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State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in

1.4

Updated: Dec 17, 2025

Complaints 27936

Resolved

7392

Unresolved

20544

So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝

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State Bank of India [SBI] reviews & complaints page 46

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Website: sbicard.com

Sbicard is a anticustomer untrustworthy credit card service provider in India. Customer care reprentatives misguides innocent customer to extract hardearned money. They forced me to deposit 4, 995/- very unusual manner to pay INR 5735/- towards annual card fees which is equivalent to 12 years annual card fees of my previous simplysave credit card. I'm a poor person and sbicard harassed me. I approached sbicard reversal of abnormal fees several times but profit oriented sbicard representatives/ authorities declined my requests.

Oct 13, 2022

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2022

State Bank of India [SBI] Customer Care's response Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number <990813>.

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I have ordered noise buds vs3o3 on 16/08/2022. I have prepaid for the order of money 1, 599. I have paid the money by two waves. Amazon has initiated the refund on 17/08/2022.
I have paid 50₹ through coupon that money was credited into my Amazon pay .But remaining amount 1, 549 was not credited into my bank account . My order no is[protected].

Reference no is[protected]

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Address: DEPUTY COMM COMPLEX PO BISHNUPUR, PS, Bishnupur, Manipur 79512

SBI opened an INB e-RD/e-FLEXI account without my permission and amount of Rs. 12000 has been deducted. How can government bank do this to its customer? How you just open a deposit account without the customer's consent. Please return my money. I don't want an RD account with you. I am even thinking of closing my account with SBI. This is cheating.

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Sir,
I applied for ATM CARD through online on 06/08/2022 but not get atm till 26/08/2022. I complaint for that through customer care. But they suggest me for applying a new ATM card. So I applied for ATM CARD again on 29/08/2022. For which I get a message that a new card issued and despatched to my address on 01/09/2022. But till now I have not received my new ATM card while I track the atm with tracking ID AQ[protected]IN on India post it shows consignment details not found. For which I complaint against that in sbi customer care but they told me that atm card already despatched.
I don't know what to do now.

Please help me.

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One Mr Ramesh, came to our flat at 7pm today at Bhoopasandra, Bangalore
& threatened my niece with dire consequences & used abusive language & said he would finish them off if she or her father did not pay some 15 year old credit card dues which dont exist. There are No dues. If there are any, then SBI should legally go to court & file a case instead of sending persons to our flat & illegally threatening us with dire consequences. Ramesh said he will go to office where father works & create ruckus & embarass him there also. Please use your good offices & request SBI to do things legally by going to court instead o[censored]sing threats by sending goons. An esteemed public sector bank like SBI is no expected to stoop down to such levels.

Oct 18, 2022

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2022

State Bank of India [SBI] Customer Care's response Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number <988027>.

Sep 13, 2022

Updated by Baalya SBI has to take action on the person (whose name & mobile is given already) & his group which operate for recovery in the area mentioned in our complaint. Just a small regret for inconvenience by SBI wont do. It is a question of Great Tension, Abuse, Intimidation & Threat to our Lives. SBI has to take it seriously & send the details to the concerned subsidiary, recovery Group, persons, nodal Officer incharge. The SBi Customer Care response is very casual. Please request SBI to take up the matter & ensure that such criminal acts by their personnel or associates personnel are stopped immediately. On Saturday 10th September, CNN-India, on national television, telecast at 8.15 am onwards a news item Threating, Abusing, Blackmailing, by Loan Recovery Persons & Agents. many such incidents of attrocities, threats go unreported which encourages such persons to go further into blackmailing, rape & physical abuse which again go unreported. SBI must take a lead & ensure that such BANKING TERRORISM must stop immediately. We are living in a civilised society.

Verified Support

Sep 15, 2022

State Bank of India [SBI] Customer Care's response Dear customer, we regret to hear about your experience. Please share with us the details of your concern and registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/

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Dear sir/ma'am

A refund of 805.34 rupees was successfully processed on 31 August, 2022 at 3:23:32 PM IST to my account by amazon.in. This amount should have been credited to my sbi account by now, BUT I HAVE NOT RECEIVED THE REFUND TILL NOW.

I have called the State Bank of India customer service but not get any help.

I have confirmed with amazon and they have successfully processed the refund and the RRN (Refund Reference Number) is[protected]

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

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Address: Bikaner

I have paid completely my Car Loan No.[protected] as on 28th January, 2022 and after repetetive request and mail my NOC and Form 35 is still pending.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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This is my third time applying for education loan but this time after month when I suppose apply for my visa bank racpc telling me we cant provide you loan since you have home loan on same property with SBI this I already clarified with previous before applying for loan and now SBI RACPC Gurgaon Badshapur make me running post to pillar.

My entire life, money and carrier is on stake as I already paid 30000 as admission fees.

