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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 272

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Z
Zeeshanya
Feb 29, 2020
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Address: Chennai, Tamil Nadu, 600042

I had delayed on my credit card payment to the bank and i started getting calls for recovery. I had promised to clear payments on 29th feb, however, since 29th feb is a bank holiday cash payments cannot be done. While asking the agent for sometime, they have threatened by wife with consequences if the payment is not done on the said date. When i told her to ignore the agents, the agents started call my friends and colleagues about this concern. On call they mentioned they will harass my wife and keep calling my family. When i requested them to stop they said if the payment is not done in 10 mins they will teach me a lesson. I have screenshots documenting the same and can be shared, the agents name is gautam and his mobile number is [protected]. The agent refuses to disclose further details of his employer when i told him that i will escalate the case
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Senrakesh
    Feb 29, 2020
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    Address: SBI, Sikh Regimental Centre, Ramgarh Cantt, Ramgarh, Jharkhand

    I took 3, 50000 personal loan from sbi in 2016, i hv paid all emi time to time but sbi charged me fine arr adjustment and cuttedfine every month unauthorisly. I tried to contact branch manager and i called him through sbi samadhan app but the number given by samadhan app is not the branch manager which i actually need when i talk to them and ask for the correct branch manager no they deny and refused to give. I really disappointed 😔 for this behavior. When we paid all the interest and charges they at least need to focus us but they don't. If they are not reply me then i filed a petition on sbi.
    My contact no is [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Feb 29, 2020
    Updated by Senrakesh
    One things I want to add that is when RBI decrease rate of interest percentage of all loans bank did not auto update that which they should be but they cutted an authorized fine from my salary account. It's my appeal that at first refund my all money which you cutted with the tag level of fine and decrease my loan interest rate and adjust my money and refund all as soon as possible before I take this matter in front of media.
    Feb 29, 2020
    Updated by Senrakesh
    RBI set 10.55 rate of interest for personal loan from 01 Jan 2020 but my current percentage is 11.15 decrease my rate of interest as the new rate update from RBI. Please follow the rules and decorum of Indian constitution 🙏
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      Pulkit Parnami
      Feb 28, 2020
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      Address: Jaipur, Rajasthan, 302004

      I have issued cheque for the payment to mutual fund dealer first amount got deducted from account, and later after some time amount reverted to the account with message "cas corr pr chq reversal" with charges cuting. Its a very embarrassing situation, why it had happened even though having sufficient balance in bank. Even after calling to customer care they don't have any information. Asked us to visit branch. Now i have to take one day leave to visit branch to resolve this issue otherwise sbi please try to understand this situation before rejecting such payment. At least call your customer and discuss if you see any issue.

      And its been 2 weeks i have opened account but still not getting my passbook as whenever i go to branch they say me to visit branch after two days.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Sadhankr
        Feb 28, 2020
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        Dear sir

        I had ordered products from amazon on 20th feb but due to late delivery time, i had to cancel that order on 22nd feb. But till now the amount not credited on my bank account. I have already talked to amazon customer service executive many times and they are saying the respective amount already credited on my bank account and they provide me this refund reference # 241862

        Regards
        Sadhan
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          H
          Harshitha.i2696
          from Guntur, Andhra Pradesh
          Feb 28, 2020
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          Address: Hyderabad, Telangana

          Just now in my account 147.5 rs is debited with the name called silver global. I haven't ordered anything from net neither k haven't used my card. I donno why it is being debited.! I want u people to take strict action towards this stupid sbi people.! I dont know always in my account only why it is being debited.! I really need help.! 147.5 rs i want credit iny account immediately
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Yes why this bank is so cruel to ordinary people.its not good at all.
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            N
            Nitish8254
            Feb 28, 2020
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            Address: Giridih, Jharkhand

            Sir
            I am gudiya kumari having my saving account at sbi suriya my account is linked with aadhar but not linked with npci so my scholarship from jharkhand government is pending please help me this regard
            #personel details#
            Gudiya kumari
            Account no. [protected]
            Branch suriya
            Branch code 03011
            Adhar no.[protected]
            I am facing a lots of problems regarding it and visited bank several times but they don't respond my problem i facing this issue since one year
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              P
              pankaj110041
              Feb 28, 2020
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              Address: 61-A shiv ram park nangloi delhi-110041, New Delhi, Delhi, 110041

              Dear sir,

              I would like to inform you that i m sbi credit card holder from last 6 months now i have cleared all the dues and close this card through customer care. But i did not get any confirmation regarding card closing so i just request you that kindly share the noc as per request.

