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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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C
Chetan Battase
from Pune, Maharashtra
Nov 16, 2018
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Mere father ne sbi card liya tha 500/year annual fees ke hisab se but ghar aaya 3000/year fees wala.. So papa ne activate kiya hi nahi nahi aur complaint bhi kara di.. Fir bhi call pe call aate hai.. Aur charges bhi badha rahe hai.. Credit card walo ko coustomors se kuch lena dena hai nahi.. Unko bass paisa chahiye.. Bahot harrasment hoti hai.. Please help up
Dec 25, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Nov 16, 2018
Updated by Chetan Battase
I register complaint please help up..
Verified Support
Nov 17, 2018
State Bank of India [SBI] Customer Care's response
Dear Chetan Battase, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 91611 in your mail to enable us to address your concern on priority.
Oct 11, 2020
Updated by Chetan Battase
Mujhe HDFC bank ke employee ka 28th September ko call aaya ki Aapke Credit card ke liye ek plan hai Jiska payment HDFC bank karne wali hai, aapko nahi karna hai aur aapko bass call pe batana hai ki plan activate karne ke liye mai ready hu..
Call aaya aur mene Yes bola

Lekin uska payment deduction toh mere acount se hua hai 1899/- One Time Assist
Yeh kesa scam hai hdfc ka
Employee bhi koi fake nahi tha
Proper HDFC ka tha jisse baat hui thi
Usko mere acount ki puri details tak pata thi. So please yahi request ki
Agar yeh payment bank karti hai toh mujhe mera 1899/- ka deduction return kare ya fir wo 1899/- One Assist ka bill mai pay nahi kar sakta so please cancel it and credit me 1899/-

[protected]
Chetan Battase
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    ANIRUDH ASHOK
    from Ernakulam, Kerala
    Nov 16, 2018
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    Address: Palakkad, Kerala, 678014

    Went to sbi shekaripuram branch palakkad yesterday i was about to deposit cash on my mother in law 's account but the person sitting in the counter is telling the deposit slip should sign by the account holder and they have put notice board also for that. If case of some emergency we required to deposit cash the account holder will not be their. It is not the right way to service a customer. If some illiterate people who does not know to operate a cash deposit machine how he will deposit cash to his family members or relatives account who is in urgent need to money.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      sures81
      from Delhi, Delhi
      Nov 16, 2018
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      Address: New Delhi, Delhi, 110001
      Website: [email protected]

      I need the provisional certificate urgently for interest paid during the financial year 01-apr-2018 to 31-mar-2019 in respect of my sbi education loan account no.[protected].

      I have taken education loan from sbi, east patel nagar branch for my daughter mridula sharama. I request to send me through email at the earliest.

      Please give your response to [protected]@yahoo.com
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        tejas_bangalore
        from Bengaluru, Karnataka
        Nov 16, 2018
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        Address: 560020
        Website: cms.onlinesbi.com/CMS/?complaint_type=unauthorised_complaint

        I have been reporting continuously approaching the bank and have meet the manager and showed him the entire proof of interest rate being reduced in the system against what is mentioned in the fd receipt issued to me. Further they have manipulated the maturity period and charged me the penalty on interest. This was not just first instance and they are not ready to correct the mistake in spite of i escalating the matter and have logged many complaint tickets on the website. Without even responding to my email they are just closing the ticket. No proper response it given. Not sure why are auditors not catching this things and reporting to the public. Today, i see manager was laughing when i expressed my concern and told i will not be doing anything about it. How can the fd be issued and changed in back end without intimating to account holder. No instructions for the changes are given by the customer.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Dec 01, 2018
        Updated by tejas_bangalore
        Branch is still working on this one. Still not yet resolved
        Dec 06, 2018
        Updated by tejas_bangalore
        This is still not resolved, please change the status. I had asked the bank to give the calculation of the interest made from there end still they have to provide it. I have been following up on the same.
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          RENJITh K V
          from Kasaragod, Kerala
          Nov 17, 2018
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          Address: 689588

          My card transfer is not occuring it is showing please correct this card info or try a different card i have tried several times using my card number and cvv but the transaction is not happening please solve this issue as soon as possible i have tried a lot iam afraid with this my account number is[protected] i think u will solve this issue soon thank u
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            dinesh6092
            from Kollam, Kerala
            Nov 15, 2018
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            Address: Madurai, Tamil Nadu, 625003

            My Name is Pradeep Kumar.

