State Bank of India [SBI] Complaints & Reviews

My name is Raj Debbarma and I had ordered (DESPACITO EU Plug Egg Shell Yellow Duck Wall Lamps AC 110V, 220V LED Night Light with Sensor Control for Bedroom-Energy Saving Night Light Lamp)of RS.Amount 439 in Amazon on 10-jun-2019 and after I returned this order due to personal reason.Amazon initiated the amount to my payment method ( BHIM UPI ) but I still didn't get the money. Amazon sent this transaction id number[protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My BHIM UPI id is ( [protected]@ybl )
Thanks you sir

R/Sir
Still not functioning ATM and no response from your side

R/ Sir,

In Reference to trailing mail, please note that we at IOLCP having 1600 employees facing the problem due to non-functioning of ATM machine. Your team has replaced the ATM on 3rd July and still it is not functioning and also there is no date is provided by SBI team for ATM start up.
You are requested to look into the matter urgently to resolve the problem and arrange to start the ATM at earliest.

*******************************
Thanks & Regards

Raghukul Bhushan
Mobile No. [protected]
Please Visit us at http://www.iolcp.com

From: SBI 6341 [mailto:sbi.[protected]@sbi.co.in]
Sent: Friday, July 12, 2019 4:22 PM
To: Ragukul Bhushan
Subject: Re: ATM not yet in Operation

Sir,

We are sorry to admit that you are facing problems with ATM of our branch, installed in your premises. There is some technical issue which we are trying to sort out as early as possible. We have taken up the matter with our controller and he is also pursuing the matter to get the solution. We assure you to do our best for an early solution. Inconvenience is regretted.

Thanks & Regards
Chief Manager
State Bank of India
College Road
Barnala-06341
From: Ragukul Bhushan
Sent: Friday, July 12, 2019 10:34:40 AM
To: SBI 6341
Cc: Pardeep Khanna; Basant Singh
Subject: ATM not yet in Operation

Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Sir,

Last Wednesday ATM is replace by your team, but still not in working, we are facing problem as our employees approach us about when the ATM is work, we are unable to say something as we have no information about the same, you are requested to start it without any delay
Also AC is not installed till time

*******************************
Thanks & Regards

Raghukul Bhushan

Please Visit us at http://www.iolcp.com
*********************************

Dear Sir,
This is a very serious issue I want to highlight.
I have an SBI Credit Card and that is also a Top Level Etihad SBI Credit Card in which I am a privileged customer to the bank and also we have never ever delayed any payments till date.

I spoke to one of the SBI customer care executive who informed me about the offer for Balance Transfer from other Credit Cards to SBI Etihad Credit Card. The executive spoke to me and was explaining me the offer of the Balance transfer and she informed to me that 1.7% is the interest I have to pay every month for 6 months (180 days) and I did a Balance Transfer of Rs. 3, 00, 000.

Before confirming the Balance Transfer of Rs. 3, 00, 000 I asked the executive multiple times that do I have to pay the interest component, and she confirmed with me YES, for only paying the interest component of Rs. 5100 (1.7% of Rs. 3, 00, 000 + GST @ 18% on Rs. 5100 = Rs. 6018)
I asked multiples times on the phone call, asking "Are you sure I do not have to pay any principal amount every month but only the interest amount of Rs. 6018/- towards the same, she confirmed YES and also, we discussed on the final date where I have to pay Rs. 3, 00, 000 as principal amount and she informed the date for the payment of principal amount will be 31st December 2019 as I did the Balance Transfer in the 1st week of June.

After she confirmed the above, she transferred the call to the Floor Supervisor and to him also I asked him multiple times about payment of interest component only, and not the principal amount. He also confirmed that "You are right and only interest component is to be paid every month and not the Principal amount until 31st December 2019.

