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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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D
Deenesh Soni
from Delhi, Delhi
Oct 23, 2018
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Address: Faridabad, Haryana, 121005
Website: rbi

Dear sir,
I am lagan kumar yadav i have a account in state bank of patiala and my account number is [protected] and illegal money has been deducted from my account 10800/- through #paytm and i have a statement also and i dint use any of the in paytm or wallet and hoe can be possible and i have given the written to the branch manager also and i have complaint to the rbi also and my compalin number is [protected]
+1 photos
State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 29, 2018
Updated by Deenesh Soni
plsez give me the resolution i already made a complain to customer support
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    Vishal Jadhav2099
    from Pune, Maharashtra
    Oct 23, 2018
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    Address: Pune, Maharashtra, 411038

    Thank you for using your SBI Debit Card 519XX3272 for a purchase worth Rs6000.0 on POS [protected] at GOOGLE *XXD txn# 453291.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

    I RECEIVED THIS ON 15 OCT AT 11.47 PM at night. i dont know why it happened since i did not purchased any service from GOOGLE. I need my refund on immediate basis
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      Mini Moosi
      from Delhi, Delhi
      Oct 23, 2018
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      Address: Varanasi, Uttar Pradesh, 221002

      My State bank of India account has been debited INR 295 multiple times for transferring the amount to "INVESTMENT INTERMEDI" about which I have no idea whatsoever and neither have I made any such investment.
      I wish to know what this investment is about as have read multiple complaints regarding the same and seek an assurance that it doesn't repeat.
      I kindly request that this issue be resolved as soon as possible and the amount be refunded to my account.
      Thanking You,
      Ashok Kumar Yadav
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        C
        Cheepurupalli
        from Vijayawada, Andhra Pradesh
        Oct 23, 2018
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        Address: Hyderabad, Andhra Pradesh, 500092

        Today 23/10/18 I met SBI Boduppal Branch manager to open locker as I am account holder since 2006 a/c no. [protected] with PAN no. AEDPC6575P and AADHAR no.[protected].Branch manager demanding to purchase five lakhs sum of premium with annual sum of one lakh rupees of insurance policy. Already I have insurance of l. I. c for five lakhs. I was informed by other banks that above condition is wrong. Why this with SBI Boduppal Branch. Please advise your b. m to allow me locker immediately or close my account immediately.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Oct 23, 2018
        Updated by Cheepurupalli
        Please respond at the earliest
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          M
          Maheeka
          from Sirur, Maharashtra
          Oct 23, 2018
          Resolved
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          Address: Pune, Maharashtra, 411002

          Respected Sir/Madam
          Consumer Complaint.

          From last 3 month I am requesting SBI Credit Card Department for Settlement, but they are ignoring my request. I requested them for settlement amount 20000/- that I can pay in 7 instalment, they refuse my request. I cant afford that much amount what SBI is telling me to pay. Now SBI Credit Card Department are telling me they will going to send me legal notice. If any legal notice issues aganist me it will spoil my career. SBI will only be responsible for this
          Please Help Me.
          +1 photos
          Feb 7, 2019
          Complaint marked as Resolved 
          Sorry to reply late, !st of all I thanks to Consumer Complaints team. I requested SBI that I will make their payment in partly and they accepted my request, I am really thanks for Consumer Complaint Team and SBI Credit Card for understanding my issue and helping me. Lots Lots of Thanks again to Consumer Complaint Team.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Oct 25, 2018
          Updated by Maheeka
          Respected Sir/Madam
          Consumer Complaint.

