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State Bank of India [SBI] Complaints & Reviews

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Updated: Jul 16, 2026
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State Bank of India [SBI] reviews & complaints page 287

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B
Bhuva Kishan
Mar 19, 2020
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Address: Kamrup Metropolitan, Assam

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir,

A refund of rs. 193.75 was successfully processed on 12 march 2020 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund. They have given me a reference number which is as follows-
Ref. No.[protected]

Kindly look into the matter and resolve it as soon as possible please.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Mar 19, 2020
Updated by Bhuva Kishan
Acc. No. [protected]
Amazon is saying that my refund is done from their side ..they also give me a reference number[protected]. But money is not credited in my bank account.Bank customer service is denying to give me any information through reference number. Please help me to get my money back
I may payment of 1400...i got duc number by sms...but i didnt get duc receipt...i need it..i have to submit to office
Rs 3018 has auto debited to ach dr CITI[protected] BD BSE . I HAVE NOT APPROVED THE SAME. PL REVERT
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    Lungliabeu Nren
    Mar 21, 2020
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    Address: Dimapur, Nagaland

    I dont know what is 3-4 days business days meant to amazon staffs but i waited for more than one week to get a confirmation regarding my refund being processed. This compelled me to called up customer care service serveral times and chat with service many times.
    Only after one week they asked me to confirm with my bank in which bank is clueless when i contated. This keep me waiting for another few days as the amazon customer service will only say that refund is processing. I began to lose my faith in amazon slowly as everyone knows it takes only few minutes to buy through UPI but it takes days amd weeks to get refunded.

    Lastlt, an amount of 89 rupees was refunded from Amazon on 8th March 2020 but did not credited to my account. I've contacted SBI customer care service again on 18th March but they could not help me out with my refund and further asked me if i could visit a bank. My reference number is [protected].
    I would therefore once again like to request the team to kindly look into the matter because today is the 18th day I'm still waiting for my refund.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Tanika Garg
      Mar 19, 2020
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      Address: State Bank Of India, Barnala (06341), College Road, 148101, Barnala, Punjab

      I went to the sbi branch of barnala which is located on college road. Here is the ifsc of this branch sbin0006341. I went to take the passbook of the account but she started shouting on me without reason and even told to the security guard to throughout from the branch in front of every staff and other customers. She also said so many other things in very very rude behavior. I have my self-respect in my city and after this incident, i feel ashamed. I am a very old customer of this bank and also the branch too. Before this, i never treated the way today i faced. I want an apology from her in front of the whole staff and including the branch manager.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Hlo sir, sbi atm ki widrawl charges ko khatm kiya jai, hmesha ke liye, unlimited tranjection free ki jai, jisse sbi par bhrosa badega, thanks, call-[protected], [protected]@gmail.com
      Narender Oberai's reply, Mar 14, 2020
      Hlo sir
      To,
      Sbi Manager
      Shastri Nagar
      Delhi 110052

      I had Losted my old Pass book as i want to know my transaction So, I Request You to Please issue my New Pass book as soon as possible i will be very thankful to you
      Regards
      Balwant Kaur
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        P
        prabhakar.mpl
        from Madanapalle, Andhra Pradesh
        Mar 19, 2020
        Resolved
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        Resolved

        Address: BAIREDDIPALLE MANDAL, Chittoor, Andhra Pradesh, 517432

        I received a credit card from state bank of india on sep, 2019. Now i am the card was activated. My original mobile no. Is[protected], but the sbi credit card was linked to another mobile no. [protected]. This mobile no. [protected] is not my mobile no.

        So please kandly change my mobile no. From [protected] to [protected] as early as possible and informed me the same to mobile no. [protected] and email. Id. Is prabhakar. [protected]@gmail.com

        Yours sincerely

        K. Prabhakar.
        Mar 19, 2020
        Complaint marked as Resolved 
        State Bank Of India [Sbi] — I want change my mobile no to sbi credit card 1 Review BAIREDDIPALLE MANDAL, Palamaner, Andhra Pradesh, India prabhakar.mpl on Mar 19, 2020Mark as Resolved I received a credit card from State Bank of India on Sep, 2019. now i am the card was activated. My original mobile no. is 94909 24240, but the sbi credit card was linked to another mobile no. 7382065460. This mobile no. 7382065460 is not my mobile no. So please kandly change my mobile no. from 7382065460 to 9490924240 as early as possible and informed me the same to mobile no. 9490924240 and email. ID. is [email protected] yours sincerely K. Prabhakar
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Mar 19, 2020
        Updated by prabhakar.mpl
        State Bank Of India [Sbi] — I want change my mobile no to sbi credit card

