsly deducted my account Rs 59 drs please be refund it otherwise I will quit my account

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 236/5 mayur nagar musakhedi, Indore, Madhya Pradesh, 452001

Dedication from account
Dedication of rs 295/- from my state bank of india sbi account
Dear, sir i am not in anyway a member of investment intermedi. It's is very much regretted to state that a sum of rs.295 was deducted from my state bank account on 13/03/2020 without my consent. A message from my bank was received on my registered mobile as your account debited inr total - 295/- transferred to investment intermedi.
Transaction details :- 13 march 2020
Transfer to [protected] investment intermedi - sbi mandate txn camden town tec
Please take necessary action to reverse the deduction amount immediately

State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 14, 2020

Updated by [email protected] My account details contact [protected]
AC xxxxxxxx028

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 431401

Hi,
I am located in bangalore so i am trying resolve some problem through email as they have email assigned to each branch.
It's been almost a month i am not getting response from sbi, parbhani maharashtra branch. I have sent several reminder emails still no bothering to reply on one single mail. I have home loan account with sbi and still they are treating me like this. This is totally unprofessional way to treat your customer.
Email address: sbi.[protected]@sbi.co.in

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines