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G
gurjeet76
from Chandigarh, Chandigarh
Feb 18, 2020
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Address: SBI, PAU, Ludhiana, Ludhiana, Punjab, 141004

My sbi account number [protected] in sbi, pau was
Debited for rs. 200.00 on dated 17.02.2020 without any consent.
It was also deducted last year without my consent.

Reference below of dated 17.02.2020:-
[protected] pai 4 lacs

You are requested to credit deducted amount of two years of rs.200+rs.200 to my sbi account [protected].
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    ShravanCR
    Feb 18, 2020
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    Address: 636007

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    Credit cardsstate bank of india [sbi]credit card collection
    [resolved] sbi — credit card collection

    1 review
    India
    Shravancr on feb 12, 2020

    Hi,
    My name is shravan i have was using sbi card for almost 3 years now and due to i lost my job i had to pay my bills late. The total credit limit was 87000. But the out standing bill is 120000. I was unable to pay in the last few months but now i paid 87000 for the card and requesting for settlement for the card.

    The agent is telling settlement cannot be done since the mail was approved for the cibil clearence. I have no money to pay the rest of the amount and as i have already paid for the settlement. The agent i am speaking with is continuously calling and harassing my family and friends from facebook and our neighbors requesting money from them.

    Please help and advice to resolve this issue as my friend's and family are getting continuous calls.

    Thank you,
    Shravan
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Feb 18, 2020
    Updated by ShravanCR
    Hi Team,
    This is my third email regarding this issue please help me to find a solution for the request issue.
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      Y
      yogendra_786
      Feb 17, 2020
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      Address: 285123

      My name is (Yogendra singh) and i had ordered (Blutoth earbud) of rs.299 (Envilean mini wireless earbud blutooth headset with mic) in amazon on (02-sept-2019) and after (15-sept-2019) i returned this order due to personal reason. And on (19-sept-2019)
      Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
      [protected] and told me to fill charge dispute form but indian bank (Sbi) doesn't have such policy. So
      Please kindly respond to this complaint it's very urgent. My card number is (4591xxxxxxxx7156){card no is not
      Mandatory you can enter it if you want better chances of recovery}
      Thanks you sir
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sandip singhh
        Feb 17, 2020
        Resolved
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        Resolved

        Today i recharge my fastag through net banking sbi with 505 rs amount. Amount deducted from my account but not received in fastag. Please refund my money back. Transaction id is #igaicvmbj2. Thx for inb txn of rs.505.9 frm a/c x4378 to sbi fastag... Ref#igaicvmbj2 on 17feb20. If not done, fwd this sms to [protected] to block inb or call [protected]... I called sbi customer care call center but not responded good.
        Feb 20, 2020
        Complaint marked as Resolved 
        ..
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          P
          P v n prasad
          from Hyderabad, Telangana
          Feb 17, 2020
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          Address: Sai1 sampada apartment flat no 303, Road no 27, Diptisri nagar madinaguda, Hyderabad, Andhra Pradesh, 500049

          Sir
          I am pvn prasad i have sbi credit card card holder you are last month between 20 to 25 your server down it was not opened that time i was paid 5000 rupees your people why are ride in my house what is this nuscence that time your app is not working hey did you this type of herosement it is so bad my due date is 25th i will paid 24 th or 25 th
          Plese take nececory action that people

          With best
          Regards
          P v n prasad
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Feb 17, 2020
          Updated by P v n prasad
          Sir
          I am sbi credit card holder I was paid payment last month 24 th date that time between 20th to 25 th date your server not worked so due amount not remember your people to me I was paid last month 5000 rupees your people ride in my house it is so bad practice iwill paid this month 24th or 25th before that date it will not paid

          Take necessary action

          With best regards
          P v n prasad
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            G
            gaurav8268
            Feb 17, 2020
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            It is to inform you that i am holding a savings account in sbi, kosamba branch, valsad (Gujarat). From the statement downloaded from net banking it is seen that the personal accident insurance premium to the tune of rs.500/- was wrongly debited to my account on 14/03/2020 vide ref no. Sbigen pai sbign[protected], as i have not applied for the same. On my personal visit with the bank the officer in charge had said that he will mail the same to sbi general insurance and request for refund the same and it will take more than month time.