After all this verification and confirmation, then I thought of proceeding for Balance Transfer and did the Balance Transfer process.
Suddenly, in the next month I am charges Rs. 16, 126 on my bill statement with Finance Charges and everything. When I called them, they said finance charges are Processing fees but as per the rules of my Balance Transfer offer, there is 0% Processing fees for 180 days Balance Transfer offer and also I have not made any fresh transactions.

The SBI team started manipulating the matter and then I escalated the matter. Mr. Pranay Sharma, who is the escalations manager called me and he ACCEPTED ON THE PHONE CALL, very clearly that he was shocked to check that SBI Bank supervisors and executives had informed me very clearly about paying of Interest amount only per month for Rs. 6018/- and not the Principal amount. He accepted the fact and also told me that he audited the call and informed me that I am right as a customer.

Further to which, the politics in the Credit Card department started. Pranay Sharma stopped calling me to solve the issue and I escalated the matter to CEO Desk. Even Mr. Premnath from CEO desk, just emailed me the terms and conditions of the Balance Transfer, but he did not check the call audit of the SBI executive and supervisor with me before taking the Balance Transfer.

I did the Balance Transfer only on the conditions as explained to me on the phone. If there was a principal amount every month, I would never do the Balance Transfer. It was only the interest amount as informed to me as Rs. 6018 and now after filing the issue, every member of SBI Card is not replying to my emails not even calling us back to resolve our issue.

They are asking for principal amount also and not explaining the wrong finance charges on my card. I have the call recording proof for every person in SBI and even they have checked the call records and accepted it.
In that case, Please help us in the matter as there is lot of Politics and Manipulation in the SBi Cards Team and even Pranay Sharma, an escalation manager is not calling me when he committed to call me and resolve the issue by 15th July 2019.

He is making other people call us and just avoiding taking to us and escaping from this matter as Escalations Manager. This is really high time they are charging me out of their commitments on my statement.
I have all the proof to justify the same.

Please inform this to the SBI Team.
My contact number is - [protected]. Ask them tp Call me Back before this matter is highlighted to the Department of Finance to the Government with the proof.

Respected sir
I have account in Sbi. AC no:- [protected]
MY MOBILE NO.:- [protected]
PLS TELL ME WHY 1180.00 Rs. HAVE BEEN DEBITED four TIMES IN MY AC IN INVESTMENT INTERMEDI KINDLY REFUND THE MONEY.and block it immediately Please call/reply me regarding this, i have no idea who has been stealing money from my account 1180.00 Rs. four times in a month saying investment intermedi. I think this is happening for all SBI customer. please refund at earliest. Block investment intermedi
WITH REGARD

My vehicle Id registered for SBI fastag account is 459578 passed through Vanagaram toll plaza yesterday at around 1.47 PM and an amount of Rs 40/- was debited from my fastag account. I returned through the same toll plaza around 5.00 PM yesterday itself (invariably it is a return trip the same day) and again Rs 40/- has been debited instead of Rs 20/-.
Not sure why fastag people are cheating customers like this.
Request you to arrange for refunding the excess amount debited to my account and ensure that the same incident is not repeated

Dear sir/ma'am,
I am complaining about regarding refund amount issues from sbi.
On 11july I ordered gym kit from amazon and paid online but suddenly seller cancelled my order. So amazon initiated my refund amount on 11th July, 2019. With Refund Reference number 780799.
But still I didn't get my refund amount. I had paid that amount of Rs 1640 from sbi debit card .
So I request sbi bank to give me my money back as soon as possible.