              Card holder name:- pankaj
              Card no - [protected]
              Mobile no :- [protected]

              Regards
              Pankaj parashar
              Yogesh
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                reemapatel
                Feb 28, 2020
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                Address: f-104 cgps, coast guard public school dalwada, Daman, Daman and Diu, 369210

                Call received from no [protected] and said calling bank manager i asked which bank he said don't you know abt your account and then again i asked he used abused language nd used abused word to me and said bad word to me
                Its shows some bank fraud no so i am complaining this to resolve n catch this follow and stop such phone fraud crime and stop such nonsense in social
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  L
                  loshiniommi
                  Feb 27, 2020
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                  Address: 530007

                  Hi,

                  I want to complaint regarding State bank of india credit card.

                  This is what below I wrote to state bank of india but no response yet.

                  I took a loan encashment on this card for Rs.1, 22, 000/- on 01/08/2020 and I wanted to close the loan in January 2020, so I made a payment on

                  05/01/2020
                  1, 15, 000
                  PAYNET PMT REC
                  PAYMENT RECEIVED[protected]RSBI[protected]

                  So i contacted State bank of India credit cards customer service and said for the foreclosure of loan and i was informed to make Rs.2, 000/- more to close the loan which i did on

                  16/01/2020,
                  2, 000
                  PAYNET PMT REC
                  PAYMENT RECEIVED[protected]RSBI[protected]

                  when statement was generated in January the information was like this below:

                  Previous Balance (Rs.)
                  1, 39, 866.99
                  Purchases/Other Debits (Rs.)
                  2, 690.38
                  Payment/Reversals Other Credit (Rs.)
                  1, 42, 868
                  Total Outstanding(Rs.)
                  -311

                  I was in credit balance. But when I received February statement 2020 i can see that there is a balance outstanding. So when I checked the statement I can see that the loan account is not closed.

                  Previous Balance (Rs.)
                  -310.63
                  Purchases/Other Debits (Rs.)
                  3, 584.33
                  Payment/Reversals Other Credit (Rs.)
                  623.37
                  Total Outstanding(Rs.)
                  2, 650

                  I called customer services on 24/02/2020 one lady informed me that I didn't make a payment in full and said I paid less of Rs.1, 000/-, I said if i am able to make a payment of Rs.1, 17, 000 then why there will be an issue for me to make a payment of Rs1, 18, 000.I told them that whatever the amount was asked me to pay in January I paid if the loan account is not closed then how can that be my problem and If I raised a request of foreclosure and if you didnt receive payment in full then atleast you guys could have called me, i could have made that payment.

                  I told her that you people should tell me the exact amount or the approximate amount, I could have made an excess payment but you guys should not blame and penalize for the mistake that you guys did. Now my loan account is not closed and I was charged EMI for January and February. I already raised a compalint regarding this foreclosure issue but no supervisor called me as promised and closed my complaint saying declined. they should take my concern first.

                  I am calling so many times to speak to supervisor and I am not getting thru at all. everyone is placing my call on hold and it was taking like more than 20 minutes and the call is getting disconnected. The other day I was on call for 3 hrs continuously calling but again the calls are getting got disconnected or either the supervisor is busy all the time.

                  I am really pissed off with the service you guys gave me. Now I want to close my account once everything is solved

                  I will not make a payment if the complaint is not solved.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Did they resolve the complaint or not?
                  loshiniommi's [Complaint's author] reply, Aug 29, 2020
                  No they didn't resolve my query. Everytime one executive was contacting me I was explaining everything again they are giving me same resolution. No one was checking my complaint thoroughly at all. Everytime they are reading the first part and was asking me again and again.. I really got fed up with up with the customer services of SBI card. No one was atleast had an intention of solving problem. Everyone was postponing the issue.

                  Atlast I really lost my patience and made full payment because it is affecting my credit rating. I stopped using my card now. And I recommend not to use SBI card coz if there is any issue no one will definitely not understand your issue
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                    निगम कर्मचारी एकता मंच
                    Feb 27, 2020
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                    Address: Self Surviorer, New Delhi, Delhi, 110015

                    Respected sir

                    With Due respect I am Dharmender Kumar Sarita and my joint Saving Account in your Branch (Ac no [protected]). I want to inform you that I have been suffering from many problems with your Bank Services. Some issues are facing like Cash problem, Staff Shortage, Internet connection very poor. Self Cheque will not be Cleared same time They reply you should inform before one day . It's not right sir please see and solve these all types of issues