          Today[protected] Mr. Alok Sharma from SBI Credit Card department called me mobile number: [protected] and start abusing and insulting me. I am seizure disorder patient from last 20 years I am under treament of Dr. Pradeep Divate Neurologists in Pune. SBI are continuously giving me metal harassment calls which is Cause to Death of my life.. I am not ignoring to pay amount I am ready to pay amount but SBI is not understanding my financial problem. I requesting continuously SBI for settlement. Now in future if anything happens to me only SBI Credit Card and Mr. Alok Mishra ([protected]) are responsible.
          Oct 26, 2018
          Updated by Maheeka
          Respected Sir/Madam
          Consumer Complaint

          I am requesting SBI credit card department that I am ready to pay the settlement amount of 25000/- in 6 instalment but they are not accepting my request and daily calling me and telling they are going to visit my home and create bad scene and pressure my family . As I told my mother is a heart patient and she cant handle such these types of issues. If anything happens to my mother after SBI create issue at my home. whole SBI Bank will responsible.
          I am ready to pay 25000/- in 6 instalment. If SBI wants me to pay 77000/- I am ready to pay 77000 but in instalment every month I can pay 2000/- till 77000 is not complete in case if my financial problem solve I will pay more amount of EMI. All SBI harassment calls are pressuring me because of these calls today morning I suffers from major Seizures attack which was actual death for me. Please Help me.
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            D
            dilip75
            from Gwalior, Madhya Pradesh
            Oct 23, 2018
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            Address: Katni, Madhya Pradesh, 483501

            Dear Sir,

            In this my account last 7 month 1lacs rs hold by SBI iam not using this money last 7 month request pl unhold the account and pay intrest charges
            Account Name : Mr. DILIP KUMAR SINGH
            Address : HOUSE NO 196 SURI GALI, BEHIND CSP BANGL
            OW, NEAR SONU FAST FOOD CIVIL LINES
            MAHARANI LAXMI BAI MARG-483501
            Katni
            Account Number : [protected]
            Account Description : SBCHQ-GEN-PUB-IND-NONRURAL-INR
            Branch : KATNI
            Drawing Power : 0.00
            Interest Rate(% p.a.) : 3.5
            MOD Balance : 0.00
            CIF No. : [protected]
            IFS Code : SBIN0000405
            MICR Code : [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              ashokda
              from Dehra Dun, Uttarakhand
              Oct 23, 2018
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              Dear sir/ madam,

              This is to draw your kind attention that on 23.10.18 rs6100/ has been fradulently withdrawn from my sbi, sonarpur br (Ifs code sbin001009) a/c no.[protected]
              The money has been withdrawn on-line fradulently after i got a call from a person who introduced himself as a bank representative. Call received from no.[protected] at around 12.45 pm dt.23.1018this transaction has not been done by me.
              Kindly follow up the matter and nab the culprit.

              Ashoke kumar das
              [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                B
                bkamitkumarrnayak
                from Delhi, Delhi
                Oct 23, 2018
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                Address: East Singhbhum, Jharkhand, 831004

                Dear sir,
                I have already sent a written email to change my mobile number as registered mobile number was my last kotak mahindra office number. As now i am in career launcher but still now my mobile number is not changed. My date of birth is also not showing correct. Whenever i call through phone they called it is not yours date of birth. As i have given my pan card for that but still now my date of birth is not changed as i have sent an written email regarding that.
                For more details you can contact me by [protected]/[protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Oct 23, 2018
                Updated by bkamitkumarrnayak
                Dear Sir,
                This is Amit Kumar Nayak. I have deposited Rs 16000 in my sbi card. Total due was 20100. but after depositing also new statement is generated and it is showing amount is overdue. and once more you have to pay Rs 20100. Please clarify and contact me in my phone [protected]/[protected]
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                  G
                  gaurav42
                  from Mumbai, Maharashtra
                  Oct 23, 2018
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                  Address: Hyderabad, Andhra Pradesh, 500084

                  While opening a savings account, I was told that Demat account is free of charge and was not told about the hidden maintenance charges. For past two years, SBI has been deducting around 500 without intimating me about the charges.

                  I had asked to close the Demat account, but no action has been taken yet and I am still being charged for the same.

                  Please close the Demat account and refund my Rs.1000 which were charged without my knowledge.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Shankar Thiyagarajan
                    from Bengaluru, Karnataka
                    Oct 23, 2018
                    Resolved
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                    Address: 560068

                    Very very worst security on your personal data at sbi bank. They will sell your personal data like anything. If you accept any of their service, then you should forget your privacy. They will sell all of your details all brokers who is doing all kind of illegal activities.
                    Try some other good credit card banks not sbi.

                    0% data security.

                    I have personally experienced this issue in my life. I just accepted their plan. From next day on wards, i get call from everywhere like "sir, this call for ac verification", "sir, this call for your company verification", "sir, this call for your income verification"... Such a # call everyday.
                    I'm getting the same call "x 5+" times in a week.

                    Worst... Bank...
                    My planned card is : simply save...
                    Nov 30, 2018
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2018
                    State Bank of India [SBI] Customer Care's response
                    Dear Shankar Thiyagarajan, We wish to share that SBI Data is very much safe. At SBI CARD, We are committed to providing you a safe & secure usage experience. To know more about multiple ways to safeguard your card against Fishing calls. Pls visit our website sbicard.com Else click on the below link:-https://www.sbicard.com/en/security.page
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                      C
                      CSA shekhar
                      from Allahabad, Uttar Pradesh
                      Oct 23, 2018
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                      Address: Lucknow, Uttar Pradesh, 226001
                      Website: [email protected]

                      Amazon order no - #[protected] dated[protected]
                      Refund amount - rs. 182.27
                      Refund reference number - 602260 dated[protected]

                      Amazon order no - #[protected] dated[protected]
                      Refund amount - rs.538.02
                      Refund reference number - 602260 dated[protected]

                      But i am still waiting for my both refunds in my account.
                      My sbi a/c number - [protected]
                      Sbi branch code - 03814
                      Please do the needful to credit my due refunds in my account at earliest now.
                      Thankyou
                      Chandra shekhar
                      +2 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        T
                        tlavanya93
                        from Bengaluru, Karnataka
                        Oct 23, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500033

                        Hello,

                        I want to bring to your notice a case of pathetic customer service and negligence in resolving a customer issue from sbi online service and iim lucknow branch. Here is sequence of activities happened.

                        May 17-18: i was in bali, nusa lembongon island and tried to withdraw cash from an atm (Bni bank) there.

                        May 20 -21st : i came back to india from bali.

                        May 30th: i got sms messages from sbi stating that cash withdrawal (Four transactions of close to inr 10, 000 each totaling to inr 40, 209) happened from atms in bali using my card while the card is with me. I immediately blocked my card and raised a complaint with sbi customer care within 2 days on receiving the messages as this is a clear case of atm fraud activity (I suspect my card is cloned and used for cash withdrawal)

                        June: i was promised a correct resolution within 45 days of complaint receipt. But the resolution was not provided.in fact, after 45 days the original complaint (Complaint #: [protected], [protected], [protected], [protected]) was closed and a new complaints (At[protected], at[protected], at[protected], at[protected] were raised. However, no resolution was provided and the complaints were closed without my consent and concern.

                        July 17th: frustrated with the process, i have contacted my branch office for the resolution (Please refer the trailing mail). But there is no response from the branch even after multiple reminders (Mails and calls).

                        Oct 2nd: dropped multiple mails to gm. [protected]@sbi.co.in but there is no response till date.

                        As per rbi rules, if an unauthorized transaction is reported to the bank within three days of such transaction, the liability shall be with the bank to pay the customer to the tune of the loss incurred by the customer from such transactions.

                        Request you consider this case on priority basis (This has been going on for more than 3 months) and provide a quick resolution. (Returning the lost amount to my account).
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          Suren Bhardwaj
                          from Sri Ganganagar, Rajasthan
                          Oct 22, 2018
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                          After consulting the SBI card helpline an amount of Rd 1912.55 was due and accordingly a payment of Rs 1913/: was paid by me. After making payment following massage has been received.
                          We have received payment of Rs.1, 913.00 via Debit Card and the same has been credited to your SBI CARD ending XX6981. Your available limit is Rs.24, 910.70.
                          This is a cheating with me and I once again request to cancel my card with immediate effect. It also been informed me that even after repeated requests my card has not been activated so far. I had paid a penalty for applying the Card of your bank. I don't want to continue with your Card. If any further charges is being debited to my card than I have to take some legal action against cheating with me.
                          With so many thanks for your best services rendered by you.
                          Sent from Yahoo Mail on Android

                          On Tue, Jul 24, 2018 at 12:13 am, [protected]@sbicard.com
                          wrote:
                          Dear Cardholder,

                          I thank you for writing to me and bringing it to my notice. We will contact you if we need any further details to resolve the matter.

