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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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K
kanchanraghunandan
from Delhi, Delhi
Sep 15, 2018
Resolved
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Resolved

Address: 110095

I made a payment of rs. 1319 on 13.09.2018 through online banking from sbi bank for online mtnl bill, money has been deducted from my account. But i am getting the message sorry unable to process your transaction, can you please let me at what is status of my payment or revert back the money ref. No. Igaeisepm8 to transfer inb mahanager telephone nigam
Sep 15, 2018
Complaint marked as Resolved 
Transaction Ref. No. IGAEISEPM8 of SBI Chandni Chowk
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    P
    Payas Saini
    from Muzaffarnagar, Uttar Pradesh
    Sep 15, 2018
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    Address: Saharanpur, Uttar Pradesh, 50217
    Website: amazon.in

    Referral number 305103 date 5 september 2018
    12:04
    Payment not refund amazon say they already refunded.
    When i contact your toll free num i. E. [protected] they say we cant say about it.. They say we dint tell on behalf of referral number so please solve my problem. Item is mi band 2
    My refunding is 1439.10 from card visa end with 3660.
    Ifsc code of bank is sbin0050217
    ...
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      J
      Janardana k
      from Chennai, Tamil Nadu
      Sep 15, 2018
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      Address: Dakshina Kannada, Karnataka

      Dear team,

      Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply from your team
      Thanks regards.
      Janardana k ([protected])
      [protected]@gmail.com
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Kindly help me to recover my money back from investment intermedi, because many times rs.295/- 2 time has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply from your team
      Thanks regards.

      complaint about investment intermedi - Comment #3329599 - Image #0
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        L
        Lalit Sapra
        from Kanpur, Uttar Pradesh
        Sep 15, 2018
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        This is to inform you that i am unable to pay my credit card amount as my family has fallen under hard time in recent months (My accident, my father hospitalized and passes away), but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

        I am able to give 20% of my debts. If agree to settle with this amount, more than 20% is not affordable for me as my recent situation.

        I am ready to settle this as soon as i get the confirmation from your side.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Sep 21, 2018
        Updated by Lalit Sapra
        Hi kindly do release suitable amount, I want to pay and get out this situation.
        Hope you understand my situation.
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          B
          Baldy
          from Valsad, Gujarat
          Sep 15, 2018
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          Address: 322201

          श्रीमान मैंने दिनांक 13 मई 2018 को flipkart से एक मोबाइल लिया था एसबीआई डेबिट कार्ड से यह emi पे यह मोबाइल मैंने ₹11999 का लिया था कि नहीं कारणों से इसे 14 मई 2008 को कैंसिल कर दिया जिसका रिफंड flipkart की तरफ से तो हो गया है लेकिन sbi के अकाउंट नंबर [protected] में अभी तक emi चालू है बंद नहीं किया गया है मेरी भी कट चुकी है और पेंडिंग में है फ्लिपकार्ट का कहना है कि उसने पैसे अकाउंट में रिफंड कर दिए हैं जिसकी ट्रांजैक्शन id है in[protected] जो14 मई 2018 को 10:47:28 पर रिफंड कर दिया है मैंने कई बार sbi कांटेक्ट किया cms कंप्लेंट डाली लेकिन कोई संतोषजनक उत्तर मुझे नहीं मिला तो आप से अनुरोध है कि मेरे अकाउंट की जांच करके चेक मेरे अकाउंट को क्लोज करें और जो पैसा डाटा तो गया काम से उसे वापस मेरे अकाउंट में डालें धन्यवाद
          +1 photos
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            S
            sam12-04-91bhai
            from Gopalganj, Bihar
            Sep 15, 2018
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            Address: Cooch Behar, West Bengal

            Sbi a/c no. - [protected]
            Ifs code - sbin0015949
            Txn id - ihi5655448

            On 12/09/2018 at round 11:30pm to 12am i tried to recharge 199/- to my vodafone no. [protected], the amount got debited from my account but recharge was not done successfully, transaction failed. But still i didn't get my money back neither recharge is getting done.

