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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 269

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A
akshay sambyal
from Powai, Maharashtra
Mar 12, 2020
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account freeze without notifying or any update

Address: (CRPF Jharoda Kalan ), New Delhi, Delhi, 110072

Hello sir/madam,

My sbi bank account has been freeze without any update or notifying me. I called customer care several times and they were just transferring to different departments with any information. I wasted hours to know why my account is been freeze/blocked.
I also sent email to customer care about this and all they did was sending me the back branch details which are of no use. From last week i am facing this...
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Rishabh Raj Srivastava
Mar 12, 2020
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Hello sir,
Hello sir/mam,
This is to bring to your kind information that one of my past colleague zeyad khan has some credit debt from your bank and one of your recovery agent (Saurabh dubey - [protected]) called me and started harassing me regarding the same. He has pulled out all my family details (Contact numbers and address of my family members) and was threatening me that he would call my family if i do not pay or make zeyad to clear his debts. I do not even have account in your bank and i am not even in touch with zeyad.
Kindly provide me the clause or reference under which i am being made accountable for his debt... Also, next time if i receive any call from your side threatening me to involve my family members, i would first be contacting banking ombudsman and also put an rti query regarding the actual procedure for recovery of debit card dues.

Regards
Rishabh raj srivastava
[protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    J
    Jetti Dinesh
    Mar 12, 2020
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    Address: Nallacheruvu 25 th lane Guntur, Guntur, Andhra Pradesh, 522003

    I ordered an item the money has been credited via upi but amount not reflected, but they are saying

    The refund has been successfully processed on 2 march, 2020.

    Here is the refund reference number (Processor trace id) for this order: [protected]

    The amount has been not credited into my account

    Please credit the amount to my account
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      D
      Darpan2304
      Mar 11, 2020
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      Address: Plot no. 43, Shiv Datta nagar, Jalgaon, Maharashtra, 425201

      My name is Darpan Budukule and I had ordered As-it-Is whey protein isolate of RS.1399 in Amazon on[protected] and on[protected] I cancelled this order due to personal reason. And on[protected]
      Amazon initiated the amount to my account but I still didn't get the money. Amazon sent this reference number #[protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
      please kindly respond to this complaint it's very urgent.
      Thanks you sir
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        A
        Asutosh samal
        Mar 11, 2020
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        Address: Mill Street , borigumma, Koraput, Odisha, 764056

        My name is asutosh samal and my sister had ordered (Product) of rs. 540/- in flipkart on date 8-dec-2019 and after dt 12-dec-2019, i returned this order due to personal reason. And on date 13-dec-2019 flipkart initiated refund amount to my account but i still didn't get the money. Flipkart sent this reference number (Nft[protected]gn00061) and told me to complain at bank (Sbi, borigumma) but they did not respond me. So please kindly respond to this complaint it's very urgent. My account number is ([protected])
        Thanks you sir
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          V
          Vikas Kankariya
          from Bengaluru, Karnataka
          Mar 10, 2020
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          This is with regards to my SBI Credit card payment, I had a failed transaction reported in the month of January 2019 with following complaint no. C-1433A2486231 and R-1433A2837438. But till date no action is been taken and they are being charging me late payment fee to my credit card till date.

          Further, I have been trying to get it thru telephone conversation but no one is responding and looking in to it.

          My details of SBI credit card is [protected] and the amounts are Rs.1904 and Rs. 1904. the detail statement is attached.

          I request you to kindly check this matter and escalate it to the earliest.
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            P
            Pramoda Kumar Patro
            from Powai, Maharashtra
            Mar 10, 2020
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            Address: 9437279826, Khordha, Odisha

            I have submitted my cheque for three times. Ibut my cheques were returned thrice. I had contacted the branch manager, sbi, forest park bhubaneswar but they did not help and were very rude asking me why we're we going for hdfc bank fixed deposit instead of sbi.. Now i am in a situation where i cannot plan my investment as my money is stuck in sbi bank. I am being mentally harassed by such attitude of the bank towards its customer
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              K
              karthikm92
              from Delhi, Delhi
              Mar 10, 2020
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              I have made payment of 38000 to credit card of sbi

              Transaction date : 02/03/2020

              Upi reference no:[protected]
              Payment gateway no:[protected]
              Transaction id: rhd[protected]