        1 Review
        BAIREDDIPALLE MANDAL, Palamaner, Andhra Pradesh, India
        prabhakar.mpl on Mar 19, 2020Mark as Resolved

        I received a credit card from State Bank of India on Sep, 2019. now i am the card was activated. My original mobile no. is[protected], but the sbi credit card was linked to another mobile no. [protected]. This mobile no. [protected] is not my mobile no.

        So please kandly change my mobile no. from [protected] to [protected] as early as possible and informed me the same to mobile no. [protected] and email. ID. is prabhakar.[protected]@gmail.com

        yours sincerely

        K. Prabhakar
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          J
          jagversinghtarkar
          Mar 19, 2020
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          Address: Mathura, Uttar Pradesh, 281004

          I ordered a product from amazon and i returned that product to amazon and the refund is initiated by amazon of amount 1331 and amazon has sent me refund reference number it is generated by bank. But refund is not reflecting in my bank account. I have complaint to the bank customer care by call, bank is not listening the problem and saying reference number is not generated by bank.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          I format my desktop.bt nict softeare is not reinstall yet..
          Hello.
          Account balance is 4000 in semi urban sbi bank still deduction of 147.5 is dedicated. And the message comes 5 times. One time at yesterday evening and 4 time today's morning.
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            A
            Awdhesh1122
            Mar 19, 2020
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            Address: P4, Ksdidc industrial area, mahadevpura, 2nd floor HDFC Bank, Near Phonex mall, Bangalore, Karnataka 560048, Bangalore, Karnataka, 560094

            I have done payment through phonepay to flipkart and due to some reason flipkart have referred my money and i have received utr no but payment not received.
            Even i have visited sbi bank mahadevpura branch bangalore but denied to help and asked me to visit branch office.
            I stay in bangalore and branch office is mumbai.

            Please help as i don't have single rupee in my packet.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Mar 21, 2020
            Updated by Awdhesh1122
            Dear SBI Team,

            Kindly resolve the issue as Phonepay is not ready to healp and i felt Phonepay is fraud company and don't have any system for customer.

            I hoping help from SBI bank as I have already shared my UTR number.

            I am attaching Phonepay customer support team they asked me to contact Bank.

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              S
              sunny arora 416
              Mar 18, 2020
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              Address: state bank of India main branch civil lined roorkee, Haridwar, Uttarakhand, 247667

              I saw my statement of account, sbi has debited amount of 295 for the five times unnecessarily, and just because of that emi got bounced and levied a penalty of inr 450 from bajaj. And this is the zero balance account for which they levied a charge for the five timed irrespective of having a balance in the account. I want that all money to be refunded in my account as soon as possible and along with a penalty charges of 295. When i talked to an agent of sbi they said it is levied by bajaj. But bajaj levies a penalty charge of 450 directly not from an auto debit mode.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I have used Sbi BHIM UPI App for funds transfer on15/03/20 my account debited for that transactions on next day (16/03/20) but I got error message as Remitter CBS offline. I raised dispute for that transactions yesterday (16/03/20 ) but Till now I didn't get any refund, almost 48hours completed.
              my ac no : [protected]
              Refrence id IN[protected] refunded by flipcart to my accont but sbi charges me.my account no [protected]what is going on i dont no but it is worst done by sbi i am not going to be paid any emi fraud done by sbi...or flipcart resolve this otherwise i am going to ddo action against both o[censored].. very bad services by sbi
              Requesting to state bank of india to open an e-corner for cash deposit through CDM on g. t. road at konnagar area please
              Card no:[protected]
              My SBI cerdit card January month credit card will be closed but still date not received NOC certificate in Your cerdit card department ask me Balance amount you paid I'll given NOC.
              vikramcivil58's reply, Mar 12, 2020
              NOC not received
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                S
                sonu9300
                from Powai, Maharashtra
                Mar 18, 2020
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                Address: SWAGAT GATE KE PASS , WARD NO. 31 KHARMORA, Korba, Chhattisgarh, 495677

