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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 285

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N
Nitish Anand
Jan 3, 2020
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Address: Mumbai City, Maharashtra

Sir,
I have done money transfer using amazon pay upi to other amazon pay upi of rs 250 two times in 26th dec 2019. The amount has been debited from the account and status is showing failed and had not been credited to other beneficiary amazon upi account. The amount has been not refunded back to account as it has been for more than 4-5 working day. I have contacted to amazon customer service they tell that the amount has been refunded by their sides. Please revert the payment. Please refund as soon as possible.
+1 photos
Jan 6, 2020
Complaint marked as Resolved 
REFUND HAS BEEN CREDITED IN ACCOUNT
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Biswas debasish
    from Delhi, Delhi
    Jan 3, 2020
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    Address: Nadia, West Bengal

    Hi i was trying to deposit cash in my account through cdm but machine rejected the amount due to technical error amd transaction was unable to process but machine didn't returned back my amount... I visit bank and i told the incident to the service manager, but he didn't help me, even he not ready to understand my problem. He rudely said to me that staf is not present i can't help you. Please help me i need this money urgently.
    Atm id - s5ne[protected]
    Date - 01/01/2020
    Time - 10.54am
    Amount[protected]×24)
    Account number - [protected]
    +1 photos
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      Address: Ludhiana, Punjab, 141001

      I bought hero maestro edge last month (December 2019) and loaned amount from hdfc bank (Mall road ludhiana). I've given two cheques, one for the security other for the ecs. But after few days i got sms that ach mandate rejected due to signature mismatch. So i went to hdfc, they told me i need to verify signature from home branch (Sbi). I did same and verified my signature from sbi and given them, they said it will work and you dont need to...
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      avadesh gupta
      Jan 3, 2020
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      Address: Ayana Road Muradganj Bamba Ke Pas, Village - Kasba Jana, Post - Muradganj, New Delhi, Delhi, 110011

      Rs 4000/-
      Rs 599/-
      Deducted from my account on 02 jan 2020 by debit card - othpg[protected]one 97 communications lnoida and by debit card - othpg[protected] paytm[protected] respectively without my info from unauthorized sources. It is not understand that with out my permission how money can be deducted from my account. Request to do immediate action by all authority to refund the same in my account. Thanx.
      +1 photos
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        A
        avhi9828
        Jan 3, 2020
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        Address: delhi, New Delhi, Delhi, 201301

        Hi team,

        I have take credit card from sbi. They have took wrong charges after that i have discuss with his manager and take the settlement of the card in 48000 in 6 installment i have given post dated cheque the bank and they have cleared 5 cheque on the time and last cheque of 14300 they didnt submit in the bank and after that they were calling and saying your settlement is cancelled. And one advocate vinod dubey they are calling given saying wrong and threatening things to me and my family.
        Its very disappointing please look and again they are asking 40000 rs more. They are doing wrong activities. Please call me
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          Valentine K Gilbert
          Jan 3, 2020
          Resolved
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          Resolved

          O,
          The chief branch manager
          State bank of india
          Main branch

          Subject: charge dispute "refund never processed"

          Dear sir

          A refund 2799/ — rupees was successfully processed on 27/12/2019 to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund

          I have called the state bank of india customer service and also the state bank of india my branch sbi bakery junction trivandrum kerala, with all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

          I have confirmed with amazon and they have successfully processed the refund
          My amazon reference no is ;[protected]
          Jan 8, 2020
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Jan 03, 2020
          Updated by Valentine K Gilbert
          my account no is [protected]
          Jan 08, 2020
          Updated by Valentine K Gilbert
          want to know status of my complaint
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            P
            pasa1323
            Jan 3, 2020
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            Address: AG COLONY BHOPAL, 462002

            I am a pmsp account holder. My loan account is no. [protected]. I took a loan from my home branch which was outstanding for rs. 2, 54, 360/-. On which i got a loan of rs 4, 00, 000/-. So my loan amount owed by my branch is rs.2, 54, 360/-. The prepayment penalty rs.9, 008 has been imposed on what i deposited.
            I had made a top-up on one of my loans earlier also, but no prepayment penalty was imposed on my outstanding balance in that matter.
            Please inform me if there is a prepayment penalty on the express credit loan of pumps account.
            I have put a copy of my account details along with this complaint.
            +3 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Jan 03, 2020
            Updated by pasa1323
            please inform mi
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              A
              akul patel
              Jan 3, 2020
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              I have transferred rs.9000 from sbi to axis bank through phonepe app. Showings transaction successful in phonepe, deducted amount from my sbi account, but not credited to axis bank account. I have talked to phonepe app, sbi and axis bank. Both banks told to contact phone pe, phonepe customer care executive told to contact bank. Then what to do? They are not taking complaint regarding this.
              Akulkumar karshanbhai patel
              Acc. No. [protected]
              Ifsc: sbin0002631 (State bank india)
              For further details find attachment.
              +1 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I have transferred Rs.2500 from SBI to AXIS BANK through PhonePe app. showings transaction successful in Phonepe, deducted amount from my SBI ACCOUNT, but not credited to AXIS BANK ACCOUNT. i have talked to PhonePe App, SBI and Axis bank. both banks told to contact Phone Pe, PhonePe customer care executive told to contact bank. then what to do? they are not taking complaint regarding this.
              RAMESH CHANDRA GOUR
              Acc. no. [protected]
              IFSC: SBIN0002818(State Bank India)
              For further details find Attachment.

              upi transferred money not credited to receiver's bank account - Comment #3619307 - Image #0
              upi transferred money not credited to receiver's bank account - Comment #3619307 - Image #1
              I have transferred Rs.2500 from SBI to AXIS BANK through PhonePe app. on 29/12/2019 at 11.44 am, showings transaction successful in Phonepe, deducted amount from my SBI ACCOUNT, but not credited to AXIS BANK ACCOUNT. i have talked to PhonePe App, SBI and Axis bank. both banks told to contact Phone Pe, PhonePe customer care executive told to contact bank. then what to do? they are not taking complaint regarding this.
              RAMESH CHANDRA GOUR
              Acc. no. [protected]
              IFSC: SBIN0002818(State Bank India)
              For further details find Attachment.

              upi transferred money not credited to receiver's bank account - Comment #3619342 - Image #0
              upi transferred money not credited to receiver's bank account - Comment #3619342 - Image #1
              Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              suparnanaskar's reply, Jan 6, 2020
              Ramesh Chandra Gour
              A/c # 20216618741
              7024107067
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                U
                UdhayaShankar Balasubramaniam
                Jan 3, 2020
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                Address: [email protected]. Mobile No: 9840146461, Chennai, Tamil Nadu, 600093

                Dear sbi fastag & nhai team,

                This is udhayashankar, my vehicle (Car) number is tn 10 aw 2965 & my sbi fastag id is 34161fa[protected]f080. Please find the attachment of my sbi fastag toll transactions as on today from the tag installed. From 1st jan 2019 to 19th dec 2019 ₹ 2150 looted by the bank from my fastag as debit adjustment which is not at all acceptable. Kindly look in to this and revert back the money.

                Looking forward to hearing from you.

                The above mail has been sent to helpdesk. [protected]@sbi.co.in, team. [protected]@sbi.co.in, [protected]@nhai.org, wim. [protected]@nic.in on 19th dec 2019, & reminder mail has been sent on 24th dec 2019 but there's no response from their end around 15 days. Also my tag is showing as lcv vehicle which is notified by one of the toll yesterday. From when it was changed as lcv i don't know... So i'm assuming, this is how the fastag is looting from the consumers as debit adjustment and also instead of car charge they're taking lcv charges etc.,

                I'm wondering that, from my end (One customer) per year around ₹2000 looted last year itself, the same way how much amount looted from the overall fastag customers in india. Approx amount in some crores if my assumption is not wrong.