              I request to provide solution at earliest. As per rbi mandate upi payment should settlement should happen immediately. Since more than a week, am not getting proper response from sbi side. Keep on following may i proceed creating grievance with rbi to get solution.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Mar 10, 2020
              Updated by karthikm92
              card number : [protected]
              Verified Support
              Mar 11, 2020
              State Bank of India [SBI] Customer Care's response
              Dear Customer, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 292983.
              Mar 16, 2020
              Updated by karthikm92
              i have raised concern still it is not resolved yet
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                A
                A SureshBabu
                from Powai, Maharashtra
                Mar 10, 2020
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                Address: Nagari Street Srikalahasthi, Chittoor, Andhra Pradesh

                I a. Suresh babu sbi account holder in sbi kovanur branch srikalahasti, chittoor district, a. P on 6th march at 12.16 p. M i had draw rs 25000 from sbi atm branch nagari street. But i received only rs 22500 (Rs 500×45) only from atm mechine. But in my account debited 25000 rupees.in mini statement is also seen also debited25000 rupees. I request you abjust remaining rs2500 in to my account.
                Thanking you sir
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                  R
                  rv laddha
                  Mar 9, 2020
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                  Address: kataria automobiles pvt ltd opp cosmoplex cinema kalavad road mota mova rajkot, Rajkot, Gujarat, 360051

                  Dear sir\ma"am
                  I have used your credit card from last 1 year or more and already many time i was submit my complain about your financial late fee overlimit and other charge but still not solve my complain.

                  I already have one credit card of hdfc bank but one day your sales team visit in my palace and handover your credit card to me by using this world that it was totally free and on this behalf i was agree to use this but now i see that it was debit by 10885/-rs o[censored]nnecessary charges in only four month. So pls tell that how can i pay this amount??
                  Can i consider this as a fraud by sbi team and submit a request to rbi about this issue??

                  I am a middle class salaried employee in private sector and don;t have enough money to pay this type of charges so pls help and revoke your charges`
                  Detail
                  Date detail amount
                  16-11-19 finance charge 2238.51
                  16-11-19 igst @ 18% 402.93
                  16-12-19 finance charge 956.22
                  16-12-19 igst @ 18% 172.12
                  9/1/2020 overlimit fee 500
                  16-1-20 interest emi 292.87
                  16-1-20 finance charge 546.68
                  16-1-20 igst @ 18% 241.12
                  21-12-19 convert this to flexipay 2918.72
                  17-1-20 overlimit fee 500
                  8/2/2020 late payment 800
                  16-2-20 interest emi 245.47
                  16-2-20 finance charge 552.71
                  16-2-20 pnl charge to loan 119.47
                  16-2-20 igst @ 18% 399.16
                  Total 10885.98

                  Card no. [protected]
                  Name _ ravi kumar laddha
                  Mob no._ [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    I
                    Iftkhar Haider
                    Mar 9, 2020
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                    debit card don't come my address

                    I had availed the delivery of sbi atm debit card via e-services. But still not received at home address. Please find the details as per the consignment tracking window shows. I received message your sbi debit card ending with 4278 dispatched on 23012020 thru speed post no. Ja[protected]in. Please follow instructions on welcome letter to generate your pin...
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                    R
                    Rajchhaya
                    Mar 9, 2020
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                    Address: Post office chaouraha jawahar road mungaoli distt.Ashoknagar mp, Ashoknagar, Madhya Pradesh, 473443

                    Sbi kiosk branch mungaoli distt. Ashok nagar m. P. Pin 473443 locked in working day i visit many time in this branch but all time it is locked i have sbi account in this branch i faced many problem related to transaction and other public also faced many problems related to transaction. Please consult authority takes legal action on kiosk operator this problem shown regularly
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    I have not received my ATM in my delivery address tracking ID JA[protected]IN information is not updated in last 19 day
                    I have an current account M/S tarsem lal baur singh ([protected]) in SBI branch new grain market sangrur(148001). for some reasons my ac is shown restricted. 2.5
                    SBI wants to improve the transactions for zero balance accounts. It is very difficult while using zero balance accounts in Sbi. In other banks they provide more transactions for customers. Sbi has only four transactions per month. Please improve transactions for zero balance accounts.
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                      M
                      Madan228
                      Mar 9, 2020
                      Resolved
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                      Resolved

                      Address: A-206, Plot No. 112-113, Bhoom Sagari, Sector-22 Kamothe, 410206

                      I was having a sbi credit card no. [protected], i was paid all the outstanding dues. But my cibil score is continuously running in negative growth. I have applied for credit cards but applications are rejected due to low cibil score. Therefore, you are requested to look in to the matter and solve my problems. If this information is not pertain to you, please transfer/forward it to concerned unit/officer.

