State Bank of India [SBI] Complaints & Reviews

Hello team,

I have been forced to apply a sbi credit card in dec 2017 and and outstanding amount of 5000 has been charged without using the card at-least for once.

After calling the customer care for 100 times, i did not get proper response and at the end i have paid the amount and closed the card

Even after closing the card, it is still reflecting in my cibil score report.

Please remove or mark this sbi credit card as closed in my cibil report.

Regards,
Sneha

I have placed the order on amazon and after which they have released my refund for the wrong item i have received, they have provided the refund reference:[protected], but after they have completed the job bank is not even responding my calls for further enquiries, and even not refunding my money, amazon has forced me to file a charge dispute against this, after which i request bank to get my money refunded back to my parent account.

A refund was issued into my account by amazon.com on a canceled order with the authorization code (Refund reference number) - 635386 on 6th october 2019 but beforehand i had to urgently close my bank account on 4th october 2019. I contacted amazon for the same and they suggested me to go fill charge dispute form with the bank and i contacted the branch with the same for which the manager said they dont know of any such form and one employee even said to let go of the amount due to complications. I wasnt provided any information regarding disputing my transaction on both customer care and the bank branch as well. Bank branch name - ngm nabha (Ifsc code - sbin0018691).
My bank account number - [protected]

Hi sir, my sbi savings bank account no bearing [protected], maintaining account with sattur branch, virudhunagar district, tamilnadu. Yesterday i booked a bus ticket through make my trip.com, unfortunately the three payment transactions have been failed. So i slected other options to pay for my ticket. Today morning i got a message from sbi saying saying that debit of transfer of rs. 295. Even after deduction of the ticket amount rs.523, the avialable balance in my account shows rs. 5162. Kindly clarify the deduction. Thanks. Kannan ramaiya. Advocate. Sattur.

Name - ranjit yadav
Account no - [protected],
Ifsc code - sbin0012531,
Branch name - tarapur,
Transaction date - 01/10/2019
Transaction time - 16:44:26;
Transaction amount - 2001/-
Bank rrn no[protected],
Please help me sir
Sir bank me likhit complant dene jate hai to nahi lete hai bolata hai
Amount debit ho gaya hai, customber care call karate hai to bolata hai
Ki aapka koi details show nahi karata hai to hum kya kare mera paisa
Kaise wapas aayega

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 1000 rupees was successfully processed on 04 november 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

The bank reference id is[protected].

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 1663 rupees was successfully processed on 22 october 2019 to my account... Thus said by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Please help in my refund.

Transation ref. No.[protected]

From-adarsh patle

I gave my pan card and nominee details to be updated in my account more than 5 times i have filled the form and submitted the documents but still my pan card and nominee details has not been updated in my account i am one sided leg fractured person it is not possible for me to visit branch anymore so please help me out i am fed up of the staff of this bank they keep the documents aside and say it will be done this is not once none of the staf[censored]nderstand my condition plz help me out
State bank of india
Halsi branch, lakhisarai, bihar
Customer name - urmila devi
A/c-[protected]

Hi sir / mam.

Recently i had withdrawed 7k rs from axis atm athwagate surat. And got one torned of of rs 2000.

After few days i visited to kotak bank where my salary account and i requested to help me on it but they refused and sent me on axis bank and they also refused to help me on it. Then i visited to sbi branch kadodara surat. And asked bank to help and they are saying we not dropping money in every atms. And told me to visit the bank whos atm i have used. There is help found from any bank.

It my kind request to you please help me on this matter as 2k is big amount for us.

Thanks & regards,
Rahul [protected]

