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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 324

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R
Romit Malakar
from Mumbai, Maharashtra
Sep 14, 2019
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Address: 560076

On 25th of august otp fraud happened for my credit card which i received some weeks back. After multiple. Mail threads and asking for help from helpline the end result was zero. The money was transfered to paytm and mobikwik. Three transactions happened in total of 31000 rupees. Ending mail stated that i have to check with merchant and merchant is saying that i should check with bank. My question here is that, is this the condition of a major nationalist bank? If you are telling me that this is my fault because otp was shared then i would ask you from where did they get my hdfc card details and sbi card cvv from? Fraud is happening from inside and data about customers are being provided internally. I wont let this end so easy and i want a chargeback of this.
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    Asha Thounaojam
    from Bongaigaon, Assam
    Sep 14, 2019
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    Address: 1st Bn NDRF, Rani Gate, Patgaon, Azara, Guwahati(Assam), Kamrup Metropolitan, Assam, 781017

    It is submitted that, i thounaojam asha devi a/c no. [protected], airport branch, guwahati, assam-3776 is holding a pmsp account. However, i have not received pmsp silver atm card till date. Therefore, i would like to request that please issue me a silver atm card for my future use.
    In this regard, any reply for said information may kindly be send to this email i. D. [protected]@gmail.com
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Rishab chetri
      from Mumbai, Maharashtra
      Sep 14, 2019
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      I have ordered a product from amazon n 16 or 17 july and because of some reason i returned the product but i did not get my payment back so i contacted with amazon customer care service they said they initiated my refund then i replied i have not received my payment back then they urge me to contact with sbi and they gave me an reference no. Which is 998474 then i contacted with the sbi they told me because of some reason the amount has not transferred into my account and they told me to file charge dispute then told me that he filed the charge dispute and i will receive my refund back within 45 days but i have not received my amount yet
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Barjinder Jassal
        from Ambala, Haryana
        Sep 14, 2019
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        Address: Guru Teg Bahadurgarh

        To whomsoever it may concern,
        My name is barjinder singh and i opened a salary savings regular account at state bank of india branch baghapurana, ifsc code: sbin0001634.

        I have transferred funds to this account. The problem now is that i am unable to do any online transaction it always displays an error message saying “cif not scrutinized by lcpc”. I am stuck with this account, since i cannot carry any transactions from this account. I have to make urgent payments but my funds are stuck in this account.

        I have raised multiple online complaints and all of them were closed without resolving the problem. I have contacted the branch manager & sent several emails to branch manager & nodal officer but the issue has not been resolved.
        Barjinder singh
        Email: electrical. [protected]@gmail.com
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          prafulla1234
          from Noida, Uttar Pradesh
          Sep 14, 2019
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          Address: j 12, mayur vihar iii, 110096

          Hi all,
          I am prafulla kumar pandey, sbi a/c-[protected].20000 o[censored]nauthorized transactions happened from my account on 22 feb 2019 in the form of account withdrawal (Txn:[protected] &[protected]. . Same time, i informed sbi customer care, informed about the incident, blocked my card & complained for unauthorized access ([protected] & [protected]). Next day reached bank & informed the bank manager. Bank manager asked for police complain & other documents. I handed over all document. I inquired about my case on very 15 days.in the month of may, it was told to me my case has been approved & will get back my money in just 1 to 2 weeks. But suddenly, in the month of june or july, manager changed & new manager came into the role. I asked her about the progress of my case. Firstly she was not aware about the same. When i told her incident, she looked into the case & asked for 2 more weeks. Every time, i asked her about the progress, her response was "it will take one more week". But 3 more months happened. But still i did not get any resolution.
          I want to raise a complain against sbi for delaying my case & not providing my money back.
          Please look into the case & help me out. I took 3-4 leaves from my office to visit the bank but getting nothing except delay. Bank personnel have made me mentally disturbed.

