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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 335

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N
naveen31288
from Mumbai, Maharashtra
Aug 17, 2019
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didn't get du reference number

I have paid an amount of rs.3500 over sbi collect for getting original degree from jntu kakinada. I finished all the formalities and the amount got deducted from my account. But i ended up not getting the required du number. I'm not sure whom to contact. Jntu is not responding calls/emails, calling sbi helpline too doesn't solve my problem.

Fullname : akula naveenkumar
Roll no : 12a71d0509
Transaction date :[protected]...
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vijaybreddy81
from Nizamabad, Telangana
Aug 17, 2019
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Dear sir / madam

Unnecessarily put fin charges on card no
4047 * * 8945

Here i wish to complaint that i have been using the sbi credit card since 2010.

In my statement bill dated 11 aug 2019 where unnecessary fin charges applied for rs 634.06 and igst thereon rs 389.41

Here i want you to clarify the fin charges how did you put unnecessary charges where as bill outstanding amount of rs 46279/-paid on 30 jul 19.

Outstanding paid balance was zero (Excluding emi) where you show the fin charges and taxes thereon applied in my statement on 11 aug 19 of total 634.06+389.41=1021.47

This unnecessary fin charges please may reverse /adjust on my next bill i. E 11 sep 19.

If you cannot reverse the fin changes, you can cancel my card because i can't bare these type o[censored]nnecessary fin charges.

I will be waiting for your reply

Thanking you

Vijaya bhaskara reddy p
[protected]
+1 photos
Sep 3, 2019
Complaint marked as Resolved 
Dear sir/madam I sent a mail to sbi cards for previous issue.but problem not sloved. I called to several times to customer care to solve the problem for above subject but I could not reach there to complaint . So I directly make a complaint against the issue through comsumercomplaints Thanking you Vijaya bhaskara reddy p Contact no 8317508590
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    vijaybreddy81
    from Nizamabad, Telangana
    Aug 17, 2019
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    Dear sir / madam

    Reversal of fin charges card no
    4047 * * 8945

    Here i wish to complaint that i have been using the sbi credit card since 2010.

    In my statement bill dated 11 jun 2019 where fin charges applied for rs 2017.65 and igst thereon rs 1203.96.

    Here i want you to clarify the fin charges how did you put too much charges where as bill amount dated 11 jun was rs 42 and i paid rs 30000/- on 29 jun 19 remaining of 12 k. For 12 k which was not paid on 30 jun you applied too much fin charges i. E rs 2017.+ igst db @18% of 1203.96.

    That means total fin charges rs 3221.60 against 12 k which was not paid by me on 30 jun 19.

    I want you to clarify the fin charges and reverse the charges /adjust on my next bill i. E 11 sep 19.

    If you cannot reverse the fin changes, you can cancel my card.

    I will be waiting for your reply

    Thanking you

    Vijaya bhaskara reddy p
    [protected]
    +1 photos
    Sep 3, 2019
    Complaint marked as Resolved 
    Dear sir/madam I called to customer care and logged complaint about the issue. She told that your complaint has taken and problem will be sloved.after that I emailed to sbi cards.but sbi team didn't contact me. After that one fake call from Mr rahul tripati and he was asking my card details including CVV no...I asked him are you really from sbi card customer care service and he tried to make me fool to transfer of 21999/- to get back my fin charges 3000/- I said no ... These all drama happened after I complaint through consumer complaint. I don't know whom I ask...I thought this is the right platform to slove the problem. That's why I complaint through consumer complaints section I hope problem will be shortly Thanking you Vijaya bhaskara reddy p 8317508590
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      F
      Fakul
      from Mumbai, Maharashtra
      Aug 17, 2019
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      On 1st august 2019 i made a transaction of 500/-on amazon pay and the transaction got cancelled. The last refund date was 8th august 2019. But untill now there is no refunf. As the transaction was through upi, the money should have returned to the corresponding bank account but unfortunately may be sbi failed to update it in my account. Bank reference id:[protected]. A/c no:[protected]
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        Niranjan41@
        from Mumbai, Maharashtra
        Aug 16, 2019
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        Address: 5E/1 malviya road ,george town, Allahabad, Uttar Pradesh, 211002