            I had a credit card and the card max limit reached. The total pending amount was around 1, 20, 000. So approached for settlement. After getting to know the process and discussing with friends in this field i decided against going for settlement. We never went through the process, never submitted cheques nor signed anything or confirmed by sending an email or anything.
            Even though i have been paying regularly now and now the pending amount is only 52, 000. The card is not activated yet and i get calls regularly telling that the card is under settlement and i get harassed alot.
            Executives are threatening and talking rudely though the payment so far has been done regularly.

            Request SBI CARD to reactivate my card and stop this non-sense by executives
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              aki13
              from Kolkata, West Bengal
              Nov 15, 2018
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              Address: 495006

              Dear Sir,

              I am Akshay Kapaley, SBI customer, i am having account in SBI SECL branch bilaspur chhattisgarh. My account number is [protected], i have faced a fraud transaction of INR 4000 on 8th November 2018.

              Sir i would like to draw your attention in this matter and want yo to take immediate action. In the message which i received against this transaction stated that the transaction is performed on behalf of a firm named as INVESTMENT INTERMEDI but it is reflecting as Banayan tree in the account statement, also when i googled about INVESTMENT INTERMEDI i found that it is a total fraud company and it targets only SBI Customers.

              In Account statement it is appearing as below:-

              08-Nov[protected]Nov-2018) TO TRANSFER
              P[protected]Banayan Tree SerTr For DDR INSTALMENT 4, 000.00

              I want to tell you again that this transaction is not authorized by me and i want my money back in my account.

              Looking forward a favorable response from your end
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              This transection is not authorized by me kindly help some Banyan tree sr tr looted me

              fraud transaction of inr 4000 - Comment #3434109 - Image #0
              Me too I am facing the same problem
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                thomas kannumkulampil
                from Savantvadi, Maharashtra
                Nov 15, 2018
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                Address: Nagpur, Maharashtra, 441404

                For NITIE Mumbai on line admission I paid Rs 1000 through my SBI debit card on 13/11/2018 and Rs1000 debited from my account but it is not credited to NITIE and not able to submit the form.Details are as follows
                ATRN No:[protected]
                Merchant No:N11877217
                It seems that money debited is gone to some other place. SBI need to rectify it give the amount to NITIE mumbai or return to me immediately.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Nov 15, 2018
                Updated by thomas kannumkulampil
                I called the customer care centre they also not solved the problem. Please do the needful
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                  M
                  Marut Nandan
                  from Jaswantnagar, Uttar Pradesh
                  Nov 15, 2018
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                  I had raise a complaint regarding upi transaction through anywhere app on 25th of October. actually amount has been debited from my account but amount not credited in beneficiary account. Resolution date and time was 01 Nov 07:56:44 pm. But complaint still open and i am not getting any upadate from bank.
                  This issue has already been so many times with me..please follow the attachment for more details.
                  Ticket number-403560
                  Customer ref NO[protected]
                  +1 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Sreedevi Sivakumar
                    from Chennai, Tamil Nadu
                    Nov 15, 2018
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                    Address: 600041

                    My salary was credited to my SBI Bank account on 12th. Within 5 minutes 10000 RS. Showed as lien amount. I am unable to get help from my branch manager also Four days gone. I am without cash.i have launched complaint in SBI t.nagar branch. But of no use. They don't know why my cash is held up. I am waiting for that amount for my basic needs. Please help me retrieve that 10000rs. So that I can use it
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Nov 15, 2018
                    Updated by Sreedevi Sivakumar
                    My complaint is not resolved
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                      Dharmesh Goti
                      from Surat, Gujarat
                      Nov 15, 2018
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                      Address: Surat, Gujarat

