State Bank of India [SBI] Complaints & Reviews

This is prashant satam and i was holding sbi credit card.in year 2007 fraud transaction happened on my sbi card. According i put my complaint to customer care department and they assured my that they will find out the truth. But simultaneously they charged me interest, late fee and many more on my that transaction. 3-4 times agent came to y home and collected money from my parents who were not aware about this.

In 2010 i was visited to mahim branch and meet mr dikshit for my complaint and solution but those guys threatening me and abuse badly. Then i have received so many threatening calls from various agents.

After approx 2 years later yesterday (17th july 2019) i have received call from one of the agent from andheri chakal branch (Name - nassem khan - [protected]) and she was talked very badly with me and send one of their executive at my home.

Fraud transaction amount was 6400/- but now they said they don't have previous record with them (Before 2011), said my principal amount is 15k and payable amount is 41k. And settlement amount 15k.

After all this to avoid this calls and trouble i said will pay 6400/- if possible but they are calling me madly and badly.

Please help me out on this.

Prashant satam
[protected]
[protected]@yahoo.co.in

Hiii,
Sbi card executive calling continues to me and demanded money for credit card which is taken by husband. He is jobless from last six months, he is continue following with sbi card for required more time. But your executive call me and my office and giving threat to me. And given me warning also. Kindly stop harassing to me. We are already facing problems in our life. We are unable to manage daily needs. Request you to stop the harassment.
Card holder name - sameer b shivane
Date of birth 16 july 1984

Respected team,

I am anuj das and joint savings account no: [protected]. Both of our (Anuj das and chaitali das) sbi general insurance start from 07.10.2013 of rs. 100/ each per year. But next year 2014 extra rs. 100/- wrongly debited from my joint savings account and branch (Kalibabur bazar, branch code: 12460, ifsc: sbin0012460) did not give proper reply.

Though it is not a auto renewal system ins-spite...

Dear sir,
I, t. K. Alamelu is customer of sbi, rajouri garden, new delhi. Branch code 1705. I am senior citizen having pension account in the bank. Today on 17.07.2019 i received a phone call from bank no. +[protected]Copy attached), vodafone, north east india regarding not receiving my pension slip which i was not receiving since my retirement in may, 2012. Actually i lodged complaint on 16.07.2019 regarding pension slip on mail id: team_cdc. [protected]@sbi.co.in today my husband got a mail from mail id [protected]@gmail.com asking for contact numbers which my husband replied on mail. He first contacted my husband and got my landline number since the case belongs to me. He made enquiries regarding my account. He also said that i have to deposit rs. 10 for getting regular pension slips. Then he asked about my debit card number and numbers mentioned at the back of the card which i shared hoping that i will get pension slips regularly. Immediately i got a message that rs.45000/ have been spent by somebody (Copy attached) for purchasing some items through www.MOBIKWIK.C. later on i checked my phone and found that there was otp number sent on my phone about which i had know idea and never shared with him. I don not understand how the transaction was cleared without otp number. I have already blocked my atm card. That man tried 3-4 more transactions for which different otp numbers came on my phone but was not able to do it. I am attaching all the copies. Since this is the case of purchasing which can be easily traced out from mobikwik. C network

I humbly request to trace out the culprit and arrange to refund the money

Regards,
T. K. Alamelu
A/c no. [protected]
D-104, first floor,
Tagore garden extension
New delhi-110027
Mail id: [protected]@yahoo.com

Dear Sir/Madam, We have put a sale agreement to buy a land under SBI bank loan. After that the land has some legal issues. So we dropped the plan. We didn't get the papers from Bank. After 9 months when we ask now Bank person told it is lost. The bundle contains sale agreement original copy also. Now the land owner sold the land for another person . To return the money that we mentioned in the sale agreement. He is asking us to submit the original copy. We have Xerox copy only . SBI Advocate is telling we dispose after 6 months. Please help us to get our documents like original sale agreement, title deed etc .

HOME LOAN proposal No. 12776911
SBI 70688-RAJA ANNAMALAIPURAM (EAST) PERSONAL BANKING BRANC (Code No. 70688 ) and registered as proposal No: 12776911 on 04-AUG-18.

Yours Sincerely,
Joe

Transaction id[protected]
I did my transaction on 15 july 2019 through paytm bhim upi but still i have not recieved the amount back and i have already mailed the bank several times and they have not replied or resolved the issue moreover when i contacted paytm and they said that state bank of india have already confirmed that they have reverted back the amount but they still have not reverted back the amount and after a lot of complaints to sbi they are blaming the app paytm and doing nothing about it.

Sir i umesh kumar, have a account of my father lt hiranand prasad account no-[protected] at ziradei br (Ifsc-sbin0005426), after my father passed away, i have submitted all documents as per deceased claim policy of bank for this account on 12.04.2019 at ziradei br (Home br), but till now the claim was not settled, already more than 90 days have gone (As per rbi norms 15 days for claim) further i visited to br for inquire about claim br manager...

Rs 850/- has been debited using my sbi debit card in google proxima beta in 10 minutes on 17.07.2019. Sbi has blocked the card request to please look in to this and help in getting refund the amount.

