State Bank of India [SBI] Complaints & Reviews

We have three accounts in sbi, rto br, ahmedabad from our family.
1. The contact number they gave us does not exist.
2. They work from 11 am to 4 pm including a lunch break from 1:30 to 2:30. They are supposed to work from 10 am to 5 pm. Even during the so called 'working hours' they are doing their own thing, ignoring the customers.
3. There is no organised system to cater to customers. Everything is hodge podge. No token system. They deal with customers in a crowded, random fashion. Not enough time to ask our questions and get information.
4. Some of the staff is rude and gruff. Some staff is unresponsive and uncooperative. The manager is always, always busy with his computer and phone, ignoring the customers.
5. The staff themselves does not know the right procedure and forms to do things. They give us wrong information.
6. Their attitude when we come to them or ask questions is as if we are a nuisance and bothering them. They are not ready to help.
7. 10 days ago, i went to the bank to make an fd. One employee was on holiday. I stood in front of his table thinking he was just away from desk and will be back soon. After 15 minutes someone told me he is absent. I went to another employee asking to open an fd. They did not know the right procedure, forms, etc. They even gave me wrong information about fd rates. Then left us waiting for 20 minutes. We went home thinking we will come the next day. We called asking when the employee who is on holiday will be back. They said after 10 days. I called the bank mobile number (Landline number does not work) today, they gruffly replied, the bank is closed today. Now i will have to go on monday. Wait even longer.
8. I needed a new passbook. I went to the bank many times, the staff turned me down saying the machine is not working or we are out of passbooks or we are out of barcodes or computer is not working. Many months passed. Finally i went stood in line for 20 minutes, got my turn. They gave me a new passbook but their machine in the atm vestibule was not working so i asked them to update it. They did update it but kept chiding me for not regularly updating passbook as if it was my fault when they kept turning me down every time i came to the bank.
9. The bank staff are very bad at using computers, typing and doing the most basic things on computers.

Sir i have sbi home loan [protected] and my saving acc [protected] in washim maharastra. The branch gave 130000 lakh rs 24/03/2017. And i have already submit all documents two times accoring pmj scheme but at that time there is no pmj id or no money come from sbi branch. And sbi branch manager say i cant help you because i have no idea why money not found. And also said that at that time any customer have not got money and said gov finished all the fund which are allocated.

But my friend got pmj scheme money with in three month in hdfc bank . I am attaching this documents. His loan apporved 1 sep 2108 and pmj scheme money found 1 dec 2018.

Please solve this problem as early as possible.

Sir,
On December 08, I received an sms from VK-SBIDGT that read as 'Your SBI Debit Card ending with xxxx dispatched on xxxxxxxx thru Speed Post N0. EBxxxxxxxxxIN. Please follow instructions on welcome letter to generate your PIN'. But, it is neither delivered nor can it be tracked. In repeated tracking attempts, sometimes it is displayed as 'Consignment details not found', sometimes as 'Please try again later, we are awaiting tracking info from the carrier' . Is that sms fraud ?

S. Subhaschandra Singh

I y. Kamal kumar, having an account in sbi, new bhoiguda branch, hyderabad, telangana state, vide a/c no. [protected]. On 17 december 2018 at 0850am, i have recharged my reliance jio sim card vide no. [protected] through internet banking worth rs_449 (Four hundred and fourty nine rupees)., the amount deducted from my account and recharge did not occurred. I have saw for 3days, but did not happened anything and the amount deducted was also not credited in my account. Therefore, i humbly request you to verify the drawback and please credit (Repay) my balance rs_449 into my account, for which i am ever thankful to you.

Dear sir,
My grandmother is a customer of sbi bank, tuni andhra pradesh and my n am e is mrudula. I went to bank with my grandmother on 19th of dec 2018 for submitting an application to change name and phone number. The employee who was sitting at counter no. 9 dy operations he spoke rudely with us."saying its a bc time account when i was not born also, its a 30 years back account and you are giving request now and at that time i was not born". These are the words of that employee, and how rude he was. He need to give proper answer to submit documents. I want to raise a complaint against him to take a severe action. Bank employees should be there to help customers not to loose customers. If he is government employee he can talk anything or what? He should have patience.

Sbi bank kumarsain has given invalid username and password of internet banking. Internet banking username and password are invalid. Username
And password are not activated.
No responsed of bank. Internet banking username and password are log in many times. But username and password are invalid.
Account number - [protected]. Activate the internet banking

On 20.12.18 i approached chief manager sbi at dwarka sector 8 for an issue of dd for rs.360 to medical council of india. I also told that i have a account at sultanpalya branch of sbi. I requested to debit from my account.
It was for an urgent purpose and i purpose of visit to delhi will be defeated. But he told it is not possible we cannot issue dd you can even complaint to cmd. I am from bangalore and i requested him. But he sent me away. This type of inhuman officers should be removed.