                      On 3rd nov, i made 999rs transaction on favor of flip kart through phonepe app using my debit card, and unfortunately i cancel my order, then flipkart give me refund on 4th nov, but still it is not reflect in my account, i also talk with phonepe
                      customer care executive and he tell me refund is given by our side and his give me ARN NUMBER WHICH IS 74056638309830814852912 AND I ALSO FIND TXN ID FROM PHONEPE WHICH IS P1811040005491580202826, PLZ GIVE ME A SOLUTION AS SOON AS POSSIBLE REGARDING THIS TXN.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        rajeev d gupta
                        from Mumbai, Maharashtra
                        Nov 15, 2018
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                        Address: Thane, Maharashtra, 401202

                        I have a sbi credit card which is is 12 year old in year 2007 was outstanding rs 10000 plus during the period 2007 to 2017 no one call regarding the payment this year 2018 from bkc office a call received from sbi card office that your outstanding dues rs 57000
                        so you pay than i told that i am not in condition to pay this high amount and refuse to pay than a madam and other staff make call to my daughter and his boss anf also factory land line number after that a loan clouser letter recd by making payment 9011 in four installment. I have paid 2 installment than i am not in condition this time to pay next two installment i talked to madam
                        but madam tell that kahin se bhi bharo lekin bharo nahin to bahut bura hoga
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          pradhumansevak
                          from Jaipur, Rajasthan
                          Nov 15, 2018
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                          Address: Dungarpur, Rajasthan, 314022

                          Had complained some time ago that by recharging my account with Mobikvic's application, 447.50 ₹ accounts were discontinued but the recharge was not done which was refunded for 21 days, which is not part of the agreement.

                          The ARN number given to which application was asked to be given in the bank was given 4-5 times in the bank, but there is no solution yet.

                          ARN number : 30001281808180112061920
                          date 29/06/2018
                          [protected]@gmail com
                          wallat no... [protected]
                          transaction details
                          transaction amount 447.50
                          transaction date 29/06/2018
                          transaction mediam card payment
                          wallet numbar [protected]
                          payment woth sbi debit card
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Vani2
                            from Lucknow, Uttar Pradesh
                            Nov 15, 2018
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                            Address: Jaunpur, Uttar Pradesh, 223101

                            I have visited Shahganj(UP) branch on 15/11/2018. I wanted to open FD account and a bank official directed me to bank manager saying he doesn't know about it.
                            I asked the manager regarding information on FD account but he started shouting unnecessarily and refused to answer.
                            After asking again, he told me that it is written everywhere read it and that the account can't be opened since he lacks manpower. He was rude, disrespectful towards me and lacks communication skill and manners.
                            When I asked him to be respectful and talk politely as I was polite. He refused to listen or answer anything.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              raju karampuri
                              from Thiruvananthapuram, Kerala
                              Nov 15, 2018
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                              Address: 505301

                              Dear team,

                              Kindly help me to recover my money back from investment intermedi, because many times rs.295/-, and 200/-has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                              Thanks regards.
                              Raju karampuri.
                              [protected]
                              Cyrus. Raju. [protected]@gmail.com
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              நான் 4700 ரூபாய் ATM ல் செலுத்தினேன் ஆனால் 1000 ரூபாய் வங்கி கணக்கில் வரவில்லை

                              investment intermedi loss my money - Comment #3272384 - Image #0
                              I paid an online payment of Rs. 2500 on 01/11/2018 for kalyan jewellers. After enter the bank OTP the payment was failed and the cash was debited in my SBI debit card. please refund my cash
                              Account number [protected]
                              Branch Pallippuram
                              Transaction amount 2500
                              Date 01/11/2018
                              Phone no: [protected]
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                                Jaydip Sagathiya
                                from Veraval, Gujarat
                                Nov 15, 2018
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                                Address: Amreli, Gujarat, 365440