            Sir, i may please be allowed to draw your attention to the fact that this is the mistake of the bank for debiting my account without consent and it is mental harassment to me as it took more than one month time for crediting the amount of rs. 200/-. Please note that i have not given any consent for insurance. However, if i have given my consent in the past, it may please be treated as cancelled. It is requested that the same should not be debited in future from my account without my consent and if so it compelled me to lodge complaint against the bank as well as sbi general insurance, which i don’t want to do so.
            You are therefore, requested to do the needful in the matter and credit rs.500/- in my savings account at the earliest, as the same is wrongly debited from my savings bank account.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              B
              Balraj Bali
              Feb 16, 2020
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              Address: 118 7th cross govindarajanagar nagarbhavimain road bangalore-560040, 560040

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              Dear team,

              Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
              Thanks regards.
              Balaraj m
              Account num-[protected]
              Ifsc-sbinooo7985
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Srinivasa Gopalakrishnan
                Feb 15, 2020
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                Address: 13, 14th street, Tansi Nagar, Velachery, Chennai-42, Chennai, Tamil Nadu, 600042

                Dinesh kumar from mumbai called over landline no. 22432821 and said that he would credit the lpg subsidy amount not credited for 2017 to 2019 to my atm debit card account no. [protected] of sbi and asked me to share expiry date and cvv number. I resisted that. He said that he is a senior officer of ioc lpg wing mumbai and help to credit the amount thro the atm debit card. Unwittingly i shared and otp numbers received twice were given to him. Then i find the amount of rs 8999 had been debited to my sb account no. [protected] of sbi velachery. Then i find that had been duped. Immediately i blocked my atm card. Please investigate the matter and arrange to get back the wrong debit of rs. 8999 twice made on 15/02/2020 ref: othpg[protected] airtel money gurgaon for rs 8999 and othpg[protected] airtel money mumbai for rs 8999 on 15/02/2020 request immediate compliance
                S. Gopalakrishnan, 13, 14th st, tnsi nagar, velachery, chennai-42 cell: [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Feb 15, 2020
                Updated by Srinivasa Gopalakrishnan
                The Officer cheated me by saying that he would credit the amount to my ATM Card account but twice debited my SB account thro ATM Card and taken away th mount. I want justice
                Refund for the order number[protected] has been processe on 11/01/2020 with the reference number 098566 but refund was not added to my account ([protected])
                [email protected] 's reply, Feb 12, 2020
                Thank you for your help
                Sbi sb account no [protected] kindly cancel auto debit request for credit card no [protected] already application send to gurgaon
                Amazon initiated my refund amount of1035/n my transaction amount is 1224 but they initiated refund on31 January 2020 buf amount is not credited in my account
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                  Afsaar17
                  Feb 15, 2020
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                  Address: 12/20, 3rd floor, opposite khanna property, Old Rajendar Nagar, New Delhi, Delhi, 744101

                  My name is mohd rasheed ahmed and i had ordered sweatshirt hoody type of 849₹ us polo assn. Men's cotton sweatshirts in amazon on 15th december 2019 and i returned this on19th december 2019. I returned this order due to personal reason. And on 18th december 2019 amazon initiated the amount to my card but i still didn't get the money its all around almost 2 months. Amazon sent this reference number
                  [protected] and told me to fill charge dispute form but sbi bank doesn't have such policy, if they have it doesn't work and help me so much as i tried in there sbi sites also. So
                  Please kindly respond to this complaint it's very urgent. My card number is [protected] with account number of sbi is [protected].
                  Thanks you sir
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Feb 21, 2020
                  Updated by Afsaar17
                  What will be the further step when will they resolve my problem. I need my money back why these bank are playing with their customer?
                  Feb 23, 2020
                  Updated by Afsaar17
                  When did the sbi will finally solve this problem?
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                    L
                    LKK Lal
                    Feb 14, 2020
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                    Address: BRANCH CODE 08436,SBI RATHBARI,MALDA,WEST BENGAL, 732141

                    To,
                    The chief branch manager
                    State bank of india
                    Rathbari branch

                    Subject: charge dispute "refund never processed"

                    Dear sir

                    A refund of 8819.10 rupees was successfully processed on 24 january, 2020 to my account. This amount should have been credited to my sbi account
                    Number [protected] by now, but i have not received the refund till now.

