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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 496

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R
ramesh patel
from Chhota Udepur, Gujarat
Sep 23, 2018
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abnormal charges charged to my card ending 2127

Address: Vadodara, Gujarat, 390016

Ref: personal meeting held and telephonic communication with mr. Kunal bhatt the executive of your corporate

dear sir,

with reference to the captioned as i want to clear my outstanding my credit card ending with 7826 – so that the card my reguralised – and as discussed with mr. Kunal bhatt of your executive – pl reverse and grant the charges charged to my card – as it seem how it is abnormal and out...
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Soumik Kar
from Madanpur, West Bengal
Sep 23, 2018
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Address: Kolkata, West Bengal

Sir/madam,

An amount worth rs.5185 has been deducted from my sbi account without my concern and without otp on 20th september 2018 at around 5pm.

Thank you for using your sbi debit card 478xx6203 for a purchase worth rs50.0 on pos [protected] at google *services txn#[protected].
Thank you for using your sbi debit card 478xx6203 for a purchase worth rs990.0 on pos [protected] at google *meme txn#[protected].
Thank you for using your sbi debit card 478xx6203 for a purchase worth rs310.0 on pos [protected] at google *meme txn#[protected].
Thank you for using your sbi debit card 478xx6203 for a purchase worth rs310.0 on pos [protected] at google *meme txn#[protected].
Thank you for using your sbi debit card 478xx6203 for a purchase worth rs65.0 on pos [protected] at google *meme txn#[protected].
... Rs. (50*1) + (990) + (310*2)+ (65*55)=rs.5235

However the amount rs 50. Has been refunded as (Reverse pos purchase)

All the above transactions has been done without my consent and without providing any otp. I am still astonished how is that even possible.

I have blocked my card immediately and contacted sbi customer care, they have lodged complaint ticket regarding all the transaction.

Thus i am requesting to refund all the above stated amount (Rs. 5185) and i also want to know how this transaction even made possible without any otp.

Thanks and regards,
Soumik kar
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    sanjib003
    from Gurgaon, Haryana
    Sep 26, 2018
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    Address: Kolkata, West Bengal

    The state bank of India NRI Branch at Kolkata Airport is not responding to my emails. Their Branch head jha, seems to be a very irresponsible person. Being an NRI customer I am now able to visit the branch hence I have been writing the emails. Even after repeated emails to him he is neither taking any action nor responding. For long I am not receiving any Otp for my debit card transactions, how the callous the staffs is a sarkari bank can be is being on exhibition.

    If I do not get a response within next few days I will send a legal notice to the bank.

    Thanks,
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    I have received EGV voucher from SBI for PRIME CARD Quarterly spends. PIZZA HUT is accepting the voucher for one month onwards. They said on (16/09/2018) while take away order on the branch at ANNA NAGAR. So now what is the use of EGV from SBI. please resolve the issue.
    2 time deduct in augst-2016, 17 and 2018 200Rs for 4lacs PAI in state bank of india account no-[protected].
    so you are requested to credit 600Rs in my account.
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      I
      Iruu
      from Kanpur, Uttar Pradesh
      Sep 22, 2018
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      Address: Aligarh, Uttar Pradesh, 202002

      To,
      The chief branch manager
      State bank of india main branch

      Subject : charge dispute refund never process

      Dear sir,
      A refund of 1899 rupees was successfully processed on 12th may 2018 to my account by amazon this account should have been redited to my sbi account by now, but i have not received the refund till now, i have called the sbi customer service and also the sbi branch for query but no response.. I have complained 3 months ago but no refund... This is my last warning.. Do something as soon as possible.
      My refund reference no is[protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Saukhilal
        from Bhopal, Madhya Pradesh
        Sep 22, 2018
        Resolved
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        Resolved