                My name is (Nand kishor rathore) and i had ordered (Metal 12volt dc led light) of rs.168 (Metal 12volt dc led light) in amazon on (2mar 2020) and after (9mar 2020) i returned this order due to personal reason. And on (17mar 2020) amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected]) thanks you sir
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                I have withdrawal 1000 rupees from SBI ATM on 09/12/2019 but amount not dispensed from ATM but amount got deducted from account.Kindly resolve my complain.kindly look into the matter and do the needful.Transaction I ve done from axis bank atm card at SBI kakatpur ATM.
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                  R
                  Ravi Mallepogu
                  Mar 17, 2020
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                  Address: Shareen Nagar, Near Tagoore School, Kurnool, Andhra Pradesh, 518002
                  Website: Smulie screen designs

                  Othpg transaction

                  Fraud transaction by google
                  My account debit rs.4800. Without do any transaction by me so please refund my amount in my account.
                  Iam private school teacher middle class family person, how can i maintain my family in this circumstance situations. This very sad thing to me. Iam very worried about it. Pls solve my problem and recover of my debited amount rs 4800/- i will be thankful ever. Pls understand my problem

                  My sbi account no : [protected]
                  Name : mallepogu ravi
                  Srinagar colony branch, kurnool, ap
                  Mobile : [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Refund initiated by Amazon on 05 Mar 20
                  But not get my refund till now
                  SBI decline clearly to any help in this matter
                  [protected] is refund reference no.
                  I have purchased one product from SBI rewards but product is not delivered then tracking status showing that it is already delivered
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                    A
                    ameysamantray
                    from Powai, Maharashtra
                    Mar 17, 2020
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                    Address: Shyam Nagari 1 Pandharkawada, Yavatmal, Maharashtra, 445302

                    My name is Amey Pratap samantray and my bank account number is [protected]. i had ordered a shirt of Rs 2233 from amazon on 4 feb 2020 and after 7 feb i had returned the product due to the personal reason and on 2 march 2020 amazon initiated the amount to my account but i still didnt got the money.Amazon sent this reference number [protected] and told me to file charge dispute form but state bank doesnt help me so please kindly respond to this complaint its very urgent its already been 15 days.Thank you.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Mar 17, 2020
                    Updated by ameysamantray
                    my issue is not resolved yet
                    Mar 18, 2020
                    Updated by ameysamantray
                    Issue is resolved thank uh
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                      S
                      SSB Residency
                      Mar 17, 2020
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                      Address: Hyderabad, Telangana, 500071

                      I have taken the balance transfer for 60 days for 30k and got the next statement including 30k, so i called customer care, as per them whatever we used apart from Balance transfer that amount has to be paid. Same I did, now in my fresh statement, they are charging finance charges whatever i used even i am having 60 days period. Now they are saying once we take BT, if we use the card for that transaction they will charge 3.35 interest, surprisingly. if that is the case they should inform us at the time of BT.
                      Really worst rules and if anyone is using SBI Credit card please close the card. So many hidden charges, even customer care people also misguiding us.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Naveenjupally
                        Mar 17, 2020
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                        Address: 500008

                        I haven't got my refund of rupees 1455 I tried contacting the bank and Amazon customer service but none of them seems to respond so I finally came to know about this website and came here to complain I tried every thing I can but non of it seems to work I checked this online it's not just me who is suffering but also many people contact me so I can provide u the details
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          H
                          honey96800
                          Mar 17, 2020
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                          Address: 341508

                          I ordered an item from flipkart and i returned it and they initiated the refund. Gave a refrence number in[protected].
                          Payment stucked in gateway and i still not get my refund yet branch says we havent recieved the money. I raised a complaint on c. M. S. Sbi ticket number [protected] and they replied that they have not found any detail with the refrence number from flipkart
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            K
                            Mar 17, 2020
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                            Address: Haripura, Amritsar, Punjab

                            I was there to assist one of my knowns who were uneducated and wanted to open a salary account in sbi bank haripura, amritsar. First of all the officer named vivek bhalla was busy on his phonr got 15min. When he got free i asked him to assist us my wife was along with me ans the uneducated fellows too. He asked me to go somewhere else and open my account there. When i asked him the reason he rose up aggressively and used cheap words with me and my wife. He was almost about to hit me. He tore off the form and asked me to get out and humiliated me in front of 40-50 people.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              L
                              Lipika parida
                              Mar 16, 2020
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                              Address: Tulasipur, Cuttack, Odisha, 753008