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Address: Model Town Subhash Nagar Rohtak SBI Branch

My Internet Banking Username got Deactivated automatically on 7th Sept 2022. I am getting a message displayed while logging to my net banking account that Username has been deactivated, contact branch for the same. I am living in a different State and couldn't visit branch on regular basis. And problem is not getting resolved as no one is answering to calls in the branch at
SBI Subhash Nagar -Model Town Rohtak Branch Haryana 124001br...

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Address: Diwanpara, Wankaner, Morbi

I was gone to SBI branch in wankaner, Morbi. There are 4 counters in branch. and finds One very long queue at one counter and other three counters seat free without any work. And rest of one was for withdrawal and deposit the money both..!!! There was a very long queue at that one counter & others were free. I need cash so i was in queue by cheque, for 1.5 hr and no one was there to help him (other counter mans just see shamelessly a queue).

I want to ask a question that as per RBI guideline, both withdrawal & deposit counters are merged?

And second question is when I was tried to withdraw my money of 1.5 lakhs from my home branch account, they told to do it by cheque only, no withdrawal slip is allowed? What is the fact behind that...?

Pl answer.

State Bank of India [SBI] customer support has been notified about the posted complaint.

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Dinank 6 August 2022 ko mere Khata se uprokt reference number se 4799.00 Rs. Nikal Gaya Hai Iski awaaz mein Mujhe Koi Saman nahin mila hai na hi katne se sambandhit Koi message prapt Hua Hai kisliye Kata hai is chij Ki Bhi Mujhe Jankari Nahin Hai Kya chij ke liye Kata Hai vistrit Jankari pradan Karen

State Bank of India [SBI] customer support has been notified about the posted complaint.

Sep 06, 2022

Updated by 9893780099 Dinank 6 August 2022 ko mere Khata se uprokt reference number se 4799.00 Rs. Nikal Gaya Hai Iski awaaz mein Mujhe Koi Saman nahin mila hai na hi katne se sambandhit Koi message prapt Hua Hai kisliye Kata hai is chij Ki Bhi Mujhe Jankari Nahin Hai Kya chij ke liye Kata Hai vistrit Jankari pradan Karen

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Address: A 135, Kapil Colony, Balial Road, Bhawanigarh, Sangrur

Website: www.onlinesbi.com

Myself Bharat Bhushan (uid[protected] & Rashmi (uid[protected] are working as Punjab govt employees in education department. We both have a net salary above Rs 50000 per month. We both have SGSP Diamond account with sbi with account numbers Bharat Bhushan ([protected]) & Rashmi ([protected]) in sbi branch Bhawanigarh, district Sangrur, Punjab, branch ifsc code sbin0016489 but we are not able to get Diamond/Gold debit cards as promised by the bank for state govt salary package (sgsp) accounts. Please help us.
Rashmi w/o Bharat Bhushan
A 135
Kapil Colony, Balial Road
Bhawanigarh, district Sangrur, Punjab
Pincode 148026.
Mobile no [protected]
Email id [protected]@gmail.com

State Bank of India [SBI] customer support has been notified about the posted complaint.

Sep 06, 2022

Updated by [email protected] Please resolve immediately

Sep 06, 2022

Updated by [email protected] Please help

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Address: Sadashiv peth pune

Hello dear sir / mam
I am Krishna Dindayal Jethliya and i am writing this form due to amount of RS 966 is not credited in my account ...I bought a product from amazon which amounts 966 RS . later i returned that product and asked for the amount RS 966 of returned product to credit it in my SBI ACCount No .
The refund is initiated by amazon on 12 aug 2022 and it must be reflect in my acc on max 5th business day which is 24 aug 2022 but it still not deposited in my account...Amazon had given me reference id about the transaction which is[protected].. I req you to process my refund...i also filed a complaint online and in the home branch also which is in majalgaon beed district ., i already spent 800 rs in travelling and so much time to file complaint please help

Mob no : [protected]
Product id :[protected]
Ref id / transaction id:[protected]
TOTAL amount RS 966

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Sep 06, 2022

Updated by Krishnajethliya Hello dear sir / mam
I am Krishna Dindayal Jethliya and i am writing this form due to amount of RS 966 is not credited in my account ...I bought a product from amazon which amounts 966 RS . later i returned that product and asked for the amount RS 966 of returned product to credit it in my SBI ACCount No .
The refund is initiated by amazon on 12 aug 2022 and it must be reflect in my acc on max 5th business day which is 24 aug 2022 but it still not deposited in my account...Amazon had given me reference id about the transaction which is[protected].. I req you to process my refund...i also filed a complaint online and in the home branch also which is in majalgaon beed district pin 431131., i already spent 800 rs in travelling and so much time to file complaint please help

Mob no : [protected]
Product id :[protected]
Ref id / transaction id:[protected]
TOTAL amount RS 966
SBI Manjalegaon pin 431131
ADDRESS near bus stop majalgaon beed 431131
IFSC SBIN0003798