                          In case you are writing to us for the first time and have a query on your credit card, you may reach us on our website www.sbicard.com/email or contact our call center on[protected]prefix local STD code) or[protected].

                          This is the Escalation Desk and all cases are investigated in detail. We shall try to resolve your concern in 8 working days. Should we require more time for further investigation, we will keep you informed.

                          To facilitate faster resolution & better experience, we have come up with a facility to raise queries/complaints online at our website: www.sbicard.com/email.

                          While we work towards providing a resolution, we request you to please bear with us in the interim.

                          We thank you for giving us this opportunity to serve you.

                          Warm Regards,
                          Nodal Officer
                          Customer Services
                          SBI Card

                          [THREAD ID: 1-GN66ZOF]
                          "Please do not delete Thread ID" Message in auto acknowledgement"

                          -----Original Message-----
                          From: [protected]@ymail.com
                          Sent: 24/7/2018 12:12:13 AM
                          To: [protected]@sbicard.com
                          Subject: SBI card

                          A SBI card was received without any PIN. In absence of PIN I could not use the card. Yesterday I received call from Mr Bindu Kumar agent from collection center informed me that more than Rs 5000/- is outstanding against my card. I requested him to block my card as such heavy penalties cannot be paid by me without using the card. He informed me that a sum of Rs 900/- had to be paid before blocking the CARD. A penalty of Rs 500/- is being charged every month so I request to wave my penalties and sent me the PIN so that I can use my card.If the penalties cannot be waived than block my card with immediate effect under intimation to me.
                          Sent from Yahoo Mail on Android
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            A
                            anudeep Talamanchi
                            from Yarada, Andhra Pradesh
                            Oct 22, 2018
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                            Address: Guntur, Andhra Pradesh, 522002
                            Website: sbi

                            Many times sbi agents are calling and saying that u are elgible for credit card.. I applied by listening their words. I have 765 cibil and good repaying history.. But u people are rejecting my application without mentioning any reason..[protected] application number.. One of the worst customer service.. I[censored] wont accept cc application then dont call to customers and harrass like this... I[censored] do like that severley ill approach legally.. I submitted every documents regarding that.. Every time u r not at all saying reason.. Now also the same thing going on..
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Atm probalam
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                              I
                              indranilpandey
                              from Kolkata, West Bengal
                              Oct 22, 2018
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                              Address: Howrah, West Bengal, 711109

                              I indranil pandey accont holder of sbi b garden howrah shibpur branch my account no is [protected] i had applied the online demand draft on 3rd october 2018 the draft amount was 2050/-i choose the draft by courier, on a system it shows the they deliver the draft with in 5 days. Right now it will 20 days and above they didnot send the draft. On 22/10/2018 i sent my mother to the branch but they didnot given any draft to my mother.
                              Why?
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Dear sir
                              I have widrawed 5000 ruppe on 14 octuber 18.but i have not recived the payment and paymnet is cut from my account.please do needfull on this.
                              My account was debited 295 RS twice in last two days
                              When I download my statement it shows investment intermediate
                              Please see attached this issue, otherwise lot of people will going loot this.
                              Thanking you...
                              Bank manager in muni ki reti omkaranada branch, Mrs Kaur is extremly bad in behaviour so we are closing all our saving account in state bank plz change her or u will lose number of customers,
                              she does not have any dress sence, and i have lots of evidence of her bad behaviour, there are lots of old acount have been closed becouse of her behave .
                              Etc user id lok ho gye
                              13/10/2018 :09:10
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                                S
                                Sindhu P
                                from Delhi, Delhi
                                Oct 22, 2018
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                                refund from merchant not received in my account paid via debit card

