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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 41

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G
Ganesh Orsu
from Hyderabad, Telangana
Oct 13, 2022
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Address: www.sbicard.com

SBI card blocked my credit card due to kyc biometric since 4 months ago..! No response from sbi card due to multiple complaints..! No one has been responded yet..!
No bank can take 4 months for complete kyc biometric for credit card except sbi

Kindly solve my issue ..!
Nov 14, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2022
State Bank of India [SBI] Customer Care's response
Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1027622
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    ashpa15
    from Bengaluru, Karnataka
    Oct 12, 2022
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    Address: ongole, Andhra pradesh

    Hi, My father is holding a account in sbi and he has taken loan. He was charged with wrong interest rates which caused huge amounts debited from his bank account. we also observed loan commission charges debited twice. we submitted letters, raised online complaints, sent emails, visited branch. all are done. but they are making false promises and not refunding our amount. this is pending from last two months and we were wrongly charged for April, may, june, july, august months. But we are not receiving any proper response.

    Please help in resolving the issue
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      DeepikaSOLANKI
      Oct 12, 2022
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      Resolved

      Dear Sir,
      My Name is Deepika Rajesh Solanki, holding a SBI credit card with Account NO. ending with ###############6194. I have pending dues with SBI credit card which I am going to clear by this week and I have informed this to SBI Bank.
      My concern is that I have not given any Contact number of my Company's Employee as a secondary number for my SBI Account But the Recovery Agents of SBI are calling the employees of my Company in which I am currently working and Harassing them on calls using foul language.
      This is totally a cross violation of privacy by calling any one and threatening anyone who are not at all linked with my cards / loans.
      They are taking the numbers of any SBI customers they have in their Database which belong to my company and calling them 20-30 times in a day and telling them to contact me and asking to clear my dues which is an Illegal activity.
      I request you to please inform the SBI Recovery team to remove the Contact number of my company's people which I have not provided at all and PLEASE call directly on my phone number : [protected] or my family's(Sister) contact number : [protected].
      And after this if my Company colleagues are receiving calls for my SBI Credit Card Due then I need to take a legal action against the SBI Team.
      Kindly look into this asap.
      Thanks,
      Deepika
      Nov 15, 2022
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      Oct 13, 2022
      State Bank of India [SBI] Customer Care's response
      Dear customer, we sincerely regret the inconvenience caused. We have taken a note of it & our representative will connect with you soon.
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        A
        Axshalin
        Oct 12, 2022
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        Address: Kochin, kerela

        Today[protected] morning I was take amount throungh ATM. All process completed still otp verification and debit the amount on my account also. But ATM machine not open and i am not getting the amount(20000).
        Only receipt i am getting from machine, unable to process.
        +1 photos
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          A
          Anas7867
          from Hyderabad, Andhra Pradesh
          Oct 11, 2022
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          I cancelled my order on amazon on 26th september which was made through upi phone pe through sbi debit card it has been 15 days
          Still i did not receive the refund nor any reference number
          Please look into it and resolve the issue
          Transaction id
          T2209261531042922142533
          UTR no
          [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            K
            koushik456
            Oct 11, 2022
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            Resolved

            In Amazon, i ordered an item regard an issue, i cancelled the item. But still now i didn't receive money. Please help me.

            Amazon Reference Refund Number(RRN)[protected]

            So refund amount should deposited by 10th October like that they informed but amount is not refunded to my account till today.

            Thanks and Regards,
            Customer Name: Tumati Balateja
            Account Number: [protected]
            Branch Name: Kandukur
            +3 photos
            Oct 12, 2022
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              koushik456
              Oct 11, 2022
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              In Amazon, i ordered an item regard an issue, i cancelled the item. But still now i didn't receive money. Please help me.

              Amazon Reference Refund Number(RRN)[protected]
              +3 photos
              Oct 12, 2022
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                Avinash4546
                Oct 11, 2022
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                Address: SBI RACPC THANE HOME LOANS, Dosti Pinnacle, Gate # 3, Rd Number 22, Wagle Industrial Estate, Thane West, Thane, Maharashtra 400606