Sep 06, 2022

Updated by Krishnajethliya Hello dear sir / mam
I am Krishna Dindayal Jethliya and i am writing this form due to amount of RS 966 is not credited in my account ...I bought a product from amazon which amounts 966 RS . later i returned that product and asked for the amount RS 966 of returned product to credit it in my SBI ACCount No .
The refund is initiated by amazon on 12 aug 2022 and it must be reflect in my acc on max 5th business day which is 24 aug 2022 but it still not deposited in my account...Amazon had given me reference id about the transaction which is[protected].. I req you to process my refund...i also filed a complaint online and in the home branch also which is in majalgaon beed district pin 431131., i already spent 800 rs in travelling and so much time to file complaint please help

Mob no : [protected]
Product id :[protected]
Ref id / transaction id:[protected]
TOTAL amount RS 966
SBI Manjalegaon pin 431131
ADDRESS near bus stop majalgaon beed 431131
IFSC SBIN0003798

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Unauthorized transactions done

Oct 19, 2022

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2022

State Bank of India [SBI] Customer Care's response Dear customer, we regret to hear about your experience. Please share with us the details of your concern and registered contact number on the following link: https://bit.ly/3P4BpHr Alternatively, you may also message us the details on our official Facebook page: https://www.facebook.com/sbicard/

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Address: Mandvi Teh Moonak Sangrur Punjab 148027

Hello Sir
My name is Malkeet Singh I am Form Punajb India
My Village Name Mandvi Teh Moonak And Distt Sangrur
This Is Also Same Adress Of my Home Branch It is a SBI Bank Branch and the Branch Code is SBIN0050482
My Comptaint Is The Brach Staff open a loan account on my name And open a 8000 Amount Loan without my permision
without my go to bank without my Sign and without any loan aplication that i give to bank for open a loan
this loan open 2 year ago without my knowlgde this account is distroy my CBIL Score
And present time i need Some Loan For my work and when the other bank check my CBIl Score it is Low And my Work Stop
So help me To solve this isshu and take a strick action against These bank employs that thay do with me
i am stuck in Big problem Because of them
So please solve my Problem As Soon As Possible

Oct 18, 2022

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

State Bank of India [SBI] Customer Care's response Dear Customer, we manage queries related to the SBI Credit Card. Please connect with @TheOfficialSBI or visit https://bank.sbi for queries or concerns related to your SBI Debit/ATM Card or bank account. Thank you!

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To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund not processed"

Dear sir/ma'am

A refund of 805.34 rupees was successfully processed on 31 August, 2022 at 3:23:32 PM IST to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the State Bank of India customer service but not get any help.

I have confirmed with amazon and they have successfully processed the refund and the RRN (Refund Reference Number) is[protected]

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

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Address: Queen's Plaza, Unit Nos. 3C, 3D & 3E 3rd, 1-8-382, Sardar Patel Rd, Secunderabad, Telangana 500003

Hi team my name is Bhaskar my registered number is [protected] and I have outstanding of 1.73 lakhs and I'm in total financial loss having in crisis not able to pay the amount and asked SBI bank to provide the settlement but they are denying to provide it and they are not allowing to it, I understand it will impact my cibil score please help me in getting the settlement for rupees 70k and in future I will clear all the dues if my life going smooth further

Regards,
Bhaskar

Oct 19, 2022

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2022

State Bank of India [SBI] Customer Care's response Dear customer, thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your contact details, for security reasons.

Verified Support

Sep 08, 2022

State Bank of India [SBI] Customer Care's response Dear customer, we were unable to connect with you on call, despite multiple attempts. Please call our SBI Card helpline on <local std code>39020202, or visit http://www.sbicard.com/email for assistance.

Verified Support

Sep 16, 2022

State Bank of India [SBI] Customer Care's response Thanks for your time on call. As discussed, we have shared the necessary information with you. Please let us know if you require any other assistance.

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I am pensioner.My TDS from the monthly pension is deducted more proportionally.I have under section 80c 80D and 80ccd Rs 265000/-.please deduct TDS @15000/- per month in coming months of this year 2022.
PPO number [protected]
Bank Account number [protected]

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Address: A4/101 PEARLPARADSIE DEHRADUN

Dear sir
I am Gurpreet singh Mobile [protected]
My credit card last digit 1082.
There r late fee and penalty charges on my credit card 1082.
My credit card and internet banking was blocked due to that i cant make payment on time. so i request you to pls reverse the late fee charges on my credit card.

regards
gurpreet singh

Sep 26, 2022

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2022

State Bank of India [SBI] Customer Care's response Dear customer, thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your contact and card details, for security reasons.

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Sep 8, 2022

Verified Support

Dear customer, we were unable to connect with you on call, despite multiple attempts. Please call our SBI Card helpline on 39020202, or visit http://www.sbicard.com/email for assistance.

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I have paid the Post Life Insurance premium through SBI Net Banking. Payment got deducted from Account(Transaction successful) but Not credited on portal and It still is showing Pending Status for Premium on PLI portal .

Kindly resolve the issue
Policy Number :[protected]
payment Transaction reference number : OR[protected]IGAOFPJSZ9

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