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State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in

1.4

Updated: Jul 16, 2026

Complaints 27959

Resolved

7397

Unresolved

20562

So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝

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State Bank of India [SBI] reviews & complaints page 285

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Address: Chennai, Tamil Nadu, 600113

Website: Directorat of ICDS , NO - 1 M . G . R Salai , Taramani , Chennai - 600113,

Cancellation of cpp membership. I am a sbi credit card holder. The bank has auto debited sum of rs 1299 /- from my credit card number ending 0590 without my knowledge about this service and don't want this membership any refund this debited amount sum of rs 1299/-

Credit card ending no - 0590
My mobile number - [protected]
My name - ravi a

Aug 6, 2021

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 29, 2020

Updated by Ravi Aathimulam Hi!, Sir/ Madam Kindly inform to you. Please cancellation of CPP MEMBERSHIP. So Cancel CPP MEMBERSHIP and refund this debited Amount of Rs - 1299 /_

Apr 28, 2020

Updated by Ravi Aathimulam Cancellation of CPP membership INSURANCE POLICY from SBI credit card

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CPP Group India Customer Care

Jun 15, 2020

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Regards
CPP Team

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Address: Berhampore, Murshidabad, West Bengal,, 742101

Website: Yonosbi android app

On 26-oct-19 my relative send me rs 20000 through net banking. That amount credited in my account as lien amount. I request you to clear that balance.
Though that transaction was through net banking, sbi care advised me to contact my home branch. Now i am busy away from home and the amount need very emergency. My a/c number is [protected]. Ifsc code of the bank is sbin0000034. Please take necessary action as soon as possible.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Address: B R Mishra 7591900550, Mumbai City, Maharashtra, 400021

Have paid my mahanagar gas bill for march month by debit of my account [protected] by upi payment on 21st march vide amazon upi payment.
My ca[protected]. Paid rs 245. Details of payment are as under.. But bill amount showing pend i ng as on 29th march. Pls verify and advise.
Paid to : ma*[protected]@hsbc
Paid from : state bank of india *8639
Status : successful
Bank reference id :[protected]

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Address: 274703

Dear sir
I am ranjeet kumar and my account no is [protected] in sbi. I got a message like your account is hold. After login into internet banking it is showing lien amount 99999 and my account balance becomes negative.
But there is no entry transaction details where is that 99999.
I request for you sir please remove the lien amount and unhold the account. I suffering more problem to this matter.
I hope you will solve my matter as soon as possible.

Mo-[protected]
Aadhar-[protected]
Linked mo no-[protected]

State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 29, 2020

Updated by Nippu2020 Please remove my lien amount

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Address: trichy.01, 620026

Website: sbionline.com

Not functioning properly, Always shows msg"Please verify the data entered and try again"though the datas are correct.Program is not user friendly, lot of time is wasted.program to be modified suitably.pl make trial before put into use.

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Address: Jamnagar, Gujarat, 361140

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 10000 rupees was successfully processed on 20 march to my account by phonepe. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with phonepe and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to phonepe's payment processor to locate the refund.
My transition id number[t2003201220554525082249]
My account no is [[protected]]

Mar 29, 2020

Complaint marked as Resolved

Name Dayal singh Mobile-9079784802 [email protected]

State Bank of India [SBI] customer support has been notified about the posted complaint.

Apr 03, 2020

Updated by Devsanu My issue not resolve why I'm waiting your reply

Apr 04, 2020

Updated by Devsanu Please resolve my issues phonepe transition successful but not credit in my bank account

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To,
The manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 34900 rupees was successfully processed on 13 march, 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund refference id #705218

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Address: Bathna Ram karja Muzaffarpur, Muzaffarpur, Bihar, 843113

Mera sbi bhagwanpur branch muzaffarpur me [protected] account no hai jo paytm upi se link hai. Jis account se cyber fraud daura 26.03.20 ko 10.30 am ke lagbhag 10 bar me[protected] ker ke fraud daura paisa transfer ker liya gaya hai. Msg jab mujhe md tahir upi mandate successful ka aane laga 2000 debited tab mujhe iski jankari hui. Branch me jab maine kal hokar 27.03.20 ko jab iski shikayat ke liye application diya to officer dauura bola gaya ki lock down ke bad complain hoga sirf mujhe statement de diya gaya.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 28, 2020

Updated by [email protected] Cyber fraud daura sbi bhagwanpur branch Muzaffarpur Bihar se 20000 transfer ker lene ke sambandh me account no-[protected]

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Address: Mumbai City, Maharashtra

I was using sbi gold and more card which was allotted to me lifetime free.