        My name is niranjan kumar and i had transfered money through amazon pay upi. Amount had been debited from my account and didn't received by pritam verma amazone sent this transection id is[protected]and told me to fill charge dispute formbut state bank of india doesn't have such policy. Sbi account no. Is [protected]. So please kindly respond to thos complaint it's very urgent
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          R
          Rakesh Kanodia
          from Mumbai, Maharashtra
          Aug 16, 2019
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          Address: 700055

          My sbi credit card no. [protected] is overdue and the bank is harassing us for payment. Due to some financial issues i m not able to make the payment but will be paying the same in a week. But the credit card people are harassing me like anything and threatening me. Is this the way to behave with a customer. My contact no. [protected]. There is some financial crisis due to which i was not able to payment but i assured them that they minimum payment would be done within this month.
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            A
            ap@2606
            from Ahmedabad, Gujarat
            Aug 16, 2019
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            Hello...
            I received mail from amazon about the conformation of refund of rs. 369 but still not credited in my sbi bank account. I called amezon pay customer service center but they said it was successfully credited by us but still don't showing in my bank account. Please solve this issue asap.

            Transaction date :02 august 2019
            Bank reference id:[protected]
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              J
              jAdiwood channel
              from Agartala, Tripura
              Aug 16, 2019
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              Address: Amazon

              Refund initiated by amazon on 3rd august 2019 of rs 74999 is not credited in my account though i'm giving reference number in[protected], sbi customer care cell is not helping at all and when contacted amazon customer care cell they said they already initiated refund and it's the bank responsibility to resolve the issue by tracking down the refund process.
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                S
                Subash N Subi
                from Ratnagiri, Maharashtra
                Aug 16, 2019
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                Interaction id - 1-[protected] sbi simply save credit card false billing
                May bill = 240 rs

                June=30569+1049 (Indigo ticket)
                So, total debit =31618.
                And there is refund from make my trip 4563rs.
                So total need to pay on june bill=27055 rs

                July=1353 (Min due of 27055)
                Annual fee 499
                So,[protected]Min due payment)=25702+499

                I need to pay only july bill=26201rs only..

                Attachments : "gmail - sbi simply save credit card false billing" this is the response email from sbi.
                June and july bill.

                Since i paid my min due for my june bill, i do not know why this # sbi charging penalty in the name of auto debit dishonor. This is your all time cheating setup to suck customers money. If you do dot have any min due payment facility, then for what the # you are providing this option? I really got frustrated and pissed of with sbi simply save credit card service... Its bledy hell all the time.

                By, # up customor,
                Subash. N
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                  R
                  RajuDevarai
                  from Mumbai, Maharashtra
                  Aug 16, 2019
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                  Dear team,

                  Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                  Thanks regards.
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                    S
                    sinhakrshantanu
                    from Delhi, Delhi
                    Aug 16, 2019
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                    My sbi account statement shows lien amount of 99, 999.00 while my account balance is showing 0.00/-.

                    I don't know what happened and how it happened. I transferred few amounts on the same account but it still showing that my account balance is 0.00.

                    I'm unable to resolve this problem through my home branch as i'm out of station. Thus, unable to go to home branch.

                    Please, help me out
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                      H
                      Hasannasi
                      from Kanchipuram, Tamil Nadu
                      Aug 15, 2019
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                      I have previously had an account in co operative society and canara bank, eventhough there i did not face any issues like customer service and online banking issues... Sbi is one of the worst banking experience i got... Staffs working (Some not all) is very irresponsible and get angry if we raise any questions regarding doubts about transactions and all... Even the manager reply answers very rudely (It is a lady).. I dont know her name... And also persons in cash counter.. Please sbi is a big concern bank... But people working there is very worst also online banking is always down... Please correct it... The branch i mentioned is sbi, edamalaipatti pudur, trichy, tamilnadu 620012...
                      Please replace them... Date i face this problem on 14/08/2019...
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Money is deducted for investment intermide
                      rupesh rupi's reply, Aug 11, 2019
                      Money 295 was deducted for investment intermid
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                        utkarsh arpan
                        from Lucknow, Uttar Pradesh
                        Aug 15, 2019
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                        Address: maldahiya, Varanasi, Uttar Pradesh, 221001
                        Website: [email protected]

                        I m utkarsh arpan. I live in varanasi. I m student of electronics engineering second year and we want to take education lone for give my education fee but bank maneger is doing roughly behave and use abusing word. He is not giving me education lone but i m eligible for takeing education lone.