                    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number 74332740024002341098583 but nobody has replied or resolved the problem. No action is being taken

                    I have confirmed with amazon and they have successfully processed the refund

                    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Machine find always not working condition and SBI persons not taken any action for this. People suffering problems of time consuming and counter for printing and cash transactions is only one. No one taking any action.
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                      S
                      Sumit Rautela
                      Feb 14, 2020
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                      Address: 110092

                      I have purchased a product from amazon but the refund amount has been credit to my account yet
                      The product has been purchased on 27 jan 2020 and refund amount has been generated on 5 feb2020 by amazon.
                      The refund related reference no have been generated by amazon but no action has been taken of by my bank so far
                      The bank and amazon both are blaming to each other now

                      Wat to do now
                      Resolve this issue
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      A person whose name is devender Singh and I don't know him. Why SBI credit card department is calling me again and again and asking about him. If I know him then I will tell about him. They are harassing me . I don't know who is he( devender singh )and I even don't know who has updated my contact for query about him in SBI cards
                      Have you received the refund??
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                        B
                        BMHjitender1987
                        Feb 14, 2020
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                        Address: KARAWAL NAGAR, 110094

                        To,
                        The chief branch manager
                        State bank of india
                        Main branch

                        Subject: charge dispute "refund never processed"

                        Dear sir

                        A refund of 1455 rupees was successfully processed on 20 december 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                        I have confirmed with amazon and they have successfully processed the refund

                        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I continue to receive emails from SBI for updating my KYC and yet i have asked on a number of occasions to have my account closed - I do not receive a response to my emails.
                        Fi service charge
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                          A
                          AshwaniSonker
                          Feb 13, 2020
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                          Address: Varanasi, Uttar Pradesh

                          Dear sir,
                          I "ashwani kumar sonker" having account in sbi bank. I applied for credit card but i didn't received the credit card. And when i did not get the credit card then why my money is deducted from my account. Many times i complained but i did not got the deducted amount into my account. So, i request you to refund my unnecessary deducted amount of rs. 589 into my account as soon as possible. I will be highly obliged of your kindness.
                          Thanking you,
                          Yours sincerely,
                          Ashwani kumar sonker
                          Bank - state bank of india
                          Branch - bhelupur, varanasi
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            M
                            MEERA4959
                            Feb 13, 2020
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                            Address: Marigaon, Assam, 782413

                            Banksstate bank of india [sbi]charge dispute

                            To,
                            The chief branch manager
                            State bank of india
                            Main branch

                            Subject: charge dispute "refund never processed"

                            Dear sir

                            A refund of 551 rupees was successfully processed on 30 january 2020 to my account. This amount should have been credited to my sbi account by 05/02/2020, but i have not received the refund till now.

                            I have called the state bank of india customer service and also met the state bank of india home branch with all the details many times including the refund reference number but nobody has replied or resolved the problem. No action is being taken so far.

                            I have confirmed with amazon and they have successfully processed the refund

                            Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dear sir
                            Maine kal dth recharge kya mera A/C se balance bhi kata hai par recharge faild dika rahai toh mera money wapsh kr dijye
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                              S
                              sharmarocky1310
                              Feb 12, 2020
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                              Hi,
                              I m rakesh sharma i have a credit card of sbi and my outstanding amount is 78000...
                              As i have a mail regarding settlement in two emi... Ist emi date is 15 feb-2020.. But still many of sbi team members are calling me as well as my family member and talking very rudely and talking abuse.. And this is going wrong... They are calling to my family members and my friends as well as my office kalig and abusing them very badly i dont now how they are getting numbers as well as they have access to my other bank accounts they knew my account balance how i dont know... He is telling that i m pratik shrivastav ([protected]) i will destroy you and your family... Please do the need full are else i will go to court as well as to media i have proof for their abusment i have whatsap chat of them... As well as i will go for cyber team.. Please do the need ful
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Feb 12, 2020
                              Updated by sharmarocky1310
                              MY number-[protected]
                              I was ordering a online cat course of 2499.50/- using me debit card on 11/02/2020. but the payment got stuck, and i was said that the money would be rufunded in 1 working day of the transacton but couldn't recieve the amount till now.
                              Since a week SBI I am unable to do any transaction in my SBI accounts. even transfer between my own accounts cannot be done. all this without any earlier notice or warning. now it is difficult for me to make payments as required or to withdraw money. extremely bad practice. this practice should be stopped by the bank. after all it is my money.
                              Sir Due To Some Personal Reason I'm Hold My Account But At That Time Please Unhold My Account My Account number Is [protected] Sbi Shahdol
                              Thank You
                              Your Faithfully
                              Arunesh Pratap Singh
                              MERCHANT EMI(6 MONTHS)(Jan.'20)
                              13, 115.85
                              5
                              22/07/2020
                              FLEXIPAY (6 MONTHS)(Jan.'20)
                              9, 470.50
                              5
                              22/07/2020
                              FLEXIPAY (6 MONTHS)(Jan.'20)
                              13, 202.28
                              5
                              22/07/2020
                              madam there is 2 deductions from amazon for buy a single samsung m30 s phone cancelled order no:[protected]
                              I have been charged with 2950/- on 05 Feb 2020 for non-submission of RC book copy against my car loan account. I did not get any prior intimation for this deduction. Please refund my amount.

