State Bank of India [SBI] Complaints & Reviews

I have took a personal loan in 2016, and today when i checked the loan account statement there are other two debits - fine arr adjustment and interest which is being added to the balance to be paid amount. And while calculating the total amount of charges, have exceeded more than rs. 10000. Even after paying each and every emi on time without any delay there are debits which sbi has never informed us.

To,
The chief branch manager
State bank of india
Hiramandalam branch

Dear sir

A refund of 544 rupees was successfully processed on 15/01/2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

In Mettupatti Toll Rs.50 has been deducted on Sunday,[protected]:06:25 when we return from Salem to Chennai. We had a final balance as Rs.95 in a fast tag account. For Mettupatti Toll Rs.50 is the amount but Today Rs.235 has been charged from a Mettuappti Toll without a reason and now my current balance is Rs -140 (Minus).

I have purchased a product from amazon worth rs. 17070, and return back the product then they have made a refund through net banking on 12/01/2020 with the reference number in[protected] as they had said the transaction was successful. But it is not showing in my account till today. Regarding that i have raised a charge dispute file, as it was net banking transaction so they can't help on that.
Now you are requested to kindly look into the matter and do the needful at the earliest and solve my problem as soon as possible as i need money urgently.

Thanking you

Mukunda madhab nath
A/c [protected]
Ifsc code sbin0005081
Transaction reference number in[protected]

I have not received refund which successfully processed on 23/12/19. It has been more than a month and i have not received my refund. I contacted my home branch they did not provide any resolution and told me to register a complaint on sbi rms. I tried lodging a complaint but it shows some error.
Transactions id [protected]
Refund id[protected]

My self kanchari endannagari padmakumar. Sir my account in inoperative. I'm in nuzvid since last 4 years so i'm unable to visit my home branch. My account number is [protected]. Please make it operative. I need money which is in my account. My aadhaar number is[protected]. Please solve the problem as early as possible. I need money urgently. Please understand my problem and solve it.
Thank you sir.

Deduction of rs 2520 on the name of google proxima beta... 6 transection of rs 420 dated[protected] &22.01.2020 &1 transection of rs 01... Pos pur. & rs 420 deduct at 99999999 txn#[protected] if not done fwd this sms.2-txn#[protected] txn#[protected], 4- txn#[protected] please reverse the transaction in my account... Which you have taken without any reason...
Kindly revers same amount my account.

I lost my SBI credit card about 6 months ago.I immediately blocked after that. After 6 months inactivity SBI is charging annual charge against my credit card. How it is possible to charge annual fee for an inactive card. I have not taken any replacement card from SBI card also. When I was trying to access my account through mobile app it is even saying "no active card available for my account".

A refund has been initiated from Amazon of 485 rupees but I didn't receive the amount yet
The reference id is 848404
Please help me quickly get back the amount the order was placed on 8 Jan and the refund was also initiated on the same day
The Amazon customer service stated the amount is with the bank so please refund it as soon as possible
The refund should be back quick enough

State bank of india,   pbb branch, silchar-1 sub - unauthorised withdrawal by cyber criminals from my savings account no-[protected]    sir,     reference to the subject cited above i would like to inform you with sorrow unspeakable that rs.1, 20, 000/- (Rs. One lacs twenty thosuand) only withdrawn from my account no.[protected] unauthorisedly cyber criminals by no fault of me. I have lodged a complaint and ticket no is [protected]& [protected]. Cyber criminals hide the transfer of rs.40, 000 which customer care unable to find it and told me there is no such amount withdrawn from my account.- in this regard i would like to draw your kind attention how is this has been possible without the debit card because debit is with me and amount has been with withdrawn from new delhi atm and rs.40, 000 has been transferredto master lihoba y sangi of nagaland using gcc machine which is absolutely impossible without debit card whereas debit card remain me,  my question to sbi management how itis possible. You got the account holder;s name  master lihoba you take legal action against lihoba. i wonder how minor lihoba withdraw rs.1.20, 000/- i do not use net banking, i do not do online shopping and above all atm card is withme and who is responsible for this unathorised withdrawal. My behest to you do the needful to find theculprit as soon as possible unless state bank of india will loose it’s goodwil land it’s customers faith on sbi. It is really strange but true that sbi unable to protect it’s customer’s hard earned money.. Now it’s matter of great regret that customers money is no more safe in state bank of india custody. It’s disappointing. I have some questions how they withdraw money without debit card and password and how they fund transfer through gcc machine without debit card &  without having otp! Opt should come to my mobile number. They have not received opt inspite of this they able to withdraw at their will . E. I. Withdrawals. How you will explain this! it’s clear that sbi system is not competent enough to stop cyber crime. They again tried to withdraw money from atmat 4-59pm which means they have duplicate atm card. It s matter of big concern and big question mark to state bank ofindia”s security.. This is my salary account if i do not get refund of rs. 1, 20, 000/- then i will withdraw my salary account from statebank. I will flush this in the news papers and tv’s and go to court of law for justice. I firmly believe it’s bank’s failure why should i suffer for no fault of me. Sri. Anirbandutta branch manger pbb branch give his full effort & did his level’s bes tto find out cyber criminals. My thanks to him  . My request to your goodself kindly do the needful  to refund my hard earned money at you rearliest without requiring any further reminder and oblige.                                                                                                                                  yourssincere                                        sumanta kumar das                                    accountno [protected]

I would like to complain against the bank's service, the above mentioned account is my salary account through which i have purchased a bike on emi. The emi amount is not getting deducted from my account even though i have provided my signature (Kyc) 4 times as they have asked for but still my emi is not getting deducted autometically and every month paying it manually and again they are deducting around 295 bucks every now and then from my account as insuficiant balance or dishonored, please help

Me and my family members are receiving threatening calls for credit card settlement. I have requested time but still using abuse language to my family and calling every 15minutes by multiple eople saying sbi. They are threatning that we will come to your home and take the things or drag you to court. They have not called me from many months i'm struggling with my new job. Have explained my situation and requested for time still they call my family and use bad words on me. I'm really help less and feeling very insecure. Effecting my personal life and no peace at home because they are mentally not well now. Please someone from sbi call me and all i need is little time and options to clear my credit card due. Please charge interest rate i will clear but do not encourage these kind of people to torture families. My email i'd is [protected]@gmail.com. They gave me time till 2pm today (22/ jan / 2020) otherwise they gonna come to my home and take things calling to my family. I do have self respect i'm not a absconder.

My name is Kundan Kumar and I had placed an ordered for Chevit 5 combo shoes of Rs. 774 from UPI from Amazon on 12/01/2020 . and then I returned that order on the same day due to personal reason. And on the same day, my refund initiated.
Amazon initiated the amount to my account but I haven't got the money and it's been 8 days since then. Amazon sent this reference number
[protected] and told me to fill charge dispute form . So
please kindly respond to this complaint it's very urgent.
[protected]..this is my account number.
Thanks you sir

This a/c with SBI, Fort, Dalal street, Mumbai-1.
Upon our return to India, this a/c was changed to [protected] by
Former State Bank of Mysore.
We have not been issued with new cheque book and pass book
for this a/c by SBI, Dalal street, Mumbai-1.
We need confirmation a dividend of Rs 3600 from Reliance Industries
was credited to this account by electronic advice[protected] on 5/7/18
and subsequent dividends declared. Unable to verify at our end as
Pass book has not been issued by SBI/SBM.
Letters written to bank and pass book sent for updation have not
been returned.
Kindly solve this problem,
Phone[protected],[protected].
Ypur response will be greatly appreciated.

Done a Txn of Rs.8991 on May 4th 2019 at amazon through a debit card to buy a smartphone.

Order gets cancelled instantly and money gets debited and refund time was 7 working days.

***After 7 days***

As I didn't get any refund I called amazon customer care and asked about the refund.

Customer care agent said that they didn't receive any money. They put the call on hold and get verification from the backend team too and confirm that they didn't receive any payment for the product. They said the payment may be "Hard declined". Received all the emails which confirm the cancellation of the order. Amazon suggested I raise a chargeback at my home branch.

On the same day, I contacted SBI Customer care who suggested the same "Go to Home Branch"

***After 10 Days***

Went to my SBI Home branch(SBI Kollur, SBIN0002745).The irony is no one in the bank knows about a "charge dispute form". After hours of waiting they simply answered: "there is no such form exists". In the end, they suggested me to call online sbi number.

I call back to amazon on the same day and now they said the same thing by sending all the required emails regarding the cancellation.

Called SBI Online again and said about my home branch issue. lodged a complaint on the branch and on the txn as well.

***After One Month***

Got messages from SBI that there is no issue with the Txn and No issue with the branch too. They simply closed my complaints and no refund is issued even after 30 days and i am yet to file a charge dispute.

Now complained the same issue with RBI Official website. It too gets closed even without giving an answer. (Yes, I didn't get any update. But if I open my complaint it is marked as closed.)

***After 45 Days***

I started tagging official accounts of SBI and Amazon on Twitter. Their social teams used to msg me within one hour and i am getting calls in 2-3 hours as well. They simply say me an email address(i will add all the email address which I contacted in the end)and asked me to leave a msg there. They used to give me a deadline and i keep waiting all these days.

One day I met the bank manager of my branch and the following are the answers I got,

-This is an online txn and so you need it to solve by calling the online number
-I Was asked to write a letter regarding the issue. had written 2-3 letters.

***After 80 days***

I was a Bit furious and these things keeps going. Later maybe after some 80 days, I am able to meet my branch manager who said that

I had a bad call with SBI Customer care regarding my money and finally, they seem to be caring now a bit(This is just what I thought, but they are ignoring more in real)

***After 75 Days****

Finally raised a chargeback dispute form in my home branch by adding one more letter(suggested by bank officers who are there)

****Chargedispute is filed after 75-85 days****

I was asked to wait for 120 days to get a resolution from the bank.

*****After 200 days*****

We still didn't get the resolution. Please wait.

How many years should I wait even after waiting for 200 days? Will banks give that time over time for payment dues? Are they are hiring Good Staff or are they back door employees?

Here is the summary,

Companies involved: SBI and Amazon

Emails to which I sent :

sbi.[protected]@sbi.co.in
agmcustomer.[protected]@sbi.co.in
[protected]@sbicard.com
agmecom.[protected]@sbi.co.in

Tweet Link: https://twitter.com/srikanth0136/status/[protected]

Days waited: 200+ DAYS.

Hi sir,
29000 amount has been debited from my account with out my concern from sbi dated 9-1-2020 to[protected], I discussed previously and raised complaint on CMS and given cyber crime complaint letter in branch on 13th jan2020
And daily I am visiting to SBI hussainialam mosa bowli Hyderabad branch but no response no information from the bank manager, please take action on it,
A/c:[protected]
Name: Syed Abdul Naveed
Thanks

I am keep on getting below message which was not taken up by me.

EMI due on 26012020 in a/c XXXXX122117. Please pay in time to improve your Credit Bureau Score. Please ignore, if already paid. Thanks for banking with SBI.

Could you please check why the message is coming to wrong person. I have a car loan with SBI which I am paying without delay.

I have received three transaction on my card billing 1. Amazon pay 29299 2.) shein.com 5077 3.) 6475 sinoetail all are fraud transaction i called them they told me that will look into matter and after that in next 10min they told this is done from your side which i didnt do. Also i dont get any message regarding spent and otp this is totally fraud i dont know how to deal with it as i didnt do and they are telling me that i have to pay as i authorise if they want they can check my mobile all amazon details as i didnt do this...

I also attached my amazon pay statement which show no transaction happened i dont know how to deal with this...

I have closed my sbi credit card after paying all outstanding amount.
After closed the account also received statement showing outstanding amount of 7436/- payable which is not used by me.
Before closing the account also discussed with their customer care representative they said that pay your total outstanding i. E 280000/- and we will closed ur account after paying they still sending statement showing the above mentioned amount i. E 7436/-

I face cash depositing problem in machine on 27/12/2019 then on next working day i go to bank and complaint on counter and deposited relevant foam and machine slip which i have, i asked when i get my money he says within one week but i can't get any money, after 17 days of complaint go to manager i tell all about my problem he stataway tell me that i can't tell u why your money not get, i asked how many days more i have wait he says i don't know if asked for commit how many days i have wait. He not reply, i says it mean your staff not responsible.
He rudely behave he says me and my staff not working you can make complaint to anywere to any one. I haven't solve my problem plese sir take some step to solved my problem branch code 011551 sbi.