State Bank of India [SBI] Complaints & Reviews

On 9th June-2019 my account was looted and Rs.29, 000/- was transferred to Spice Digital Ltd. without my consent. Next day (on 10th June) i wrote an application to the bank manager, requesting him to help me get back my looted money. The bank manager shamelessly refused to do anything about it.

I would like to educate the bank officials about a notice sent by RBI. Please go to: https://www.bankinfosecurity.asia/rbi-warns-fraud-that-leverages-anydesk-app-a-1...⇄ . In that article, it is clearly mentioned under the heading "Banks Liable for Fraud", that : "When financial fraud occurs, banks must reverse the unauthorized electronic transaction to the customer's account within 10 working days even if the fault lies with the customer, such as sharing PIN or password, RBI said in a circular last year."

In other words, according to RBI, it is the bank's responsibility to get me back my looted Rs.29, 000/- . So how can the bank manager be so ignorant to say that the bank cannot do anything about my looted Rs. 29, 000/- ?

Today is 24th June and nothing has been done yet. If nothing is done still, then i will have to take legal action against the bank.

Osho Raman
Mobile: [protected], [protected]

Today i recieved a sms that said "money transfer of rs. 200.0 to account no xx2810 is success. Csp number 1a660973. Txn ref no [protected] time 24/06/2019 05:08:08 pm".

I have suddenly been getting such smses for the past four to six weeks now. And the most astounding and funny thing is i do not have an sbi account.

I have no clue as to why on earth am i getting sbi smses?

Is there some kind of scam running? Who do i contact to in sbi to get this nuisance stopped?

Kindly provide sbi housing loan interest certificate for the financial year 2018-19 for loan a/c [protected], with rasecc, mangalore.
Same is not available on bank website.
I have made many phone calls regarding the same and was advised to send emails to the email address provided by them repeated emails have been sent, yet no answer.
The certificate is urgently required for filing income tax returns.
Please help.

My self Mithun Das I am a SB account holder of your branch my account no is -[protected], IFSC Code is –SBIN0001798 address is 43/H/18 Chaulpatty road Kolkata 700010. I bought a trouser from Amazon on 25/05/19 but due to some reason I have returned the same to Amazon on 26/05/19.
I received a mail from Amazon on 28/05/19 regarding this refund, they have confirmed that the returned process have been done successfully and the amount should be credit to my bank account by 30/05/19. The refund reference number for the transaction is[protected]. But unfortunately the amount hasn’t been credited to my SB account No-[protected].
Therefore I would like to request you kindly do the needful and resolve the issue at the earliest.

During transaction at tata indicam atm, rs.10000 amount debited from account but money not received. Complaint to sbi treasury branch but no response. (Gowsiya). This transaction done in 23 february 19, till now not resolved. Tata indicam atm, in its report said no excess money in their atm on the said date. We asked for cc footage but no response. Please do the needful

I have an account in state bank of india. Today i got a message stating on your request signature has been changed if not requested contact your home branch, however i haven't requested for signature changing. Without my permission how they can change signature and what is the reason behind getting this message. Please clear the reason. Is my account secure??

I have taken personnel loan from hdfc bank and same emi always reflect on 7th of every month.
The sbi shivaji nagar, nashik returning the emi's frequently from dec2018 onwards 2-3 times even after sufficient balance in account my a month and clear after 21th every month.
Due to bouncing of emi's my cbil score dropped 835 to 780 in this period.
I request you that please look in to the matter and solve the problems because hdfc bank blaming that i have not kept balance hence the emi's bouncing.

Bank account no.[protected].

Dear sir
I am writing this again as no resolution or action has been taken so far from sbi, that is
A refund of 29999 rupees was successfully processed on 18 march 2019 to my account by amazon refund reference # in[protected]. This amount should have been credited to my sbi account by now, but the refund is not credited to my account till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken, i have contacted my bank branch many time for the same but was told that they are helpless as this case should be taken up by the sbi customer service.

I have confirmed with amazon payment team and they have successfully processed the refund with the unique ref. No. As given above.

I got a sms from sescisms that, "your a/c xxxxx558492 has a debit by transfer of rs 12.00 on 22/06/19.' but i didn't do any transaction. Even in my upi account doesn't have any transfer history of this transition. What's the reason for this money deduction? What will i have to do? I also want to know tha reason of deduction of money. Please help me to take my money back and and improve service so that not such situations i have to face in future.
Thanku

I have sbi card fbb no. [protected]. Card had the option to pay 500 yearly and redeem vochers of the same. Till now i havent buy anything and they charged me 790. And again showing outstanding of more than 1000. Is this some kind of joke. I want to complain against sbi services. Give back my amount or i will go consumer forum. Resolve my complaint and take back your card. I dont needed it. I am mentally harrased by your services.

I have visited atm on 09th june 2019 to dispense 3000 rs from atm sbi. My money got deducted from account but till today i have not received my money. Kindly arrange to reverse my money in my account urgently as already more than 10 days passed.
Txn number is 6701 main pankha road atm delhi janakpuri. Atm i'd is s1bw[protected].
Refrence number is[protected]
Date 09.06.2019

Hello,

This is to request to please look into the matter as I owed an SBI Credit Card xxxx-xxxx-xxxx-5783. The outstanding for that card is INR 52088.18.

I have already informed them the amount is too high for me to pay the same, and requested for settlement. But the bank sent me a text " Dear SBI Card Holder, legal notice sent to you against the outstanding for the card ending 4640. Please pay due immediately or contact Harmesh Sharma at [protected]"

Now the issue is the CC number they have mentioned is not mine I never had that card. Now the bank is threatening me.

Please help me get out of this.

Sir/madam,

I have never applied for any credit card of sbi nor do i have any credit card of sbi. Every month i receive message in my email id the following text: -

"e-statement dated 01/03/2019 has been sent on your registered email id OR Mobile Number.30/06/2019.
As i am not availing any facility of sbi credit card, i shall not pay the above mentioned amount.

You are requested to get this message deleted from my email id so that it should not appear again in my email id from the next month.

Thank you.

On 9th June-2019 my account was looted and Rs.29, 000/- was transferred to Spice Digital Ltd. without my consent. Next day (on 10th June) i wrote an application to the bank manager, requesting him to help me get back my looted money. The bank manager shamelessly refused to do anything about it.

I would like to educate the bank officials about a notice sent by RBI. Please go to: https://www.bankinfosecurity.asia/rbi-warns-fraud-that-leverages-anydesk-app-a-1...⇄ . In that article, it is clearly mentioned under the heading "Banks Liable for Fraud", that : "When financial fraud occurs, banks must reverse the unauthorized electronic transaction to the customer's account within 10 working days even if the fault lies with the customer, such as sharing PIN or password, RBI said in a circular last year." So how can the bank manager be so ignorant to say that the bank cannot do anything about my looted Rs. 29, 000/- ?

Today is 21st June and nothing has been done yet. If nothing is done still, then i will have to take legal action against the bank.

Osho Raman
Mobile: [protected], [protected]

The Chief Branch Manager
State Bank Of India
Branch kaman

Subject: Charge dispute "Refund never processed"

Dear sir

A refund of 753 rupees was successfully processed on 15 june 2019. to my account by amazone. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
my refund referance number(980150)
my account no is. [protected]
IFSC CODE . SBIN0031068

Chronology of Events
1. I wanted to upgrade the existing SBI Gold Credit Card and applied way back in Sept 2017. I am sure the SBI card must be having all the records of my application.
2. I was told by SBI Card that defence gold card can not be upgraded and application was rejected.
3. I wanted to issue a second card instead o[censored]pgrading and applied.
4. After much delay, I was told that I cannot apply for a second card since I have an existing defence gold card and application was rejected. (I thought having a defence gold card is mother of all problem)
5. So I blocked my defence gold card in Jan 2019 which I was using since 2010.
6. I applied fresh again in Mar 2019 vide application number[protected].
7. I was told that I have blocked my previous card and there was outstanding amount. So application can not be processed. However I have clarified to SBI Card that it was due to conversion of a purchase into EMI and I was ready to foreclose it even though I was paying the meagre EMI of 2340 every month as auto debit.
8. Since Mar 2019 till the time I have came to know about the rejection of my application, I must have received 100 calls for verification and additional documents. I have verified my address end number of times. I have deposited Form 16, account statement for two months, pan card, AADHAR card 10 -15 times hoping that my card will be delivered. However same was rejected. Finally I have avoided receiving any calls from SBI executive since I felt everyone was fraud and useless.
9. I again received a call on 09 May 19 from an executive and told me some story for rejection of my application. The executive forwarded her PAN details, ID (copy of which is available) everything to make me believe that she will be able to process my application and even agreed any consequence if she fails to issue the CARD.
10. I have applied again via application No[protected] however to be rejected again after forwarding all documents and tele verification for more than ten times.
11. This time I was told that my application was rejected because my residential address couldn't be verified by the agents on ground.
12. I want to bring in to your notice that I do a lot of online shopping and all online stores like Amazon, Flipkart, PayTm, FirstCry, Freshtohome, Bigbasket delivered all the stores right in front of my door. I failed to understand that how an executive from SBI card have missed my house even after giving three landmarks next to my house. I even failed to understand why I have never received any call from anyone to guide him from some landmark to my house.
13. Now after applying and depositing my documents so many times i have lost faith in the overall management system of SBI card. I have a salary account in the Branch still I am not been able to get a Credit card from the same bank which is a point to ponder.
14. More ever the executives of SBI card call an applicant unnecessarily once they come to know that your application is rejected. The day application gets rejected, one will get 10 calls for helping you out and asks you to deposit documents.
15. I have raised my concern through the SBI card grievance addressal forum but without any success. I have forwarded many mails however SBI card failed to give me a good reason for rejection of my application till date.
16. Today I do not have an SBI card nor do I have any pending amount against it. My sincere request is that if SBI Card thinks my above concern is correct, than SBI card should process my application No[protected] or give a logical explanation for rejection of my application in this forum so that any other applicant like me do not waste their time and effort in applying card from SBI. I myself have undergone mental agony and was harassed by many executive whose email ID, contact number are still saved and can be produced if required.
Thanking you in anticipation

I am Bhawna Varshney having account in SBI branch(Thiruvananthpuram, branch code 7617, account number [protected]).
This is regarding unauthorised transaction held from my account. This happened on 19/June/2019 between 7:50pm to 8:00pm.I received messages of cash withdrawal from my account but on the same time I was at home and my debit/ATM card with me.
Total ammount deducted from my account is fifty thousand(50, 000), that happened through five transaction.
I never shared my card details and OTP to anyone. And also I never received any fake calls.
Moreover on 20th june 2019 at 11:57:36 am again I received message of transaction but it was not done because I blocked the card on 19th june after fraud transaction.
This is my humble request to take action on this as soon as possible and I hope I will get my money back.

EmailId : [protected]@gmail.com
Mobile no: [protected]

June 6 2019 I was deposit rupees 10000 of my account by using sbi cash deposit machine 9500 rupees was credited to my account but 500 rupees returned for verification but still the money not refunded or reflected to my account and also I was inform sbi customer service they are neglected my issue not giving answer properly so please resolve this issue and refund my money to my bank account my account number [protected] krishnagiri Tamil Nadu

Dear Concern,
I am credit card holder of state bank of india. Myself Farhan Alam, I am from delhi. There is some payment of credit card is due..Sbi collectors are calling me a lots of times..and they also calling on my father's and mother's mobile.and they use wrong words.they says they will send him jail, you son is thief and a lots of wrong word .So i am requesting you to please do someting.take some action..

Dear SBI,

I am getting this message Continuously "Dear SBI credit cardholder, please clear outstanding of rs 5203.41 on your card ending 2178 to improve your bureau credit scores. To make immediate payment, use any of our online payment methods . Please contacts vishal on [protected] for payment assistance."

First of all i don't have such card. but I remember I used one of SBI credit card which i have requested to close in 2015 itself after clearing my outstanding bill.

Now I don't have that card or any info regarding that card as well. also i don't have card no. as well to cross check with customer care.

because of this unpaid amount my credit score is too low.

I request to resolve my this problem. because i never used this card but some one must have misused it once and over that i am getting monthly fine.

my Email Id that must be registered with card is : amanjain.[protected]@gmail.com
my Number that is registered is : [protected]

Thanks