Submit a Complaint
Claimed

State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in
1.4
Updated: Feb 23, 2026
Complaints 27953
Resolved
7397
Unresolved
20556
So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
State Bank of India [SBI]

State Bank of India [SBI] reviews & complaints page 268

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SSB Residency
Mar 17, 2020
Report
Copy

Address: Hyderabad, Telangana, 500071

I have taken the balance transfer for 60 days for 30k and got the next statement including 30k, so i called customer care, as per them whatever we used apart from Balance transfer that amount has to be paid. Same I did, now in my fresh statement, they are charging finance charges whatever i used even i am having 60 days period. Now they are saying once we take BT, if we use the card for that transaction they will charge 3.35 interest, surprisingly. if that is the case they should inform us at the time of BT.
Really worst rules and if anyone is using SBI Credit card please close the card. So many hidden charges, even customer care people also misguiding us.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Naveenjupally
    Mar 17, 2020
    Report
    Copy

    Address: 500008

    I haven't got my refund of rupees 1455 I tried contacting the bank and Amazon customer service but none of them seems to respond so I finally came to know about this website and came here to complain I tried every thing I can but non of it seems to work I checked this online it's not just me who is suffering but also many people contact me so I can provide u the details
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      honey96800
      Mar 17, 2020
      Report
      Copy

      Address: 341508

      I ordered an item from flipkart and i returned it and they initiated the refund. Gave a refrence number in[protected].
      Payment stucked in gateway and i still not get my refund yet branch says we havent recieved the money. I raised a complaint on c. M. S. Sbi ticket number [protected] and they replied that they have not found any detail with the refrence number from flipkart
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        [email protected]
        Mar 17, 2020
        Report
        Copy

        Address: Haripura, Amritsar, Punjab

        I was there to assist one of my knowns who were uneducated and wanted to open a salary account in sbi bank haripura, amritsar. First of all the officer named vivek bhalla was busy on his phonr got 15min. When he got free i asked him to assist us my wife was along with me ans the uneducated fellows too. He asked me to go somewhere else and open my account there. When i asked him the reason he rose up aggressively and used cheap words with me and my wife. He was almost about to hit me. He tore off the form and asked me to get out and humiliated me in front of 40-50 people.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lipika parida
          Mar 16, 2020
          Report
          Copy

          Address: Tulasipur, Cuttack, Odisha, 753008

          Amazon has initiated the refund but that is not credited to my account.
          Refund for amount 240.00 has been successfully processed on[protected] but till now it is not credited. I tried to contact my home branch and bank customer care but did not get any respond. Amazon has confirmed that they have already sent the refund amount. But 7 days already passed and i did nt get my refund.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Imdmanirul
            Mar 16, 2020
            Resolved
            Report
            Copy
            Resolved

            On 02/03/2020 i booked a railway ticket on irctc and pay through amazon pay upi. But transaction was failed and amazon issued my refund of 263.18 rupees on that same day whose reference id[protected]. But amount did not credited in my account till now. Thereafter amazon advise me to contact sbi care but sbi told me that they cannot any help as i payment through third party application amazon. Now i want the refund amount in my account as soon as possible.
            Mar 29, 2020
            Complaint marked as Resolved 
            This company didn't take any action.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gurdeep@8113
              Mar 16, 2020
              Report
              Copy

              Address: #180 tarkhana wali gali pandusar nabha, Patiala, Punjab, 147201
              Website: Amazone india pvt. Ltd.

              I have purchased hp wireless keyboard from amazone website and txn no. Is #[protected] dated 03/03/2020 but i have canceled my order and cancellation no. Is #[protected] after this amazone claimed that refund is issued from amazone ref no #[protected] dated[protected] but refund is not credit in my account bank and amzne not answering me.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                talwindergur
                Mar 16, 2020
                Report
                Copy

                I facing issue with fast tag recharge. When I am trying to recharge then it's showing " Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction. "

                Till now I recharged my tag 500rs approx. so I not cross 10, 000 monthly limit.
                I submit issue at 28th Feb 2020 and till it's not solve.

                Many times I email sent to following accounts but nobody reply.

                "helpdesk.fastag",
                team.[protected]@sbi.co.in
                West Zone RFID,
                South Zone RFID,
                North Zone RFID,
                "[protected]@gitechnology.in",
                CM 6 SPL Projects,
                fastag itsupport

                I buy fasttag from JOSHI HYUNDAI MOHALI and also they are not good.

                Hope they will solve issue one day.