          Regards, prafulla[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Sep 18, 2019
          Updated by prafulla1234
          may i expect any resolution for this complain?
          Sep 19, 2019
          Updated by prafulla1234
          any update??
          Sep 20, 2019
          Updated by prafulla1234
          Any update by SBI?
          Oct 12, 2019
          Updated by prafulla1234
          please provide an update for this? it happened around one month for raise this complain. how much time it will take to provide a resolution.
          Oct 20, 2019
          Updated by prafulla1234
          any update on this??? since one month i am asking for updated but not getting any update?? should i expect update? kindly provide an update???
          please provide an update for this? it happened around one month for raise this complain. how much time it will take to provide a resolution.
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            R
            Reddi Raani Kallutla
            from Mumbai, Maharashtra
            Sep 14, 2019
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            Address: Galiveedu near ps, 516267

            Dear sir,
            My name is kallutla reddy rani. And i had ordered blootooth of 918rs amount. Blootooth in amazon on orderd29/08/2019
            Date. And after return date is 31/08/19 i returned this order. And on 31/08/19date on which refund initiated
            Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
            (Reference number is[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So
            Please kindly respond to this complaint it's very urgent. My card number is [protected] {card no is not
            Mandatory you can enter it if you want better chances of recovery}
            Thanks you s
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              divya24sept
              from Puducherry, Puducherry
              Sep 14, 2019
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              Address: East Godavari, Andhra Pradesh, 502032

              Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
              Thanks regards.
              Sunitha.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Sukanta10m
                from Mumbai, Maharashtra
                Sep 13, 2019
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                Address: Jhalukbari joymotinagar guwahati-12 bylane 1 house no 32, Kamrup Metropolitan, Assam, 781012
                Website: Pubgmobile.com

                I have purchased uc today on 13-09-19 through net banking of state bank of india at around 8:40-9:10am. ₹799 uc was purchased and the payment was successful but no uc was added in my account. So i want a refund or uc to be added as soon as possible.
                Payment was shown successful and amount was also deducted and the message is given below but no items haven't been purchased.

                Thx for inb txn of rs.799.0 frm a/c x5843 to times of m... Ref#igagzlcju3 on 13sep19.
                +1 photos
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                  Subhamita Sengupta
                  from Kolkata, West Bengal
                  Sep 13, 2019
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                  I am intimated about an unauthorized transaction of rs7900.0 on pos [protected] at itunes.com/bill from my sbi a/c on 11.09.2019 (Txn#[protected]. I have no apple id, have never purchased an apple product such as itunes. This fraudulent transaction has been happened using by debit card detail, without my permission, even no otp was asked for the same. I demand a refund from bank for they failed to keep my account details secure.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    sanjeev013
                    from Meerut, Uttar Pradesh
                    Sep 13, 2019
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                    Resolved

                    Address: house no 241 awas vikas colony, 205001

                    नमस्कार सर
                    सविनय निवेदन यह है कि मेरा amazon कि तरफ से पैसा refund हुआ था पर वो मेरे ac में आया नहीं था उसके लिए मैंने बैंक के कई चकर काटे और कोई कार्यवाही नहीं हुई उसके लिए मैंने charge dispute form भी भर कर देने गया पर वो भी उन्होंने नहीं जमा किया इस तरह से मुझे 1 साल से ज्यादा हो गए है पर मेरे 10000 रु नहीं वापस मिल पाएउसकी transaction id है[protected]/8/2018 का ये मामला है तो कृपया करके मेरे पैसे वापस दिलाने का कस्ट करे आपकी महान कृपा होगी
                    धन्यवाद संजीव चौहान
                    Nov 22, 2019
                    Complaint marked as Resolved 
                    Hello no one helping me please do something
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      B
                      Brajesh kumar Shakya
                      from Delhi, Delhi
                      Sep 13, 2019
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                      Address: Aruna Nagar, 207001

                      I am savings account holder in SBI bank(Account no -20******39).I got a message on 7Sept 2019 at 5:19pm on my registered mobile number that an amount of 30, 000 has been withdrawn from my account, this shows that some unknown person has stolen money using personal data.
                      I had a word with the customer support executive and also file a report in a police station Patiyali.

                      Below are the bank details-
                      Name - Brajesh Kumar Shakya
                      Branch- Etah ADB Aruna Nagar
                      IFSC - SBIN0011596
                      Phone number-[protected]

                      Hence I would request you to look into my case and help me to get my money back

                      Regards,
                      Brajesh Kumar Shakya
                      +1 photos
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                        S
                        Sarama mukherjee
                        from Mumbai, Maharashtra
                        Sep 12, 2019
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                        Address: Shibrampur jana villa branch ifsc code SBIN0011368