                Hello Team,
                I have mailed SBI RACPC Thane for one of my home loan LOD. I have sent a mail from id kumar.[protected]@gmail.com to issue LOD. Mail was sent on 6th Aug 2022, I call the thane branch and Kalwa branch and few other members from there but no one cares to give me a tentative date. Now they have stopped replying or answering my calls or mails. LOD generally takes 10-12 days, so why its been 2 months and no response? I am really disappointed and frustrated that I only have to do the follow up daily and yet I end up with no solutions.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  V
                  Vithyavathi
                  Oct 11, 2022
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                  My name is Arunkumar and I had ordered samsung galaxy m53 5g phone of RS.Amount 21287 in Amazon on 03/10/2022 and after
                  04/10/2022 I cancelled this order due to personal reason. And on 05/10/2022
                  Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                  [protected] and told me to fill charge dispute form but State Bank of India doesn't have such policy. So
                  please kindly respond to this complaint it's very urgent.
                  Thanks you sir
                  +1 photos
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                    S
                    Sanjok Rana
                    from Kalimpong, West Bengal
                    Oct 11, 2022
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                    Regarding SBI PO 2022, i have paid online using QR code but my application is not approved yet. Though i tried again but it didn't worked.
                    Requesting you that i may able to sit for this exam because this is my will last attempt due to age factor.
                    screen shots are being attached.
                    Thankyou,
                    Sanjok Rana
                    +3 photos
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                      K
                      from Jaunpur, Uttar Pradesh
                      Oct 10, 2022
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                      Hello sir/madam, my name is fakhra nazli i am from izdipur, didarganj, Azamgarah, UTTAR PRADESH- 223224. My husband has a pension account in STATE BANK OF INDIA Shahganj branch, IFSC CODE of branch is SBIN0000179.
                      My husband has been expired on 24.03.2021. And from September 2021 i am regularly going to bank for resolving the pension solution but they are not attending me.

                      Thank you
                      With regards
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Pradipta B
                        Oct 10, 2022
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                        Address: SBI, HUBTOWN BRANCH ANDHERI EAST, MUMBAI

                        I wanted to open an sb account with SBI along with locker accessibility. the branch has poster everywhere stating lockers available.
                        on inquiring the same they said locker available...but i will commit to 5year Ulip plan a lac every year. plus the normal deposit of 25000 +rentals. I am absolutely fine with FD requirements and whatever the rentals are...but why commit such huge amount for 5 yrs.

                        they said no locker without 5 yrs commitment into a ULIP plan. i requested a locker a normal way but not just fulfilling staff SALES TARGET...!!

                        This is highly unacceptable & rude. They are selling available lockers as per their sales target.

                        Kindly Help.
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                          harshalj1010
                          Oct 9, 2022
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                          I placed an order and can cancelled it due to personal reason. After asking for refund Amazon told to ask bank for money as they have refunded my money. The amount is nine hundred and fourty nine rupees,
                          (949 rs.) Amazon initiated my refund on 3 October 2022, they also sent email of that which you can check in attached file. The reference id/Refund Reference #[protected]. After so many still I didn't receive my money. Please help me with this issue and tell SBI bank to deposit money as soon as possible.
                          +2 photos
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                            Address: SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.
                            Website: www.sbicard.com

                            As of 10/8/2022 there were various situations that trying to connect to customer support is impossible with SB Credit cards

                            They have a automated interactive chat system, which is pretty much useless

                            You may want to report an payment that is not relfecting on the card, which is not possible.

                            there is a email compose system which always (always) fails to send an email and create a interaction id....
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                            Flamewing_phoenix
                            from Rajgarh, Madhya Pradesh
                            Oct 7, 2022
                            Resolved
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                            Resolved

                            I ordered one phone (Redmi note 11 ) from Amazon, Due to some reason the order was cancelled on the next day. I had made payment of 10249 Rupees from SBI debit card Number :- [protected] . After cancelling the order didn't get a refund in bank account. I contacted customer service of amazon, they said that they had refunded money in the account. They sent me the RRN NO (Refund Reference Number) which is:-[protected] which the bank is unable to track I am requesting you to credit 10249 as soon as possible.
                            I am writing the debit card No and RRN No Below too and attached the relevant transaction details

                            RRN NO:-[protected]

                            DEBIT CARD NO. :- [protected]

                            Hope i will get my refund money back soon and I don't need to wait for long. Please, it's my request to refund my money as soon as possible. I will wait for your positive response.
                            +3 photos
                            Oct 7, 2022
                            Complaint marked as Resolved 
                            My complaint has been resolved
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Choudhary1234
                              from Jalgaon, Maharashtra
                              Oct 7, 2022
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                              Address: Erandol

                              There is a shortage of staff in the branch and whatever it is, they also do the work slowly. Have to wait for many hours. Here the customer is not satisfied.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                V
                                Vikas Sharma369369
                                from Jodhpur, Rajasthan
                                Oct 7, 2022
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                                Resolved

                                Dear team,
                                I am having credit card ending with 6771 from last three years but recently card was blocked and said that i have to do rekyc .

                                i have done rekyc and same is processed ago .i am continously writing mail to you guys and following up from unblocking my credit card from last three months .