Sbi card executive has called and told me to upgrade my card to sbi elite card. I have asked various times before confirming for this card either its lifetime free or not and they have confirmed that this is lifetime free credit card.

First year it was free than sbi started charging me rs. 5, 000/- every year.

I have raised complaint about it and customer care said that this card was free for only first year.

Totally false promises and false commitments.

After this issue i advice not to go for sbi credit card.

Disgusting service.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Address: Manmohan Banerjee Road, Kolkata, West Bengal, 829122

Account has been running properly until
March. Account has sufficient balance as well. Errorr code 078 upon atm withdrawal. Error message saying failed transaction upon online transaction by sbi internet banking and by upi app. Home branch approached but to no avail. Sbi customer care non responsive. Heavy financial crunch on customer. Kindly help. Thanks.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Address: [email protected], Kolhapur, Maharashtra, 416008

I have received a phone call from sbi credit card collection dept on[protected] at 10.54 am. His name is abhishek kumar cell no [protected]
He is talking in low manners. I am attaching phone call record. Please listen
Carefully. This is not way to speak with the customer.

Satyajeet bodhe
Kolhapur
Cell : [protected]

+1 videos

State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 29, 2020

Updated by Satyajeet440 Respected Sir, My Name is satyajeet B Bodhe . My Card No is [protected].
according to your Statement my may 2019 outstanding was Rs. 51017. so i transfer Rs 51017 on 8th June 2019. Then i got a statement in July 2019, It shows my outstanding is Rs 2625. Please Explain How it is .

Waiting For your Response .

Satyajeet Bodhe
Cell [protected]

Mar 29, 2020

Updated by Satyajeet440 Respected Sir, My Name is satyajeet B Bodhe . My Card No is [protected].

I have received a message from sbi collection department regarding my outstanding. The message is

Sir suno khin chullu bhar pani mile na whn dob jna aap. Qki apki aukaat ni h. 8 hjr rupaye ki.

This message From [protected] Riya Singh .

Are you giving this kind of training to Executive.

Waiting For your Response .

Satyajeet Bodhe
Cell [protected]

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Address: Bangalore, Karnataka

I have paid bescom bill inr 720 for the month of february 2020 through bhim app from my sbi account number ending xx5399 on 16th march 2020. Due to transaction failure issue, i have tried 3 times and paid it finally. But the amount which has been debited during the first two transactions has not been refunded yet (720*2=1440). Hope my complaint will be provided with the required solution

State Bank of India [SBI] customer support has been notified about the posted complaint.

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S

Shaik Anees Fathima

Mar 27, 2020

We have cancelled the item in Amazon.But the money is not refunded from bank.please initiate the amount as early as possible

P

Paramjeet Lamba

Mar 27, 2020

I am Applied online for Sbi credit they i have applied but they did not give me my Application or Refrence no. Nd I call Sbi credit card helpline but they dont respond i call 10 times use 3 no. S of helpline but they dont reapond i give my all prsnl details

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I bought two items, of rs.6999 and rs. 275, there refund was initiated on 5th march, 2020, but the refund has not shown in the bank till now i. E. 27th march, 2020. I have contacted both sbi customer care and branch manager, but they were not of any help.

Amazon people have said that, to quote these numbers to the bank customer care.

The transaction reference number for rs. 6999 and rs.275 is #[protected].

Please, help for the same asap.
Email id - [protected]@gmail.com

State Bank of India [SBI] customer support has been notified about the posted complaint.

