State Bank of India [SBI] Complaints & Reviews

At least two years back i have done my full and final payment of my sbi credit card the executive called me please makeup full and final payment after that i mail you the full and final settlement letter but after my payment that executive not picking my phone totally discontinue and second month i received the bill from sbi credit card it's almost 500 or 600 rupees so when i have done my full and final payment and my card is blocked my account is cancelled so why sbi send me the bill and in last 2 years sbi sending me a bill regularly every month and without my any expenses the bill amount increases almost 5000 rupees lots of time i called sbi credit card call centre and executive told me this is your balance please pay full and final amount and close your card when my card is already closed how do i close again so please suggest me what can i do

Dear sir The branch manager of
SBI ALMATTI branch Bijapur district Karnataka has refused to open a SB account aince 2 months and every time I request she tells me to come after 15 days. When I asked her the reason for not opening an account she tells shortage of staff. Moreover the ATM at the branch is always shows no cash tag and if cash is there then ATM will be closed at 4.30pm.
Yoganand H C
ALMATTI
586201

I have made a transaction of Rs.20000/- on 6th of Nov from my account throught ATM machine. Amount was debited but the cash was not withdrawn.when i raised a complaint to SBI, their executive escalated and refunded partial amount of Rs.10000 and close the ticket.I called them today and asked why, they replied that they have mistaken as 10k and refund and to credit the rest of the amount, i need to create a phone banking Id.When you are able to refund 10k, why complicating for another 10k. Do you have any intension to provide or not. i need a call right away.ticket ID : [protected](which you closed after refunding partial amount 10000)
ticket id :[protected](which you raised and assured within 7days rest of the amount will be credited)

I ordered an item from Amazon on 09.10.18, Rs. 3221.10 were deducted from my debit card [protected] and refund was soon initiated, I have the bank reference number but the branch office of SBI at sirsi road kanakpura, Jaipur is not helping me at all with the issue and they say they can't do anything about this.
I have been contacting them since one week, initially they said they can do it once the manager comes back, I went again the manager wasn't there and the staff also denied any help regarding subject matter

My account is deducted with 45000 from. trnasaction was done as transfer to unknown person account. account is diducted with trnasfer of money one by one transaction of 10000, 2000 and 1000 like that. please help me out from this situation. i contact to my branch they responding late. money is trnasferd to unknown account from thane. please kondly solve my query.

Sir/madam
I thangjam suresh singh tried to withdraw rs 2000 from sbi atm which is located at chingmeirong. Imphal. Manipur due to server problem the machin show that transaction time out and the money didn't came out but it has been deducted from my account here is my transaction detail (Rs 2000 w/d at sbi atm dfnk[protected] chingmeirong, imphal fm a/cx6984on21/11/18. Txn#2226)

Reference no. Igaetwmjn0. I conducted a transaction on 16-11-18 using sbi netbanking to purchase coins from dreame site. Money was deducted but transaction could not be completed due to net signal going weak. How can i complete it now. And get the gpa order and receipt. Sending u screenshot of bank sms deduction. I tried to contact dreame site but they responded that they need gpa order to proceed further. Kindly guide me how to complete the transaction. Money has already been deducted. Times of money getaway was used to pay the money. From reference no and sms from bank everything is clear

I have receive the bill of amount 499+tax from sbi then i complained 05 jul 2018 that i am not using sbi credi card then why the sent to me then they reply that this is renual fee then i asked have you discuss with me before renual or have you sent me any intimation before it then they did not reply my query instead they they are giving me excuse and asking me to pay the amount and sending me bill of the same.

Deatil attach here of mail.
Dear team

Below issue is still not resolve so pl resolve the issue otherwise i will go to consumer forum to raise issue.
You have not shared any document of my permission for rennual or any intimation befor renual again i am asking you if you have any proof of acceptance for renual fee or any intimation you have sent me.

Indra kumar

On thu, 05 jul 2018 22:27:17 +0530 wrote
5/7/2018



Dear mr. Indra sharma,



Thank you for writing to sbi card.



This is with reference to your communication dated 5/7/2018. We truly value you as our privileged customer and regret the inconvenience cause to you in the matter address to us. Please accept our sincere apologies for any inconvenience caused to you and for your displeasure whilst you felt our service levels did not meet your expectations. We solicit your continued patronage to our services. Card related: we regret to inform you that as on date we do not have any facility to share the documents pertaining to the application. Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!



