Claimed

State Bank of India [SBI] Complaints & Reviews

1.4
Updated: Jul 16, 2026
Complaints 27959
Resolved
7397
Unresolved
20562
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI] reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Devarakonda venkatesh
from Peddapalli, Andhra Pradesh
May 19, 2023
Report
Copy

Address: H.no.:1-2-227/1/E, pragathi agar, peddapalli, pincode:505172

Hello team,

I have purchased an order for a gas stove (Videm Gas Stove SS2 196 A Black) on amazon on 15th April, it was delivered on 20th April and as it was damaged, I have returned it back to amazon on 24th April.
While I have ordered it for cash on delivery, Amazon has processed my refund to my back account that I have added in my amazon application.

Amazon Customer service had informed that the refund was initiated on 24th April, however it was not credited yet. After multiple followups, one of the CSA have provided me a Refund Reference Number on 12th May and asked to contact bank if the refund is still not processed and asked to dispute the transaction.

Please find the Refund Reference Number :[protected]

When I have reached to the bank, the bank manager informed that there are no transaction details on the reference number provided. When I asked for charge dispute form, they said they dont have forms available and said couldnot download a simple charge dispute form as their servers are busy.

Such a shame on SBI to say server busy to download a form and deny to take a chargeback request.

Kindly check the details and credit my refund to my bank account.

Regards,
Devarakonda Venkatesh
State Bank of India [SBI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    cbulusu
    from Delhi, Delhi
    May 18, 2023
    Report
    Copy

    Address: plot No. 169-C, P&T colony,Bandlaguda Jagir, Hyderabad
    Website: SBI online Personal

    When i click on "All Deposit accounts " in SBI Home page. Earlier it used to show consolidated Grand Total figure of all FDs at the bottom. But now grand total is not shown, it is creating lot of discomfort to customers, its very nuisance to customer to take calculator and add all the FDs to know the grand total.
    Its against to the customers user friendly service.
    Also against to RBI rules towards customer satisfaction.
    Customers are not satisfied for hiding the Grand Total figure of all FDs.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vamsi pokala
      from Kakinada, Andhra Pradesh
      May 18, 2023
      Report
      Copy

      I lost my money from my account..
      It says TP ACH transaction but I didn't give any mandate to debit my money.. but from last 2 months my money is getting debited I lost 1140 ruppes
      First time on 14th April 2023 570 rupees
      Second time on 18th may 2023 570 rupees
      I asked bank but they are not responsible itseems..
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shwetank Shukla
        from Bengaluru, Karnataka
        May 18, 2023
        Report
        Copy

        SBI Cards Blocked my card since january and the card and my account is still blocked and its the month of may now.
        They are just taking my money and I am unable to use the card.
        Pathetic customer service.
        Have provided them all the details but no resolution till now.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Hi, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1197416.  
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sofi Sobhan
          May 17, 2023
          Report
          Copy

          I have a credit card with SBI. Last month i couldn't be able to pay the due. After 10 days, I am getting a lot of WhatsApp messages from unknown numbers about my due and their talks are getting worse day by day. It's a shame that SBI India's biggest bank employees bark like dogs and talk like perverts to a woman. I am ready to make the payment on this month's due date which is the 25th. But these people won't listen. I got messages from these numbers +91 [protected] and [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Parshuram2
            from Kalwakurthy, Andhra Pradesh
            May 17, 2023
            Report
            Copy

            Address: 3-222,Balram Nagar,near Masjid, Kalwakurth, Nagar kurnool,509324

            I have ordered a saree by Amazon at 11 April 2023 order number is[protected] but the product is delivered by Amazon is damaged so i have asked refund and Amazon is initiated refund at the date of April 18 but till today i didn't receive the money and i have raised a complaint to Amazon then they give me a reference number the reference number is D80793157 and also im providing ordered screenshot and reference screenshot please check and refund my money please
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vanita gahlot
              May 16, 2023
              Report
              Copy