                Thanks in advance for sorting the issue and to get my money back. If not received any response surely i'll file a case against the above issue on consumer court.

                Regards,

                Udhayashankar balasubramaniam
                [protected]
                +5 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jan 05, 2020
                Updated by UdhayaShankar Balasubramaniam
                Any update about my complaint. Again the same way from 19th Dec 2019 to 5th Jan 2020 ₹345.00 has been debited from my account as debit adjustment. Need immediate action on this..
                Jan 27, 2020
                Updated by UdhayaShankar Balasubramaniam
                How long should i wait for reply. Need immediate action on this..
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                  R
                  ranjitkumar007
                  from Gurgaon, Haryana
                  Jan 3, 2020
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                  Address: B/17-304 Supertech eco village 1, Greater noida sec 1 , 201306, Gautam Buddh Nagar, Uttar Pradesh, 201306

                  Hello team,

                  From my credit card there was a fraud withdraw happen on 11-12-19!
                  The moment when i received this message about withdraw i called customer care, fire a lodge and block my card!

                  Now sbi send me atm log which shown about my credit card no in withdraw amount and then sbi took back my 10000 again and said we are closing it.

                  After again complain they said to make police complain, and i did it however police is saying fir will take 10 to 12 as bank surveillance team first verify and then revert.! I convey same to sbi but they keep sending me atm log

                  I did a complain in rbi too here is id [protected]

                  Now may you please help in this fraud transaction!
                  I am open for any investigation
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                    A
                    ARPIT1209
                    Jan 2, 2020
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                    Address: Tulsi Bihar Colony, Kalu Kuwan, Banda, Sindhudurg, Maharashtra, 210001

                    I returned a order in amazon, they refunded my amount into account but my amount I.e. 4799 rs is not reflected into my account. Amazon even gave me a reference no. Which is proof that they had refunded the amount but state bank not accepting their mistake. They are not providing a better suggestion that where is my refunded amount ??
                    Customer care of sbi is not accepting their fault.
                    Plz provide a better resolution so that I can get my money back .
                    +1 photos
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                      H
                      himanshugulatii
                      from Noida, Uttar Pradesh
                      Jan 2, 2020
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                      Address: Faridabad, Haryana

                      I am clothing merchant, one of my customer came at my shop and purchased clothes worth Rs 6700 on 06/11/2019 and a made a payment using is card by entering is pin, bank verified the pin and approved the transaction, after approval from bank i had delivered the product to the customer.
                      now on[protected] my bank account was debited with Rs 6700, after asking the bank for such debit, bank employee said that customer has raised a complaint that transaction was not done by him.
                      i would like to inform you that being a person i have made a fair transaction and delivered the product to the customer in good condition and after being approved by the bank.
                      and now bank has debited Rs 6700 from my account without my consent,
                      I have submitted transaction slip to the bank in which approval code is also mentioned but still no action has taken place till date.

                      i would request the bank to please refund my amount as soon as possible.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        avhi9828
                        Jan 2, 2020
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                        Address: 110051

                        Hi Team,

                        I have take credit card from SBI . They have took wrong charges after that i have discuss with his manager and take the settlement of the card in 48000 in 6 installment i have given post dated cheque the bank and they have cleared 5 cheque on the time and last cheque of 14300 they didnt submit in the bank and after that they were calling and saying your settlement is cancelled. and one advocate Vinod dubey they are calling given saying wrong and threatening things to me and my family.
                        its very disappointing please look and again they are asking 40000 rs more. they are doing wrong activities. please call me
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          Subh90
                          Jan 2, 2020
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                          Address: 090/83,sarada lane,near JPC club,dashamighat road,joynagar,agartala, 799001