                        Respected sir madam
                        My name is sarama mukherjee my state bank a/c number [protected].my mobile number [protected].beg to inform you that state bank of India Kolkata with out Any information my money deducted.suddenly I visited shibrampur jana villa branch of Sbi. Manager told me bank don't deducted ur money.deducted ur money bajaj finance.then I visit bajaj office bajaj show me details bajaj not deducted money.plz sir arrenge my money back
                        Thanking u
                        +12 photos
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                          Jagruti Bhatia
                          from Mumbai, Maharashtra
                          Sep 12, 2019
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                          Address: 73 house no. , shakti nagar , habibganj, 462024

                          I have ordered a healthgenic self defence pepper spray for women safety - 30gm/ 55ml it was prepaid and then i cancelled the order on 3rd of september.
                          But till now the refund has not been credited to my account.
                          The amazon has initated the refund from my end but it has not been sent to me by bank.
                          I request please take this seriously and provide my refund as soon as possible.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            sanjeevsk001
                            from Mumbai, Maharashtra
                            Sep 12, 2019
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                            Address: 176047

                            Dear sir,
                            My name is bindu devi
                            I am expecting some amount from about my account number sbi is [protected]
                            Ifsc code sbin0008058
                            Arn number are below
                            1) arn 75332999180001803724966
                            2) arn[protected] [protected]
                            3) arn 75332999180001803724966
                            4) arn[protected] [protected]
                            5) arn 75332999180001803728538
                            6) arn[protected] [protected]
                            7) arn 75332999180001803729759
                            8) arn[protected] [protected]
                            9) arn 75332999180001803729759
                            10) arn[protected] [protected]
                            11) arn 75332999187001811357588
                            12) arn[protected] [protected]
                            13) arn 75332999187001811357588
                            14) arn[protected] [protected]
                            15) arn 75332999187001811357828
                            16) arn[protected] [protected]
                            17) arn 75332999187001811365094
                            18) arn[protected] [protected]
                            19) arn 75332999188001812256226
                            20) arn[protected] [protected]
                            21) arn 75332999188001812256226
                            22) arn[protected] [protected]
                            23) arn 75332999188001812260822
                            24) arn[protected] [protected]
                            25) arn 75332999188001812260822
                            26) arn[protected] [protected]
                            27) arn 75332999188001812265086
                            28) arn[protected] [protected]
                            29) arn 75332999188001812265375
                            30) arn[protected] [protected]

                            Its been one month, these transaction are not showing in my account kindly let number if you need any other information waiting for your reply
                            Thanks in advance
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Sep 12, 2019
                            Updated by sanjeevsk001
                            please help me
                            Sat, Amazon valo ne mere payment transfer Kar diya hee lekin SBI Bank tararf se mera amount mere account me transfer nathi huva app jald hi mera payment Kar do

                            problem receiving amount - Comment #3534703 - Image #0
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                              M
                              Mamatha Nagin
                              from Delhi, Delhi
                              Sep 12, 2019
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                              Address: 500092

                              During some online transactions my credot card was temporarily blocked and i have tried the customer care 24x7 for unblocking my credit card and the ivr is not answering to me through lan lane also i have tried many time please resolve my complaint the online registration procedure through land line the ivr auto answering system is not responding to me
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Asarvi siddiki
                                from Ambala, Haryana
                                Sep 12, 2019
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                                Address: Krishan pura panipat, Panipat, Haryana, 132103

                                Refund amount from amezon are not found in my account... The amount transfer from amezon befor 10 days but these amount are not avaleble in my account.. Online shopping grom amezon i bought 2 shirts and returned these shirt that why 2refund amount from amezon are transfer but these amount are not procced in my bank account plz do something and return money in my account
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Sir i recently ordered from Amazon. And after i cancel the order. Amazon has send my refund to my Bank but my does not transferred refund in my account.
                                My account number [protected]
                                Refund reference number 476598

                                refund amount issue - Comment #3534666 - Image #0
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                                  zane369
                                  from Guntur, Andhra Pradesh
                                  Sep 12, 2019
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                                  Address: Guntur, Andhra Pradesh, 522002

                                  Recently i return a product in amazon for which they refund my money but my bank haven't reflected my money in my account... My reference number is[protected]... I talked with the bank executive but they refused to help me... Amazon was helpful but sbi customer service is soo bad.. I don't know what to do... So iam writing to u... Help me..
                                  Awaiting for positive response
                                  +1 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Hello sir..
                                  I m ordered from amazon bt some reason i returned my order. Amazon says he refund my amount 31 august..
                                  Bt today is 12 th day .. i call amazon customer care .. they said they initiate
                                  The amount and they give me refund reference number .. now bank not nt back to my amount ..

