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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 278

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A
Akash jais
Jan 29, 2020
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To,
The chief branch manager
State bank of india
Main branch,
Dear sir
A refund of 999 rupees was successfully processed on 28 december 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.
I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken
I have confirmed with amazon and they have successfully processed the refund reference number[protected]
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    pratapchamp
    Jan 29, 2020
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    Address: New Delhi, Delhi

    Hi
    I have an outstanding on my sbi card for which i was promised emi option if i pay 10000 first. I paid 11325.00 and asked to split rest in emi. Later they told me i can not get that option and need to pay minimum bal every month. I sd i can only pay in emi as we mutually agreed for. Now i am getting threats over call that they will harm md and my family. I am afraid for my life now.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      anaveerappa souju
      from Ranibennur, Karnataka
      Jan 29, 2020
      Resolved
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      Resolved

      Address: SBI Super Market Branch, Kalaburagi

      Respected sir/madam

      I am anaveerappa s/o veeranna kaldibashetty, resident of kalaburagi district, i tried to book a 3ac ticket in tatkal on 15th january 2020 from solapur to yashavantapur but delayed by the bank payment not booked. Amount 1075/- debited from the account, they said refunded within 3-4 days but still not. I attached the irctc failed booked transaction pic and my online sbi transaction pdf please help me to get my amount. Thank you, team, for supporting.
      +3 photos
      Jan 29, 2020
      Complaint marked as Resolved 
      Dear Sir/Madam Thank You. Sir, I called SBI Helpline Number 18004253800 and explained the problem that I wright in the above complaint description. She said that I don't have the right to do and suggest to visit the branch now I have seen my account its credited anyhow thanks to your team.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Anantppatil
        Jan 28, 2020
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        Address: State Bank of India, CPPC . 51lt plqo1, Premises No.T 551 &T 751 ' ITC Belapur, CBD Belapur .' Rly Station Complex Navi Mumbai-,100614., 103631

        Respected sir,

        I request u to check (fax)letter no. AT/PSB/lll/SBI, CPPC/19 dated 18/12/19 by Sr. Account officer (pension) of Office of the Principal Controller of Defence Accounts (Pension) Draupadighat allahabad 211014.
        As per above letter give me revised pension and all arrears.


        Your sincerely,
        Kamalabai ravalu patil.
        +1 photos
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          A
          asisunil
          from Pathankot, Punjab
          Jan 28, 2020
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          To
          The Asst. General Manager
          State Bank of India
          Central pension processing cell'
          chandni chok, dehli

          Respected sir,

          On the date of 23 january 2020 the state bank of India branch Rishikesh Uttarakhand recovered rupees 1, 65, 000/- from my account number of pension. The CPPC dehli & SBI Rishikesh did not send me any kind of infromation and notice about the recovery pension.
          I requested to you sir please check the matter and send me the information about how the bank cut my amount without any information and notice. I need money at the present time for my treatment.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Jan 28, 2020
          Updated by asisunil
          my ppo number is (protected) my sbi account number is (protected)
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            S
            sundarayya
            Jan 28, 2020
            Resolved
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            Resolved

            Sir,

            I have paid my credit card bill amount of 12150/- using sbicard.com. Please find the payment details below.
            But SBI team missed, this transaction in next month statement and started putting late fee, Fin Charges and IGST every month till january.

            I have raised a query with them regarding to revert late fee, Fin and IGST charges. They had reverted the partial amount but not full amount.
            Kindly requesting your help to get full amount revert.

            I was shock and worried after seeing this incident and never paid fee lately untill this incident happened.

            Please find the attachment and help me to get full refund for all FIN chanrges & IGST.

            Payment details:-
            Ref No./Cheque No.:- QSBI[protected]IGAGURYLA9
            Amount: 12150/-
            Date of transfer: 16th Aug 2019

            SBI ticket details for reverting full amount: Interaction ID : 1-[protected]

            SBI Response:-
            Thank you for writing to SBI Card.
            This is with reference to your communication dated 24/1/2020.
            Charges Related :-We understand the concern expressed in your communication and sympathizes with the difficulties faced by you. We are however not in a position to provide Finance charge wavier on your SBI Card Account.
            +1 photos
            Mar 8, 2020
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Jan 30, 2020
            State Bank of India [SBI] Customer Care's response
            Dear Sundarayya, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
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              P
              prabhu govindarajan
              Jan 28, 2020
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              Address: 600078

              There has been an unauthorized issue of my fastag to a person because of which I'm unable to apply for a new fastag. The response is not proper from SBI Fastag customer care and there has been no response for the emails sent.

              Please note I'm the first and only owner of the vehicle, so we want to cancel the wrong issue to a third person and enable us to issue a new one.