                                From credit card department to even nodal officer or md office no one yet contected mr or provided any resolution for problem .

                                I am totally financially and mentally being harrassing by you guys .

                                U guys are so arrogant that no one is even replying to me .Everytime i recieve a massage with time frame of three to five days but problem persit on same position over last three months .

                                I just recovered from a major disease but becouse of you guys harrassment i am going to be in trouble and you guys will be responsible for that specially credit card department, HARDAYAL PRASAD, RAMA MOHAN RAO and other appealing authorities of sbi bank and sbi cards.

                                You guys win over my efforts Some good words to you guys ...

                                This is because of you idiotic govt employees who need all comforts from the govement but will never bend your head at there work place until you get money (bribe)..it is absolutely the fault o[censored]s people, our forefathers our politicians (main culprits). It is just the fate as a human to be cornered with you educated illiterate govt employees..

                                I don’t think this would change in my county..

                                One more fact, If you have a govt job, you are the king..you will get good life..good salary, house, vehicle…what not everything…its all about taking..not about giving.. but my dear friend we look left and right but none of look at up .

                                Good is watching you animals (just in physical form of human beings) and one day you guys have to pay for you Sins.
                                Regards

                                Vikas sharma
                                [protected]
                                Jaipur
                                CREDIT CARD ::****6771
                                Nov 15, 2022
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 07, 2022
                                State Bank of India [SBI] Customer Care's response
                                Hi, apologies for the trouble. We will connect with you at the earliest. We request you to remove the comment containing your contact/card details, for security reasons.
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                                  Aksh6797
                                  Oct 6, 2022
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                                  Address: C-23 CHETNA VIHAR, SECTOR C ALIGANJ, NEAR ALIGANJ POST OFFICE

                                  This is regarding an unauthorized transaction made with my debit card of INR 2650
                                  My account is debited with the name of OTHPG ATOM TECHNOLOGIES MUMBAI with rs 2650 without any message
                                  i never use card online and never share card details to anybody
                                  please give me a solution
                                  i have compliant to my bank but they have not gave my any satisfaction answer so i request please provide me a solution
                                  +1 photos
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                                    Naga Bharat
                                    from Bengaluru, Karnataka
                                    Oct 6, 2022
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                                    Address: Madhura Nagar Branch, Vijayawada

                                    I have received a sms on 22/02/2022 from an unknown sender requesting to update my KYC details through the link provided otherwise the account will be on hold. It looked like the message is from SBI. I have clicked on the link and provided the details. As soon as I submitted, an amount of INR 14, 381/- has been debited from my SBI account via Internet Banking. I recognized immediately that it's a phishing link which was received to me via sms. I made a call to the SBI customer care mentioning the incident thereby blocking my account. They raised a case with number: 85635919 and informed that the issue will be resolved in maximum 90 working days.

                                    I waited and checked online and also over the phone to SBI customer care for the update. After 6 months, I found the status of my case is closed and the reason is unknown. Immediately I called to customer care, they informed that I need to submit some KYC form or something at my home branch along with the same case number. I have done the same and nothing happened since then. Altogether, it's been more than 7 months and yet none responding either at the bank or over the customer care. Hence, I am vexed and raising a complaint so that someone will look into it and resolve my issue. Otherwise, I would like to complaint in Banking Ombudsman on this as well.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      AshwinKarthik
                                      from Hyderabad, Telangana
                                      Oct 6, 2022
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                                      I’ve made a purchase of ₹ 64192.75 paid on the[protected] and it reflected in the payment history on the[protected] yet SBI has debited this amount on the[protected] and reversed it on the[protected] and charged me ₹1282 as NFS FEE. Firstly I’ve never opted for such a service, I had gotten to know about this in April as a similar instance occurred for which I’ve received a reversal that to upon asking for a cancellation of the card and I’ve also insisted SBI to deactivate the auto debit feature for which I was asked to download a form, fill it and email it to a customer service email id, which is just pathetic in today’s age and time but I did and never heard back. Now, fed up asked for cancellation of my card and the agent offers me a reversal if I continue usage of the card for which I did and a reversal ticket is still open[protected]. Just out of curiosity and the evident service called SBI to know the status and they’re denying a reversal stating I can avail it only once a year. They have made me use the card by fake promising reversal.
                                      +1 photos
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 06, 2022
                                      State Bank of India [SBI] Customer Care's response
                                      Dear customer, thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your card details, for security reasons.
                                      Oct 14, 2022
                                      Updated by AshwinKarthik
                                      I’m still awaiting you’ll to connect. Either you’ll have so many complaints to address or you’ll have a standard reply to everyone to reply at the earliest which is according to you’ll is ages I suppose.
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