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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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P
Prarthan Agarwal
from Surat, Gujarat
Dec 2, 2018
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Address: Surat, Gujarat, 395010
Website: Amazon.in (Online Shopping)

I initiated a refund request on aug 20, 2018 for a product i ordered from amazon and they provided me with a transaction number as they initiated the refund but it is not reflecting in my bank account and it has been 4 months and i have not received my refund yet. I called sbi customer care several times and they told me to provide them with a bank transaction number and as i did they told me that it is not valid and hung up the phone.

Transaction number:[protected]

I want my refund asap!
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    Imrong Kichu
    from Imphal, Manipur
    Dec 2, 2018
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    Address: Mokokchung, Nagaland, 798601

    At around 7 pm on[protected], i got a call from [protected] (Takpara, madhya pradesh) telling me that he was from sbi and asking my card number for renewing my card, i have not registered my jio number into sbi, i don't know how he got my number but he was asking some otp. And if i don't give that he'll make my account into zero balance. I have checked my account, the balance is still there. He was threatening me to give him the otp. The otp never arrived. And i have threatened him that i'll call police, he cut the line. Please do something about it
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      M
      Mohanan123
      from Alappuzha, Kerala
      Dec 2, 2018
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      Address: Bhavnagar, Gujarat

      Sir, i am a central govt pensioner since november 2015 (Csir-csmcri, bhavnagar) having pension case no.403/2015 and i was getting my pension regularly on the last day of the working day of every month till october, 2018. November 2018 pension till today not credited to my savings a/c no.[protected] being maintained at sbi, mavelikara branch (Sbin0008645). Needless to mention here that after my retirement, i had shifted from bhavnagar (Gujarat) to my native place at mavelikara (Kerala) and i have applied for transfer of my pension account from bhavnagar sbi branch to mavelikara sbi branch and a copy of letter in this effect was recd by me on 2nd week of oct. 2018. Sir, two sbi loans are being deducted from my above account (Home loan/pension loan) and non receipt of my regular pension will badly affect my day-to-day life. Pl look into it seriously and help me positively...
      Mohanan pillai p. G., ex-ps, csir-csmcri, bhavnagar
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        Djhitu Tilokani
        from Indore, Madhya Pradesh
        Dec 2, 2018
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        Address: 411017
        Website: Submit complaint

        My name is hitesh kishanchand tilokani from my account today morning my 2800 has been debited from they name of investment intermedia please request you to check on it because i am salariesd person my emi was there for that i have put money in my account i am not happy see this in my whole life i have never invisted in investment intermedia i am requesting you plz check and refund my amount plz
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          malhotra LAKSHYA
          from Rupnagar, Punjab
          Dec 1, 2018
          Resolved
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          Resolved

          Address: 140603

          Dear concerned,

          This is to bring to your attention that i lakshay malhotra your costumer bearing credit card no [protected] would like to raise a complaint against the fraud that has been done on credit card amounting inr. 15554 (Fifteen thousand five hundred fifty four) has been done at 14:07 today.

          Request you to please look into the complaint and an fir for the same will be raised at the earliest and shared with you on monday.

          Please treat this urgent.

          Regards
          Lakshay malhotra
          [protected]
          Jan 5, 2019
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Dec 03, 2018
          State Bank of India [SBI] Customer Care's response
          Dear Lakshya Malhotra, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
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            S
            sanjaykamble123
            from Phaltan, Maharashtra
            Dec 3, 2018
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            Address: 431515
            Website: www.sbi.co.in

            I have Account in SBI Gandhi market Parli vaijnath branch.my Account no
            . [protected] . I have given many forms for mapping my account to npci server but they says every time' Aadhaar is already linked'.please link my Aadhaar and map to npci server.i request u please link me and map to npci server.My lpg id is 2 [protected] andy Aadhaar no. is[protected]. Please enable me to receive Direct Benefit Transfer (DBT) benefits to my above account and link my above lpg id to my above bank account.Please accept my request.
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              S
              Shashidhar Nayak
              from Mumbai, Maharashtra
              Dec 1, 2018
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              Address: Thane, Maharashtra, 421301

              This complaint is related to email from sbi credit card for the payment due from my end. Related to this i have spoken earlier also with sbi executives that i have already paid the annual amount for when i received the card. I have not made any transaction from that card and sbi is claiming that around 4000rs is due from my end. Please check, revert
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                A
                Adv.R.V.Waghmare
                from Nagpur, Maharashtra
                Dec 1, 2018
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                Address: Parbhani, Maharashtra, 431514