        Address: 485001

        I have sb account nos 1) [protected] & 2) [protected] and fds at sbi satna city branch. An amount of ₹ 75193.00 was deducted from fds towards tds from my fds accounts in fy 2017-18 but sbi has not issued the same even on my requests made by emails to sbi branch manager, customer care & chairman. It may be noted that above mentioned amount deducted as tds is not reflecting in my 26as account. I have filed my it return on 31.08.2018 without verifying itr keeping it pending for want of tds certificate. I have to get an amount of ₹ 88200/- towards it refund which is not possible without verifying the itr.
        I therefore request your good self to look into the matter and resolve my problem.
        Sep 25, 2018
        Complaint marked as Resolved 
        The Problem has not been resolved yet.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Sep 25, 2018
        Updated by Saukhilal
        Please update the status...
        Sep 30, 2018
        Updated by Saukhilal
        No response from SBI customer care services received.
        Oct 04, 2018
        Updated by Saukhilal
        No response.Please update the status.
        Oct 09, 2018
        Updated by Saukhilal
        No. Response from SBI .May kindly send reminder to SBI to resolve the complaint.
        Nov 15, 2018
        Updated by Saukhilal
        No response from SBI.
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          S
          Snaskar
          from Beypore, Kerala
          Sep 22, 2018
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          Address: 743610
          Website: Airtel money

          Dear sir/madam
          Sir my name is sudip naskar, 28/08/18 11.26am my account from 25000 deduction from airtel money without athorise permission but i registered a complain same time 28/08/18 11.27am sbi online costomar care and complain branch but branch manager not give any status, but 1 message i collect from sbi 30days complain will be resolution, but my amount not refund, my txn#291787 from airtel money, complain ticket no [protected], please solve my problem and refund my amount.
          Thank you
          Sudip naskar
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            sspr1988
            from Manuguru, Telangana
            Sep 22, 2018
            Resolved
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            Resolved

            Address: Visakhapatnam, Andhra Pradesh, 530017

            Dear sir/madam,
            I (Chukka poli reddy), am having an sbi account in pedawaltair branch, visakhapatnam, andhra pradesh, bearing account number: [protected].
            An amount of rs 500/- was deducted from the above said account towards sbi life insurance without my permission.
            Even though i was complaining on the above issue in the respective branch from two months, till now, there was no action from the branch.
            I request you to kindly solve the issue and do justice for me.
            Pl let me know the action on the said branch.
            Thanking you
            +1 photos
            Oct 30, 2018
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Sep 24, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Customer,

            We acknowledge your concern. We request you to mail us your policy number and contact details along with the best time to call you on our official email address - [protected]@sbilife.co.in.

            Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

            Thanks & Regards,
            SBI Life Insurance - Customer Care
            Verified Support
            Sep 25, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Customer,

            We are waiting for you to provide us with earlier requested details so that our team can address your concern.

            Thanks & Regards,
            SBI Life Insurance - Customer Care
            Verified Support
            Sep 26, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Customer,

            We are still waiting for you to mail us your policy number and contact details along with the suitable time to call you on our official email address - [protected]@sbilife.co.in.

            Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

            Thanks & Regards,
            SBI Life Insurance - Customer Care
            Verified Support
            Sep 27, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Customer,

            We have not received requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with detailed complaint on our official email address - [protected]@sbilife.co.in.

            Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

            Thanks & Regards,
            SBI Life Insurance - Customer Care
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              S
              Sayed Abdul Rasheed
              from Coimbatore, Tamil Nadu
              Sep 22, 2018
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              Address: Gulbarga, Karnataka, 585104

              Dear team,

              Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
              Thanks regards.

              Sayed rasheed
              www.[protected]@gmail.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                from Varanasi, Uttar Pradesh
                Sep 22, 2018
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                मेरे पिता की म् त्यु 03/04/2018 को हुई पर अभी तक मेरी मां की पेन्शऩ
                शुरू नही हुई
                मैने बैंक दारा कागज cppc lucknow by post भेज दिये
                पर अभी तक कोई कारयवाही नही हुई मैने सारे कागज पहले अपृैल के आखिरी सप्ताह में भेजे पर कोई काम नही हुआ | बैंक अधिकारी के कहने पर मैने दोबारा से कागज भेज दिए है 18/09/2018 को जल्दी कोई कारवाही करे|
                मेरे परिवार की आरथिक स्थिती ठीक ऩही है कृपया मेरी माँ की परीवारिक पेन्शन शुरु करे.धन्यवाद
                Father name (Pensioner)= pramod kumar
                Mother name (Family pensioner)=geeta vyas
                Branch name= manik chowk jhansi
                Bank name= state bank of india
                Distric= jhansi
                Acc no.= [protected]
                Father death day= 03/04/2018
                Date of retirement=31/12/2015
                Ppo no.=[protected]
                Ifsc code=sbin0003759
                Cotact no.=[protected]
                +3 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Hello CPPC Lucknow,

                can you please share latest status on PP number S/017221/[protected] as when family pension can be expected to be started. all documents have been submitted via bank SBI Pharenda. Thanks

                Thanks
                Shailendra Kumar
                [protected]
                Respected Sir,

                Kindly note that my father Mr. Tarapriya Kar was a retired Central Govt. Employee and was a regular Pension holder through Indian Bank (Former Allahabad Bank, Dankuni Branch). His pension account no is [protected] and the PPO no is WB/TA/CAL/PPO/2962/93-94 dt. 28.02.1994.

                Kindly also note that Mr. Kar was expired on 14.04.2021. Naturally, my mother Mrs. Manjulika Kar will be treated as a Family Pension holder. The relevant documents were submitted and other related work at the Dankuni Brach was completed on 18.05.2021.

                Unfortunately, any positive communication from the end of the Bank is still awaiting.

                In this situation, I therefore, request you to kindly look into the matter, and take speedy necessary action, so that my mother will receive the family pension in time.

                This is for your kind perusal and please do the needful.

                Any reply from your end through this e-mail is highly appreciable.
                RESPECTED SIR,

                I am Sudha Sinha my account number[protected] is this and my husband passed away on 13/11/2020 whose account number was [protected] this is the complaint number 59270308 on 14/7/2021... but till now its no No hearing has been held from February 2021 till date, which is causing difficulties for my daily expenses, please take the trouble of crediting my pansion in my account as soon as possible keeping in mind my difficulties.

                WITH REGARDS

                SUDHA SINHA

                W/O LATE AKHIL RANJAN SINHA

                ACCOUNT NO [protected]

                FAMILY PENSION
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                  G
                  gevivek
                  from Delhi, Delhi
                  Sep 22, 2018
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                  Address: 121001

                  A refund of rs. 2699 was sucessfully processed on 28/08/2018 by amazon india to my account my refund referance number[protected] but my bank account closed 10/08/2018.
                  I have confirmed with amazon and they have successfully processed the refund.
                  Kindly go through the charge dispute email locate the pending refund and follow the path back to amazon payment processor to locate the refund my account no. [protected] & upi reference number[protected].

                  Thanking you.

                  Babli devi
                  A/c no. [protected]
                  Mobile no. [protected], [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    D
                    Deepak Namdeo
                    Sep 22, 2018
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                    Address: Pune, Maharashtra, 411061

                    Hi team,

                    I tried to call to customer care support to close my credit card but i am not able to connect with customer care.

                    I am not using sbi credit card last 2 years back. And also, will not using in future onward. So i want to discontinue my credit card service.
                    This card is already expired and i did not received new card.

                    Please find my card details as below.
                    Card # : xxxx-xxxx-xxxx-8022
                    Name: deepak namdeo
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      C
                      chethanasureshettyk
                      from Tellicherry, Kerala
                      Sep 22, 2018
                      Resolved
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                      Resolved

                      Address: Kasaragod, Kerala, 671121

                      My pan card is not updated by home branch. Proof attached.
                      I have registeted and re registered my pan. Several times in. Inb. Screen shot attached. E mails are also sent to home branch with proof. But they simply replied. As updation done in bank's core. Deputy manager of sbi kasaragod also replied in whatsapp (In official mobile) pan updated. But. Not
                      +6 photos
                      Sep 24, 2018
                      Complaint marked as Resolved 
                      Concerned Branch Manager personally tried and solved the issue by verifying my PAN & CIF numbers. Conflicted due to merger of SBM in which I had a Joint S.B.Account with another CIF which merged with this SBI my Home Branch. Now the issue of updation of my PAN.got resolvef.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sep 23, 2018
                      Updated by chethanasureshettyk
                      Got e.mail reply.from Home Branch as updation done is FALSE.
                      The reply frim AGM is attached but Home Branch is not verified INB screen shot attachments prooves that my PAN is not still updated.

                      Sep 23, 2018
                      Updated by chethanasureshettyk
                      Please see the attachment i.e. Reply from Home Branch. But still my PAN.is not seen updated in INB statud

                      Sep 23, 2018
                      Updated by chethanasureshettyk
                      Pre validation of my Bank Account in income tax e filing Failed due to Non updation of PAN

                      Sep 24, 2018
                      Updated by chethanasureshettyk
                      PAN updated and Comlaint got resolved

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                        M
                        Mr. Mohsin
                        from Mumbai, Maharashtra
                        Sep 22, 2018
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                        Address: 414202
                        Website: onlinesbi.com

                        I am writing this as while doing online transaction via online sbi gateway, amount has been deducted from my account transaction shows success but actual transaction has been failed. Another ac. Where i sent rs.4000 they not received this money in her account.
                        Transaction was done on 16 sep 2018 and i was in touch with customer care helpline with sbi several times but still my account is not debited yet along with no information regarding ticket number.
                        I am enclosing information along with attached files related to transaction.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Sep 22, 2018
                        Updated by Mr. Mohsin
                        screen shot for detail of transaction

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                          V
                          Vasim Akram mulla
                          from Visakhapatnam, Andhra Pradesh
                          Sep 21, 2018
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                          Address: Nellore, Andhra Pradesh, 524004

                          Dear team,

                          Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply. Please refund my money sir please..
                          I trust SBI soo much please keep it up sir
                          .. Please return my amount sir...

                          Thanks regards.
                          BanksState Bank of India [SBI] amount debited / transferred to investment intermedi
                          State Bank Of India [SBI] — amount debited / transferred to investment intermedi


                          Cyruz Thapa
                          [protected]
                          mohammad.[protected]@gmail.com
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            H
                            hmns
                            from Jaipur, Rajasthan
                            Sep 21, 2018
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                            Sbi — wrongly charged for not submitting rc book

                            I have purchased Dezire worth Rs. 8.80 lac for which I have made down payment of Rs. 5.80 lac from my hard earn money and taken car loan of only Rs. 3 lac from SBI Raipur, Bhilwara. On this loan I am paying EMI of Rs. 5500. At the time of loan procedure, I have not been informed by loan manager about submission of RC book to the bank. And now they have charged fine of Rs. 2950 for not submitting RC book. During initial 3 months I have not received any intimation mail /SMS or call from bank regarding the same and suddenly they are charging me fine.

                            I have visited bank and also submitted other documents as asked.

                            In last 3 months I have visited bank thrice but neither of your staff has informed me about RC book submission nor I have received any formal notice regarding the same. My car was registered on very next day of purchase and I was having RC book after 1 month. If I would have been aware about submission or any of your staff would have asked me about the same, then why I would have avoided the submission. You people send regular alerts regarding EMI payment but no SMS/ E-mail regarding failure of RC book submission? If I will stop paying EMIs then you will come to my place for collection then why there is no such procedure for other necessary submissions?

                            When I raised complaint [protected] online regarding the fine, bank closed the same and replied that proper relief will be provided

                            They are misleading me which is a mental harassment and I am under tremendous pressure due to the same.

                            Branch Manager has also agreed that they have not communicated regarding non submission of RC book and apologies for the same. He also assured me that he will take the issue to head office and reverse the charges.Now they are denying to do as same

                            Sir, I work very hard to earn every single rupee. Rs. 2950 is a very big amount for me. I have taken only 3 lac loan. Also I am a punctual borrower whose non of the EMIs has been delayed. Still you are charging me such a big fine. On other hand people like Vijay Malyya are eating up the entire banking system and still moving freely. Then what is the use of me following the rules strictly? Give me one valid reason, even after this injustice, why I should pay back my loan as per rule and not default the same?

                            I request you to please reverse these charges. Mob. [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              Anuj alok
                              from Jamshedpur, Jharkhand
                              Sep 21, 2018
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                              Sir, I Have transferred the money from my account but Amount have not credited In transferred account. I have transferred the money by Third party app.

                              Date:_ 04/09/2018 Amount :- 9000
                              Date:_ 04/09/2018 Amount :_ 10000
                              Date:_ 04/09/2018 Amount :_10000

                              Please refund my debited amount immediately.

                              ANUJ alok
                              A/c:_ [protected]
                              Ifsc :_SBIN0014322
                              Branch:_ kinjar
                              Mob:_[protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                R
                                Rj Řmæ
                                from Pune, Maharashtra
                                Sep 21, 2018
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                                Address: Nagpur, Maharashtra
                                Website: Consumer complaint logo

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                                BanksState Bank of India [SBI] fraudulent othpg transactions
                                State Bank Of India [SBI] — fraudulent othpg transactions

                                Roma Janbandhu on sep 21 2018
                                Submit a Complaint
                                Hello sir,
                                My self miss roma, i wish to bring to your notice, a fraudulent transaction which took place form last few months, using my sbi account. Every day a large amount of 730 - 990 rs got debit from the account on the name of bhim app communication, also we are not getting transaction notification sms.I came to know this when my visited the bank and print his passbook. When my come to know about these transactions, he blocked his atm card.

                                When i saw the passbook entries and noticed that, each transaction has mentioned othpg with some different serial no. When i search for othpg then i come to know that this is fraud transaction and others also complained about this.

                                The total debited amount is around 2000 rs. I request you to please look into this matter as soon as possible and do the needful. I also attached the passbook entries
                                1- 22.05.18 othpg 583554 JPBPPI DEBIT AT 730rupess

                                2-14.06.18 OTHPG 683170 JPBPPI DEBIT AT 100 rupess

                                3-OTHPG 625909 JPBPPI DEBIT AT 990rupess

                                Roma.Janbandhu
                                [protected]
                                [protected]@gmail.com

                                [protected]

                                fraudulent othpg transactions
                                fraudulent othpg transactions
                                +2 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  2
                                  25rakeshmishra
                                  from Nagpur, Maharashtra
                                  Sep 21, 2018
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                                  I Rakesh Kumar Mishra. Have take car loan from SBI and ECS get deducted from HDFC bank every month, My installment goes out on 20th Every month

                                  Now this month they have not taken ECS on time, and this happened in past as well and then they imposed late fees penalties,
                                  I maintain enough Balance in my HDFC account so that ECS runs smooth.

                                  Please look in to this matter and resolve as i do not want any problem at the time of NOC.

                                  My Loan number with SBI is [protected]

                                  My Contact Number is [protected] in case some further information required
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    kcdc1989vlr
                                    from Chennai, Tamil Nadu
                                    Sep 21, 2018
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                                    Address: 632001
                                    Website: state bank of india

                                    Our organization karunya community development centre had opened a fcra current account at state bank of india vellore fort city branch. (A/c no. [protected]) on 24.07.2018. We have not yet received cheque book we applied for. We humble request you to kindly take necessary action for the releas of the cheque book.

                                    Thanking you

                                    M. Ilango vijayakumar
                                    Secretary, karunya
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Sep 21, 2018
                                    Updated by kcdc1989vlr
                                    Our organization karunya community development centre had opened a fcra current account at state bank of india vellore fort city branch. (a/c no. [protected]) on 24.07.2018. We have not yet received cheque book we applied for. We humble request you to kindly take necessary action for the releas of the cheque book.

                                    Thanking you

                                    m. Ilango vijayakumar
                                    secretary, karunya
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                                      pdp392121
                                      from Pune, Maharashtra
                                      Sep 20, 2018
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                                      Address: 831004
                                      Website: Consumer forum

                                      On 27/6/2018 rs 8172 was deducted from my account.
                                      It was said that rs 8172 reward points was due against my debit card. By using my debit card while shopping this reward points was earned.
                                      The amount instead of debited was deducted from my account.
                                      Now phone calls are coming saying that it was a technical fault for which the amount is in hold.
                                      Regular calls ([protected]) are coming for the refund of this money and asking for card details.
                                      Please look into the matter and give some clarity what went wrong and how can i get the money refund
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      My Pan Card Number is not updated by Home Branch SBI Kasaragod Kerala (06715)

                                      deduction of money from savings account - Comment #3215179 - Image #0
                                      PAN card is not updated.

                                      deduction of money from savings account - Comment #3217284 - Image #0
                                      deduction of money from savings account - Comment #3217284 - Image #1
                                      deduction of money from savings account - Comment #3217284 - Image #2
                                      deduction of money from savings account - Comment #3217284 - Image #3
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