If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.



Yours sincerely,

Bhati ashutosh

Customer service– sbi card



[thread id:1-g9cr5md]



— original message —

From: [protected]@rediffmail.com

Sent: 5/7/2018 10:06:15 am

To:

Cc:

Subject: re: sbi card related



Dear team pls share related document.







Indra kumar





From: [protected]@sbicard.com

Sent:mon, 02 jul 2018 14:32:30 +0530

To: [protected]@rediffmail.com

Subject: sbi card relateddear indra kumar sharma,



warm greetings for the day!







this is with reference to your email regarding sbi card. This is with reference to your complaint which was raised under reference number:[protected] regarding annual fee miscommunication. We would like to share that as per our investigation and application form signed by you, card is a chargeable card with annual fee of rs.499/- plus taxes. We wish to apprise you the annual fee billed to your card account is a basic product price which covers only a portion of the cost incurred by us in maintaining your card account. We do understand your concerns; we would like to express our inability to provide life time free facility and reversal of annual fee on your card account.in case of any further assistance, please feel free to contact us. Or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go! To facilitate faster resolution & better experience, we have come up with a facility to raise queries/complaints online at our website: www.sbicard.com/email.Yours sincerely,



umesh bhandari



from nodal desk– sbi card

Dear sir
I have recently completed e-kyc in state bank of India in Adhar web site showing city union bank Adhar inactive in June month I had closed account in city union bank but it shows wrong so please change my Adhar no link in state bank of india
My details
Sbi account no :- [protected]
Ifsc code :- SBIN0002809
NAME :- Sayyad Abubakar
Adhar no :[protected]

I have tried to withdraw rs. 2600 on 1st november from sbi atm at sarthi avenue, vadodara. At that time, i haven't received cash but that is debited from my account and also i haven't got any message, slip or email for that. After knowing that on 5th, i have complained for that through toll free help line. As of today 20th november, that request shows "under process" although bank tells that they resolve this type of complaint in 7 working days.

Please suggest what to do.

I had transferred Rs 15999 to the account no.[protected] of HITESHKUMAR ISHVARBHAI DAYANI AT DHANSURA BR towards stock market related services on 12.10.18. He seems to be a fraud who collects money from investors to provide stock market relates advisories through whatsup no [protected] and disappears once the money is transferred. As the account holders seems to be a fraud, kindly exercise caution and scrutinize his account carefully and report such transactions to appropriate authority to book him.

----- Forwarded message -----
From: Anant Choudhari
To: CHIEF MANAGER3 IT CMS
Sent: Sunday, 18 November, 2018, 2:34:50 PM IST
Subject: Fw: Amount returned back by Make My Trip to my account is still not received in my account.

----- Forwarded message -----
From: Anant Choudhari
To: CHAIRMAN SBI
Sent: Sunday, 18 November, 2018, 2:31:51 PM IST
Subject: Amount returned back by Make My Trip to my account is still not received in my account.

Dear sir,
I used SBI debit card to book Hotel through Make may trip.com the same was cancelled & Make my trip returned my money back to my account on 8 th Nov. 2018 but till date this money is not received in my account at SBI Jalgaon. But although money was deducted from my bank & after that MMT returned it back I could not get it till date in my account kindly do the needful at earliest. I attached all documents pl. see attached files.
My SBI account no. is [protected]
My mobile number is [protected]
My Email I.D. is [protected]@yahoo.com & [protected]@ymail.com.
Thanking you
with Regards,
Anant Choudhari
[protected]
[protected]@yahoo.com
[protected]@ymail.com

Dear sir,

On 7th of November 2018 i was about to purchase a scooty TVS jupiter standard. i wanted to book it on paytm because there was an offer going on in paytm that we will get the cashback of rs.1300 and 2 vouchers of rs.3000.
so i did the same i selected the showroom from where i wanted to book it which is S.K.Traders Address- 4A/13, Ground Floor, Najafgarh Rd, Tilak Nagar, New Delhi, Delhi 110018 and was booking the vehicle. total amount was rs. 52, 388 and i added my account in the paytm to make the payment. when i finally booked it the payment got failed from paytm and still 50, 000 rs got deducted from my account and i have all the proofs.
now i have talked to the paytm customer care but they denied that your amount will be refunded by the bank itself. but bank says it will take 45 days.
sir for a middle class gut it is too hard to earn 50, 000 rs amount so i highly request u to please make them to refund my money.