                                Address: Bangalore, Karnataka, 560066

                                I had purchased clothes from myntra on 22nd jun'18 for rs.9318 via my sbi debit card. I had also returned 4nos of clothes back and received a confirmation from merchant on refund initiated for rs.362.25, 655.57, 591.97 & 737.65 on 15th jul'18. However, the same was not credited into my account in jul'18/aug'18 statement.
                                When contacted myntra, transaction reference number was shared. With the reference number, i had raised an sbi online...
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                                M
                                Mairembam Yepiz Sasangka
                                from Aizawl, Mizoram
                                Oct 22, 2018
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                                Address: Bishnupur, Manipur, 795133

                                On 13 october 2018.in one of the sbi atm i made a transaction but the transaction was failed showing time out. But my account balance was deducted and atm did not delevered any msg.. I wait for 10 days but sbi did not recredited my balance.. I called sbi customer care and launch a complain they gave me an complain ticket no to trace my complain but when i track it is still in pending. So will i get my money back.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                I have never been able to get your so called customer care nos for resolution of my grievance. I have tried for several days for hours. I appears that the nos are only ornamental. No customer can contact sbi directly. Every thing has been passed on to third party.it is not a healthy practice. It is sheer harassment.
                                Cradit card limit
                                State Bank of India [SBI] Customer Care's response, Oct 23, 2018
                                Verified Support
                                Dear Alkesh Toliya, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 81225 in your mail to enable us to address your concern on priority.
                                I am swiped my SBI debit card, for 2930 . But merchant showed me it is failed and asked me to contact the bank if not refunded within 24 hours.
                                it is more than 48 hours, as of now still it is not refunded to my account .
                                Please help me on this.
                                Transaction Date and time, 13/10/2018 - 07.19 pm
                                txn#[protected]
                                Sir just 45min back investment inventory debited from my A.c Rs295/- with out my permission. Pls recovery.
                                Today 14/10/2018 visit SBI ATM and deposit 1300 but amount not credited in my account so as soon as possible credit amount
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                                  A
                                  Amrapali Padole
                                  from Chandrapur, Maharashtra
                                  Oct 22, 2018
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                                  Address: 442401

                                  The payment of chanda public school, chandrapur for cbse reg. Was done through online mode through sbi bank, chandarpur of amt. 29, 650.00/- on 17th oct. 2018 at 13:07 ist. Ref. No: ch92263251, debit account no.:[protected], school ref. No.:m4501711, status - completed successfully. But still on cbse portal the fee status shows-pending. Kindly help.
                                  +2 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Acoount se paisa kat chuka hai par ATM se nikla nahi Account No-[protected] Branch Shimlapuri Ludhiana
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                                    T
                                    Tahir Khuroo
                                    from Gurgaon, Haryana
                                    Oct 22, 2018
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                                    Address: New Delhi, Delhi, 110062

                                    Dear sir/ ma'am,

                                    This issue has been going for quite a long. I have called to customer care multiple times and have dropped many emails.
                                    Now, I am sending you this email to kindly resolve my issue.
                                    I requested on call to the customer care executive for credit card closure long back but I was told that I have to clear all the due amount first then during the same call I made a complete payment and then she told me that all dues are clear and then she blocked my card.
                                    But, then I again got bill of Rs.200. I again requested them that I have paid all the bills, but no body listened to me and I have been continously getting bills. The amount charged now is Rs. 1873. I have complained in National consumer helpline with reference number 955983. I sent the reference number to customer care as well but got no reply. I request you to resolve my issue asap.

                                    Thanks and regards,
                                    Tahir Khuroo
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      आर आर ग्रुप भोजावास
                                      from Bathinda, Punjab
                                      Oct 22, 2018
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                                      Address: Mahendragarh, Haryana, 123034

                                      Respected sir/madam, i open account of customers but when i submit data to my sbi home branch they cant upload data of customers. I already complain about that but they cant help me. My customers scold me everyday that i told him/her that ur account open in sbi at rs. 120. Please help me. Please give authority to open account in state bank of india and the limit is also low for new commerce. Please resolve this issue as soon as possible.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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