                      Thanks

                      Madan mohan meena,
                      Inspector (Gst)
                      Contact no. [protected]
                      Apr 12, 2020
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 11, 2020
                      State Bank of India [SBI] Customer Care's response
                      Dear Customer, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                      I completed a payment of 200 through upi to my college but it shows faid but my money got deducted .

                      sbi credit card regarding - Comment #3659357 - Image #0
                      sbi credit card regarding - Comment #3659357 - Image #1
                      For debit of 295
                      For debit of 295 rs.
                      Respected sir
                      I have account in sbi.ac no:-[protected]
                      My mobile no.:- [protected]
                      Pls tell me why 295 rs. Have been debited in investment intermedi
                      Kindly refund the money. And block it immediately

                      With regard
                      Prasanth

                      sbi credit card regarding - Comment #3659650 - Image #0
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                        P
                        Payliya
                        Mar 9, 2020
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                        To the chief branch manager

                        Dear sir

                        A refund of 8796 rupees was successfully processed on 27 february 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number
                        (In[protected]) but nobody has replied or resolved the problem. No action is being taken

                        I have confirmed with amazon and they have successfully processed the refund

                        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                        Thanks you
                        Sandeep kumar
                        Mo.[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        My account ([protected]) has been debitted with Rs.147.50 last week and again today they debited with RS. 147.50 from State Bank of India bank .
                        please help me to
                        refund my money back.
                        . Always they keep on debiting the amount from my account . Then what's the reason in depositing in Banks .
                        So please refund my money back .

                        Thank you .
                        Sbi net banking me tochnical probluam aa rhi hai kya kare btao
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                          T
                          timothykbs
                          from Hyderabad, Telangana
                          Mar 9, 2020
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                          Hi all,

                          Sbi card full and final settlement fraud alarm.

                          Card number-[protected]

                          Nowadays sbicard settlement team agree the some x amount once you payed the mutual agreed amount for settlement they will treat as outstanding amount paid next month onwards you will get the bill statement with dues don't trust the sbi card full and final settlemen.
                          You will be in trouble later.

                          After try to contact the settlement team who agreed the settlement amount they will not respond.

                          If you try to contact customercare
                          No solution be careful before going to settlement.
                          I sent all the settlement mails which are from sbicard.com to [protected]@sbicard.com

                          [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Mar 11, 2020
                          Updated by timothykbs
                          This is SBI CARD settlement issue
                          I am waiting for the settlement soft copy. I paid settlement amount jan 25
                          Please solve my problem asap.
                          Customercare not respond properly I send multiple emails to [protected]@sbicard.com
                          with the proof of settlement email attachments.
                          Verified Support
                          Mar 11, 2020
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                          Mar 16, 2020
                          Updated by timothykbs
                          Not solved my issues now 52 days crossed after paid my settlement amount.

                          I sent multiple emails to [protected]@sbicard.com no response

                          I am looking for settlement soft copy.
                          Please solve my issue asap.

                          Before payment the settlement team said once payment done we will sent settlement soft copy immediately, but after payment no response.

                          Guys whoever planning to settle SBI CARD be careful. Don't trust them.
                          Mar 27, 2020
                          Updated by timothykbs
                          SBI CARD worst service. I Settled my sbicard but they are sending messages pay outstanding amount.

                          I send multiple mails to sbi card customer care no response, I called settlement team no response, bank team no response

                          If you trust bank Team or settlement team
                          You will be in trouble

                          I paid card settlement amount 90 days back
                          But the bank Team again asking to pay outstanding amount.
                          Refund RS.999 add to bank
                          Deviltamizha's reply, Mar 3, 2020
                          Your refund for the order 404-0441213-4902740 of Rs.999.00 has been processed successfully on 2020-02-23. The amount should reflect in your account by 2020-02-27.