Transaction alert for your state bank of india debit card sbidrcard x2264 used for rs850.00 on17jul19 at00248745 txn#415122.
Please help me
How to get money back my money
I have not got any otp and message
But money deducted and went to bank to report the same fraud but there are saying transaction done by using otp and we are not responsible for your money

Please help how to get back to bank account

Hi sbi,

My name is deepti bhatane holding sbi credit card and this email is regarding a fraud case and the complaint number is[protected].

In detail:

I received new sbi credit card which i have not used till yet and just after 4-5 days of receiving sbi card i got a call from sbi (Company used the name of sbi) customer care and they said that i am having 4999 points in my credit card and if i wish i can convert it in to rupees and can add it in to my credit amount. But from my side it was complete no.

Then they convinced me that they are really from sbi by giving all the details like sbi credit card number, even cvv number, my address details, my pan card details (I am not sure who leaked these details to these frauds), details of credit card which i have not used till yet with card number and surprisingly cvv number too).
And i think anyone can get convinced after getting all the details of credit card from customer care.

As they have already convinced me that they are from sbi (As per me the card was new and no one can have details like this until i use it, without sbi) and they are helping me out as it is one of the benefit of the sbi credit card, they said if i wanted to continue this then they will connect me to ivr and i will receive an otp number which i have to tap on my mobile keypad and i don't have to share it with them (Line was mam you don't have to share otp with us, you just have to tap on your mobile phone). They sent otp to me 4 times and every time they said otp is not working. Somehow that day my mobile was not in proper signal area because i was not receiving text messages properly and even the dedication msg came late.

But in the meantime i received the 10000 deduction msg, i disconnected the call immediately and dilled the customer care number and discussed every thing to them. They ensured me that this is a fraud case, they already know this and have already blocked my credit card at there end and this money will be refunded back in my account.

But when i called back to customer care they told me case is closed and i am liable to pay this money and they people behaved very rudely with me as if i am the fraud.. I am not at all satisfied with this solution. This is not at all my fault, i am not at all liable to pay this amount and this is totally a fraud case.

Please open this complaint again (All my credit card details was leaked) and as ensured please refund the amount back in to my account as promised.
Looking forward to hear from you!

Dear sir/madam

I received the call from a person "varun saxena". He said he is from "sbi life", also shared all the details of my sbi insurance plan (Including my current fund value) and informed that 30% of the submitted amount is going as agent commission.

This gained my interest (As this was not in my knowledge), also he informed that there is a provision that we can raise the complain in gbic (Governing body of insurance council) about such fraud or miscommunications.

Also, he suggested to escalate the concern in sbi life and gave two option i. E., either i can raise the complain from my side (But as this is government work, thus i may not get the reply before 50-60 days) or if he raise the complaint from his official email address (Sbi life), then i'll get the response soon. Thus, i allowed him to raise the request in gbic about the incidence and on call itself he shared the complain number (I. E., sbi_4686221).

Later, within 24 hours i got a call from a person "manish aggarwal" (Phone no. [protected]), he said that he is calling from gbic and repeat the same stuff that yes there is a provision about such fraud/miscommunication and asked what i would like to do about this case. And also he contacted with another number which he told me that the number is related to his senior named “rajiv malhotra” (Phone no.[protected] and give it time saying if his number is not reachable then i will contact on his number.

I offered him to close the sbi insurance plan immediately and return the submitted amount back in my account (I was ready to get the money even after 5 years paying term).

Later, he said that he cannot return the money now, however he mention that there is provisionn (Per section 64c) and offered to open a new policy and transfer the complete sbi fund amount (Including agent commission) into new policy.

He said that he will send the email to 15-16 different insurance companies and mention about my case. Then, whoever shows interest and ready to open a short term policy will send the reply back to him.

Then, later he called again and informed that he got a reply from 3 insurance companies i. E., hdfc life, reliance nippon and aviva. Out of them only reliance nippon offered to open a policy for 3 years locking period.

Then, per him i agreed to invest in reliance nippon money back policy. He also informed that after policy booking he'll send the email to sbi life for policy discontinuation. And, informed that i need to submit the premium (Rs. 98230) only for next 3 years, plus within 1-2 months entire sbi insurance amount will get transfer to the new reliance nippon money back policy. Also, per him after 3 months i'll guaranteed get the sbi amount i. E., 2, 76, 000 back into my bank account and later in 2022, i'll get the rest of my fund (From reliance nippon) as well.

Thus, based on the discussion i showed the interest and agree to pay the premium amount and on same day he provide the payment link along with the reliance nippon application number i. E., ac033431

Finally, i made the payment and later he recommended to not mention anything about the discussion with the reliance nippon employee during policy verification call. Reason, he gave is as currently reliance nippon guys are not aware about the gbic discussion but after policy issuing he will send the email to sbi life and perform as mentioned above.

Then, i receive the call from reliance nippon verification department and i did the same (I. E., not mention anything about the discussion which i had with "manish aggarwal" (Gbic). Also, later i received the policy documents from reliance nippon (Policy number:[protected] also, after policy booking he again called asked for policy number and client id issued by reliance nippon and informed that he sent an email to sbi life and my policy will get discontinue with immediate effect and i don't have to submit any further premiums in sbi insurance plan.