            Kindly look into it on serious node and return my amount.
            Thank you.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              N
              Naveen Anchala
              from Chirala, Andhra Pradesh
              Sep 14, 2018
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              Address: 516001

              Hi im dr naveen kumar. I bear an sbi account with branch code 1902 kadapa ap state! On july 11th 2018 rs 4000 has been deducted from my account with out my knowledge or use! The said debited transaction bears the id swoo [protected] 08-july-18 [protected]. I tried registering a complain online with sbi, but coudnt register it under thier nature of complaints section, kindly help me in refunding my back thanking you
              +1 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sep 20, 2018
              Updated by Naveen Anchala
              Still no response from bank side
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                K
                Karthiked
                from Hyderabad, Telangana
                Sep 14, 2018
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                Hello team,

                My mother is account holder in sbi mandamarri branch (Sbin0013215), i got two issues as of now, today she went personally to resolve the issue for aadhar linking for gas subsidy. All honorable bank employees including branch manager also treated as, she is illiterate person & she literally begged please speak to with me. They are straight away we are not ready to hear anything about your concern at last she quit the branch with out solution..
                @ at that time she was connected with me via phone, i was hearing, what way and how they are speaking with one customer.
                I concluded that, branch employees are respecting only educated and socially rich people.
                Personally i found the issue how to resolve the issue that is wanna to convey the message to bank, but no luck for me and to my mother.

                Sbi is not ready to serve for illiterate users. Kindly let me know who is the correct poc to resolve this issue.

                Note: branck land line is also not working i. E[protected]

                Kind regrads
                Kanakaiah edla.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  E
                  Elamaran Binesh
                  from Chennai, Tamil Nadu
                  Sep 14, 2018
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                  Address: 629155

                  Dear sbi team,

                  I have recently noted that there is a transaction of rs. 1778 under the narration ""to transferp[protected]tr for ddr bajaj-autotransfer
                  To [protected]". Please note that this money has been deducted without my consent.

                  This is very shameful to note how sbi can let this transaction happen. For now, it is rs.1778 and sometime it may be more than this. Is sbi authorized to permit these transactions?

                  Therefore i direct you to please revert back the money asap. You get in touch with bajaj auto and resolve the matter.

                  I advice you to please take the matter seriously and revert back my money.

                  My account no. [protected]
                  Bank: sbi

                  Best
                  Elamaran c s
                  +1 photos
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                    L
                    LOVITA OFFSET
                    from Aizawl, Mizoram
                    Sep 14, 2018
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                    Address: Goalpara, Assam, 783124

                    Today it is 14/9/2018 on friday at dudhnoi sbi which is my home branch where i have to deposit my all amount. But today where i came to my home branch of sbi dudhnoi that bank main gate was closed for that reason i asked to the gaurd but he told me that bank will close always at 3 p. M. No one can enter inside the bank after 3 p. M. What is rule of sbi or what is rbi act. According to the rbi act bank will open upto 4 o'clock but what is going on at dudhnoi sbi branch of assam state. That guard alse miss behave me at the time when i supposed to entire to the bank. And i have the video footage of misbehaving me.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Amount of rupees 295 got debited twice from my account...I have attached the msgs those I recieved from Intermedi...Please help me and try and refund the ammount as soon as possible making sure such deductions are unacceptable without customer's consent.

                    about sbi branch of dudhnoi in goalpara district of assam state - Comment #3209533 - Image #0
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                      R
                      rawatsuraj1
                      from Jaipur, Rajasthan
                      Sep 14, 2018
                      Resolved
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                      Resolved

                      Address: Kota, Rajasthan, 324001

                      Sir,

                      I made the transaction on 6 th sept 2018 for purchasing asus zenaphone max pro1 6gb ram worth rs 14999 but transaction failed due flipkart server problem. Amount rs 13999 deducted from credit card and rs 1000 from flipkart gift card. I made several complaint to sbi card but amount of rs 13999 not returned in credit card of rs 1000. Please help me to resolve the problem.
                      Oct 23, 2018
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sep 15, 2018
                      Updated by rawatsuraj1
                      Sir, complaint resolved by SBI card, thanks