                Talwinder Jeet Singh
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                View replies
                Where you able to get this resolved. If yes could you please let us know how you did it.
                I too am facing same issue
                Reply
                my vehicle no is mh19cu4453. Today i have completed KYC, but i cant recharge fasttag. following error occur "Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction."

                please guide me or resolve the same.

                thanks
                Reply
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arwa Takiwala
                  Mar 16, 2020
                  Report
                  Copy

                  Address: 301 Masum Chembers Panigate, Vadodara, Gujarat, 390001

                  Hi My name is arwa takiwala i am from vadodara gujarat India Having Acc in SBI Mandvi Main Branch Vadodara on 3rd/12/[protected] from my account was clonned through Atm in Mumbai and this has happen with total 16People in vadodara As per RBI gideliunes this kind of cloning that is without sharing PIN or OTP Respected bank shoul be refund within 90days but as careless SBI didnt Support Physically and not taking any kind of authority for the same .infact other bank has already Refunded the cloning but being goverment sector SBI is being Careless and not taking any authority for the same and since its more then 90days i have to knock doors over here..
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    narender bhai
                    Mar 16, 2020
                    Report
                    Copy

                    Address: MUMBAI MAIN BRANCH Address MUMBAI SAMACHAR MARG HORNIMAN CIRCLE, FORT MUMBAI, MAHARASHTRA District: GREATER MUMBAI Pincode - 400001, Mumbai City, Maharashtra

                    Hello namaskar, 1 sal se phone banking new rajister band ho rakha hai, aur main apna password bhul chuka hun, phone banking new disturb maintenance mein chal raha hai 1 sal se, aur forgot password bhi maintenance mein hai, isliye main apna phone main use nahin kar pa raha hun, aur aapka sbi noqueue application bhi maintenance mein chal raha hai, jisse lambi line mein lagana padta hai, please sar solution kijiye, thank you very much, name-narender bhai, phone-[protected], [protected]@gmail.com
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      [email protected]
                      from Pune, Maharashtra
                      Mar 16, 2020
                      Report
                      Copy

                      Address: 443001

                      Hi,
                      I was at sbi atm to withdraw money, but atm went offline and transaction timeout, but my money debited from account, and no money received.

                      My amount is 8000.

                      I have also given a complaint about it at my home branch and online also.

                      Its been 7 days, but no money received in my account.
                      My complaint ticket : [protected]

                      Look into this and give my money back.
                      I will be complaining to rbi, if i didn't receive money in 2-3 days.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Thoudam Suraj
                        Mar 15, 2020
                        Report
                        Copy

                        Address: Th.Nimai Singh H.No.217, khaidem Makha Leikai, Khaidem Heigrujam Road, 795134

                        The chief branch manager
                        State bank of India
                        Main branch

                        Subject: charge dispute "refund not processed"

                        Dear sir

                        A refund of 1000 rupees(Rs.500 and Rs.500) was successfully processed on 12 March 2020 to my account by paytm. This amount should have been credited to my SBI account ([protected]) by now, but i have not received the refund till now.

                        I have confirmed with paytm and they have successfully processed the refund and they provide a reference number 75503720073038811566685

                        Kindly accept my request and refund my money.

                        Thanking you
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        View replies
                        Hi sir i had recharged a jio number on 16 feb. 2020 at 11:13 am ..through Google pay..the amount of rs. 100 debited but recharge not successful...
                        .
                        .i have contacted jio and google pay ..they suggested me to complain bank...for charge back

                        UPI transaction Id[protected]

                        plzzz refund me soon
                        Reply
                        tiffany singh's reply, Mar 13, 2020
                        My SBI Account no. is 33080528623

                        Branch code- SBIN0012531
                        I did not get my refund in my bank account which is credited by amazon through upi.

                        REFUND REFERENCE NUMBER[protected]
                        Reply
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Arjun Tottaramudi
                          Mar 15, 2020
                          Report
                          Copy

                          Address: Near Airtel tower ,koyyalagudem(mandal), 534311

                          To, the cheif bank manager, koyyalagudem, branch
                          A refund of 515rupees was successfully processed on 07 march, 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                          I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                          I have confirmed with amazon and they have successfully processed the refund

                          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          View replies
                          I have open sbifastag account in jan 20. And first credited 500, .00 and then 200 . I hav details of online transactions. But till date these amount havnt credited in my sbi fastag acc. I also sent mail 3 time to sbi. Not no action has been taken
                          Reply
                          Sir/Madam,
                          How to get the RRN number without using net banking, Because I tried to find it in my netbanking, but it does not working
                          Reply
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            narender bhai
                            Mar 15, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: कोर्पोरेट सेंटर, मैडम कामा रोड, मुंबई ४०० ०२१ भारत, Mumbai City, Maharashtra