सेवा में,
श्रीमान महाप्रबन्धक महोदय,
भारतीय स्टेट बैंक,
ग्राहक सेवा विभाग,
राष्ट्रीय बैंकिंग समूह
स्टेट बैंक भवन मुम्बई - 400021
विषयः- आपके बैंक कर्मीयों द्वारा वरिष्ठ नागरिकों का असम्मान करने तथा वरीयता ना देने के सम्बन्ध में शिकायत प्रार्थना पत्र।
महोदय,
निवेदन यह है कि प्रार्थी जगदीश प्रसाद गुप्ता उम्र 70 वर्ष निवासी बड़ाबाजार, सोरों जि0 कासगंज, पिन कोड 207403, उ0प्र0 आपसे विनम्र निवेदन करता हूंॅ कि, प्रार्थी एस0बी0आई0 शाखा सोरों जिसका प्थ्ैब् ब्वकम ैठप्छ0003959 स्थित लहरा रोड सोरों जि0 कासगंज का 40 वर्ष पुराना एक प्रतिष्ठित एवं वरिष्ठ नागरिक ग्राहक हूंॅ। उस समय यह एस0बी0आई0 कासगंज शाखा की ब्रान्च थी। दिनांॅक 11.11.2019 को प्राथी उक्त बैंक शाखा में 50, 000/रु0 जमा करने एवं एक एफ0डी0 65000/रु0 की बनबाने गया। उस समय दोपहर के 2 बजे थे। बैंक में पूरा स्टाफ अपनी सीटों से गायब था, केवल बैंक के गार्ड ही उपस्थित थे। पता चला कि स्टाफ लन्च करने गया है। बैंक में बैंक टाइम 10 बजे सुबह से 4 बजे सायं तक अंकित था। भोजन अवकाश का कोई भी जिक्र नहीं था। मुझे आश्चर्य हुआ कि पूरा स्टाफ सीट छोड़ कर चला गया है। खैर एक घण्टे बाद स्टाफ आ गया। तब तक मैं इन्तजार करता रहा और परेशान होता रहा। जब लाइन में लग कर खिड़की पर पैसा जमा करने गया तब वहांॅ लिखा देखा कि यहांॅ 20, 000/रु0 तक जमा करें एवं रु0 10, 000 /रु0 तक निकालें। मैं लाइन से निकल कर दूसरी खिड़की तलाशने लगा जो नहीं मिली। गार्ड से पूंॅछने पर ज्ञात हुआ कि उल्टा लिखा हुआ है कि यहांॅ पर 20, 000 /रु0 से ऊपर (।इवअम) एवं 10, 000/रु0 से ऊपर (ंइवअम) ही जमा एवं निकाले जाते हैं। तब उल्टा लिखा जान कर दुख भी हुआ और बैंक भूल पर आश्यर्च भी हुआ। कुछ देर में पैसे जमा हो गये। बाद में जब मैंने एफ0डी0 बनबाने के लिए बैंक मैंनेजर महोदय से सम्पर्क किया तो उन्होंने मुझे रामू नामक व्यक्ति से सम्पर्क करने एवं फार्म भर कर लाने को कहा। रामू मुझे बैंक में नहीं मिला तो मैंने फिर ब्रान्च मैंनेजर महोदय से सम्पर्क कर मदद करने को कहा। तो उन्होंने मेरे निवेदन को अनुसुना कर दिया। मैं उपेक्षित एवं परेशाना होता रहा वे मोबाइल से लगातार बात करते रहे।
अतः मैं परेशान होकर मैं अपने नगर सोरों की बैंक आंॅफ बड़ौदा की नगर शाखा चन्दन चैक में गया। वहांॅ ब्रान्च मैंनेजर महोदय ने विनम्रता पूर्वक मेरा स्वागत किया एवं आने का मन्तव्य पूंॅछा। जब मैंने 65, 000 /रु0 की एफ0डी0 बनबाने की बात की। बात कहने पर उन्होंने कौरम फार्म मंॅगाया, स्वयं ही फार्म भरा और 65, 000/रु0 का चैक मेरा बच्चा जो ए0जी0एम0 है से लेकर जमा किया। चैक एस0बी0आई0 का ही था। काम करके मुझे विनम्रता पूर्वक विदा किया। इससे मेरा दिल प्रसन्न हो गया और हमेशा ही उस बैंक से काम करने का मन करने लगा है। क्योंकि बैंक आंॅफ बड़ौदा के बैंक कर्मी हम वरिष्ठ नागरिकों का सम्मान तथा परवाह करना जानते हैं।
मुझे आपकी बैंक से शिकायत है कि आपकी बैंक वरिष्ठ नागरिकों को तमाम तरह की सुविधायें देने की बात करती है, प्रचार करती है इसके विपरीत हमें उक्त बैंक शाखा में जाने पर उपेक्षा एवं कष्ट सहने पड़ते हैं।
कृप्या सुझाव देने का कष्ट करें कि क्या मैं दुःखी होकर अपना एवं अपनी पत्नी का उक्त बैंक शाखा में अपना खाता बन्द करा दूंॅ।
आपका आभारी होऊंॅगा।
भवदीय
दिनांॅकः-
वैद्य जगदीश प्रसाद गुप्ता
बड़ाबाजार, सोरों जि0 कासगंज
account no. [protected]
State bank of india branch soron
ifsc code - sbin003959

Sir
Kindly i want to know details about this investment amount debited from my account without my concern.