Yours sincerely
Name- Vivek maurya
Address- RZ- 50/1, T Block, west sagarpur, new delhi 110046
Contact no-[protected]
Paytm no from which i booked-[protected](my friend's contact no)

Account from which money got deducted- [protected]
branch- janak puri
State bank of india

Dear Sir/Madam,

Initially I got a call from Rajeshwari for updating my aadhar card
and her mobile number is [protected]. Then I told her that I have already
updated. But she said that send my documents for verification and she
provided her personal and branch mail id. Then I sent documents to her
provided mailds for updation and messaged her mobile that please do not process any credit card for me and she accepted and sent reply message for me.

I called yesterday (19/11/2018) regarding that I got a message with
application Id[protected]. She said that it will not be processed
without your confirmation and it might be old message. I have attached
the chat message and the voice call here what I spoke with her yesterday.

This all process happened without my knowledge and confirmation.
I hope you can understand my problem and you only can solve my issue.

Kindly request you and beg you, Please cancel this application and my
credit card process.

Thanks in advance.

Thanks & Regards,
Anandan R.

Sir/madam,
i am existing customer of SBI with account no [protected], branch -umrane(13720). i want e-statement but from 2 days bank customer says only about technical issue.Bank de-register my email id without my permission.its emergency for me.how can they do like this.i want my bank statement urgently but they cant send me on my email.they only give me a learn answer that there is technical issue with your account and bank also not taking my calls.
please help me.
thank you.

I have recharged rs.149/- through online for jio mobile and double amount has been deducted from my bank account. The transaction details of rs.149/0 are psb[protected]igaesqqth3 and psb[protected]igaesrltr8 respectively. Jio mobile number is [protected]. After deduction of double amount, one week elapsed but money not returned back. It is requested that rs.149/- may please be remitted in my account.

I jagdish singh, village payal pin code-141416 account no.[protected] at state bank of india dhamot branch code.50132
This is to inform you that i had taken a car loan fro sbi bank and had submitted the rc copy to the bank but due to some reasons the bank did not upload the copy which was not my fault and i had been fined for non submission of rc copy for ₹2950 on 5/11/18 its my humble request to cancel the fine as it is not my fault
Thanking you,
Jagdish singh
[protected]

Dear sir

A refund of 340 rupees was successfully processed on 08 november 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

For a pregnant lady (8+ month now), she is having sb account from last 5+ years at sbi /sbm vidyanagara branch, shimoga. Ifsc code: sbin0040876. Also balnce in that account is nearly 50 thousand or more+.
Now her atm card expired on last may (From now its been 7 moths), but till now bank not giving any new card or not giving cheque book or phone number linkage.
Even though lady married and staying at chennai, she came from there to here for more than 3 times for this alone purpose, even bank people specifically asked person has to come.
Now she is 8 month pregnant, again she went but still they asked her to wait for more than 3 hours standing in bank, afterwards also same response as we sent by post there may some issue in that or your address is wrong. That address is running from past 15 + years, even earlier bank sent passbook and all to same address. Now for asking more, they are telling here no bank manager so sorry. Even asking about december 1st for phone number linkage, for that also they are telling we don't know anything.
Totally stupid response and # behaviour by bank people.
Bank people giving reason as not having any bank branch manager and resources so this happening... If its the case why the hell bank forcing customer to maintain minimum balance and many more un-realistic rules...
And also why the hell these kind of branches are open and torturing indian citizens...

(Account no/name not mentioned due to security reason).

For any discussion directly call me on [protected] or mail at madhusudhan. [protected]@live.in.

For a pregnant lady, named namitha k, she is having sb account from last 5+ years at sbi /sbm vidyanagara branch, shimoga. Ifsc code: sbin0040876
Now her atm card expired on last may, but till now bank not giving any new card or not giving cheque book or phone number linkage. Even though lady married and staying at chennai, she came from there to here for more than 3 times for this alone purpose, even bank people specifically asked person has to come. Now she is 8 month pregnant, again she went but still they asked her to wait for more than 3 hours standing in bank, afterwards also same response as we sent by post there may some issue in that or your address is wrong. That address is running from past 15 + years, even earlier bank sent passbook and all to same address. Now for asking more, they are telling here no bank manager so sorry. Even asking about december 1st for phone number linkage, for that also they are telling we don't know anything.
Totally stupid response and # behaviour by bank people.
(Account no not mentioned due to security reason)