                              AC No :[protected]
                              Branch: Cheyyar Branch
                              IFSC code - SBIN0000267
                              TamilNadu
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                                H
                                hi.hardik
                                Feb 12, 2020
                                Aug 28, 2025
                                This thread was updated on Aug 28, 2025
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                                csh wdl

                                Address: Vadodara, Gujarat, 390014

                                I have withdrawn rs 5000 through atm on 13/01/2020 from mangal murti complex, makarpura vadodara in the morning. However account is debited and cash is not dispensed. It is also reversed within some time. But again account is debited by rs 5000 showing narration "csh wdl". So we have loss of rs 5000.
                                What is the meaning of csh wdl is not answered by branch manager, customer help center. They dont know what to do? We raised this complaint...
                                Helpful
                                130 other people found this review helpful
                                130 found this helpful
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                                G
                                Ghost Entertainment
                                Feb 12, 2020
                                Report
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                                Address: flat-812 old four story rajouri garden, 110027

                                Last night i was selling my laptop on olx.com one person told me that he is trasfering amount in paytm using upi but all the money was deducted from my bank accound i did not received a single rupee.

                                All are othpg transactions so please do not use paytm or other apps all are doing fake tranjections.

                                By debit card-othpg 599476 ptm*paytm noida
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Dear OLX User,

                                Greetings from Team OLX!

                                We completely understand your situation and apologize for the inconvenience caused.

                                Would request you to elaborate on your concern so that we can assist you accordingly.

                                It would be great if you could share the contact details of the person that you are referring to.

                                In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                We look forward to serve you better.
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                                  S
                                  ShravanCR
                                  Feb 12, 2020
                                  Resolved
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                                  Resolved

                                  Hi,
                                  My name is shravan i have was using sbi card for almost 3 years now and due to i lost my job i had to pay my bills late. The total credit limit was 87000. But the out standing bill is 120000. I was unable to pay in the last few months but now i paid 87000 for the card and requesting for settlement for the card.

                                  The agent is telling settlement cannot be done since the mail was approved for the cibil clearence. I have no money to pay the rest of the amount and as i have already paid for the settlement. The agent i am speaking with is continuously calling and harassing my family and friends from facebook and our neighbors requesting money from them.

                                  Please help and advice to resolve this issue as my friend's and family are getting continuous calls.

                                  Thank you,
                                  Shravan
                                  Feb 18, 2020
                                  Complaint marked as Resolved 
                                  I am sorry I did not get any calls or messages from the certain department to resolve the problem. Please do the needful and kindly resolve this issue.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    R
                                    Raj @ Sah
                                    from Mumbai, Maharashtra
                                    Feb 12, 2020
                                    Resolved
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                                    Resolved

                                    Address: DLF Infinity Towers, Tower C, 10th–12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon –122002 (Haryana) India., 122002

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                                    Credit cardsstate bank of india [sbi]sbi emi fraud
                                    State bank of india [sbi] — sbi emi fraud

                                    1 review
                                    Silver utopia, 301-b, cardinal gracious road, guru hargovindji rd, chakala, andheri east, mumbai, maharashtra 400099, mumbai, maharashtra, india
                                    Raj @ sah on feb 12, 2020mark as resolved

                                    Dear sir,
                                    My name is raj shekhar, i am residing in mumbai maharasthra i have taken a credit card from sbi cards salesman/girl in big bazaar mall.