                            Hello namaskar, sar kafi logon ke pass aaj bhi simple phone hai, bechare old type people, jinke paas aaj bhi simple phone hai, jinka guzara bhi badi mushkil se hota hai, aur vah bachade lambi line mein lage rahte hain, bankon ke chakkar kat kat kar pareshan ho jaate hain, so please sahab main chahta hun ki sbi no queue ki site chalu ki jaaye, aapki bahut meherbani ho gayi, thank you very much, name-narender...,... Call-[protected]... [protected]@gmail.com
                            Jun 2, 2021
                            Complaint marked as Resolved 
                            Call-9389203710, [email protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            View replies
                            Cash back rs592 by Amazon is not received in my account
                            Reply
                            Amezon payment refund but sbi bank did not credit my account.
                            Reply
                            kumar@abhi's reply, Mar 11, 2020
                            did not payment sbi
                            Rs.295/- unauthorised multyple deduction in a single month.
                            Today in single day 3 times deduct the amount rs.295/[protected]. my oneday salary is rs.255/-. plese take serious.
                            Reply
                            Refund Referance #IN[protected] from AMAZON.IN RS.14979.00
                            ON 05/12/2019
                            STILL TODAY NOT YET DEPOSITED IN MY ACCOUNT
                            Reply
                            Sir,
                            Kindly want to know detail about this investment amount debited from my account without my concern
                            Reply
                            Helpful
                            Found this helpful?
                            5 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shubham Gharde
                              Mar 15, 2020
                              Report
                              Copy

                              Address: Sirsoli, Nagpur, Maharashtra, 441106

                              My account are hold to please sie my account unhold are provided me my account is saving account and my mobile number is [protected] so, please unhold my account .

                              Thank you,
                              Sir

                              Your customer
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sanju baghel
                                Mar 15, 2020
                                Report
                                Copy

                                wrongly charged by sbi on my car loan

                                Address: AAO GANGA ROAD MAINPURI CHAURAHA, Firozabad, Uttar Pradesh, 283135

                                I have purchased wagnor vxi worth rs. 448189 lac for which i have made down payment of rs. 2 lac from my hard earn money and taken car loan of only rs. 3 lac from sbi bara bazar, shikohabad, firozabad. On this loan i am paying emi of rs. 2108. At the time of loan procedure, i have not been informed by loan manager about submission of rc book to the bank. And now they have charged fine of rs. 2950 for not submitting rc book. During last 6...
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                3 Comments
                                Report
                                Copy
                                P
                                parandama
                                Mar 15, 2020
                                Report
                                Copy

                                Address: Madhapur, Hyderabad, Telangana, 500081

                                The bill generation date of sbi irctc card is on 8th of every month.
                                There was a pending bill of 21990/-
                                I have cleared the payment by paying an amount of 21991/- on 6th jan 2020, which was received by sbi on 7th jan 2020.
                                Which means i have cleared all pending amount and now 0.00 pending on my card.
                                But later they have charged and mount 3494/- saying its the interest amount on previous month pending bill.
                                I have told them that give explanation on this but till now they have no reply.
                                And always calling me to pay the bill.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                View replies
                                Security guard at motibanglow branch dewas misbehaved with me and asked to leave the bank because I came into Capri not full pant.. is there any guideline for the consumer what they should wear or what they should not..
                                Reply
                                Bank falsly deducted my account Rs 59 drs please be refund it otherwise I will quit my account
                                Reply
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  [email protected]
                                  from Powai, Maharashtra
                                  Mar 14, 2020
                                  Report
                                  Copy

                                  Address: 236/5 mayur nagar musakhedi, Indore, Madhya Pradesh, 452001

                                  Dedication from account
                                  Dedication of rs 295/- from my state bank of india sbi account
                                  Dear, sir i am not in anyway a member of investment intermedi. It's is very much regretted to state that a sum of rs.295 was deducted from my state bank account on 13/03/2020 without my consent. A message from my bank was received on my registered mobile as your account debited inr total - 295/- transferred to investment intermedi.
                                  Transaction details :- 13 march 2020
                                  Transfer to [protected] investment intermedi - sbi mandate txn camden town tec
                                  Please take necessary action to reverse the deduction amount immediately
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Mar 14, 2020
                                  Updated by [email protected]                                   My account details contact [protected]
                                  AC xxxxxxxx028
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    O
                                    outlier
                                    from Hyderabad, Telangana
                                    Mar 14, 2020
                                    Report
                                    Copy

                                    Address: 431401

                                    Hi,
                                    I am located in bangalore so i am trying resolve some problem through email as they have email assigned to each branch.
                                    It's been almost a month i am not getting response from sbi, parbhani maharashtra branch. I have sent several reminder emails still no bothering to reply on one single mail. I have home loan account with sbi and still they are treating me like this. This is totally unprofessional way to treat your customer.
                                    Email address: sbi.[protected]@sbi.co.in
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Samar Debnath
                                      Mar 14, 2020
                                      Report
                                      Copy

                                      csh wdl

                                      Address: Noagaon, Kamalpur, 799285

                                      My account was debited csh 17000 what is this i tried to atm withdraw 17000 the rupes could not get but debited for my account then revirse atm withdrawal creadited to my account 17000 but then csh wdl debited 17000 where is my 17000 rupees, plz tell me that what is csh wdl and plz help my 17000 rupees was debited where it was i could not get the rs...
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      1 Comment
                                      Report
                                      Copy

                                      Related businesses

                                      UCO Bank
                                      1
                                      (947)
                                      Federal Bank
                                      3.2
                                      (517)
                                      Mobikwik
                                      1
                                      (7162)