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D

Deyan Gupta

Mar 27, 2020

I got message from SBI saying -

Your CC/OD AC XXXXX860092 irregular by INR 38, 369.00.Please contact Branch Manager.Ignore if paid.

i got in my number which is not linked to SBI.
my number is [protected]

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Address: NETHAJI NAGAR,KARTHIKEYAPURAM, Tiruvallur, Tamil Nadu, 631209

My Date of birth

Mar 27, 2020

Updated by 94336678 my date of birth

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Address: 800026

Dear sbi
Today I recharge my airtel prepaid number i.e [protected] with 349 rs plan from sbi rewardz application its transaction I'd no. Is Txn#[protected]. Kindly look this. Customer care not provide any solution
Message received by sbi is
SBIDrCard X5019 used for Rs349.00 on26Mar20 at82001851 Txn#[protected] If not done fwd this SMS to [protected]/call[protected]/[protected] to block Card
Thanks

State Bank of India [SBI] customer support has been notified about the posted complaint.

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saurabh gour

from Powai, Maharashtra

Mar 27, 2020

Dear sir
my sbi a/C no [protected]
ifsc cord : sbin0000371
update Date of birth 15/12/1997
plz update

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Address: Chambil Badimagre PO sibbari, South Garo Hills, Meghalaya. 794103, 794103

Website: www.rbi.org.in

Sir,

With reference to the subject cited above I have the honour to inform you that yesterday Rs 17700 someone had transfer of my money from my bank account for two times. So I request you to kindly help for me.
This is for favour of your kind information and necessary action

My account number is [protected]
EasterSundaybirth M Sangma

May 1, 2020

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2020

State Bank of India [SBI] Customer Care's response Dear Customer, We handle queries related to SBI Credit Card. Please connect with @TheOfficialSBI or visit https://bank.sbi for queries related to SBI Debit card or Bank related queries.

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A

ashokkumar0604

Mar 27, 2020

My name is Ashok kumar i am a credit card holder of SBI i want my NOC. I paid all the amount of my bill. now i want NOC.

Saving A/c no - [protected]

ashokkumar0604's reply, Mar 21, 2020

Mobile number 9868670616

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Address: Vadodara, Gujarat, 390011

To,
The chief mannager
State bank of india

Sub: request for pmsp silver atm card.

Sir,
It is submitted that, i gaurang bhosle a / c no. [protected], lalbaug branch (Gujarat) code - 1850 my account is converted in pmsp, hence i could not received pmsp silver atm card. So it is requested that please issue silver atm card for further necessary action please.
In this regard, any reply for said information may kindly be send to this email b. [protected]@gmail.com
Thank you sir

Your's customer
Gaurang bhosle.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Address: State Bank of India, State Bank Bhavan, Madam Cama Road, Mumbai-400021. [email protected] 022, Mumbai City, Maharashtra

Hello sar namaskar, sar main unhappy ka message bhej raha hun, koi reply ya call nahin aata sbi se, bahut time se, [protected] par sent karte hai, please solution me, call number-[protected], .. [protected]@gmail.com

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Address: SBI, Dharwad branch, Dharwad, Karnataka, 580001

Account Number: [protected]
SBI Complaint Number: [protected]

Subject: Third party fund transfer failed.

Amount debited from our account but not credited to beneficiary account. When we contacted SBI customer support (Complaint Number: [protected]), they said the amount has been processed from SBI end and we (customer) has to check with beneficiary bank ourselves if the amount is credited to beneficiary account. As we are SBI customer, we expect SBI to enquire beneficiary bank and make sure the fund transfer is completed.
Just imagine is the beneficiary bank is in far away city. Does it sound practical for customers to check with beneficiary bank themselves? I request this process needs to be changed in SBI. SBI has to make sure the fund transfers which are initiated by it go through smooth till they reach beneficiary account. It is their responsibility and they should not get away with it.

Apr 15, 2020

Complaint marked as Resolved

I checked with beneficiary account bank, the amount seems to be credited to the beneficiary account on 14th march 2020. Thanks to Karnataka Bank for providing the information and confirmation. It seems the beneficiary gave us false information and misguided us that the amount is not credited to his account, whereas it was actually credited on the same day of fund transfer.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Apr 10, 2020

Updated by sameer26121980 Any update on this issue? How long should I wait?

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I have already activated my ATM card but everytime I try to withdraw money from the ATM I am unable to use my ATM card as it keeps on saying inoperative account. The last time I checked, i.e, the same month I applied for my ATM card, the bank employee said that it was working, just after a month I activated my ATM card and now I am facing this problem. It is hard for me because I went out of my State and could not contact my Branch.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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