                Today's i'm goning with my mother transfer the amount and withdrawal the amount but some issue about i ask employees but employees behaviour very not properly and argument with me and my mother just ask "cheaq passing processing customer responsibility or employees" hi loudly said i'm not banding answer your question ask related person but i don't known about that who is counters employees particular responsible that related work and aslo not mentioned on table also very headache and intensionfull harassment i personally going to cheque passing...
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                  K
                  Kartik Pakhale
                  from Mumbai, Maharashtra
                  Dec 1, 2018
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                  Address: Mumbai City, Maharashtra, 400084
                  Website: Amazon.in and State Bank of India

                  The refund of ₹999 was successfully processed from amazon.in, and the amount should have been credited by now in my account.
                  The refund reference number generated during the time of transaction was 74332748312831165557017.
                  The refund was initiated by amazon.in on 7th nov 2018. Amazon.in is not providing any proof of refund eg., statement of transaction
                  Kindly look into this matter and please solve my query asap.
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                    Neelamjyoti Lahkar
                    from Jorhat, Assam
                    Dec 1, 2018
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                    Address: Kamrup Metropolitan, Assam, 781021

                    Dear sir,
                    This is neelamjyoti lahkar (Bank account number - [protected], panbazar guwhati branch, mobile number-[protected]).in the first week of november 2018, an amount of rupees 10404 was transferred to my sbi bank account from phone pe app with bank reference number (Arn)-74332748298829784924160. But, the said amount is not showing in my account. It's been so many times i visited my home branch, and asked for checking. But, every time, they are denying and they don't even want to put a complain or willing to check through the reference number. I am at a loss and no one is helping. Even chargebank form is not given to me, when i have asked for that. Kindly help me with the process and let me know, what should i do to get my money. It's becoming very tough for me, when home branch bank is not helping or giving any required follow up.

                    Thanking you in advance

                    Regards,
                    Neelamjyoti lahkar
                    Guwhati
                    Assam
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                      G
                      GANI KAFOOR
                      from Bengaluru, Karnataka
                      Dec 1, 2018
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                      Address: Chennai, Tamil Nadu, 600115

                      To
                      State bank of india, central civil pension processing centre, virugambakkam, chennai-92

                      Dear sir
                      I am jenneth batcha (Age 72 years). My husband shri. G. Syedbatcha (Retd cent govt. Employee) prasad bharathi doordarshan chennai expired on 29th september2018. He used to get pension from office of accountant general (Accounts & entitlements) (Pension pay order no.[protected]/-38687 in his state bank of india, madras university branch (Chennai) savings bank account. My name jenneth is mentioned in his ppo book as family pension recipient.

                      After his demise, i opened sbi sb account in sbi, palavakkam branch and submitted all documents for getting family pension in my new account. The bank sent all details to your center.

                      One months passed and family pension is not credited in my account. Sir, i am very old

                      I request you to kindly check the status of my application for family pension and send your kind reply to the email of my son (S. Ganikafoor) given below:

                      Email: [protected]@gmail.com
                      Mobile: [protected]

                      Thanking you
                      Jenneth batcha
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Dec 01, 2018
                      Updated by GANI KAFOOR
                      asap
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                        A
                        aravind nayani
                        from Mumbai, Maharashtra
                        Nov 30, 2018
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                        Address: 509360

                        Money is deducted from my account without getting any otp's. and my debit card is there in my hand but still i received messages by using debit card money deducted but i didn't made transaction still money deducted. i received 20 messages with in the minute and money is deducted in the form of 349.00 and 50.00 and its about 7000 deducted from my account. please help me with this.
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                          Tushar Thulaseedharan
                          Nov 30, 2018
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                          Address: Vadodara, Gujarat, 390023
                          Website: www.amazon.in

                          I had ordered a product on Amazon on . Payment was done to Amazon at the time of Ordering(Order No. #[protected]. Now the delivery was cancelled and the refund was initiated from Amazon on 14/10/2018.The Payment was expected to credited in my SBI account on 25/10/2018. As per the Amazon records the amount has already been sent by them and the reference No. is 680540.
                          It has been almost 2 Months but i have still not recived the amount in my account also the customer care has not been able to help me. I have lodged a complaint in my bank for the same . The SBI Complaint number is [protected].
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                            anita20
                            from Hyderabad, Telangana
                            Nov 30, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110058

                            Sbi credit card charged double/duplicate bill twice in the month of october, 2018 for rs.2700/- for the payment made to bses rajdhani. I am following up with the people since last one year. But they are not responding and not refunding the amount to me. It is a mental harassement to me.

                            So i hereby request sbi credit card team to immediately refund back rs.2700/- to me.