                                I don't know about investment intermedi. And i'm not interested this time to invesment, so plz give back my money. And don't debit my money without my permission otherwise i'm not used this account. And plz give me a full details of investment intermedi, this was a fraud. Without permission to withdraw our money not a one time but many times it's a second time my money was debited for investment intermedi.
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Amount is dedicated but not received by sbi atm on[protected], 20:26:15 at CHANGSARI BR CD, NORTH GUWAHAT ATM ID-NFUC0000.
                                I have withdrawn amount from SBI ATM of chandwaji, Jaipur, Rajasthan ATM branch and while proceeding it showed "Session time out". I again tried for the transaction and this time it successfully done. But from my account amount deducted for two times.
                                Kindly provide me an appropriate solution ASAP
                                For discussion my Mobile no. Is [protected]
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                                  Nagpuresm
                                  from Mumbai, Maharashtra
                                  Nov 15, 2018
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                                  Hi,
                                  I tried to withdraw rs. 20000 (Twenty thousand) from sbi atm, wadala (W) branch on 1st november, 2018. However, i got "time out" message and cash did not dispense. But, the amount has been deducted from my account on the same day. I called multiple times to customer care numbers but they denied to log complaint due to technical issue. I tried to log complaint online but never got a complaint number. I have done a rigorous follow up on the same. Visited sbi branch multiple times, have given a complaint in written format, contacted my home branch and have sent them a mail, and after such aggressive follow up, i finally got the complaint number for my raised concern on 9th november, 2018. It, s been 15 days since this has happened and i still haven't got my money back. And top of that the complaint has been closed without resolving my problem. The customer care support is useless and they are not even bothered of client's issue. They only keep asking to call back in 2-4 hours because there's a technical problem. My money is stuck since past 15 days.
                                  The complaint id is atm_[protected]. Please look into this asap.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Nov 15, 2018
                                  Updated by Nagpuresm
                                  The executive who logged our complaint on 9th was very irresponsible. The complaint id he provided is ATM_[protected]. This complaint is not regarding the concern I have, he provided 2 transaction id which also is not possible as per the other executive I recently have a talk with. The database of SBI in not updated for my transaction which has happened on 1st November, 2018, where I can see the details in my profile. I also have got a hard copy of my statements from SBI branch and the transaction of 1st November is mentioned on that. It's been 15 days now, and still cannot log a complaint because database is not updated of the transaction for which I want to log a complaint. Please help.
                                  My Credit card was misused by someone to dispense the cash of Rs.11000/- from ATM, though my card was with me all the time .I have lodged a police complaint. I have CCTV footage also of that fraudster, still bank refused to reimburse my hard earned money.They are not helping me in this regard. Kindly advice to recover my money. Please help.

                                  regarding atm transaction no. atm wdl cash 599 wadala kidwai road at mumbai on dated 01.01.2018 - Comment #3272177 - Image #0
                                  regarding atm transaction no. atm wdl cash 599 wadala kidwai road at mumbai on dated 01.01.2018 - Comment #3272177 - Image #1
                                  regarding atm transaction no. atm wdl cash 599 wadala kidwai road at mumbai on dated 01.01.2018 - Comment #3272177 - Image #2
                                  regarding atm transaction no. atm wdl cash 599 wadala kidwai road at mumbai on dated 01.01.2018 - Comment #3272177 - Image #3
                                  regarding atm transaction no. atm wdl cash 599 wadala kidwai road at mumbai on dated 01.01.2018 - Comment #3272177 - Image #4
                                  The same 295 got debbited in the name of investment intermedi... WTF... I don't have a transaction with anybody in this name... Give my money back before I take some action... This is utter fraudulent...
                                  My speed post tracking no EB[protected]IN
                                  My ac no [protected] .rong post office in bank detail .my correct post office -KHARKA, dist -basti (u p) pin 272177 my mobile no [protected] please REESEND my atm card.
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                                    Poonam Mundu
                                    from Kolkata, West Bengal
                                    Nov 15, 2018
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                                    Dear sir/ madam,

                                    I am a savings account holder in your bank's khunti branch, bearing account no-[protected] on 5-11-18 at 11:42:03, i was trying to withdraw money of rs 10000 from idbi bank khunti near harimandir. No cash came out after going through all necessary options.