              Address: JNV COLONY BIKANER RAJASTHAN 334001
              Website: State bank of india

              A refund of Rs 1584.52 issued from an e-commerce site on 4th april 2023 still not credited to my bank account its been 42 days. And i have been to bank multiple times and still not a clear response from bank ease help me.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ayush_@12
                May 16, 2023
                Report
                Copy

                I got a message showing that money was debited from my account but I didn't do any purchasing and checked I'd it's fake or real but they real debited it
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Surendra0705
                  from Behror, Rajasthan
                  May 15, 2023
                  Report
                  Copy

                  15/5/2023, 21:27
                  Avail Bal in A/c xxx955: Rs. 26.72 CR
                  15/05/2023: 1115.00 DR, FI Txn @ CSP outlet
                  14/05/2023: 220.00 DR, TO TRFR
                  05/05/2023: 4379.00 DR, WITHDRAWAL TRFR
                  04/05/2023: 550.00 DR, TO TRFR
                  03/05/2023: 399.00 DR, TO TRFR
                  -SBI
                  CSP outlet lika aa rha h
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vansh13189
                    May 15, 2023
                    Report
                    Copy

                    Website: www.onlinesbi.sbi/sbicollect/icollecthome.htm

                    Respect sir/mam,
                    I Savita tyagi did a payment of ₹90, 000 via SBI collect to Sainik School Ghorakhal, Uttarakhand (Refrence No. :- DUK9376910).
                    I did payment via UPI ([protected]@paytm)
                    UPI REF. NO. :[protected], money is deducted from my account but payment is not succeed. Please do the needful.
                    I will be thankful to you.

                    Refrence No. :- DUK9376910
                    UPI REF. NO. :[protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SATHYA C THOMAS
                      May 15, 2023
                      Report
                      Copy

                      From my SBI savings account, a amount of 1000 is debited as "by debit card-othpg*******mumbai"etc.This is not with my awareness.SBI should answer this
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Srishti Sonowal
                        May 14, 2023
                        Report
                        Copy

                        An amount of money has been deducted by debit card while I have not made any payments. OTHPG is in the transaction detail
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shakti Singh Rathoreq
                          from Chittorgarh, Rajasthan
                          May 13, 2023
                          Report
                          Copy

                          I have complained about Charge back dispute form but i didn't get any Resolution till now.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kumar Bunu
                            from Kendrapara, Odisha
                            May 10, 2023
                            Report
                            Copy

                            Address: Rajkanika, kendrapara, odisha

                            Dear customer, EMI due on 15022023 in A/c XXXXX119803. Please pay in time. Please ignore, if already paid.-SBI
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              MANIKUMAR PARUCHURI
                              May 10, 2023
                              Report
                              Copy

                              Address: dornala

                              I have cleared my credit card bill and raised closer request and i got a message as closed but they are again charging me minimum even after closing the card and i made a call to SBI customer care and they are literary speaking very rude and not at all caring about the customer issue and i have paid minimum balance even after closing my card and called customer care again and got confirmation overaly that my due is cleared and no need of NOC and no charges will be on my card. Next month again they have charged minimum balance.
                              the worst bank for credit cards, i suggest everyone not to take SBI credit card.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Hi, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1192122.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S.Madhusudhanan
                                from CHENNAI, Tamil Nadu
                                May 9, 2023
                                Report
                                Copy

                                Dear SBI
                                My card number is XXXXXXXXXXXX3220

                                Worst customer care.
                                This is a big trap.
                                I want to close the credit card account for personal reasons and requested the same. I keep on receiving calls from a different number from the SBi Card customer care center and forcing me not to close the credit card. Shameless customer care personnel here. It's very unfortunate to say this. I do have full recordings of the conversation in the call.
                                I need a proper resolution for thus
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Hi Manikumar, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1192122. 
                                Hi Madhusudhanan, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1192581. We request you to remove the comment containing your contact/card details, for security reasons.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sudhirs74
                                  May 8, 2023
                                  Report
                                  Copy