                      Pl close complaint.
                      Verified Support
                      Sep 19, 2018
                      State Bank of India [SBI] Customer Care's response
                      Dear rawatsuraj1, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 70627 in your mail to enable us to address your concern on priority.
                      Sep 19, 2018
                      Updated by rawatsuraj1
                      Sir, complaint redoubled now by sbi card.amount return by sbi card
                      Sep 19, 2018
                      Updated by rawatsuraj1
                      Complaint resolved
                      Sir/madem I forget my user name and password my sbi net bankig so provaid me
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                        R
                        Ripdeka
                        from Guwahati, Assam
                        Sep 14, 2018
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                        Address: 781125
                        Website: www.sbi.co.in

                        On 7th september 2018 an amount of rs. 59.00 has been debited from my savings bank account no. [protected], ifsc : sbin0005242 as "fee excess drs". I having been maintaining annual maintenance balance more than 1 lakh for last two years (Please mod balance which is more than 1 lakh). Moreover, i do most of the transaction either through net-banking or mobile apps or in cheque.

                        I this regard, i want to know why this amount have been debited from my account unnecessarily.
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Amount of RS295 debited from SBI account and transferred to INVESTMENT INTERMEDI without my opinion.

                        request for clarification on "fee excess drs" - Comment #3209349 - Image #0
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                          S
                          somireddy chinta
                          from Tadepallegudem, Andhra Pradesh
                          Sep 14, 2018
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                          Address: 534122
                          Website: www.consumercomplaints.in

                          I want to create a SBI Account for my Son. So I requested the SBI Branch manger(001737). First time he said they dn't have enough staff to Open an account and he asked me to comeback on Friday. And again friday he repeated the same thing and asked me to comeback on Monday. Even on monday he said the same thing. Seriously he have enough staff of around 9 people and only a few people is on leave friday and monday.

                          He literally started shouting on other customers as well. We are asking him to do any favour to cusomters and are expecting him to do Duty.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            Srimantanandi
                            from Kolkata, West Bengal
                            Sep 14, 2018
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                            Address: Kolkata, West Bengal, 700006
                            Website: [email protected]

                            From 12/9/18 to 14/9/18 will many times debited in my account rs. 295/- each.so without any intimation why will dibited in my account.
                            Pls.look in to this givance.
                            I really socked that SBI will can.
                            Pls.shortout this complaint high priority basis & refund my amount that will debited.

                            Thanks & Regards,
                            Srimanta Nandi
                            SBI account holder
                            Goabagan Branch
                            Kolkata 700006
                            +2 photos
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Mere account s rs295 debut ho gye h
                            Mene to koi investment nhi kiya h
                            Fr bhi mere paise debit ho gye h

                            I am complaint about without information debited amount. - Comment #3209333 - Image #0
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                              R
                              rajendra dikkar
                              from Jabalpur, Madhya Pradesh
                              Sep 13, 2018
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                              Website: Sbi

                              I have to get refund for the amount of Rs 9899 form amezon on cancelled order. The have refunded the amount on 11 Aug 2018 vide Refund Reference number 915219. On contacting the home branch HAL Township Ojhar Nasik
                              IFC code SBIN 0001196 the have conveyed that notransaction is pending agaist my account. Also I have email my complaint on [protected]@sbi.co.in on 07 Sep. The bank has neither respondednor nor the amount is credited.
                              The amount is not transered /creditedtill date. My debit card number is [protected]. My email id is [protected]@gmail.com
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                S
                                from Delhi, Delhi
                                Sep 13, 2018
                                Resolved
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                                Resolved

                                Address: Hoshiarpur, Punjab, 122002
                                Website: Sbi

                                I have a outstanding of 106000 which occurred due to fines and penalties from the bank . I want to settle this amount but they are not allowing to settle or convert the same on EMI .They are calling me everyday 10 times and sending legal notice & harassing me everyday.