                          The Refund Reference Number for the transaction is 005421216471.

                          In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number.
                          An SI has been set up without my knowledge and an amount of Rs. 3000 deducted on 03.03.2020
                          Collection agencies harassing me and my family very badly. They are using abusive language and dirty words. Please help me out from this harassment.
                          I am receiving call from these numbers[protected] and [protected].
                          Kindly save my life otherwise i will do suicide. My contact no [protected].

                          regards,
                          Hari Om
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                            Burn Blank Page
                            Mar 8, 2020
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                            Dear sir/madam,
                            This is to inform the incident at sbi atm of branch faizabad, (Kaushalpuri).
                            The security guard was firstly not present and then he came telling that the timing was over at 8 p. M. And to make a transaction quickly.
                            I was second in queue and then he told me to move back because a known person came in queue.
                            The earlier person had not even completed the transaction and he started forcing me to take out card as the time was less. Although he offered plenty time to his known guy and even talked to him.
                            I have been doing transactions since i was a kid and he was interrupting me unnecessarily and putting pressure on me as if i was doing it for first time.
                            He didn't even mind his language and used words like ' chalo niklo', 'pehli baar nhi kr the phir bhi galat ho gya tumse' and such words in harsh and disrespectful tone.
                            His behaviour was unacceptable. A bank service provider, be it government or private... Doesn't have the right to intervene any individuals privacy... Law and order should be maintained to make good relationship with customers.
                            Sbi may be largest bank but things like this don't show the values of banking at all.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Yogesh3012
                              Mar 8, 2020
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                              Address: AMRIT VIHAR, BURARI, New Delhi, Delhi, 110084

                              I have a jan dhan account in sbi and it has been closed. I don't know what is the reason. I received the msg of irregular balance.
                              "your cc/od ac xxxxx164095 irregular by inr 3.70. Please contact branch manager. Ignore if paid."
                              I have received this message three time and after that my account has been closed.
                              "dear customer, your ac no. Xxxxx164095 has been closed and delinked with aadhaar number."
                              Pls help
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Pvd 570
                                Mar 7, 2020
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                                Address: Sbi freeganj branch, ujjain, m.p., Ujjain, Madhya Pradesh

                                I received two messages saying that 5 thousand ruppes had been deducted from my account. But in fact about 15 thousand rupees have been deducted according to the chamge in available balance overall.
                                There is no name of recipient or to whom the mony is tranferrred.
                                I got these smses after receiving calls from different people in my contact list.

                                I have no credit or debit card, dont use net banking. Only monthly tranfer to an investment firm, which also recives just one thousand.

                                Earlier i had received an sms about transfer to the same inveatment firm. Later when members of my family called, i got smses showing this deduction. I said 5 but reduced a greater amount. Please look into my account and
                                Block and refundd the unauthorised transfer.
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                                  R
                                  raju kothara
                                  Mar 7, 2020
                                  Aug 2, 2023
                                  This thread was updated on Aug 2, 2023
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                                  cas corr pr chq reversal of withdrawal by cheque

                                  Address: Hyderabad, Telangana, 502032

                                  I had given a cheque of sbi to my home loan bank (Non sbi).
                                  At first the cheque is cleared and the amount is debited from my account and after some time i got a message stating the cheque is dishonoured and it charged 177.00 and later another message from sbi stating your account is credited with cas corr pr chq reversal of withdrawl by cheque.
                                  I dont understand what is all this for.
                                  I had enough funds in my account.br...
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                                  masafi
                                  Mar 7, 2020
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                                  Dear sir, my saving account in your sales tax branch, 14 beliaghata,, kolkata 700015, one person called over the phone representing as sbi officer to update our atm card. He has inside information and i was trapped. This man told his name dinesh uppadhya, phone:[protected]. As per your sms, a total of rs. 30, 400 was withdrawn — rs.7599 x 4 times.
                                  Iam from kolkata but now i am at bangalore. So i can not come to your branch. Last four digits of my card is 8537.. Bina datta, address: e 15/7 purbasha housing estate, kolkata, 700054. Please do the needful.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Mar 07, 2020
                                  Updated by masafi
                                  You may please call me at [protected]
                                  Mar 07, 2020
                                  Updated by masafi
                                  please guide me next step so that I may get refund
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