                        Bank maneger is doing bad behavior and he is not giving me lone. When he willl not give me lone. I will not able to do continue my study.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          Stay Cochin
                          from Mumbai, Maharashtra
                          Aug 15, 2019
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                          Hello everyone
                          I am just wondering how are the criminals getting information about customers of sbi without their knowledge. Yesterday (14th august 2019) from one # criminal saying that he is calling from head office of sbi gurgaon, mob no:[protected]. I remember the same guy called me around six months back, which clearly means that whatever complaints we raise to sbi customer care doesn't get attended to and the reason for the same may be that, sbi officials themselves may be passing on our important pieces of information to criminals like him. I told that guy that i am tracing your phone number and put you in jail, and he said you # off and come faster to my office and i will wait for you. The only way we can help ourselves from sbi credit card fraud is by stopping all transactions with sbi and open account in other banks.
                          If sbi officials themselves are criminals who are passing on our information like this we dont have any other option other than this. If sbi is really concerned about this, they themselves would have taken up the matter with cyber cell and they can easily nab these criminals. Question here is "the biggest bank in india has # sitting in top positions?"
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                            A
                            Aryama Mandal
                            from Chennai, Tamil Nadu
                            Aug 14, 2019
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                            13 fraud transactions using my sbi debit card (OTHPG GOOGLE *PROXIMA BETA g.co/helpp) on 5th August 2019. Total amount deducted INR 6, 637 without my knowledge and permission . It was made without any OTP and debit card pin transaction. Kindly check what has happened and please REFUND the amount at the earliest in case if any other other information is required please reach me out.
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                              A
                              Amar jumar
                              from Noida, Uttar Pradesh
                              Aug 14, 2019
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                              Address: 91, 851135

                              Dear sir

                              Mere account se glat dhang se peise trancefer kar waa liya gya hai online dewit card se... Date 13/08/2019, time:-10:45 am me.
                              Plz hlep
                              me, I request me sir plz help
                              Sir maine ek order book kiya tha 09/08/19 ko flip cart pe, uske Baad ek number se call aaya 13/08/19 ko ki aap ka oder Aa Gaya hai ekart se..aapko online pement karni pedegi, to sir mujhe se ek aap download karwayw gaya jiska name anydask hai., or us aap me 9 digit ka number tha, usne Humse pucha or cash trancefer kar liya apne petyam me, jiska msg Humko mila, sir plz help me
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                                DebMCardIssue
                                from Kanakapura, Karnataka
                                Aug 14, 2019
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                                After being repeatedly insisted by irritating SBI agents at FBB, Westend Mall, Pune, I was compelled to take the FBB SBI Styleup Card. I was using it normally and paying the bills within due date until they blocked my card on 25th June 2019. My transaction got declined by the card and I received an SMS stating that they have detected fraudulent transaction and the card was being temporarily blocked.
                                Trxn. of Rs.3, 385.64 on your SBI Card ending XXXX at YYYYY, done on 25-Jun-2019 has been declined and your card has been blocked due to suspected activity.
                                Without any valid reason they blocked my card. I tried to contact the Customer care but in vain.
                                Then on 19th July 2019, I received another SMS stating that my card has been permanently blocked and has to be reissued.
                                Dear Cardholder, your SBI Credit Card ending XXXX had been blocked temporarily due to a suspected fraudulent activity on 25JUN19 Despite multiple attempts, we have not been able to get a confirmation from you & hence we are blocking your card permanently. To reissue the card please call our helpline [protected].
                                The SBI credit card app that was installed in my phone along with my online login were also blocked by them soon after. I was completely locked out o[censored]sing my own credit card after that.
                                I visited the nearby SBI branch (Baner Br. Adam's Court, Baner) to resolve the issue, only to be told that they don’t provide any assistance for SBI Styleup Card! Such response was not expected from SBI bank for their own Credit Card!
                                In between I started receiving harassment calls from SBI Credit card department asking for money. Every time they called me, I told them that my card has been blocked since 25th June 2019 and I was unable to even check the transactions and due amount details. They spoke rudely and kept saying that their records show that the card is active.
                                To check I tried using the card at departmental stores, petrol pumps, only to be declined every time.
                                Dear SBI Cardholder, Txn of Rs.YYY.YY on Card ending with XXXX at MSW*SHRI DATTA SUPER S has been declined due to card block. Pls call at [protected]/39020202 for details.
                                Dear SBI Cardholder, Txn of Rs.YYY.YY on Card ending with XXXX at MAULI PETROLIUM has been declined due to card block. Pls call at [protected]/39020202 for details.