To,
The Chief Branch Manager
State Bank Of India
Main Branch

Subject: Charge dispute "Refund never processed"

Dear sir

A refund of 10822 rupees was successfully processed on 15 july 2019 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My reference number- 915790
Sbi visa card number - consumer complaints logo
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BanksState Bank of India [SBI] Charge dispute
State Bank Of India [Sbi] — Charge dispute

15 Reviews
Moradabad, Moradabad District, Uttar Pradesh, India
shaima husain
Submit a Complaint
To,
The Chief Branch Manager
State Bank Of India
Main Branch

Subject: Charge dispute "Refund never processed"

Dear sir

A refund of 10822 rupees was successfully processed on 15 july 2019 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed tge refund.
Kindly resolve the problem
My reference number- 915790
My sbi visa card number- [protected]

On sep 15th, 2017 mr. & mrs. Sudarsanan (Branch manager emp id 5824214, sbi nagavedu branch 387, ocheri road, arakonam tk, vellore-631002) approached us for residential rental house rent paying by sbi allowance (Our address :5/71 e type sidcoangar villivakkam, chennai-600049)
We agreed to rent the house for them; they bought a rental agreement from sbi and asked us to sign for crediting rent amount in our bank. And they credited advance of rs. 1lakh in our bank account on sep 13th 2017. After one month only we came to know that they are using our premises for personal dance and music classes space, since the rent for sep 15th 2017 to sep 30th 2017 credited on oct 6th 2017 in our bank account and succeeding month rent was credited properly so we did not taken it as an issue.

But now, on jun 19th 2019 manager’s wife informed us through whatsapp (Without proper written notice) that they going to vacant on sep 2019 with 3 month’s notice. We also accepted it, but now suddenly july 20th 2019 through whatsapp she informed that they going to vacant next week. We have called her many times but she did not picked our call but sending messages in whatsapp. And she informing and cheating us that they have paid the rent amount for july month before itself and we have taken our bank statement and send to her after that she is changing the topic that she have already hand over the key but still her things like fan, chairs, etc still there and sending harsh words in whatsapp.

As per sbi agreement there is a rule that at least 2months or 3months notice period should be given prior in written otherwise house owner have rules to deduct 2 or 3 months rent. We are also need to arrange money to return your advance and as we are tamilians we follow tamil month as per that aadi month is going on so no one will vacant the houses. Kindly ask them to vacant on sep 19th 2019 or aug 19th 2019 as per her whatsapp notice, till that kindly ask them to pay the rent amount (July month, august month and september month till 19th) or else we will deduct in advance amount and also for our safety we need proper relieving letters from your side for future reference kindly help us.

We need help and support from your side for justice if not issues will be forwarded to media regarding your manger cheating your bank amount and cheating us.

On 06/05/2019 I had made an online payment to muthoot fincorp as interest on Jewel Loan. But the online payment failed due to some technical issue and it stated that the amount would be refunded within 7days. But even after 75days till now the amount is still not refunded to my SBI account with account number [protected] and name S. Menagaa. The amount of refund is Rs 834/-. The Branch failed to give satisfactory response when the issue was informed to them and kept postponing with inappropriate reasons like 'such issues can be dealt only at 3.30pm and not after or before that.'
I request you to look into the issue and provide me with appropriate solution at the earliest.
Thanks and Regards
S. Menagaa

Hi sir,

My name is aakash sharma and i was using sbi debit card from last few year.. I have reported application for lost my card and request for the new card. But its around 1 year gone and still not received the new card. So please take an action and provide me the new card. I have already emailed them 4-5 times and not received any responses. Please help me... And now i am really frustated with the sbi services.

I have also an account in hdfc bank and their services are very awesome they satisfy their customer every time with any hassle.

So, help with the above concerns...

Debit card:
=
Account number: [protected]
Account holder name: aakash sharma
Branch code or branch name: sbi branch beawar.
Branch code: 618
Cif: [protected]

Thanks in advance.
Aakash sharma.
[protected]

Dear

I just recently got msg from unknown number stating your payment is due, if you dont make payment within 2hour some person will be come to your place and will take legal action and all.

As i clearly ask him about some time to pay the amount he is not ready. Even i ask him about employ i'd no reply from this person.

Is it harassing things doing by sbi credit card people.