Then for curiosity, i called at sbi life customer care and asked about my policy discontinuation, however per their response suspects that they have not received any request from their officials. Then, i browse more on the internet and come to know the similar incidence and all seems to be fake.

Currently, 10 days has already been passed for the policy issue of reliance nippon money back.
Request you to please cancel the reliance nippon policy and refund my entire submitted amount to my bank account.

Request you to please check are these persons (Manish aggarwal, rajeev malhotra) are related to gbic or not.
And is the call is coming from gbic or not. Or it is a fake call.

Thanks,
Chandra prabha

+91-[protected]

My name is anirban chatterjee. I got a loan from sbi bank batanagar branch dated 19/04/2012.

I paid that loan off in full on 12/06/2018.

I have the provisional loan clearance certificate as a supporting document stating that my existing loan has been paid off.

After that i applied for another loan from sbi batanagar branch as i am going through a tough phase and i need immediate funds to revive my business.

After the loan application i waited for more than 6 months, starting from jan 2019 till june 2019 but still it is pending approval.

Every time i want to know the delay i am given a reason that the loan is pending approval.

I really wonder that how can the bank runs without an approved for more than 6 months and branch manager is not sure of the reason.

Is this the innovative way of saying no?

Respected sir/madam
From my saving account (No: [protected]) an amount of rs. 500/- has been deducted two (2) times with a description "debit[30400]
Pai 10 lacs-" on, 13.06.2019&10.07.2019. I have already communicated to my local branch of sbi (Branch name: shakti) by writing an application. But, till now i have not received any input from them. Further i want to mention here that i have not opted for any kind of insurance...

I have opened a new bank account at sbi, trimulghery, hyderabad. I was told, once i receive the card, i can register for internet banking at ease from home.
After i have received the card, did try to register for internet banking and got a message "you are already registered for internet banking. Please contact your home branch for username/password".

I did call up the customer service and was told that i should write an application and submit it at the branch i have opened the account go request for internet banking. I am outside india and i will have to travel to hyderabad to do this.

What kind of core banking is this? How can someone work so irresponsibly?

Some one have sold this IRCTC card to my father around December 2018.. He has never dealt with credit cards. By mistakenly he has taken it.

We have spoken to customer care executives number of times to stop this card with immediate effect. But it is still active & almost every day we are receiving calls from customer care to pay rs-6000 to stop the card though we have not done any single transaction through this card.Why should we pay if we have not used it.

I am requesting you to please stop it at earliest.or help me out with concern officer's email ID to send card details.

I am registering in spot Round of IIT roorkee. But while paying through SBI collect it shows "verify data and try again".
I checked on my behalf.
Everything is ok from my side.
Some candidates have already completed the payment process. It is not proceeding in my case. I tried contact numbers but none is responding.
Please repair this problem as tomorrow is thelast date.

My account does not have a cheque book till now. im stationed in bangalore and my home branch is in vijayanagaram district of andhra pradesh. for this cheque i cant travel to my home branch now. by any other means i couldnt apply my cheque book. it is saying error number 070 if i apply through ATM. it states this ac has no cheque book. pls try to resolve this issue and tell me a way where i can get cheque leaf without visiting my home branch.
please look into this issue as it is urgent.

Hi,

I have made a payment for my Credit Card dues on 16/07/2019 with ref no : QSBI[protected] and the status is successful. However the payment is not credited to my card. Moreover transaction is done from a SBI SB Account. It's strange to see SBI self accounts taking time to reflect payments. Would you kindly resolve it asap.

Would Paynet be responsible for late payments and CBIL Scores brought down ? Kindly have the payments reflected asap

K sidheswari age 84 years is a widow living alone and bedridden. She is holder of an a/c at sbi gopinath marg (31452) jaipur.
I (Her nephew) on two occasions have visited the branch requesting that someone accompany me to visit her to verify and give her life certificate so that she can continue to receive her pension. The bank manager keeps putting off - saying come tomorrow or come later. The life certificate must reach her pension office in shimla before the month end. Last year due to similar delay she did not receive pension for 4 months. I request you to kindly send a representative to verify and give her life certificate. I am given to understand that it is mandatory for bank to check on senior citizens. This has never been done by this bank for her.

Sir mere pass sbi credit card hai jis se 9 june ko koi product purchase kiya tha amount
35000 ka merhent ne emi hand to hand kar di or mujhe slip ki copy de di fir mera bill bana 17 ko or mera emi update kiya 18 ko or mujhe kuch bhi nahi inform kiya or emi bounse charges almost 2000 ka kar diya jo ki alat hai isme meri koi galti nahi hai aapka system update nahi hua plz isko refund kiya jaye as soon as possible

O,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of rs.2250/- on 11 june 2019 was successfully processed by amzone. But for some reason i cancelled my product on 12/june/2019. This amount should have been credited to my bhim app which was linked by sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference is[protected] number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund on 13/june/2109 but yet not refunded.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund referance number