              My mobile number is +91-[protected] & my email ID is [protected]@gmail.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                D
                deepak bondre
                Jan 28, 2020
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                Address: 400602

                Dear officer
                I was holding sbi card no[protected].
                On my last communication with you i mentioned that, i never wanted a card with charge.
                I have not used it and i am told it is closed.
                I disputed this payment of annual fees and subsequent addition of late payment and interest as i never said yes to usage of this card.
                Subsequently i received two sms from your office on 30/12/2019 17:47 stating reversal of charges levied.
                Sr#[protected] for rs 600
                Sr#[protected] for rs 706.90
                After seeing this i was relaxed, but there is again a reminder for payment with additional interest.
                Can you look into this on merit?
                As told you last i am a sr. Citizen and you are unnecessarily bothering me at this age.
                I am really hurt by this attitude from state bank towards sr. Citizens
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jan 28, 2020
                Updated by deepak bondre
                need justice from this harassment
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                  S
                  sundarnitt
                  Jan 28, 2020
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                  Sir,

                  I have paid my credit card bill amount of 12150/- using sbicard.com. Please find the payment details below.
                  But SBI team missed, this transacation in next month statement and started putting late fee, Fin Charges and IGST every month till january.

                  I have raised a query with them regarding to revert late fee, Fin and IGST charges. They had reverted the partial amount but not full amount.
                  Kindly requesting your help to get full amount revert.

                  I was shock and worried after seeing this incident and never paid fee lately untill this incident happened.

                  Please find the attachment and help me to get full refund for all FIN chanrges & IGST.

                  Payment details:-
                  Ref No./Cheque No.:- QSBI[protected]IGAGURYLA9
                  Amount: 12150/-
                  Date of transfer: 16th Aug 2019

                  SBI ticket details for reverting full amount: Interaction ID : 1-[protected]

                  SBI Response:-
                  Thank you for writing to SBI Card.
                  This is with reference to your communication dated 24/1/2020.
                  Charges Related :-We understand the concern expressed in your communication and sympathizes with the difficulties faced by you. We are however not in a position to provide Finance charge wavier on your SBI Card Account.
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                    A
                    Adarsh singh 8924
                    Jan 27, 2020
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                    Address: Varanasi, Uttar Pradesh

                    The state bank of India is making cheats with middle class people by making financial inclusion ( FI ) charges of 17 rs on every transaction after completing 5 transactions. This charge is totally hidden neither mentioned anywhere nor told in terms and conditions. In this way, they also stopping people to switch for online transaction. Only 4 or 5 times people can transact in a month. I request to the consumer forum of India to take action against the bank and end this injustice. I knew about these charges when i opened my passbook statement. ( Which i have attested below ).
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                      S
                      sumags
                      from Bengaluru, Karnataka
                      Jan 27, 2020
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                      account transfer neglected by sbi

                      I have been trying for my sb account transfer from 30th-dec and till not have no clue what is happening. Nobody from sbi seems to be responding. I have posted all the documents needed for transfer along with the account transfer form. There is no confirmation as to if they have even received the post, when will the account be transferred etc. Most of the numbers given in sbi site dont work or nobody picks up the call. To my surprise, even...
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                      V
                      Vanditha03
                      Jan 27, 2020
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                      Address: New b colony, B colony, ud/ld-472,sector-3, Ibrahimpatnam., Krishna, Andhra Pradesh, 521456

                      It was 3 months that i haven't received my refund yet. I have ordered my products on september and till haven't received refund. It was very unhappy thing about bank. I have contacted the amazon.in about my refund issue. They have cleared that the process from it was completed. There was a technical problem with the bank. So please make the unsolved process as fast as possible.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jan 27, 2020
                      Updated by Vanditha03
                      It was 3 months that I haven't received my refund yet.I have ordered my products on September and till haven't received refund. It was very unhappy thing about bank. I have contacted the amazon.in about my refund issue. They have cleared that the process from it was completed. There was a technical problem with the bank. So please make the unsolved process as fast as possible.
                      Dear SBI y u debited 295 plz refund that amount
                      I opend the current account in SBI-Banjara hills Branch, But still they are not providing UsedId- and Pasword because of techincal problem in their system, since approximately 20 days.
                      SIR
                      Mera Amazon se refund ho chuka hai but mera sbi account me ab tk credit nhi hua hai.Pls check the date of[protected]

                      Amazon reference no:[protected]
                      ACCOUNT NO:[protected]
                      IFSC CODE:SBIN0012636
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                        L
                        Leo2020
                        Jan 27, 2020
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        Hi,
                        Sbi card agents calling my family n friends n telling them that u owe x amount and that they will issue legal notice. My cousin got the call that sbi agents reached them and said that i owe 91k to them and that i have mentioned his name in references which is totally false.

                        Few minutes later my wife got the call from the lady talked abusively with my wife while she was in her office. She actually shouted at her.