Account number =[protected]
Name =choudhary pradeep mahaveer
Branch code =10948
Ifsc code. = sbin0010948

Transaction details
Date =25/10/19 and 14/11/19
P () trying for ddr hcifpl
Transfer to investment intermediate
Amount =295 ➕ 2249 = 2549

Kindly give back this amount to if this is any investment policy then we don't want any kind of service.
Close this fund or something else it is and give my amount back plzzz

I have purchased mobile from flipkart through sbi debit card emi option rs18990/- but i cancelled order. They will refund amount through ref no in[protected] on 4/10/2019. But still amount was not credited my bank account.
I have purchase mobile from amazon sbi debit card emi option rs.16999/- i will cancelled order. They refund through ref no in[protected] on 3/10/2019 but still refund was not credited to my account. I attach support documents. Please rectify problem as soon as possible

My name is sonu and i had ordered a product of rs. 658 (Fadiso fashion blue dial day and date functioning analogue men's watch) in amazon on 29 oct. 2019 & i returned this order due to personal reason. And on 1 nov. 2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [your card number].

A refund of 1015 rupees was successfully processed on 06 nov 2019 to my account by nykaa shopping site. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service but not get any help.

I have confirmed with nykaa and they have successfully processed the refund and the reference number 2610028

Locate the pending refund and follow the path back to nykaa's payment processor to locate the refund.

I have been provided with a reference number of the transaction that is being initiated by amazon on 5th nov 2019 but even after 9th working days it is still not credited to my account. I have also been provided with an email regarding the refund initiation. I was being told to contact my bank customer service by amazon regarding this issue but its of no use. I have contacted the bank many a times but none of the bank executives were even willing to help me with this problem. When should i getting my money? The amount to be refunded is around 517 and it matters for me a lot. I kindly request to look into this matter and credit the amount in my account as soon as possible.
I am also providing the screenshot of that email sent by amazon to me.

My name is Amut Kumar, , i had ordered milton thermo flask..the order get cancelled..and refund is initiated by amazon but I have not received my refund to my account..from Amazon.amazon told me that we have sent the amount of Rs. 743.99 on 30 october 2019.but i had not received yet. . amazon provided me the Refund Reference number # 120185 the refund was processed on 30 october 2019.. but till date i have not received yet.
.

plzz do it soon..thnx

Hello

In spite of me having made the payment for the month on October, 2019, the SBI Cards company refuses to acknowledge the payment. They have levied heavy penalties and in spite of multiple mails sent, there were no responses from their end to rectify the error. I have asked for account closure and still there are no responses for them. I am willing to pay all the actyual charges and close my account but there seems to be no revert from them

On 13 Nov 2019 at 10.21am, I recharged my mobile with Rs.99(BSNL) through yono Lite SBI mobile app.
Soon I received a message"Operator service unavailable OxitransID Payment of Rs. 99 if debited would be reversed soon. TID:UH86745740.
But till now I haven't received the debited amount. So credit Rs. 99 to my account from OXIGEN SERVICES INDIA.

Hi,
This is Dipta Jamatia .my SBI account with number [[protected]] debited INR. 1, 097.00 with the name of CAMDEN TOWN TECHNOLOGIES Tr For DDR INSTALMENT as INVESTMENT INTERMEDI. this transaction is not authorized by me and I did not get any prior intimation about that transaction.i not even about that deduction of that payment.
sir can you please do an enquiry on this and help me to get my money back.

Thanks,

Two times on 12th December & 13th December Rupees 295/- has been Debited, Transferred to INVESTMENT INTERMEDI without my permission from my SBI account.
I have not been informed nor I have approved any such deductions.
I request you to help me to recover my money money rs 590/- (295+295) back and Block INVESTMENT INTERMEDI.
Thank you for the help in advance!