                            Regards...
                            Anita sharma
                            Credit card no.[protected]
                            Jan 29, 2019
                            Complaint marked as Resolved 
                            solved
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                              Sharath C M
                              from Dharwad, Karnataka
                              Nov 30, 2018
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                              Address: Bangalore Rural, Karnataka, 562123

                              Sbi branch-madhavara
                              Bangalore-north, karnataka

                              Here waiting from 10:39 to 11:30 to deposit money, there are many customers more than 25 in numerbers waiting like me.
                              To my surprise i am not seeing even a single in any counters.
                              I complained to branch manger but he said they are having breakfast & doing pooja, but i saw non are doing any such things.
                              This is not the first time iam experiencing such issues here. Please make sure they work accordingly and let they have certain work dignity.
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                                kumud ranjan 007
                                from patna, Bihar
                                Nov 30, 2018
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                                Address: Ranchi, Jharkhand, 834031

                                Myself kumud ranjan as an govt empolye from ranchi, had applied the sbi elite card in the month of sept 2016, after that in the month of december 2016, i got the card name as kumud ramjan, i am such a hindu person actual named as well as documented proof is kumud ranjan, sbi had changed my religion from hindu to xxxxxx, after that day sbi had started demanding annual charge from me, i had informed sbi through mail whatever is the issue, finally sbi had given the correct card in the month of march 2018, and then i had paid the annual charge amount against the card, after that again in september 2018, sbi had again imposed the annual charge to me, i had mailed sbi no of times, that is wrong, kindly rectify it, my liability to pay annual charge after one year after getting the correct card, but sbi didn't agree for same, and it continuously every month it added the late fine and nowadays it total demanding rs 22378. I had approached sbi ranchi, patna, gurgaon office, but it asking to pay at least 8000 rs, for closing the card account, otherwise your cibil score has been ruined, sir what is my fault kindly look this matter urgently which one is wrong here, i am attaching the mail conversation with sbi, kindly look this matter urgently.
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                                  Sanchita Datta Sengupta
                                  from Kolkata, West Bengal
                                  Nov 30, 2018
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                                  Address: Kolkata, West Bengal, 700040

                                  , sanchita datta, a customer of your state bank of india, jadavpur university beg to state that i hold a pension account in your bank. But yesterday, to my utter shock i received a call from the number - [protected] and thereafter i was told that-i am calling from the bank. When he was asked which bank, he told that-i am calling from the state bank of india. Further i was told that - you have a pension account and atm card of the same number. The bank did send you a warning message regarding renewal of atm card within one week. Since you have not renewed your card yet and the time period got expired, we are going to withdraw amount from your account. He kept the phone. Sir, this is of my utter concern because this is my pension account and if suddenly amount gets withdrawed, i will be in deep crisis.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    ak2678
                                    from Ernakulam, Kerala
                                    Nov 30, 2018
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                                    Am a sbi user... From my acount money is debited and showing transferred to investments intermedi.. What the hell is going on... It's completely annoying to me... Till now i lost almost 8000/- +... Don't have any loans... Still debited.. Pls help out anyone... My savings are going waste... Dear sbi please look into this... It's happening with lots of a/c holder...
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                                      shubham rawal
                                      from Mumbai, Maharashtra
                                      Nov 29, 2018
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                                      Website: sbi.co.in

                                      I have made a transaction on 9th November for Rs 2659.21/- via payu payment to jabong. I have returned the product so same amount of refund was completed successfully via payment gateway(HDFC Payzapp) on 15 Nov.
                                      Below are the refund details shared by payment gateway of successful transaction.
                                      ARN -74799208313002125574993
                                      Payment gateway (HDFC Payzapp) initiated refund on 15th Nov. Request you to credit the same amount into my account .
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        bharat@1
                                        from Delhi, Delhi
                                        Nov 29, 2018
                                        Resolved
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                                        Resolved

                                        My name is Shanti. My P.P.O. No. is[protected]. Still today, I have not get the benefit of revision of pension in pursuance of OM No.38/37/08 P&PW(A) dated 1-9-2008. I was retired on[protected]. I am getting my superannuation pension from SBI, BRANCH OLD SECTT., DELHI. Kindly revise my pension as soon as possible according to above mentioned order.
                                        Feb 25, 2019
                                        Complaint marked as Resolved 
                                        No action taken by SBI still today.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                                        No reply received from SBI regarding my pension revision grievance. My pre 2006 retiree and pre 2016 retiree pension benefits given to me or not, no correspondence and message/email received me still today. What a worst services of SBI bank. This is my very blunder mistake to choose SBI bank for my pension.
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