                                They are not giving me any other option to pay instead of full payment and also not waiving the penalties and fines which they have applied on my card
                                Oct 23, 2018
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2018
                                State Bank of India [SBI] Customer Care's response
                                Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 70629 in your mail to enable us to address your concern on priority.
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                                  R
                                  ram kakkar
                                  from Hoshiarpur, Punjab
                                  Sep 13, 2018
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                                  Address: Faridkot, Punjab, 151203

                                  Yesterday I was there to open my account, in digital saving account, but ur employee was forced to open an account in insta saving account. After that he was sending an OTP to another customer without checking my phone numberor my Name. He was moving one table to another table without any reason. But finally he opened my account. But at last Print of my passbook Is half missprint and half printed. He took my 4 hours to open an account. I m also an employee, i have no time to visit again to ur bank so Send my passbook At my adress with ATM and cheque book
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    A
                                    Arunesh Todkari
                                    from Mumbai, Maharashtra
                                    Sep 13, 2018
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411028

                                    Sbi executive gave me false comittement for credit card limit twice on call, they told me that I will get minimum 3-5lac as credit limit but actually I got 123000 only, now they are not helping me to increase it & saying to wait 6month which I don't want as I have 2 cards already with good limit. now they sent me cc statement for annual fees but i already informed them to cancel my card & i haven't used card yet also haven't changed Pin for it.
                                    Pls help me to cancel this card & i don't want to pay anything to them as I haven't used card.

                                    Regards,
                                    Arunesh Todkar
                                    [protected]
                                    Oct 28, 2018
                                    Complaint marked as Resolved 
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 19, 2018
                                    State Bank of India [SBI] Customer Care's response
                                    Dear Arunesh Todkari, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                                    Verified Support
                                    Sep 20, 2018
                                    State Bank of India [SBI] Customer Care's response
                                    Dear Arunesh Todkari, We tried to reach you at 04:21 PM but were unable to connect. Request you to share an alternate number or a suitable time to call you.
                                    I am trying to contact customer care several time but there is no option to connect customer care. I haven't received any call from SBI yet, also I am asking to give me call recording of verification call but Sbi is not interesting in resolving my issue, but seems they are interested to close my account after paying annual fees.
                                    I haven't used card not even resetted PIN.

                                    Even i tried mentioning i want to start /enable card if you give me call but on that also I received reply that they will close my account asap after paying annual fees.

                                    Can't understand SBI really wants to resolve issue or not, even not trying to get in touch with customer on call & get this fixed asap.

                                    Hope will get proper response from SBI.

                                    Regards
                                    Arunesh Todkar
                                    Received call from Sbi mentioning that they will provide me new card without any charges.
                                    Pls send me progress on this on my mail ID.
                                    Also send me new card asap.

                                    Regards,
                                    Arunesh Todkari
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                                      S
                                      sbsurwade
                                      from Mumbai, Maharashtra
                                      Sep 13, 2018
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                                      Address: Surat, Gujarat, 394270

                                      Dear sir,
                                      I had open an enps account recently. My pran is[protected]. As per central recordkeeping agency, my kyc pending with your bank, due to which my pran is frozen. As per cra your office should confirmed my kyc, after that they may unfreeze my account and i can able to deposited further amount to my nps account. I have informed the nsdl regarding this issue & also complained to the state bank of india regarding this matter. Name of the bank & branch is
                                      State bank of india, hazira branch, surat gujrat.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        D
                                        das. Kamalesh25
                                        from Jalpaiguri, West Bengal
                                        Sep 12, 2018
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                                        Address: 712148

                                        Dear team,

                                        Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                                        Thanks regards.
                                        Account no - [protected]
                                        Name - kamalesh das
                                        Ifsc code: sbin0004780 and micr code:[protected]; state bank of india mogra address : dist hoogly, west bengal 712148, hooghly - west bengal; branch code is 004780,
                                        +1 photos
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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