Dear sir

Myself naina chouhan
Bank acc no [protected]
Mobile no [protected]
I paid rs 1609 to flipkart on 2th july 2019
And the order was cancelled on same day and seller refunded me 1609 on the same day in my debit card. Bank transaction id is also given by flipkart regarding refund was also give to me which i m sharing with you
Bank transaction id is
[protected]
Authorization code

But till 22st july no money is reflecting in my account after refund made by seller.
Please look after this matter i will be highly...

I purchased 79 rupees pack in pubg my money deducted from my account but i didn't get that pack i want refund my money back. And this is not first time it happened already in once last 89 special pack offer that's time also i didn't get that pack but money deducted from my account this is not fair i want my money back.
Inb transaction is worst you hurt people a lot.

Hi sir,

My name is khaja mohiddin
I am facing issue with sbi credit card department for statement.

In 2017 i have applied for sbi credit card but i didn't receive credit card and keep on sms mesasages came as i have due of 6336.

Several time i have raised the request bur not response,

Due to this issue my cibil score has reduced.

Hence requesting you to please help on this issue
My pan ckppm7933m

Dear sir

Myself rajeev sharma
Bank acc no [protected]
Mobile no [protected]
I paid rs 13999 to flipkart on 9th july 2019
And the order was cancelled on same day and seller refunded me 13999 on the same day in my debit card. Bank transaction id is also given by flipkart regarding refund was also give to me which i m sharing with you
Bank transaction id is
[protected]
Authorization code
0400
But till 21st july no money is reflecting in my account after refund made by seller.
Please look after this matter i will be highly thankful to you regarding this.
Thank you
Rajeev sharma

Dear team
From my sbi acount rs.295 is. Transfer to the investment intermedia 7 times on dated 21/07/2019.
Kindly help me to recover my money back from investment intermedia because many times rs.295/_has been debited from my account saying trasfer to invesment intermedia and i have. Realy dont have any. Clue from compny what company is dis. And i never invested any amount in my whole life on such companies its realy horrible its totally fraud. We earn money in the month and unnecessarily the amount is debited which we don't know. Its really harassing and it is effecting dam badly to us because we are below poorty line and we earn on daily basis debuting such amounts we can not efforts. So kindly look in this matter on asach basis. Waiting for precious feed back or reply.
Thanks regards.
Kailash chavan.
[protected]@gmail.com

From investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
Thanks regards.
Mrs lily pradeema

Hello team,

I am priyanka and this complaint is regarding my sbi cc payment not cleared by agent who is shiva mobile number: 91 [protected]. And my card is gone for settlement and i payed 1st installment 20000, and second installment 12000, and third 11800, i have all the proofs, though i cleared the amount agent said he cleared with the bank, but still the cc department is calling me and asking for payment, when i check with the shiva and he said it is not updated on the system, again he took the chequ (Icici) and send it for resettlement, here i feel shiva and his boss is playing game with me, i have all the profs once he came into your contact list, i can surrend all the proofs, requesting you to take the action. Sbi is sending fraud agents to the customer and taking all the money and not answering the calls.

Regards,
Priyanka
91 [protected]

A refund of 3, 060 rs was successfully initiated by amazon to my account on 6 july 2019. The amount is supposed to be refleted by now but havent received the amount till now.

Customer care service of sbi are not resolving my problem. They are not considering my problem, i gave them the utr number given by amazon but nobody has replied.

Kindly go through the charge dispute emails, locate the pending refund.

Dear sir/ma'm,
Warm greetings...
I am a widow of 72. My son works at the shop of xerox/print/scan copies. He gets many re.1/2 coins daily, but the local banks refuges to accept of depositing in my a/c no.- [protected], nor the public takes it.
My a/c is in sbi, sunel, pirawa, raj. Branch. Now plz tell, where we go to run these coins. Rbi must consider it & take strict actions against it at the earliest.
As people have large no. Of coins at home in the whole raj, i have also around 4000/- [1/2 rs] coins collected at my son's shop.
Kindly see towards it soonest.
... Thanking u.

Urs truely..,

Bilkis bai,
Mob.-[protected],
W. App.- [protected].