                          I have my two refund initiated on my SBI account from amazon and paytm. but still it haven't credited on my SBI account.I do had a conversation with both amazon and paytm customer care and they both provided me a reference number[protected] from amazon and 50801126 from paytm) and told me to contact with SBI customer care as I can know about the refund status with the given reference number. Then I talked with SBI customer care about it but from there they have directly told me as they can't see the refund from those given reference number.
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                            H
                            himanshugulatii
                            from Noida, Uttar Pradesh
                            Jan 2, 2020
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                            This is to bring to your notice that my account was debited with Rs 6700 on[protected] with narration of cash back, when asked from bank branch they informed on[protected] one card was swiped from my POS machine and that customer raised a complaint for refund as according to him transaction was not done.

                            I would like to inform you that product was delivered to the customer in good condition and card was swiped and password was inserted by the customer itself.
                            So it was a genuine transaction

                            So I request you to plz refund my amount as soon as possible
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Shanvi Mishra
                              Jan 2, 2020
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                              Address: Baladas ghat west of anjaanpeer chowk, Vaishali, Bihar, 844101

                              I have opened my CSP account in SBI of branch Ramashisj Chowk, Hajipur, Bihar last year.Now, I want to open a natural saving account in SBI branch .but I cannot open my account until I close csp account. I have lost my account card and my atm . I have no data about my account details to close my CSP account.please help me so that I can close my CSP account .
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Sonu Pradhan 06
                                from Burla, Odisha
                                Jan 2, 2020
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                                Address: 768017

                                My name is sonu pradhan and i had ordered a mobile phone of rs. 9999 samsung galaxy m30 in amazon on 16.12.2019 and after 17.12.2019 i returned this order due to personal reason. And on 22.12.2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 702258 and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent, till now i didnt got my refunds back even after complaining about the refund to bank. My card number is [protected].
                                Please make it fast it is very urgent
                                Thanks you sir.
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                                  R
                                  Rebati sahu
                                  Jan 2, 2020
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                                  Address: Gopapur, Debagarh, Kosala, 768110

                                  Dear sir,
                                  Most humbly I respectfully I beg to said that myself Miss Rebati sahu from Gopapur, Deogarh. This is request letter for very bad discipline of branch due to opening of my self saving account in State Bank of India, Barkote branch when I am giving request to opening my account before 1 month department will confirm me for opening but when it's request above one month then I visit branch then I want to take my account opening status then they will respond badly and when I am request him for branch manager official mail ID or phone no then all department misbehaving me to neglect my request it's so shame on them or branch security guard are also irresponsible and irrespective person to talk with me .

                                  There fore, I request to you if they will do with me that kind of misbehave and slow process account opening then how can we faith government of India department and it's my special request to you to first trainned all departmental staff as well as security guard to maintain his status with customer .kindly solve my problem and do it fastly ..

                                  With regards
                                  Rebati sahu
                                  Gopapur, Deogarh
                                  No -[protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    M
                                    madhusmita priyadarshinee bastia
                                    Jan 2, 2020
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                                    unauthorized transaction from bank end itself

                                    Address: SBI Rahama, Dist - Jagatsinghpur, 754160

                                    I had unauthorized transaction from bank end itself. My money got deducted Rupees 3000 for SWOS transaction on 31st December 2019. After had a conversation with sbi customer care executive i came to understand that, this SWOS is the technical issue from bank end which means, if you paid some where in previous date and that time money paid but from account it was not got deducted then on other date money will get deduct in different date as...
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                                    Address: Bagalkot, Karnataka, 587301

                                    I have made UPI transaction of 30000 on 31/12/2019 and the transaction status shows successful and amount deducted from my account but not credited to receiver account. I approached bank and I got no response I am really fed of this where is my money gone.kindly solve my issue
                                    A/c number [protected]
                                    Transaction id[protected]
                                    Name:RUSTUM DRAXI
                                    Phonepe transaction id P1912311058378546557237
                                    kindly solve the issue
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