                        How can they disclose my financial details to anyone? How can they harass us.
                        Got the calls from [protected], [protected]
                        Mar 1, 2020
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 28, 2020
                        State Bank of India [SBI] Customer Care's response
                        Dear Customer, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 262133.
                        I made a transaction using phone pay but it got deducted. Amount is 4500.it did not go to the reciever. Now sbi is not giving form of raising chargrback.what I have to do. I asked to phone pay and sbi both. But both denied. And sbi refused to give me chargeback form

                        sbi card recovery agents calling my friends and family members - Comment #3637011 - Image #0
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                          S
                          Sandeep181891
                          Jan 27, 2020
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                          I am using sbi credit card since 2 / 3 years but this time my card was upgraded from simply save to prime card and executive told me that my old card will work 60 days or till i will not use new card but my old card blocked from next day after talking abt upgradation and 23 was the due date but my card was blocked so i was not able to make payment of due amt as i was not aware about the fact that where i should make payment then i got new card on 26 th so i did all payment also rbi says there is three days grace period in credit card from due date if someone misses due date and there will not be any finance or late fee charges but sbi card is not following the norms of rbi they are not reversing me finance charges approximate 5871 rupees so kindly enlighten them about rules and tell them to reverse my charges
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Jan 27, 2020
                          Updated by Sandeep181891
                          They called me and i told her to just hold a moment then she disconnected the call
                          Head 1300 / - has been charged in the name of insurance from our account without any notice. While we did not demand any such facility from the bank. We do not want the facility of insurance, so we have a humble request from you to refund the excess charge of Rs 1300 / - from our account to our account.
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                            K
                            Karthika parsan
                            Jan 26, 2020
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                            Dear sir,
                            I have applied for sbi clerk 2020. But i have done some mistakes in entering my degree year.in ug instead of 2017 i have entered 2016 & also in pg i have entered 2018 but the real year is 2019. And also in pg i have secured second class but i wrongly submitted as first class. Please rectify these mistakes sir. I will be so grateful. Please send information after rectifying to my email id [protected]@gmail.com

                            Thank you sir.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            SBIDrCard X0079 used for Rs850.00 on25Jan20 at99999999 Txn#[protected] If not done fwd this SMS to [protected]/call[protected]/[protected] to block Card

                            What can I do every 25th month it cut my money from acount

                            regarding the mistakes in sbi clerk application. - Comment #3636552 - Image #0
                            regarding the mistakes in sbi clerk application. - Comment #3636552 - Image #1
                            regarding the mistakes in sbi clerk application. - Comment #3636552 - Image #2
                            regarding the mistakes in sbi clerk application. - Comment #3636552 - Image #3
                            regarding the mistakes in sbi clerk application. - Comment #3636552 - Image #4
                            regarding the mistakes in sbi clerk application. - Comment #3636552 - Image #5
                            What do i do Complain to Sbi.
                            Processed date -17/01/2020
                            RRN - 5792373015726192304065
                            Refund -3414.48
                            Kindly process the same as soon as possible.
                            It has been troubling me since long as I haven't received the refund yet.
                            Paytm has intimated the refund on the same day yet SBI hasnt made the same to the customer.kindly process it
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                              Address: 781380

                              Hello sir,

                              Myself ashim jyoti karjee, i wish to bring to your notice, a fraudulent transaction which took place form last few months, using my father's [mr. Prabhat chandra karjee ] sbi account. Every day a small amount of[protected] rs got debited from the account on the name of paytm and one97 communication, also we are not getting transaction notification sms. We came to know this when my father visited the bank and print...
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                              S
                              Simrat Singh.
                              Jan 26, 2020
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                              Address: 208007

                              Dear sir,
                              A refund of 1, 211 (699 + 512) rupees was successful processed on 30 december 2019 and 1 january 2020 by myntra but i have not reviewed the refund by now.
                              I have called sbi customer care but availed no help.

                              The reference numbers for the refund are :-

                              For 699 rupees reference number is[protected]

                              For 512 rupees reference number is
                              [protected]

                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to myntra's payment processor to locate the refund.
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                                K
                                Kartiken Thomas
                                Jan 25, 2020
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                                Address: SBI branch Rajopatti, Sitamarhi Bihar, Sitamarhi, Bihar

                                I have took a personal loan in 2016, and today when i checked the loan account statement there are other two debits - fine arr adjustment and interest which is being added to the balance to be paid amount. And while calculating the total amount of charges, have exceeded more than rs. 10000. Even after paying each and every emi on time without any delay there are debits which sbi has never informed us.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Jan 25, 2020
                                Updated by Kartiken Thomas
                                I have took a personal loan in 2016, and today when i checked the loan account statement there are other two debits - fine arr adjustment and interest which is being added to the balance to be paid amount. And while calculating the total amount of charges, have exceeded more than rs. 10000. Even after paying each and every emi on time without any delay there are debits which sbi has never informed us.
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                                  M
                                  Manmadhakumar
                                  Jan 24, 2020
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                                  To,
                                  The chief branch manager
                                  State bank of india
                                  Hiramandalam branch

                                  Dear sir

                                  A refund of 544 rupees was successfully processed on 15/01/2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                  I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                  I have confirmed with amazon and they have successfully processed the refund

                                  Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
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                                    S
                                    Saravanan SD
                                    from Chennai, Tamil Nadu
                                    Jan 24, 2020
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                                    Address: Salem, Tamil Nadu

                                    In Mettupatti Toll Rs.50 has been deducted on Sunday,[protected]:06:25 when we return from Salem to Chennai. We had a final balance as Rs.95 in a fast tag account. For Mettupatti Toll Rs.50 is the amount but Today Rs.235 has been charged from a Mettuappti Toll without a reason and now my current balance is Rs -140 (Minus).
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