Dear sir
I finace a bike through hero agency, by state bank of india,
One month my emi payment is fail,
But pay the company next day,
After i pay overrall charge +my loan amount.
But bank will be charged last 3 month every month dectuted 295 rupeess for emi fail.
Bank rule is very baad.
I complained many time to bank but no any response and solution so i request you to please help me

I hold a sbi credit card. I don't even own an bank account with them. I was forcefully sold this credit card by sbi. I have been regular with my payments with no defaults until i lost my job a 5 months back. Inspite of loosing my job i've been trying to make at least the minimum payment. For last 5 months i've run out completely dry and unable to make any payments. I've got a new job offer and joining it in january. I just need time till then and i can pay the money due. I am getting harassing calls from collection agency who don't understand the situation i'm in. The collection agent came home and started threatening me. The collection agent has threatened that he'll come home tomorrow with his manager and create a scene. All i'm asking is 3 months time till i can settle everything. Please help.

I have purchased Ford Aspire car worth 8 lakhs in 2017 September. I had taken car loan from SBI Eroor Branch, Kerala for Rs. 5, 55, 000. I had submitted documents (RC book and tax invoice) in the month of October 2017. In February 4, 2018 bank manager called me and requested to resubmit the documents as he lost and I did it in the next day through whatsapp. But later bank charged a penalty of Rs.5900 for non submission of RC book. I checked with manager, followed up again. He asked for another copy of RC book then, I send again through whatspp. Again bank charged penalty of Rs.2950 on July. I visited bank again and manager said he is working to get the issue resolved and will refund the amount. Soon, the manager got transferred and no action taken. I had mailed the complaint and followed up and not even addressed. Later I visited the bank again and manager requested action on October 23rd. Then I visited again in last week and found no progress and the new manager is also on long leave. How do I get the unnecessary penalty reversed? Loan no. [protected]

Sir/madam
This is to inform you that my sbi atm card was send through the speed post on 3rd of december 2018 and i have still not received it at my residencial address. Now the card is delivered to your mumbai office on 14.12.2018 with tracking id EB[protected]IN. please resend the card to my address given below. It's very urgent. Kindly contact on my mobile as soon as possible.
Roshan pandav
Old manav park plot no 23
Near krushi nagar soygaon malegaon camp tal malegaon dist nashik
State maharashtra
Pin 423105
Mob [protected]

Hi,
I have applied for the SBI credit Card in November and got confirmation through SMS that it has been approved and mailed to my mailing address. But I haven't still received the card.

The delivery agent has yet not delivered and I have no Idea on how to find out. I am yet to receive the card.

I lost my patience that without receiving the card I'm being asked to pay the Annual fee for the card.
br...

I am regular customer of state bank of india. My state bank account in Nadiad main branch and it is located in kheda district. i was checked the balance of my acount at that time i was see the money is transferred from my account automatically on 17th December 2018. And the amount is big so please let me know the where my money is transmitted as soon as possible.

Dear sir

I need the provisional certificate urgently for the principle and interest for the financial year 01-apr-2018 to 31-mar-2019 for the purpose of tax declaration

My loan account no is[[protected]].
Loan account branch [spl housing finance branch, jaipur]
Please free to call me at my number - [protected] in case of any query
Loan description-mc-scholar l-b no col dec
Please send it as an e-mail attachment.

With regards
Saurabh saxena

Dear sir

I need the provisional certificate urgently for the principle and interest for the financial year 01-apr-2018 to 31-mar-2019 for the purpose of tax declaration

My loan account no is[[protected]].
Loan account branch [spl housing finance branch, jaipur]
Please free to call me at my number - [protected] in case of any query

Please send it as an e-mail attachment.

With regards
Saurabh saxena
Email: [protected]@gmail.com

Hi,

Request you to please provide me a provisional home loan certificate for tax auditing purpose.
I tried to generate it from my internet banking but i am getting a message
Provisional home loan certificate is not available for the selected account.

Home loan account number: [[protected]]
Sbi branch: cidco, aurangabad, maharashtra

Email id: [protected]@yahoo.co.in

Sir,

Earlier i have complaint regarding refund of amount deducted from my account but not sent to other party by google pay. It is almost 20 days and still i am waiting for my money. 4 days earlier software shows refund may take up to 3 working days to be reflected in your account. Again i would like to inform you that still i did not receive my amount therefore you are requested to refund amount in my account as soon as possible.

Regards,
Frustrated customer
Lokesh kumar

Dear sir/madam,

An amount worth rs. 12455/- has been deducted from my sbi account without my concert and without otp.

Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.

Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs50 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs50 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs50 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs11.8 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs50 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs11.8 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs50 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs80 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs449 on POS [protected]at GOOGLE * Octro Inc txn#471949.
Thank you for using SBI Debit Card xxxxxx for a purchase worth Rs429 on POS [protected]at GOOGLE * Octro Inc txn#471949.

Kindly tell me the procedure to get reimbursed the amount deducted

Regards
REMYA SATHEESAN

My acc no. [protected] and some2-3 persons stolen atm unknowingly and saw atm pin and transacted all the money . And i didnt get any otp for transfer of cash from one acc to another . And its huge amount. I did complaint online also and ofline also on sbi portal. But how can i get my complaint track id?its been 1 month i didnt get any update of my complaint

Sir/Ma'am,

I tried to deposit ₹50000( denomination 500×100=50000) through deposition machine from your SBI triveni main branch Allahabad. While counting machine showed hardware error and all my money got stucked. No slip or other message was shown.Time of deposition was 2:50pm 18/12/2018. My account is in SBI agra sikandra branch

Kindly look into the matter and help me getting my amount soon. I ll be thankful.

With regards
Jitendra pratap singh