                                Till now they are harassing me every day through multiple calls daily and asking for money without even helping resolve the issue of the blocked card!
                                In fact after such treatment from SBI I don’t wish to be their customer any further. Only if they resolve this issue swiftly without harassing me any more I might reconsider my decision on withdrawing the card.
                                I want my card unblocked immediately and compensation for such poor service and repeated harassment from their side. As for any payment dues I will pay only the outstanding amount as on 25th June 2019, as from that day onwards I could not use the card any more.
                                Expecting speedy resolution of the matter.
                                +3 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 16, 2019
                                State Bank of India [SBI] Customer Care's response
                                Dear Customer, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 185185 .
                                Aug 23, 2019
                                Updated by DebMCardIssue
                                No redressal till now from SBI. Neither of my SBI card app or online account nor the credit card have been unblocked, leaving me no way to check my account and know the details or make nay payments. On the other hand they are calling me everyday say make payment!! I wwant my card withdrawn. Worst experience ever!!
                                Aug 23, 2019
                                Updated by DebMCardIssue
                                No redressal till now from SBI. Neither of my SBI card app or online account nor the credit card has been unblocked, leaving me no way to check my account and know the details or make any payments.

                                At the same time, they are sending me SMS with new amount every time while still keeping my card and account login blocked. I will only pay that which was due on 25th June 2019. Not a penny more.

                                On the other hand, they are calling me every day saying make payment!! I want my card withdrawn. Worst experience ever!!
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                                  Address: Sundargarh, Odisha, 769014

                                  Dear sir,
                                  With reference to the sbi sb a/c no. [protected] and loan a/c no.[protected], there was a pre-approved pl offered by yono-sbi. Concern is my last/final emi date for auto debit was on 10.08.2019 and on that day my saving account balance became zero, which the last emi amount + remaining amount in account is total debited. But it is not showing in my mini statement and also the loan outstanding amount still showing the outstanding...
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                                  Atish05061994
                                  from Pune, Maharashtra
                                  Aug 14, 2019
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                                  Address: AT DARWHA YAVATMAL 445001, Yavatmal, Maharashtra, 445001

                                  I have been taken consumer durable loan from l first and bajaj finance.
                                  I have been foreclose the both loan accounts by paying full amount as they requested for closed.
                                  After that continuously amount deducting from my account by showing that charges received rs 295 since half year.
                                  When i went to take the details.
                                  So the finance companies are saying we are not deducting and they replies bank deducting the charges. Then i went to my home branch to talk with manager on this issue. He has taken the statement and replay me the same we are not deducting finance companies deducting.

                                  Finance companies says bank deducting
                                  Bank manager saying finance companies deducting.

                                  Kindly let me know the detail and take necessary legal action against them for fraud. And your best to stop the deducting amount from my account and help me to get back my money.

                                  A waiting for your kind replay.
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                                    manoj241081
                                    from Mumbai, Maharashtra
                                    Aug 14, 2019
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                                    Address: 411036

                                    I have my saving account with sbi mundhwa branch.
                                    I want to open my wife’s saving account in the same branch.
                                    But the bank manager refused to open the account. He is very arrogant and manners less.

                                    Government is forcing people to open the bank account and sbi is refusing to open the account.

                                    I have fixed deposit of rs.400000 in the save branch, still manager is not interested to talk, guess what will be his behavior with other poor people.

                                    Branch code: 12927
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