                    I Hope solve all the problems

                    Thanking you
                    Dharmender Kumar Sarita
                    Accounts No [protected]
                    ESI Hospotal Basai Darapur New Delhi-110015
                    Ph [protected]
                    Mail Id [protected]@gmail.com
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Feb 27, 2020
                    Updated by निगम कर्मचारी एकता मंच
                    With Due respect I am Dharmender Kumar Sarita and my joint Saving Account in your Branch (Ac no [protected]). I want to inform you that I have been suffering from many problems with your Bank Services. Some issues are facing like Cash problem, Staff Shortage, Internet connection very poor. Self Cheque will not be Cleared same time They reply you should inform before one day . It's not right sir please see and solve these all types of issues

                    I Hope solve all the problems

                    Thanking you
                    Dharmender Kumar Sarita
                    Accounts No [protected]
                    ESI Hospotal Basai Darapur New Delhi-110015
                    Ph [protected]
                    Mail Id [protected]@gmail.com
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                      H
                      hmehra68
                      Feb 26, 2020
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                      Address: Jhunjhunu, Rajasthan, 333031

                      My name is Harsh Mehra. I have been studying in BITS Pilani, Rajasthan for three and half years. I have lodged many complaints about not receiving education loan interest subsidy in the home branch as well as written to customer care but no one is answering my requests. They keep saying it's not in their hands and keep delaying. My family income is not good and I am really depressed about paying my loan along with such huge interest. Please tend to my problem as soon as possible.

                      My account details are as follows

                      Loan Account no - [protected]
                      Account no - [protected]
                      Mobile no - [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        U
                        Udit Dagar
                        Feb 26, 2020
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                        Address: VPO Dhansa South West New Delhi, 110073

                        My name is UDIT DAGAR and I had ordered boat airdopes from Amazon of Rs. 2299 which I later cancelled on date : 28 Dec 2019. The amazon initiated my refund on dated: 31 Dec 2019 to my account and I still didn't get the money. Amazon sent this reference number[protected] and told me to file charge dispute form but the bank doesn't have such policy. So please kindly respond to this complaint its very urgent. My account number is [protected].
                        Thanks you sir
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Abhidhiraj
                          Feb 26, 2020
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                          Address: Dharimol, Dharenda, Kharagpur, Paschim Midnapore, West Bengal, 721304

                          Sum of Rs 12.98 is Deducted as DOM surcharge/tips/rate diff dtd from my account what is the Plus Point of Going CashLess when Bank can deduct some amount after the transaction is done without my knowledge, so Its like cheating consumer to pay for using card and then later on deduct some amount from there account without giving then any notice or Proper Information why a certain amount is Deducted.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            H
                            hem8791
                            Feb 26, 2020
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                            Address: 600095

                            I have raised a complaint against premium deduction amount rs 2000 from my sbi home loan account by racpc Iyyapanthangal branch.

                            This amount was deducted without my knowledge or confirmation from my side.

                            I had also given a call to cancel the insurance immediately after i received sms on Insurance for annual premium of 2000 from SBI

                            Even after requesting not to opt me for the home content insurance of 5 lakhs, SBI has deducted 2000 rupees from my home loan account.

                            I request them to refund me the amount and cancel the Insurance.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              P
                              Padma Rangaraju
                              Feb 26, 2020
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                              Address: falt 303 plot 123 svs archade j p homes street 3 abhyudaya nagar chintalkunta vanasthalipuram, Hyderabad, Telangana, 500070

                              Hello, sir, i padmavathi rangaraju holding loan account no as hl/od-mortgage account no [protected] is requesting you to kindly ask the related bank people to provide me back the property papers we mortgaged though it been past one year we cleared loan as on[protected]. Sir for the same my husband has visited many times and the last time he visited was on july 13, 2019, as he fell sick expired later in august. Again in december my brother who stays in ireland visited the office and requested miss neelam a responsible person from the office she did give phone no for further inquiry but sir only for couple of times she responded next not lifting calls. Sir this property belongs to my parents and now are too aged father 81 mothers 71 years they cannot come to bank nor can do calls many times and myself being working in a private organization cannot take many leaves as at the end salary matters for cutting. So this is reason why iam logging complaint hoping i shall be justified through this option or had to take another option in search your staff are rude in talking too but that fellow is retired now. Try to understand the sensitive situation and do necessary help
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Feb 26, 2020
                              Updated by Padma Rangaraju
                              Hello, sir, I PADMAVATHI RANGARAJU holding loan account no as HL/OD-MORTGAGE Account No [protected] is requesting you to kindly ask the related bank people to provide me back the property papers we mortgaged though it been past one year we cleared loan as on[protected]. Sir for the same my husband has visited many times and the last time he visited was on July 13, 2019, as he fell sick expired later in August. Again in December my brother who stays in Ireland visited the office and requested Miss Neelam a responsible person from the office she did give phone no for further inquiry but sir only for couple of times she responded next not lifting calls. Sir this property belongs to my parents and now are too aged father 81 mothers 71 years they cannot come to Bank nor can do calls many times and myself being working in a private organization cannot take many leaves as at the end salary matters for cutting. So this is reason why Iam logging complaint hoping I shall be justified through this option or had to take another option in search your staff are rude in talking too but that fellow is retired now. Try to understand the sensitive situation and do necessary help
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                                E
                                eswar1992
                                Feb 26, 2020
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                                Address: AMAZON MUMBAI, 532460