                                    After recieving my sbi credit card i used that for first time for flight ticket booking on 12 months emi mode from paytm (One97 communication) on 05/01/2020.

                                    After entering all the details of my sbi credit card when i hit the pay button instantly i recieved sms on my sbi cards registered number that 7846/-rs is debited from my sbi credit card and then paytm goes in a buffering mode due to slow net connectivity or sbi cards server issue so i let it buffer for arround a hour because i did not want to press back button or refresh button so i leave that in buffering mode after 1 hour i got a message on paytm app that transaction failed and booking was unsucessfull.

                                    I immidiately informed sbi cards customer care executive and i also raised a dispute transaction in my sbi cards app and i also shared the screenshot of failed transaction with them.

                                    And then i informed the paytm as well and they said don't worry your money will returned in the card by which i make the payment of rs. 7846/- in 7 working days.

                                    So i have to book the flight ticket because i have to travel so i again contact sbi cards customer care and asked them wheather i can use my card again to book flight ticket in 12 months emi mode and the executive of sbi cards said yes you can then i asked him what about the 1st failed transaction then he said that don't worry it will come back in my card and the emi of failed transaction will not billed in the monthly statement.

                                    After talking to him i agian booked a flight ticket from paytm on the same day 05/01/2020 after few hours of the same amount of rs. 7846/- in the 12 months emi mode and this time my transaction was sucessfull and my ticket has been booked sucessfully and again 7846/-rs debited from my sbi credit card.

                                    On the next day 06/01/2020 of failed and sucessfull transaction which is 05/01/2020 the paytm (One97 communication) returned the whole amount of rs. 7846/- in my sbi card back after that i am very relaxed and waiting for my sbi credit card monthly statement for paying the emi of my sucessfull transaction which i have done 2nd time from the same card from which my 1st transaction is failed as i said earlier above.

                                    But when my monthly statement generated on 10/01/2020 and recieved in mail at 9:00pm at night so i opened it and i saw that there are two emi's billed in the statement one for the failed transaction and second for the sucessfull transaction.

                                    I immidiately contacted the sbi cards customer care executive on 11/01/2020 and informed him the whole scenario and he said don't worry sir i will cancel your emi and logged my emi cancelation request and the executive said that it will take few days.

                                    On 15/01/2020 i got a sms from sbi cards that emi cancelation request is not sucessfull i again immidiately called sbi cards customer care executive and again told him the whole scenario and told him to log a request again for emi cancelation request.

                                    After that i again called sbi cards customer care executive on 17/01/2020 because i want to know the status of emi cancelation request and agian told the executive the whole scenario and asked him what is the status then executive said that still it is not canceled i asked why it is so then he told me it was not properly created the request by the previous executive and he told me that he is going to create new log for the emi cancelation request and promised me that this time emi will cancel 100% don't worry sir and said wait for 15 days and then i said ok and hang up the call.

                                    On 09/02/2020 i think lets check wheather my emi cancelation request is sucessfully done or not because on the next day means today on 10/02/2020 second statement will generate so i called sbi cards customer care executive and told him again the whole scenario from i went to and asked him what is the status and the sbi cards exexcutive told me it is still not canceled i asked him frustatly why it is so then he said he dont know and said he cannot help me with this regard and told me to mail the sbi cards on thier official mail and hanged up the call without informing me.

                                    And today 10/02/2020 at approx 9:00pm i got my second statement of my sbi credit card and when i opened it i saw again two emi's billed one for the failed transaction and second for the sucessfull transaction.

                                    I requesr you to please help me they are harrashing me mentaly kindly please help me to resolve this matter...

                                    Raj shekhar
                                    Mumbai
                                    Maharashtra
                                    [protected] (Registered number with sbi cards)
                                    Emailrs. [protected]@gmail.com (Registered email id with sbi cards)
                                    Jun 2, 2020
                                    Complaint marked as Resolved 
                                    Emi cancelled by sbi cards thank you
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      R
                                      Raj @ Sah
                                      from Mumbai, Maharashtra
                                      Feb 12, 2020
                                      Resolved
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                                      Resolved

                                      Address: Silver Utopia, 301-B, Cardinal Gracious Road, Guru Hargovindji Rd, Chakala, Andheri East, Mumbai, Maharashtra 400099, Mumbai City, Maharashtra, 400099
                                      Website: www.sbicard.com

                                      Dear sir,
                                      My name is raj shekhar, i am residing in mumbai maharasthra i have taken a credit card from sbi cards salesman/girl in big bazaar mall.