                              Amazon has initiated the refund but that is not credited to my account.
                              Refund for amount 240.00 has been successfully processed on[protected] but till now it is not credited. I tried to contact my home branch and bank customer care but did not get any respond. Amazon has confirmed that they have already sent the refund amount. But 7 days already passed and i did nt get my refund.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                I
                                Imdmanirul
                                Mar 16, 2020
                                Resolved
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                                Resolved

                                On 02/03/2020 i booked a railway ticket on irctc and pay through amazon pay upi. But transaction was failed and amazon issued my refund of 263.18 rupees on that same day whose reference id[protected]. But amount did not credited in my account till now. Thereafter amazon advise me to contact sbi care but sbi told me that they cannot any help as i payment through third party application amazon. Now i want the refund amount in my account as soon as possible.
                                Mar 29, 2020
                                Complaint marked as Resolved 
                                This company didn't take any action.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Gurdeep@8113
                                  Mar 16, 2020
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                                  Address: #180 tarkhana wali gali pandusar nabha, Patiala, Punjab, 147201
                                  Website: Amazone india pvt. Ltd.

                                  I have purchased hp wireless keyboard from amazone website and txn no. Is #[protected] dated 03/03/2020 but i have canceled my order and cancellation no. Is #[protected] after this amazone claimed that refund is issued from amazone ref no #[protected] dated[protected] but refund is not credit in my account bank and amzne not answering me.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    talwindergur
                                    Mar 16, 2020
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                                    I facing issue with fast tag recharge. When I am trying to recharge then it's showing " Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction. "

                                    Till now I recharged my tag 500rs approx. so I not cross 10, 000 monthly limit.
                                    I submit issue at 28th Feb 2020 and till it's not solve.

                                    Many times I email sent to following accounts but nobody reply.

                                    "helpdesk.fastag",
                                    team.[protected]@sbi.co.in
                                    West Zone RFID,
                                    South Zone RFID,
                                    North Zone RFID,
                                    "[protected]@gitechnology.in",
                                    CM 6 SPL Projects,
                                    fastag itsupport

                                    I buy fasttag from JOSHI HYUNDAI MOHALI and also they are not good.

                                    Hope they will solve issue one day.

                                    Talwinder Jeet Singh
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Where you able to get this resolved. If yes could you please let us know how you did it.
                                    I too am facing same issue
                                    my vehicle no is mh19cu4453. Today i have completed KYC, but i cant recharge fasttag. following error occur "Recharge is blocked due to Limited KYC. Please upgrade your Wallet as KYC Customer for the further transaction."

                                    please guide me or resolve the same.

                                    thanks
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                                      Arwa Takiwala
                                      Mar 16, 2020
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                                      Address: 301 Masum Chembers Panigate, Vadodara, Gujarat, 390001

                                      Hi My name is arwa takiwala i am from vadodara gujarat India Having Acc in SBI Mandvi Main Branch Vadodara on 3rd/12/[protected] from my account was clonned through Atm in Mumbai and this has happen with total 16People in vadodara As per RBI gideliunes this kind of cloning that is without sharing PIN or OTP Respected bank shoul be refund within 90days but as careless SBI didnt Support Physically and not taking any kind of authority for the same .infact other bank has already Refunded the cloning but being goverment sector SBI is being Careless and not taking any authority for the same and since its more then 90days i have to knock doors over here..
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        N
                                        narender bhai
                                        Mar 16, 2020
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                                        Address: MUMBAI MAIN BRANCH Address MUMBAI SAMACHAR MARG HORNIMAN CIRCLE, FORT MUMBAI, MAHARASHTRA District: GREATER MUMBAI Pincode - 400001, Mumbai City, Maharashtra

                                        Hello namaskar, 1 sal se phone banking new rajister band ho rakha hai, aur main apna password bhul chuka hun, phone banking new disturb maintenance mein chal raha hai 1 sal se, aur forgot password bhi maintenance mein hai, isliye main apna phone main use nahin kar pa raha hun, aur aapka sbi noqueue application bhi maintenance mein chal raha hai, jisse lambi line mein lagana padta hai, please sar solution kijiye, thank you very much, name-narender bhai, phone-[protected], [protected]@gmail.com
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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