                                My name is (Kondagorri eswararo) and i had ordered a product of rs. (2699) (Yonec voltric 0.7dg badminton racquet) in amazon on[protected] & i returned this order due to personal reason. And on[protected] amazon initiated the amount to my bank account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My account number is [protected] ifsc sbin0011997
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  A
                                  anmolgarg.1997
                                  from Hoshiarpur, Punjab
                                  Feb 26, 2020
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                                  Address: E-10/8033 , bahadur k road , bharti colony chowk , ludhiana Anmol Marketing Mobile Shop, Ludhiana, Punjab, 141008

                                  Hello there,

                                  Rajesh garg here owner/prop. Of anmol marketing, my account number is [protected] on the name of my company anmol marketing. It is my current account in your bank from approximately 10 years,
                                  My branch is ludhiana sme hosiery bahadur k road branch. The branch manager told me to give my cc renewal documents to fountain chowk branch because sme branch has a habit of mishandling documents. They lost my documents last to last year also. So i deposited documents at fountain chowk branch to prabhjot employee, he took documents from me himself and he said he will deposit them and process but now my current account is deactivated and prabhjot said he don't know anything and told us to do whatever you want etc. This is tottaly unacceptable misbehavior, misguidance and fraud. I ask to the bank where are my documents? Which i have given. Why my cc limit is deactivated? Who is responsible? I request you to take action asap or i will carry this matter forward and convey all my fellow business friends to deactivate their current accounts in your fraud bank.

                                  Regards
                                  Rajesh garg
                                  [protected]
                                  Anmol marketing
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Bhargavi Bhintade
                                    Feb 26, 2020
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                                    Dear sir/madam,
                                    My account has debited rs.147.50 from my sbi bank account. The message i have seen was from bz-cbssbi at 6:58 am on 26/02/2020. This deduction is done without my acknowledgement. I can clearly remember that i haven't any transaction at 6:58 am on 26/02/2020. I checked my statement and it was showing my debit of same amount. Please help me to get back my money.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Feb 26, 2020
                                    Updated by Bhargavi Bhintade
                                    Dear sir/madam,
                                    my account has debited Rs.147.50 from my SBI bank account. the message i have seen was from BZ-CBSSBI at 6:58 am on 26/02/2020. this deduction is done without my acknowledgement. i can clearly remember that i haven't done any transaction at 6:58 am on 26/02/2020. i checked my statement and it was showing my debit of same amount. please help me to get back my money
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                                      K
                                      Kartik069
                                      Feb 25, 2020
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                                      Resolved

                                      I purchased a realme c3 phone by paying through my debit card a sum of total 7999 rupees and then cancelled it for some reason. It's been more than 11 days and i haven't got my refund.

                                      Flipkart says they already have initiated the refund and told me to contact the bank's customer care. I contacted to the customer care but they told me to contact flipkart again and both are saying the same thing again and again.

                                      I don't really what to do in this stressful situation. Please help me and credit the due amount to me as early as possible.
                                      Feb 26, 2020
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Feb 25, 2020
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                                        Address: Post -jiya, Dist- bemetara Chhattisgarh ,my phone no. 7987704694, 491335

                                        To
                                        The A.I.G.P/ A.C.P/S.P
                                        Cyber crime cell
                                        Respected sir,
                                        I want to inform you that on 24th February 2020 yesterday, I got a call on [protected] on my phone that your Paytm account has expired, then they asked me to download an app Paytm Quick Support, then they asked for ID and copied my debit card number and deducted 9, 100 rupees from my account.I request you to take appropriate action and please return me my money. I will always greatfull to you..
                                        Thanking you
                                        Name
                                        Mo. No.[protected] Deepak Kumar
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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