                                  One of the most third class banks in India! Even for foreclosure of loan one has to break their heads! It takes 30 secs in Cred to foreclose a loan and in this caveman bank of SBI it takes 3 days!!! Pathetic! Still not resolved! And their Customer care is always busy, more business than PMO!! I hate myself for getting this damned credit card!
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Dear Customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 1189849.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Muzammil Shamim
                                    from Allahabad, Uttar Pradesh
                                    May 7, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India
                                    Website: www.sbicard.com

                                    Dear Sir/Madam,

                                    I am writing this letter to express my frustration and disappointment regarding the continuous locking of my SBI credit card since 20th January 2023. Despite my repeated attempts to contact the customer care team and sending emails, my credit card has not been unlocked yet.

                                    I have complied with all the necessary formalities and provided all the required documents to your team as per your instructions. I have also paid all my outstanding dues and cleared all my bills on time. Despite that, my card remains locked, and I am unable to use it for any transactions.

                                    This has caused me great inconvenience and has impacted my financial transactions. I am disappointed with the poor customer service I have received from SBI, and I expect a prompt resolution to my problem.

                                    Please find my credit card details below for your reference:
                                    Credit Card Number: [[protected]]
                                    Date of Birth: [[protected]]
                                    Name: [MUZAMMIL SHAMIM]

                                    (SR Number:[protected] & Interaction Id[protected] We Send All Details & Document In Mail

                                    I request you to look into the matter urgently and unlock my credit card at the earliest. I would appreciate it if you could provide me with a solution to this issue soon.

                                    I look forward to your prompt action and a positive resolution to this problem.

                                    Thank you for your attention.

                                    Sincerely,
                                    Jun 18, 2023
                                    Complaint marked as Resolved 
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 08, 2023
                                    State Bank of India [SBI] Customer Care's response
                                    Dear Customer, thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your contact/card details, for security reasons.  
                                    Verified Support
                                    May 09, 2023
                                    State Bank of India [SBI] Customer Care's response
                                    Dear Customer, we tried contacting you from [protected] however we were unable to connect with you on call. Please call our SBI Card helpline on <local std code>39020202, or visit http://www.sbicard.com/email for assistance.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Radhesharma007
                                      May 6, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      SBI cards is just wow. They charged me 1028 rupees without my knowledge. When I tried to complaint about it they said "Your were given Reward points as well as cashback" . Than I asked where are my reward points in that case, Than they said your account didn't have reward points that why money have been deducted. I teied complaining on Nodal officers, Senior Nodal officer but all in vain. And yesterday their "Senior nodal officer" told me I am being charged for shopping done in Oct or Sept 2022. Like really? You are charging me now after 7 or 8 months? And if your system have gone bonkers or faulty is that my fault? Were you hibernating for 7 months?
                                      Really really pathetic experience. As I was searching on Internet about the same I came across 100s of post about the same issue. I dont know what kind of service they are providing. Complaint number for the same is[protected]
                                      Jun 14, 2023
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 08, 2023
                                      State Bank of India [SBI] Customer Care's response
                                      Dear Customer, We sincerely regret the inconvenience caused. Thank you for sharing your details. We will connect with you at the earliest. We request you to remove the comment containing your contact/card details, for security reasons.
                                      Verified Support
                                      May 10, 2023
                                      State Bank of India [SBI] Customer Care's response
                                      Dear Customer, we tried contacting you from [protected] however we were unable to connect with you on call. Please call our SBI Card helpline on <local std code>39020202, or visit http://www.sbicard.com/email for assistance.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        maria anthony
                                        from Hyderabad, Telangana
                                        May 5, 2023
                                        Report
                                        Copy

                                        Hello, in 2018 december, I see that there was a charge of Rs.2950 for not submitting the RC. I reached out to the branch to check for the same, and they've asked me to drop a letter to revert the charges and till today i do not see the charge getting reverted from my account. Next month would be my last EMI and they are asking me to pay the extra charges. Loan Account number - [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit