| Address: CELEBRUM IT PARK, BEHIND GOLD ADLABS, NO 81 KUMAR CITY, KALYANINAGAR, 411006 |
I prashant saxena an account holder of sbi bank with account no. : [protected]
Added a beneficiary as:
Sunita saxena - baroda rajasthan kshetriya gramin bank, rawatbhata branch, acc no: [protected]
From sbi online banking on 13th april but entered different ifsc code (Barb0rawatb), due to the mismatch of ifsc, fund of 50, 000 got transferred into some other's account of another bank (Bank of baroda - bhuvneshwar branch).
I visited my bank branch, i. E
State bank of india, kalyani nagar, pune, maharashtra, 411006
I asked that how the beneficiary got added with different credentials, as its not possible to have same name, sir name, account number in some different bank.
They replied that "name" is not checked while adding beneficiary. They also replied that they don't know in which bank it got transferred.
My concern is that the beneficiary must not have added with mismatch of ifsc.
I have given them in written with every detail and proof but its been a month i haven't got my money back.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Please update the status, since, as already mentioned, neither am I able to withdraw any money nor am I able to transfer money from my savings bank account from SBI BRANCH ( CODE 20299 )
Sunand Mathai