                                  my money is not credited in account - Comment #3534537 - Image #0
                                  Prakash sejkar's reply, Sep 12, 2019
                                  Solve
                                  I cancelled an order on Amazon. Not yet received my refund. Can you please help me out. RRN NO.[protected]. Amazon customer care service asked me to contact bank customer care.

                                  my money is not credited in account - Comment #3534606 - Image #0
                                  Through upi phone pe received rs 1000. But money not reflect linked State Bank Account. Phone pay says it is confirmed that money credit in your bank account. But I check my blance. Money not credited.
                                  Name: TAPATI BIKRAM
                                  ACCOUNT NO : [protected]
                                  Branch : Kulpi
                                  UTR :[protected]

                                  my money is not credited in account - Comment #3534638 - Image #0
                                  Tapati Bikram's reply, Sep 11, 2019
                                  Through upi phone pe received rs 1000. But money not reflect linked State Bank Account. Phone pay says it is confirmed that money credit in your bank account. But I check my blance. Money not credited.
                                  Name: TAPATI BIKRAM
                                  ACCOUNT NO : 37934452352
                                  Branch : Kulpi
                                  UTR : 925405080714
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                                    duttasuvojit
                                    from Mumbai, Maharashtra
                                    Sep 12, 2019
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                                    Sbi card had fradulently reported to cibil, resulting in abrupt reduction in my cibil score.

                                    First of all the card itself has not given effect of my credits and had purposely restrained from giving its effect and now they added wrong charges in my account without giving the effects of the credits. Subsequently they had also made false report before the cibil, thereby effecting my score.

                                    It is me who owe money from sbi cards and not the other way round. The banks allways have a upper hand causing terrible loss to the clients.

                                    And sbi is worst among them all
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    On 24th aug 2019 I have sent money Rs.1000 to my friend through amazon pay but it still painding So... I request u to check it reflect the amount to my account or to my friends Account
                                    I am writing this request to you investigate the matter so that i can get my money as soon as possible.Thank you

                                    fraudulent activity and wrong reporting by sbi credit card - Comment #3534543 - Image #0
                                    I ordered buffet in little app through phonepe of RS.684.money has been deducted but order was not placed.
                                    I m contacting them since a week they are not responding.
                                    Please resolve my issue as soon as possible

                                    fraudulent activity and wrong reporting by sbi credit card - Comment #3534614 - Image #0
                                    fraudulent activity and wrong reporting by sbi credit card - Comment #3534614 - Image #1
                                    fraudulent activity and wrong reporting by sbi credit card - Comment #3534614 - Image #2
                                    fraudulent activity and wrong reporting by sbi credit card - Comment #3534614 - Image #3
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                                      Bishnu Prasad Nath
                                      from Bengaluru, Karnataka
                                      Sep 12, 2019
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                                      I have cancelled an order (Order#[protected] from amazon.in for which i paid rs.118 and amazon initiated the payment process on 31st august, 2019 and said it will be credited to my accounts in 4/5 business working days.
                                      But its already passed 11 days, still amount is not credited by sbi. I have contacted amazon customer care 4/5 times they told payment processed successfully so i have to contact sbi branch or contact sbi customer care only.
                                      I got a transactions reference number form amazon which is #[protected]. Whenever i visit sbi home branch they didn't respond my issues just told me contact amazon.in again i called amazon customer care for solve the problem but same thing they repeating... Just contact sbi... Sir we are helpless whom i have to contact or how to claim the amount its a head ache to the customer.in my case it is a small amount, if it is big amount then what will be pressure to the consumer. Sir please do the needfull.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        I
                                        Imran Imms
                                        Sep 11, 2019
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                                        Sir this concern is regarding i want to close or settle my sbi credit card card number stating [protected] since april iam getting calls from sbi stating me to pay the amount of 44 k change till now iam getting calls to pay the same amount of 44k since last six months my family is suffering from cricis of financial issues when ever i had money i paid continously on date to sbi bank now i cannot afford more than 30 - 35 k paying to the bank and more over i cannot carry forwaord this till years please do help me to close my account till 35 k even if it effects my cibil score or even if i will not recive any penny loans from bank it would be ok but i cannot afford more than it please do consider this request thanking you

                                        Thanks & regards,
                                        Mohammed imran
                                        [protected].
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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