                                      After recieving my sbi credit card i used that for first time for flight ticket booking on 12 months emi mode from paytm (One97 communication) on 05/01/2020.

                                      After entering all the details of my sbi credit card when i hit the pay button instantly i recieved sms on my sbi cards registered number that 7846/-rs is debited from my sbi credit card and then paytm goes in a buffering mode due to slow net connectivity or sbi cards server issue so i let it buffer for arround a hour because i did not want to press back button or refresh button so i leave that in buffering mode after 1 hour i got a message on paytm app that transaction failed and booking was unsucessfull.

                                      I immidiately informed sbi cards customer care executive and i also raised a dispute transaction in my sbi cards app and i also shared the screenshot of failed transaction with them.

                                      And then i informed the paytm as well and they said don't worry your money will returned in the card by which i make the payment of rs. 7846/- in 7 working days.

                                      So i have to book the flight ticket because i have to travel so i again contact sbi cards customer care and asked them wheather i can use my card again to book flight ticket in 12 months emi mode and the executive of sbi cards said yes you can then i asked him what about the 1st failed transaction then he said that don't worry it will come back in my card and the emi of failed transaction will not billed in the monthly statement.

                                      After talking to him i agian booked a flight ticket from paytm on the same day 05/01/2020 after few hours of the same amount of rs. 7846/- in the 12 months emi mode and this time my transaction was sucessfull and my ticket has been booked sucessfully and again 7846/-rs debited from my sbi credit card.

                                      On the next day 06/01/2020 of failed and sucessfull transaction which is 05/01/2020 the paytm (One97 communication) returned the whole amount of rs. 7846/- in my sbi card back after that i am very relaxed and waiting for my sbi credit card monthly statement for paying the emi of my sucessfull transaction which i have done 2nd time from the same card from which my 1st transaction is failed as i said earlier above.

                                      But when my monthly statement generated on 10/01/2020 and recieved in mail at 9:00pm at night so i opened it and i saw that there are two emi's billed in the statement one for the failed transaction and second for the sucessfull transaction.

                                      I immidiately contacted the sbi cards customer care executive on 11/01/2020 and informed him the whole scenario and he said don't worry sir i will cancel your emi and logged my emi cancelation request and the executive said that it will take few days.

                                      On 15/01/2020 i got a sms from sbi cards that emi cancelation request is not sucessfull i again immidiately called sbi cards customer care executive and again told him the whole scenario and told him to log a request again for emi cancelation request.

                                      After that i again called sbi cards customer care executive on 17/01/2020 because i want to know the status of emi cancelation request and agian told the executive the whole scenario and asked him what is the status then executive said that still it is not canceled i asked why it is so then he told me it was not properly created the request by the previous executive and he told me that he is going to create new log for the emi cancelation request and promised me that this time emi will cancel 100% don't worry sir and said wait for 15 days and then i said ok and hang up the call.

                                      On 09/02/2020 i think lets check wheather my emi cancelation request is sucessfully done or not because on the next day means today on 10/02/2020 second statement will generate so i called sbi cards customer care executive and told him again the whole scenario from i went to and asked him what is the status and the sbi cards exexcutive told me it is still not canceled i asked him frustatly why it is so then he said he dont know and said he cannot help me with this regard and told me to mail the sbi cards on thier official mail and hanged up the call without informing me.

                                      And today 10/02/2020 at approx 9:00pm i got my second statement of my sbi credit card and when i opened it i saw again two emi's billed one for the failed transaction and second for the sucessfull transaction.

                                      I requesr you to please help me they are harrashing me mentaly kindly please help me to resolve this matter...

                                      Raj shekhar
                                      Mumbai
                                      Maharashtra
                                      [protected] (Registered number with sbi cards)
                                      Emailrs. [protected]@gmail.com (Registered email id with sbi cards)
                                      Jun 2, 2020
                                      Complaint marked as Resolved 
                                      Emi cancelled by Sbi credit card care thank you
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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