                                    However, immediately received a sms regarding the debit/deduction of amount from my account. I waited for some time if the amount got reversed back to my account, but no sms was received. I even took out a mini statement, wherein i again checked about the transaction. Clearly, the debit of amount was reflecting but there was no reversal.

                                    Therefore, i kindly request u to took into my matter and credit back the amount of rs. 10, 000 to my account at the earliest.

                                    Kindly do the needful and oblige.

                                    Thanking you in expectation for your kind cooperation!

                                    Yours faithfully,
                                    Jolsen mundu
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Vinisha Kanwar
                                      from Mandawar, Rajasthan
                                      Nov 15, 2018
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                                      Visited jhotwara branch near kalwar road for opening an account, there what happening was totally shocking as i asked about the account opening procedure and i was really shocked that nobody was there to help me out.. I asked one lady she was the employee of that branch, she pointed another window as she was busy in her phone continuously... With customer she was so rude n on the phone she was smiling n chatting. On pointed window (Which that lady guided) there was a man whom i asked the same that i want to open an account, instead of listening he was like forms are over.. Come after few days... We went to another branch at kalwar road.. There i was really pissed off as the branch manager he himself was telling that he has no staff n will do it after one month. Really shocked to see this.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      I had made a purchase of 724 rupees for pubg uc today. Due to some problem the payment page got stuck and i had to close that. When i reopened the app, i didn't got my order and my money was deducted from my account. Kindly look into this and refund the amount again to my bank account. Transaction number : IGAETLRCN3.

                                      no services at all - Comment #3272365 - Image #0
                                      Hi
                                      I have sent 4000 ₹ from my SBI account to my ICICI account yesterday using YONO SBI. My money is debited from sbi account but didn’t credited in ICICI account till next day. Transaction charges also get applied.

                                      How can I get my money back.
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                                        D
                                        Douglas Fernandez
                                        from Mumbai, Maharashtra
                                        Nov 15, 2018
                                        Resolved
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                                        Resolved

                                        Address: Thane, Maharashtra, 401107

                                        Dear sir,

                                        I am sbi credit card holder (Mr. Douglas m fernandes)

                                        I had lost my card long back also raised the complaint and block my credit card, however, i was not using your card. Now when i check my email i got the statement payment due of rs. 5, 515 is pending which include the annual card charges and late fees when i had not used your card and it was blocked and not got any update from sbi for a new card now adding all the changes gst and late fees charges of each and every month on your annual card changes this is how sbi bank trying to fool the people when card is blocked from long back. I am ready to pay your annual fees, not the late fees which are added on monthly bases on your annual fees amount. Kindly have a look on this matter and please resolve it positively i don’t have sbi credit card number as i mentioned i lost sbi credit card long back.

                                        Kindly reverse all the unnecessary fees and hence making trouble to credit card holders.

                                        Kindly do the needful, i shall be thankful to you for this.

                                        Regards,
                                        Douglas m fernandes
                                        Contact:- [protected]/ [protected]
                                        +1 photos
                                        Dec 20, 2018
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 15, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Douglas Fernandez, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 90782 in your mail to enable us to address your concern on priority.
                                        Nov 15, 2018
                                        Updated by Douglas Fernandez
                                        Dear Sir,

                                        I had email you the detail. Please let me know if anything more required from my end.
                                        waiting for your positive response.

                                        Regards,
                                        Douglas
                                        Nov 16, 2018
                                        Updated by Douglas Fernandez
                                        Hi,

                                        Please resolve my issue don't try to fraud with the people.this is wrong and the worst thing I had ever seen for the money you can even do anything instead to try to understand my problem and try to help me out for the same

                                        Regards,
                                        Douglas
                                        Nov 29, 2018
                                        Updated by Douglas Fernandez
                                        Hi,

                                        I am coordinating with the MR Vaibhav for the SBI credit card issue but he is not responding to my email and also not bother to resolve my query. hope they work in such a way were customer get frustrated. now further I will not contact them and will not be entertained anymore.

                                        Regards,
                                        Douglas
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